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Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10052 results found
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Case #3631047 - Feature Request: Improve Folder Sorting Persistence and Save As Navigation in Box
Hello Box Product Team,
I recently provided feedback and requested an feature enhancement in the box support case "#3631047".
Thank you for reviewing our feedback. We understand that the current behavior is working as designed and that there are currently no administrative settings or workarounds that fully address these concerns.
We would like to formally submit the following feature requests for consideration, as these enhancements could significantly improve user productivity and overall user experience.
- Persistent Alphabetical Folder Sorting Preference
Current Behavior: Users frequently need to manually reapply alphabetical sorting when navigating through folders. The system often reverts to previously used…
1 vote -
Content Manager collaborator visibility when folders hidden for collaborators
As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
Utilizing the login-as user feature is not a…1 vote -
Allow Metadata Updates While a File Is Being Edited or Locked
Currently, file metadata cannot be updated when the file is being edited or locked by another user.
This behavior interferes with background systems that automatically apply or update metadata in response to events such as webhooks. For example, even when a background process only needs to update metadata and does not modify the file content itself, the metadata update fails if the file is currently locked.
We believe that restricting metadata updates simply because the file content is not writable is undesirable. Metadata updates should be treated independently from modifications to the file content.
Please provide a way to update…
1 vote -
Ability for end users (non admins) to adjust metadata
As Box is evolving more into metadata driven workflows for digital asset library use cases, we need the ability for end users (non admins) to be able to adjust metadata templates specific to their use case or business unit. For example, we'd like to have a champion from Marketing be able to adjust JUST the metadata templates specific to their group, not any metadata templates related to Legal or Sales.
6 votes -
Automatically Transfer Content when Deleting a User
Provide the ability to automatically transfer any owned content from a user, when deleting, to a consistent account (e.g., our Box Admin account), so that deprovisioning of licenses can be seamlessly done using AD groups. This will take out the scripting and automation on your customers side and ensure the security of the account.
1 vote -
Native Google File Upload
Allow users to easily upload content that lives in Google (e.g., Sheets, Docs, Slides) to Box through the UI. This would allow users to analyze, search, and expand on their Google content in Box Hubs and Box AI.
1 vote -
I would like to add a [Block all integrations] option to the content read restrictions for integrations.
Adding [Specify content read restrictions on integrations.] under [Integration Restriction] in Shield access policies is an excellent update from a data protection perspective.
However, under the current specifications, it is not possible to block all integrations. Since the remaining risk that data may be read by even some integrations is unacceptable from a security standpoint, this ultimately hinders the enablement and adoption of AI. The download restrictions under the same [Integration Restriction] include a [Block all integrations] option, so it is puzzling that the read restrictions do not.
I would like to request the addition of a [Block all integrations]…1 vote -
"RemoveMake Primary" should be "Remove/Make Primary"
When I tried to change my billing credit card, I fould the word "RemoveMake Primary" which is linked in blue. In clicking on the word several times, I found out that there are two links one is the link to remove and the other is to make primary. I think the word should be "Remove/Make Primary" in order to make those two functions distinct.
1 vote -
Delete developer app authorization in the Admin Console
It would be helpful to add the ability to delete (server) App Authorization without being required to contact support. Currently when in the Admin Console > Integrations > Platform Apps Manager > View > Delete App, it will pull up a message requiring Box Support to be contacted to remove the App Authorization. It would be nice to be able to do this without all the extra steps.
3 votes -
Resize Box AI Prompt Window
Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.
12 votes -
Do not send notifications to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.
Currently, when you invite a group to Box Hubs, all group members receive a notification.
However, if there are many group members, if all group members receive the email, it may violate some rules of Exchange Online.
Therefore, I would like to see an improvement so that notifications are not sent to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.
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＜フォルダへのグループ招待時のようにHubsへのグループ招待時もグループメンバーへの通知を送信しない＞
現在Box Hubsでグループを招待すると、グループメンバー全員に通知が届きます。
しかし、グループメンバーが多い場合、グループメンバー全員がメールを受信すると、受信するExchange Onlineの何らかのルールに抵触する可能性があります。
そのため、フォルダへのグループ招待時のように、Hubsへのグループ招待時もグループメンバーへの通知が送信されないように改善してほしいです。34 votes -
Support for shared links in MCP
Add a shared link resolution tool to the Box MCP server that accepts a Box shared link URL and returns the corresponding file or folder ID and metadata. Shared links are the primary way our users share content in Box, and without this capability, an agent cannot act on a shared link that a user provides directly. Users share links with colleagues as a natural part of their workflow; they should be able to share them with an AI agent the same way.
4 votesThis is on the roadmap and is on track to release by September 25th 2026.
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Support Copilot Integration with Multiple Box Environments under a Single Microsoft Tenant
Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.＜日本語＞
Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。…4 votes -
Metadata-Triggered Folder Task via Automate
Allow a metadata field on a folder to trigger a Box Automation task to Box Task Owner when a select metadata is changed. Currently we are only able to trigger on files.
1 vote -
your AI bot has been a disaster for me today
I have been trying to get help for over an hour and chatting with the AI bot in your help section. I have been unable to access lost files which somehow disappeared from my account today. there was a Box reset and my computer restarted automatically over night and when i logged back in, the last ten days of data is gone! I am 100% certain the files were in Box as that is the only place i save my files and i have accessed them multiple times through Box over the last few weeks. Your BOT could not understand…
1 vote -
file request copy automate
Copy File Request action from Folder to copy to newly generated folders in an Automate flow
1 vote -
Please show only collaborators in the Box Notes mention suggestions.
When mentioning someone in Box Notes, users who are not included as collaborators are also displayed in the suggestion list. This makes it difficult to select the intended user and creates a risk of accidentally selecting someone unrelated.
As with other files, please limit the users displayed in the mention suggestion list to collaborators only.（日本語）
Box Notesでメンションをする際、コラボレーションに含まれていないユーザーも候補リストに表示されてしまいます。目的のユーザーが選びにくく、かつ、誤って関係のないユーザーを選択してしまうリスクがあります。
メンションの候補リストに表示されるユーザーを、他のファイルと同様に、コラボレーターのみに制限してほしいです。1 vote -
Add files to a specific section in a hub with Automate
The ability to add files to a specific page/section in a hub with the Automate Hub outcome. example. We have a policy hub with all published polices. a new version is going through an approval and when it is approved it should be added to one or more pages/sections in the hub. In a hub with the pages below the Travel and Expense policy should be added to three pages Recently Published, Browse by Department, All Polices
- Home
- Recently Published
- Browse by Department
- All Polices
- New Hire essentials
1 vote -
Allow scheduling of Folder Insights Reports
The ability to schedule the Folder Insights reports (Collaborations | Folder Activity | Shared Links) would open up greater reporting capability and remove manual work in generating these reports.
This is especially beneficial in enterprises where multiple agencies' content is stored, with different agencies having different reporting requirements (i.e. weekly auditing of external collaborators on their content)
6 votes -
Enhancing View Visibility with Text and Background Customization
I received feedback from a customer regarding improving visibility within views.
They specifically requested the following enhancements:
・Ability to adjust text size
・Ability to change text color
・Expanded background color palette, including darker color optionsThese improvements would allow users to better tailor the interface to their preferences and working environments (e.g., long working hours or dark mode setups).
In views with a high density of information, visibility directly impacts productivity, so we believe this would be a valuable enhancement.
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顧客からのフィードバックとして、ビューの可視性向上に関する要望をいただきました。
具体的には、以下の点の改善を希望されています：
・テキストサイズを調整できる機能
・テキストカラーを変更できる機能
・背景色のカラーパレットの拡張（特にダークカラーの追加）これらの機能により、ユーザーごとの視認性や利用シーン（例：長時間の作業やダークモード環境）に応じた柔軟な表示が可能になると考えています。
特に、情報量の多いビューにおいては視認性が業務効率に直結するため、ぜひご検討いただきたいです。
4 votes
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