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Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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10053 results found

  1. Box AI for Hubs for External Users

    Currently, in order for an external user to use AI for a Hub they are invited into, the external user's EID must also have Enterprise Plus AND have enabled AI for Hubs.

    We would like an option to grant external users AI access if their EID doesn't have Enterprise Plus. Thank you!

    8 votes

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    researching  ·  1 comment  ·  Box AI  ·  Admin →
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  2. Ability to Dismiss Error Messages Not Just Retry

    Error messages show up every morning and there is no way to clear them other than to Retry them. They are legitimate errors where the solution was to do something different, which I did, and my initial issue was resolved. However, these error messages persist, and retrying them will always produce the same error. There is no “dismiss” option. Since retrying them will will always produce the same error, there is no way to get rid of these errors.

    Box Support documentation gives no other option but to Retry. There is nothing listed about clearing messages that cannot be resolved…

    5 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  3. Request: flexibility of the pop up which notify in advance Drive users when moves of large #s of contents at once

    This release is good news for us because we have a lot of Box Drive users.
    https://support.box.com/hc/ja/articles/35422037930643

    This is additional improvement request,but it is much appreciated for us that Box admin can set #s of contents when the pop-up message is displayed to Drive users. sometimes end-users accidentaly move folders which are many users are collaborated and critical for business. So we want to display the message even if the #s of contents' are smaller than 8000.

    6 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  4. box relay rename file

    Hi,

    It would be nice if "YYYY"-"MM"-"DD" format should be available when using Box Relay

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  5. Request for Specification Update: Ensuring Classification Label Overwrite Upon Folder Relocation

    When a folder that has classification labels assigned is moved into another folder governed by a classification policy with the 'Overwrite existing classification labels' option enabled, the labels are not being overwritten as expected. We kindly request that the system behavior be revised so that the existing labels are properly overwritten in accordance with the policy settings.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  6. Regarding time zones in Box Shuttle notification emails

    The date and time in Box Shuttle job (running or completed) notification emails is always in the PDT time zone.

    Going forward, we would like to ask that notification emails include the job run date and time in the time zone set in Box for either the job execution account or the target account.

    1 vote

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    0 comments  ·  Shuttle  ·  Admin →
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  7. Checklist on Box Hubs

    Having a checklist or tasklist would be really helpful, that way if we had a hub for a project, then you could see the list on the side and know the status of the job.

    6 votes

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    0 comments  ·  Box Hubs  ·  Admin →
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  8. disable public links globally with exceptions

    We would like to disable public link sharing for all users, but enable a single folder public link sharing available where staff can put files that can be shared publicly. We don't want staff to accidentally share public links from other locations in Box, only from a single folder designated for public links. Otherwise, we need to move public link files to another provider, such as Google Drive.

    1 vote

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  9. Box AI agent - configuring response with username & Add custom suggested questions

    Scenario:
    We're setting up Box AI Agent for our HR team.

    Issues we ran into:

    Personalisation:
    We can't include usernames in the AI’s responses because account information isn’t part of the selected hub. Even when using custom instructions, this information isn’t accessible.

    Custom Questions:
    We aren’t able to add customised potential questions when setting up the AI Agent, which would help guide users and improve the experience.

    Why this matters to us:
    For HR, it’s important that people feel cared for and personally supported. Being able to personalise the AI’s responses and customise its questions would help us create a…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  10. Box Drive Sign Select "Sign Myself"

    I would like to select "Sign Myself" when I open Box Sign from Box Drive

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  11. SSO "Part of Company" landing page customization

    If SSO is enabled, users (both managed and external) can be prompted with a page asking if they are part of our organization. When you select continue, it take you to the SSO page, which Not a part of Company takes you to login with you Box credentials.

    This language is confusing for our external collaborators, as they often think they are part of our organization.

    We would like the ability to customize or alter the language on this page to make it clear that the Continue button is for employees only.

    3 votes

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    1 comment  ·  Web App  ·  Admin →
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  12. Ability to move the CFR Part 11 stamp

    Ability to move the CFR Part 11 stamp on the same line as the signature reducing the height of the sign field.

    2 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  13. Box for Salesforce - Add Field Api Name Support to Box Embed

    Add support to override the default folder Id FRUP mapping and dynamically pass in a folder id using a Field Api Name

    3 votes

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  14. Register another group to the group

    Currently, in Box, groups can only be added by user.
    For example, a user who displays “BoxHubs” in the service menu is in Group A, and a user who has the “BoxAI for Hubs” privilege is in Group B. If we could add Group A to Group B, we would be able to add users who can create Hubs and use AI in Hubs, and users who can use AI in Hubs.
    If we can add Group A to Group B, we can have “users who can create Hubs and use AI in Hubs” and “users who can create Hubs…

    5 votes

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  15. More Error Information - Specified Logins are deactivated or invalid

    I am adding a user to Box Relay or a similar app where I need to add a user. I get an Error that says "Specified login(s) are deactivated or otherwise invalid. Please remove them from the list before saving."

    Now I have to somehow know what user was deactivated???? If there is an error, tell me what user is having the issue or do not give me the error. When the user is removed, it will go away.

    Very frustrating to have to go through a list of random users to add a user.

    1 vote

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  16. Disable automatic in-domain creation of Managed User account

    Currently, Box allows an unmanaged user to become a paid Managed user "automatically" if someone within the domain invites another email within the same domain. Only Co-Admins and Primary Admins should be able to authorize a paid seat. Or there should be an option in settings to turn that on ability on or off.

    2 votes

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  17. Shuttle

    If we use the Box Shuttle feature to migrate data, the update timestamp will be recorded as the time the data was uploaded. We would prefer to manage the timestamp according to the last modified date of the files before migration rather than the upload date. Is it possible to switch the timestamp display setting?

    Box Shuttleの機能を使ってデータを移行した場合、更新日時がアップロードしたタイミングのtime stampで登録されます。
    アップロード日時ではなく、移行前ファイルの最終更新日で管理したいのですが、time stamp表示を切り替えることは可能でしょうか。

    2 votes

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    0 comments  ·  Shuttle  ·  Admin →
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  18. Enterprise Advanced plan accounts cannot purchase seats directly in-app

    After recently upgrading to Enterprise Advanced we can no longer add seat licenses as we previously could. It is REALLY frustrating to do a contract ammendment each time we need to add a batch of users to a growing organization.

    1 vote

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  19. Issue signature without creating a copy of the document

    The Amazon Gift Cards team is using a Relay workflow to review feedback with vendors and record approvals. Some vendors request that they record a signature once the final design is approved by both parties. If they initiate the signature via Box Sign, it creates a new copy of the document, which does not preserve the comments and annotations from the original file, nor the approval status. It would be ideal for their workflow if they could issue a signature and it would just update the original document, rather than creating a separate, signed copy of the file.

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  20. Migrate emails from Godaddy to Office 365

    To migrate emails from GoDaddy to Office 365, the Shoviv IMAP to Office 365 Migration Tool offers a secure and efficient solution. It supports smooth migration of mailboxes from GoDaddy’s IMAP-based email to Office 365 with complete data integrity. Users simply need to add the GoDaddy IMAP account details, connect to the destination Office 365 mailboxes, and map the source to the target. The tool ensures accurate migration of emails along with attachments, folder hierarchy, and metadata. With features like incremental migration, email filtering, and a user-friendly interface, Shoviv makes the GoDaddy to Office 365 migration process simple and hassle-free.

    1 vote

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    0 comments  ·  Desktop  ·  Admin →
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