9666 results found

1. Regarding Preview of msg Files Stored on Box

   I would like to request a fix for the issue where, when an msg file is stored, the preview continues to display the initially uploaded content even after the file's content has been updated.
   ＝＝＝
   msgファイルを格納した際、その後ファイルの内容がアップデートされても最初にアップロードされた内容でプレビューが表示されてしまう問題について改修を希望します。

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2. Improved LFO operation stability

   There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
   ＝＝＝
   LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。

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3. Display of account name when approval task or Box Relay creator user is deleted

   After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
   ＝＝＝
   アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。

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4. Expired Shared Link lookup for Admins

   Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.

   Many times, users are reaching out to Technical Support because a Shared Link is Expired.

   Key Features:
   -Provide ability to enter an Expired shared link (standard or vanity URL)
   -Information returned after searching:
   -File/folder name
   -File/folder owner
   -File/folder location (Owner -> Folder hierarchy)
   -Status (whether the file/folder has been deleted or not)
   -Admin-level 'delete' (ability for the admin to delete the file on the spot)

   CSM filing on behalf of customer

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5. Update Box AI Studio configuration

   Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users

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6. Desktop App

   Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

   Key features
   1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
   2. Instant previews and content summaries for documents, PDFs, images, and presentations
   3. Direct file actions: move, copy, rename, delete, share, and bulk operations
   4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
   5. Permission-aware UI with activity feed and audit logs
   6. Connectors for other cloud providers and APIs for extensibility

   Business value
   1. Faster file discovery and management, lowering time-to-find
   2. Differentiates Box, supporting retention and upsell opportunities
   3. Reduces support tickets and enhances collaboration

   Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

   Key features
   1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
   2. Instant previews and content summaries for documents, PDFs, images, and presentations
   3. Direct file actions: move, copy, rename, delete, share, and bulk operations
   4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
   5. Permission-aware UI with activity feed and audit… more

   2 votes

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7. Box Forms - Ability to add pictures to the checkbox options

   Please add the ability to add an image to the checkbox options. See attached image of MS Forms feature for reference.

   •  

   4 votes

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8. Enhanced Granular Access Controls for External Collaborators

   Current Limitation:
   - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
   - No ability to create differentiated access rules for trusted partners or affiliated organizations

   Proposed Feature:
   Implement a multi-tier external collaboration access control system that allows:
   1. Configurable access duration and permissions based on organizational relationship
   2. Ability to create exception groups with extended or permanent access
   3. Granular control to distinguish between:
   - Completely external users (standard 30-day restriction)
   - Trusted partners/affiliated organizations (customizable access duration)
   - Specific trusted domains with distinct access rules

   Use Case Example:
   An organization wants to:
   - Maintain strict 30-day access for unknown external collaborators
   - Provide longer/permanent access for trusted partners like subsidiary companies or closely affiliated academic/research institutions

   Business Value:
   - Increases flexibility in collaboration management
   - Reduces administrative overhead of manually managing access
   - Provides more nuanced security controls

   Current Limitation:
   - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
   - No ability to create differentiated access rules for trusted partners or affiliated organizations

   Proposed Feature:
   Implement a multi-tier external collaboration access control system that allows:
   1. Configurable access duration and permissions based on organizational relationship
   2. Ability to create exception groups with extended or permanent access
   3. Granular control to distinguish between:
   - Completely external users (standard 30-day restriction)
   - Trusted partners/affiliated organizations (customizable access duration)
   - Specific trusted domains with distinct access rules

   Use Case Example:
   An organization wants… more

   2 votes

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9. Is it possible to upload a document in box that has links to folders within Box

   I would like to know is it possible to create a document that has URLS that connect to other folders within my box tenant, or within my folder structure?

   2 votes

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10. counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub

    "Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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11. AI Redaction

    Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.

    17 votes

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    3 comments  ·  Box AI  ·  Delete…  ·  Admin →
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12. Request for improvement of the event where the cell date is different when previewing an Excel file

    In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
    For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
    This event is described below.

    Introducing Box Preview – Box Support
    https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

    “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

    Editor and viewer permissions are displayed as they were entered, but previewer permissions are not the date entered.
    It seems to be caused by a bug in the library that Box Content Preview depends on, but there is no way to check the correct date because the previewer permission does not allow downloading the file.
    Therefore, we strongly request improvements.

    【In Japanese】
    ＜タイトル＞
    Excelファイルをプレビューした際にセルの日付が異なる事象の改善要望
    ＜本文＞
    Excelにおいて、表示形式がユーザー定義となっているセルに日付を入力すると、プレビューアー権限で表示した際に異なった日付が表示されます。
    例えば、『2026/1/1』と入力したセルはプレビューアー権限で確認すると『2026/10/12』と表示されます。
    この事象は下記に記載があります。

    Boxプレビューの概要 – Box Support
    https://support.box.com/hc/ja/articles/360044195013-Box%E3%83%97%E3%83%AC%E3%83%93%E3%83%A5%E3%83%BC%E3%81%AE%E6%A6%82%E8%A6%81

    カスタム形式「yyyy/m/d (aaa)」を使用した日付の値は、誤った日付を示す場合があります。 これは、Box Content Previewが依存しているライブラリのバグが原因です。 回避策として、「yyyy/m/d (ddd)」、「yyyy/m/d」のような別の形式を使用します。

    編集者権限やビューアー権限は入力時と同じものが表示されますが、プレビューアー権限では入力されている日付ではありません。
    Box Content Previewが依存しているライブラリのバグが原因のようですが、プレビューアー権限はファイルのダウンロードができないため正しい日付を確認する方法がありません。
    そのため、改善を強く要望いたします。

    In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
    For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
    This event is described below.

    Introducing Box Preview – Box Support
    https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

    “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

    … more

    2 votes

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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13. Cross-search across multiple Hubs

    Desired Capability:
    Enable searching across multiple Box Hubs simultaneously.

    Goal:
    To reduce the effort required for users to manually select specific Hubs, streamlining the search experience.

    2 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. Visualizing Template Usage and Deletion within the Tenant

    In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.

    However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
    If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.

    These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
    We request a feature in the Admin Console’s Relay Templates list view to display the “Last Used” date and enable selecting older templates for bulk deletion.

    〈テナント内テンプレートの利用状況可視化と削除機能の実装〉
    Box Relayでは、ユーザーが作成したワークフローをテンプレートとして公開することでテナント内の他のユーザーも利用することができます。
    しかし、社内で長い間利用されていないテンプレートを削除したいとき、そのワークフローを作成したユーザーに公開取り消し/削除を依頼しなければならず、手間がかかります。社内に不要なワークフローが残り続けてしまうと、画面が煩雑になり管理も大変になります。

    テナントで長期間利用されていないテンプレートを可視化し、管理者が公開取り消しや削除を実施できれば上記問題は解決します。
    管理コンソールのRelayテンプレートの一覧画面で、テンプレートの最終利用日を表示し、古いものを選択して一括で削除をできるような機能実装をお願いします。

    In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.

    However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
    If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.

    These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
    We request a feature in the Admin… more

    3 votes

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15. Flexible IP Restrictions: Require Strong IdP Auth Rather Than Immediate Block

    ■Request
    We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

    ■Specific example (use case):
    When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
    When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly deny access.

    ■Background
    Currently, Box’s IP address restriction immediately blocks access from non-allowed IPs at the front end, which prevents us from directing users to stronger authentication at the IdP (e.g., client certificates).

    There are cases where access from non-allowed IPs is needed when using Box, but requests related to IP address restrictions take several days to process, so it is not practical to submit allow/remove requests for the target IP each time. Therefore, we would like to allow the use of Box from non-allowed IPs if additional conditions (strong authentication) are satisfied.

    ■要望
    IPアドレス制限を有効化している環境で、アクセス元IPに応じてIdP（例：HENNGE）の認証方式を切り替えられるよう、Boxの条件付きアクセス機能を強化してほしい。

    ■具体例（ユースケース）：
    ・許可IPからのアクセス時：
    　通常のSSO（例：ID/パスワード）でログイン。
    ・許可外IPからのアクセス時：
    　IdPでクライアント証明書などの強固な認証を必須化することでログイン。
    　例：
    　Boxは対応する強度（AuthnContext）を要求・検証し、要求を満たした場合のみログインを許可。
    　要求が満たせない場合は明示的に拒否。

    ■背景
    現状、BoxのIPアドレス制限は、許可外IPからのアクセスをフロントで即時ブロックするため、IdPでの強固な認証（例：クライアント証明書）に誘導することができません。

    Boxの利用において、許可外IPからのアクセスが必要となるケースが存在するが、IPアドレス制限に関する申請には数日かかるため、都度、対象のIPアドレスを許可申請/削除申請することが現実的ではないと感じている。
    そこで、許可外IPからのアクセスであっても、追加の条件(強固な認証)を満たす場合にはBoxの利用を可能としたい。

    ■Request
    We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

    ■Specific example (use case):
    When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
    When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly… more

    5 votes

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16. Separate Auto Accept Collaboration Setting: Internal vs External invites

    Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.

    This is filed on behalf of CK Lim, from Box CSM, C.A. Smith

    •  

    3 votes

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17. Ability to embed HTML into a Hub

    Ability to embed HTML elements into a Hub

    5 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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18. Tenant-level shared link restrictions for Box Hubs

    We strictly manage folders and files on Box,
    but the ability to select "People with the link" in Box Hubs poses a serious risk of data leakage.
    To ensure secure usage,
    we request the addition of a tenant-level setting that disables the "People with the link" option for Box Hubs shared links.

    Without this restriction, it will be difficult to allow users to utilize Box Hubs safely within our organization

    6 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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19. Native report for Shield Monitoring Mode

    Please provide native reporting within Box for Shield monitoring mode. Would prefer to do this natively in the admin console versus API Event Stream

    2 votes

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20. Date conditional formatting in Box Apps

    As a user, I'd like to define conditional formatting for date columns in a Box App so that I can clearly see documents with approaching deadlines and those that are overdue

    3 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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