Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9777 results found
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I would like the display position of the "Hide this folder" menu on BoxDrive to be changed.
The "Hide this folder" feature has been made possible on BoxDrive, but cases of accidental folder hiding due to misoperation have been occurring. We believe one of the reasons is that it is located among frequently used menus like "Share" and "Update folder."
We hope for an improvement in changing the display position of the "Hide this folder" menu. Alternatively, it would be great if we could have a setting option to disable the "Hide this folder" menu altogether.
Thank you very much for your consideration.
2 votes -
Request for improvement of the event where the cell date is different when previewing an Excel file
In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
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4 votes -
clear notifications
We need a notifications dashboard, similar to the task dashboard, where we can select all and mark complete. PLEASE!!! I have a ton of notifications that I've addressed but are still showing up in my "notifications" alert. I don't have time to go through them one-by-one to close them out. Please address issue ASAP.
2 votes -
Add Support for Surrogate Pair Characters (e.g. Emojis, Supplementary Kanji)
Currently, Box has limitations in handling surrogate pair characters (such as certain emojis or supplementary Kanji) in file names and metadata.
Other major services like Microsoft 365 already support these characters, and we would like to request similar support in Box.
Enabling surrogate character support would significantly improve internationalization and user experience for customers working with multilingual or symbol-rich content.17 votes -
Remove Filter option for Box Apps View
We have a use case where we want to restrict a view so that users can only see verified items in a view from a Box App. No matter how the App is shared, users are always able to change the underlying filters and see items that are not verified. It would be great if there was a setting in the view that turns off the ability for viewers to change the filters and only restrict to the visible filters. Image shows the filters we want them to be able to edit, the "All filters" is no required.
4 votes -
Ability to change delete and transfer folder description
Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."
Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin
3 votes -
Increase Multi-Document Querying Limitations from 10
The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.
14 votes -
Automatic Approval Removal When Deleting Apps
Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.
We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.
If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.
アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。3 votes -
Deleted Shared Link Lookup Tool
In the same manner as below, we'd like the capability to search for disabled shared links as well. Currently, there's no way to locate files if the shared links have expired or become inactive.
13 votes -
We want to change the owner of a file in the trash
There is some content that we do not want to completely erase, but we would like to change the owner due to capacity issues.
Therefore, we would like to change the owner of the files in the Recycle Bin.ごみ箱内のファイルを所有者変更したい
完全消去はしたくないコンテンツですが、容量の問題で所有者を変更したいコンテンツがあります。
そのため、ごみ箱内のファイルについて、所有者変更がしたいです。19 votes -
Ability to Select the AI Processing Region
We would like to request the ability to select the region where AI processing is performed.
Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.
4 votes -
WithSecure
We would like to request that WithSecure Elements EPP for Computers be added to the Device Trust supported antivirus/endpoint protection product list.
5 votes -
Showcase thumbnail teams when a file is uploaded via Teams drag & drop
Thumbnail previews in Microsoft Teams integration with Box are currently limited to items shared from Box (either through a shared link or the "Share from Box" content picker button), but not on the Upload from desktop functionality within Teams.
When a file is uploaded via Teams (and a lot of our users use Drag & Drop) the thumbnail preview should be possible5 votes -
Add Signature field to Box Forms
It would be helpful to be able to include a signature field for a Box form submission. In cases where a user submits a purchase request form, we'd like to also show that they have signed/approved the information being passed (which is something we currently do when a user fills out the form and signs before submission to the procurement team). Being able to include a signature field in the form would save users multiple steps and closely approximate the experience of filling out a form and signing it.
8 votes -
We want to use "YYYY MM DD" format for Box Relay date variables
When entering dates as variables in Box Relay, it is inconvenient that the only formats available are "MM YYYY" or "MM DD YYYY".
We would like to be able to enter the date in the "YYYY MM DD" format.Box Relayの日付変数の形式に「YYYY MM DD」を使いたい
Box Relayで日付を変数で入力する際に、「MM YYYY」や「MM DD YYYY」のなどの形式しかないのは不便です。「YYYY MM DD」の形式でも入力できるようにしてほしい。
20 votes -
Custom Shared Link Control by User Type
Admin ability to set global shared link settings by user type - such as no ability for a managed user to set a shared link to "anyone with the link" -- but admins and/or co-admins could set a shared link to be public (in the case of surfacing documentation externally). This could look like, under "Default access for shared links" setting in Admin Console, a new dropdown to allow for an override for co-admins or above, OR the ability to add specific users to an allowlist.
2 votes -
Box for Mobile - Media Auto-Player
It would be beneficial if there was a “music player” type feature of Box that would play through a folder with music / media tracks, as opposed to having to preview and play these one-by-one.
2 votes -
I would love to be able to direct Box Drive to any drive connected to my computer.
Have the option to choose where Box Drive syncs from not just where it is installed. Instead of the startup drive as default Box Drive location, having the option to choose any drive internal or external drive would be great.
9 votes -
Open read-only in BoxDrive
Users with viewer privileges are not allowed to update files, but in the case of files that are updated simply by opening them, such as .xls files, an error will occur each time the file is opened in BoxDrive.
Is it possible to open files from BoxDrive in read-only mode?-in Japanese-
ビューアー権限のユーザーはファイルを更新することができないようになっているが、.xlsのように開くだけで更新されてしまうファイルの場合、BoxDriveでファイルを開くと都度エラーが発生してしまう。
読み取り専用状態でBoxDriveからファイルを開けるようにしてほしい。31 votesBox Drive doesn’t currently provide a built-in “read-only open” option. Instead, whether a file opens in read-only mode depends on the application (Excel, Word, etc.) and the operating system.
Here are a few possible workarounds:
- Download a local copy and open it outside of Box Drive.
- Use Box Preview in the web app, which always opens in read-only mode.
- Adjust application settings (e.g., in Excel you can configure certain files to always open as read-only).
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Shield - Download and Navigate to a file directly from a Malicious Content Shield Alert
For the Malicious Content rule, it should be possible to download a malicious file directly from a Shield Alert for sandboxing without having to search for it.
Also, an admin who has Content Manager access should be able to click a button within the alert and navigate to the file in the Content Manager to manage it.
3 votes
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