Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9836 results found

  1. Increase of the upper limit on the number of metadata templates that can be created and permission management for metadata templates

    Currently, our company has a wide variety of unstructured data, and we would like to make use of metadata templates. However, there are significant differences in the templates that each on-site team wants to use. At present, metadata templates can only be created up to 500 per tenant, which leads to competition over templates. We would like to be able to create an almost unlimited number of metadata templates.
    In addition, once a metadata template is created, it becomes viewable across the entire tenant, which feels inconsistent with Box’s underlying philosophy of content-level permission management. We would like metadata templates…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Metadata  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Showcase thumbnail teams when a file is uploaded via Teams drag & drop

    Thumbnail previews in Microsoft Teams integration with Box are currently limited to items shared from Box (either through a shared link or the "Share from Box" content picker button), but not on the Upload from desktop functionality within Teams.
    When a file is uploaded via Teams (and a lot of our users use Drag & Drop) the thumbnail preview should be possible

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Add Signature field to Box Forms

    It would be helpful to be able to include a signature field for a Box form submission. In cases where a user submits a purchase request form, we'd like to also show that they have signed/approved the information being passed (which is something we currently do when a user fills out the form and signs before submission to the procurement team). Being able to include a signature field in the form would save users multiple steps and closely approximate the experience of filling out a form and signing it.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. ability to select a source folder and have the outcome automatically include all subfolders

    In Box Automate, I created a custom extract agent and selected a source folder. However, after reviewing the run history, I noticed that only the files in the top-level source folder are processed, while files in subfolders are ignored. I would like the ability to select a source folder and have the agent automatically include all subfolders within it or give you the option to include them.

    We currently have a couple scenarios where we would like to run extraction on existing files and folders in a parent folder retroactively, not just new uploads.

    Thank you, and please let me…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    researching  ·  0 comments  ·  Box Automate  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. In my Salesforce Org we have Box managed package installed, some apex classes as part of package are using account and contact name fields

    n my Salesforce Org ha we have Box managed package installed, some apex classes as part of package BoxAILWCControllerEnhancedTests, BoxFileService are using account and contact name fields in soql queries with like operators which is blocking us from encrypting those fields using shield platform encrption in salesforce as The operator like is not supported on an encrypted field

    Can we modify the apex classes to stop filtering by like operator

    Apex Class: BoxFileService, line 167, column 36: The operator like is not supported on an encrypted field
    Apex Class: BoxAILWCControllerEnhancedTests, line 114, column 31: The operator like is not supported…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Apps  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Custom Shared Link Control by User Type

    Admin ability to set global shared link settings by user type - such as no ability for a managed user to set a shared link to "anyone with the link" -- but admins and/or co-admins could set a shared link to be public (in the case of surfacing documentation externally). This could look like, under "Default access for shared links" setting in Admin Console, a new dropdown to allow for an override for co-admins or above, OR the ability to add specific users to an allowlist.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Make it more clear to a user when they invite a company domain that does not have a Box account

    Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).

    The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Box for Mobile - Media Auto-Player

    It would be beneficial if there was a “music player” type feature of Box that would play through a folder with music / media tracks, as opposed to having to preview and play these one-by-one.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth

    When my sidebar is expanded in Box, my entire Box window experiences a glitch that makes the entire screen strobe back and forth until I collapse the sidebar. It is extremely irritating and often I want the sidebar open so I can see details about an item.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Enable longer retention policies (Specifically 150 yr policy option)

    At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Governance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. File Request to allow global template

    Allow File Request Request to suggest template from what has been used previously or templates used at parent or root directory level.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Uploads  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. File Request to allow file extension allow listing

    File Request should allow to set the acceptable file extensions to prevent user from uploading random file.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Uploads  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Passwordless Authentication

    Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
    Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

    For SMS or Authenticator app authentication,
    requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

    Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Box Hubs Sorting

    Please add ability to sort the Hubs by Name in addition to the default of by what was last edited.

    Thank you.

    29 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. AI Studio - permissioning for Agent creator

    When creating an Agent in AI Studio, it's not clear that permission is not automatically granted to the Agent creator. It would be helpful to add help text indicating that if an Agent creator needs access to that Agent, they should provide themselves permission alongside other users who are being granted access.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  AI Studio  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Per-Application Control for AI API

    【Current Behavior】
    The AI API setting in the Admin Console is currently a tenant-wide
    toggle (ON/OFF). Once enabled, all custom applications (both
    Server Authentication and OAuth 2.0 apps) under the enterprise
    can invoke AI API endpoints. There is no mechanism to permit or
    restrict AI API usage on a per-application basis.

    【Problem / Business Impact】
    Because AI API consumption is billable, administrators cannot
    selectively allow AI API access only for specific sanctioned
    applications while blocking others. This creates the following
    risks:

    1. Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction,…
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Switch to Cloud File API for Drive to solve the Icons not showing issue

    Like many users I found that the status icons disappeared in Explorer after starting an addition cloud service on Windows 11. This issue is well documented here: https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-on-Windows

    I would like to suggest utilizing the newer "cloud files API" provided by Microsoft that is used by OneDrive to move the icons to a status category rather than icons on the file thumbnails/icons.

    The documentation can be found here; https://learn.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine

    Thank you for your consideration.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I want to be able to show or hide the content displayed in the root folder

    Since you are invited to many folders in the company, a large number of folders will appear in the root folder (folder/0).
    I want a function that allows me to show and hide so that only the folders I need are displayed.

    タイトル:
    ルートフォルダに表示されているコンテンツの表示・非表示を切り替えられるようにしたい
    本文:
    社内で多くのフォルダに招待されるため、ルートフォルダ(folder/0)に大量のフォルダが表示されてしまう。
    必要なフォルダのみを表示させるよう、表示・非表示を切り替えられる機能が欲しい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New UI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I want you to be able to add folders that are not owned or co-owned to Box Hubs

    Many of the folders I use have editor permissions, and the current specifications do not allow me to use Hubs
    I want you to be able to add editor permissions folders to Hubs as well.

    タイトル:
    所有者・共同所有者ではないフォルダーもBox Hubsに追加できるようにしてほしい
    本文:

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Section Limit on Hub Pages

    Currently, there is a 90-section limit for each Hub page. We are concerned about letting users manage their hubs freely because they often don't keep track of the number of sections. Based on my validation, the frequency of this issue is unacceptable. Could you please increase this limit?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?