10106 results found

1. Match the search capabilities that Windows Explorer has.

   Match the search capabilities that Windows Explorer has. That is, be able to search subfolders and the content of files in all subfolders.

   19 votes

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Auto Expiration of Collaborations

   For automatic expirations of external collaborators:

   Add criteria to automatically remove an external collaborator after they have not accessed content for X amount of time instead of a fixed day amount. This way, after an external collaborator has not previewed a piece of content in X amount of days, they will be removed. Makes it less manual to extend external collaborators if the system is removing them for us because they are not accessing a folder.

   14 votes

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   2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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3. Box Drive Conflict Handling: Save Edits to Conflict Copies Instead of Overwriting

   Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

   Current behavior:

   1. User A opens and edits file X without lock via Box Drive.
   2. User B opens and edits file X without lock via Box Drive.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
   5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

   Behavior we want:

   1. User A opens and edits file X without lock via Box Drive.
   2. User B opens and edits file X without lock via Box Drive.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
   5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy 'file X (email address).

   Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

   Current behavior:

   1. User A opens and edits file X without lock via Box Drive.
   2. User B opens and edits file X without lock via Box Drive.
   3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
   4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
   5. User A saves file… more
   2 votes

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   0 comments  ·  Delete…  ·  Admin →
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4. update log size seems to be narrowed, update list is cut off within current day

   List of updates / visits is cut off within list of visits of current day, wheres it used to display the visits of days, ,weeks, months in the years I've been using box.net. What is going wrong?

   1 vote

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Add enabling & changing Shared Link as an outcome for files/folders

   For example, we have a situation where shared link is turned on the ahead of x days.

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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6. reCAPTCHA for (Box Alternate domain)

   Add other way when reCAPTCHA is not working for users in China. Especially for (Box Alternate domain).

   4 votes

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   1 comment  ·  Web App  ·  Delete…  ·  Admin →
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7. Alarm with due date in documents.

   It would be very nice you can set a revalidation date to some documents that need to be reviewed in selected period. For example , documents that need to be validated each year. It would be nice if we can flag a date in the document , and receive an alert advicing that the document need to be reviewed. This alarm can be used for everything (for example for deletion of document). Thanks!

   4 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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8. Level Up the Salesforce Integration & Increase Doc Visibility/Accessibility

   Our company uses the Salesforce-Box integration. We are made up of a set of advisor teams who should only be able to see their clients' files. This works in Salesforce, where all client documents are visible. However, our users were used to accessing client files in the "File Explorer" on their desktop (Finder in Mac), under the Salesforce folder in Box on the desktop. Client folders only show up here if the user has clicked through the client's folders/docs in Salesforce. It would be great if our teams could see all their client folders in the File Explorer without having to click around in Salesforce until the folders show up.

   Our company uses the Salesforce-Box integration. We are made up of a set of advisor teams who should only be able to see their clients' files. This works in Salesforce, where all client documents are visible. However, our users were used to accessing client files in the "File Explorer" on their desktop (Finder in Mac), under the Salesforce folder in Box on the desktop. Client folders only show up here if the user has clicked through the client's folders/docs in Salesforce. It would be great if our teams could see all their client folders in the File Explorer without having… more

   3 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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9. whatsapp URL

   Cannot display file or folder name when i post a box share link in Whatsapp, while dropbox share link can display the shared file or folder name in whatsapp

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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10. Enable DocuSign Integration for "Viewer" permission

    We would like users with Viewer permission to use DocuSign Integration but it currently does not work while Adobe Sign or other apps does. Please enable Integration with DocuSign (e.g. Send with DocuSign) for Viewer users.

    1 vote

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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11. Open files from favorites

    I'd like to be able to open a file directly from the favorites. That way, I avoid a preview (and its access stats by the way). If the file is not locked then it is opened in my local app. That would be really helpful.

    3 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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12. Rethink how customer feedback is handled for support tickets

    I open A LOT of support tickets with Box as I'm the primary escalation point for support in my enterprise.

    After every Box support ticket is solved and closed by the Box tech, I get an automated "how did we do" survey email.

    I get that you guys want customer feedback but forcing it down customers' throats for EVERY ticket that is solved is not the right approach. They just become repetitive and get to the point of being annoying.

    I've found a solution to get around this annoyance by creating rules to scan for common subject line text and deleting these messages before they land in my inbox. However, the fact that I, as a customer, am forced to find "workarounds" is telling that your survey process is more if a hindrance than a helpful way to improve support. And, for this reason, this leads me to provide NO feedback.

    I think a more professional way to request for feedback would be through:
    1) Rather than being reactive (after tickets are closed) being more proactive by having your VP of Customer Success send out a generalized support survey emails on a quarterly basis to gauge how your support techs are doing and places for improvement possibly with an incentive attached.
    2) Instead of asking for support at the closure of every ticket, adding a "feedback" section on your ticketing center (via the web gui) for customers to provide ad-hoc feedback there for tickets WITHOUT getting hounded with emails asking them to do so. Let's be honest, you're probably not going to get much feedback this way, but at least you're not going to also annoy customers.

    I open A LOT of support tickets with Box as I'm the primary escalation point for support in my enterprise.

    After every Box support ticket is solved and closed by the Box tech, I get an automated "how did we do" survey email.

    I get that you guys want customer feedback but forcing it down customers' throats for EVERY ticket that is solved is not the right approach. They just become repetitive and get to the point of being annoying.

    I've found a solution to get around this annoyance by creating rules to scan for common subject line text and… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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13. Working with Procurement in Box may get easier!

    With the File Request function we are now able to request supplier to upload their proposal directly in Box without having to create accounts. But we need to make things more easier, if I have 50 suppliers, it´s very time consuming to click in each folder, generate the link, change the settings of each link to request at least "email".
    So, here is the idea:
    1. My account should have a Standard Settings for "File Request" settings that I should be able to choose.
    2. When selecting multiple Folders, we should be able to generate multiple links, with each folder generating its own link. The clipboard would be filled with a list containing the following - "the Folder Name " - "the Link"

    Seriously, we need to improve Box´s ability to handle Procurement tasks.

    With the File Request function we are now able to request supplier to upload their proposal directly in Box without having to create accounts. But we need to make things more easier, if I have 50 suppliers, it´s very time consuming to click in each folder, generate the link, change the settings of each link to request at least "email".
    So, here is the idea:
    1. My account should have a Standard Settings for "File Request" settings that I should be able to choose.
    2. When selecting multiple Folders, we should be able to generate multiple links, with each folder… more

    1 vote

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    0 comments  ·  Box Skills  ·  Delete…  ·  Admin →
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14. How do I talk or chat with someone from box.com?

    How do I talk/call or chat with someone from box.com?

    1 vote

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    1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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    not planned  ·  AdminModerator (@ Box, Box) responded

    Hi there. Please contact our Product Support team here: https://support.box.com/hc/en-us/requests/new

15. I would like to tie reports in Box (Ie. When Sub-Report B is updated, it automatically updates Host/Root Report A)
    1 vote

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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16. Large file preview support

    A 360 degree video is taken and processed for upload to Box with the ".360" extension
    The files could potentially be very large (up to or sometimes more than 5 GB)
    With the use of Box sharing features, the 360 degree videos to be viewed/previewed by others

    1 vote

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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17. Pop Up/Alert for duplicate folder name

    Customer is interested in a pop up or alert when users enter a duplicate name for a folder. This could be specific alert to just admins but some sort of notification to prevent duplicative folder names.

    1 vote

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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18. Specify where the preview starts.

    We upload a video to the Box and previews be accessed through a shared link.
    In this case, the preview starts at the beginning of the video (0 minutes and 0 seconds).

    We'd like to be able to specify where the preview starts (e.g., 5 minutes and 0 seconds).

    We believe that being able to freely determine where to start the video preview will broaden the use of the video preview.

    We hope this feature will be added as a new feature.

    私たちはBoxに動画をアップロードし、共有リンクを介してプレビューにアクセスすることができます。
    この場合、プレビューは動画の先頭（0分0秒）から始まります。

    プレビューの開始位置（例：5分0秒）を指定できるようにしたいと考えています。

    動画プレビューの開始位置を自由に決められるようになることで、動画プレビューの利用の幅が広がると考えています。

    新機能として追加されることを期待しています。

    1 vote

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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19. Specific Access to subfolders in the same Folder

    Is it possible to give to users view permission only to specific subfolders within a folder? Example: I want to upload to a master folder 5 subfolders to our daughter company partners and I want to make sure that the 3 subfolders out of the 5 of them will be viewed only from their bosses. This flexibility helps you to avoid creating 2 different folders for the same Task-Subject.

    2 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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    not planned  ·  AdminModerator (@ Box, Box) responded

    Permissions are based on the folder. All files within a folder will be accessible to all collaborators. See here for more info and contact Support with any questions: https://support.box.com/hc/en-us/articles/360043697254-Understanding-Folder-Permissions

20. Allow SSO users to remove their external password again

    Since I as a user can set up an external password for my SSO account, I'd like to also be able to remove that external password when I no longer need it. This a) removes an unnecessary login method and therefore improves security and b) alleviates the need for me to regularly change a password I no longer have any use for.

    Currently this requires going through Box support (and potentially an enterprise's own internal support hierarchy before that, as in my case), whereas it could also be a simple link/button next to the "Change Password" link in my account settings (which of course would only be available to SSO users).

    There is already another similar idea here on Pulse (https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/38401225-remove-external-password-once-done) but it asks for automatic removal of the external password after it has been used, which sounds a lot more complicated to implement than this proposal - hence I created a separate idea.

    I am apparently not the only person who had this problem - see for example https://community.box.com/t5/Platform-and-Development-Forum/How-can-I-delete-my-external-password-for-Box/m-p/79939 and https://community.box.com/t5/Account-Features-Forum/Ability-to-delete-external-password/td-p/81757 on the Box Community site.

    Since I as a user can set up an external password for my SSO account, I'd like to also be able to remove that external password when I no longer need it. This a) removes an unnecessary login method and therefore improves security and b) alleviates the need for me to regularly change a password I no longer have any use for.

    Currently this requires going through Box support (and potentially an enterprise's own internal support hierarchy before that, as in my case), whereas it could also be a simple link/button next to the "Change Password" link in my account… more

    2 votes

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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