Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9965 results found
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File and Folder report include number of file versions
File and Folder report should include the number of versions associated with a file.
We routinely receive questions from Box users about which files have version history associated with them and how much storage that version history is consuming.
Today we need to open a case with Box Support to get this information but it would make this more self-service if the number of versions was included in the Admin File and Folder report.
Even better would be if users could pull a File and Folder report for their own account and have that report include the # of file…
1 vote -
Add User Groups as viewer to an Admin report
When generating a report (such as collaborations report), I'd like to be able to add a user group as viewer in addition to being able to add a user account. We have decentralized content management, and doing so would allow be to schedule a monthly collaborations report shared to a user group with the content admins. I can't do so for a user, as there is a risk the users changes role and would not anymore be authorized to access the report.
1 vote -
Feature Request: Flexible External Sharing Controls with Combined Allow/Block Logic (Box Shield)
Current Situation (As-Is)
Box Shield does not support applying multiple external collaboration restrictions on the same content.
As a result:When a folder is classified with an allow-list policy, sharing externally is restricted only to explicitly approved email addresses managed in shield list.
This overrides the broader domain-based sharing rules, preventing sharing with otherwise permitted external domain.Example impact:
A folder with classification cannot be shared with regular external users from allowed domains, unless they are explicitly included in the allow list.
Current workaround:
Admins must manually maintain allow-lists (emails) for the classified folder.
Problem
Lack of flexibility in combining…
1 vote -
Font selection for canvas text
Box Canvas already provides a solid text formatting toolbar - bold, italic, underline, colour, highlight, alignment, and lists are all supported. However, there is no way to change the font, leaving users locked into a single default typeface across the entire canvas.
For teams using Box Canvas for presentations, client-facing outputs, or brand-aligned workshops, this is a significant limitation. Font choice is a basic expression of brand identity and visual hierarchy - two things that matter the moment a canvas leaves an internal team and faces an external audience.
Every comparable tool - Miro, Figma, FigJam, Lucidspark - offers font…
1 vote -
Middle-click pan in mouse navigation mode
Box Canvas already handles this correctly for trackpad users - in trackpad mode ("Swipe two fingers to pan"), a two-finger swipe pans the canvas regardless of which tool is active. Mouse users don't have the same experience.
In mouse navigation mode, middle-click is a duplicate of left-click across all tools and scenarios. There is no way to pan while the Select tool is active without first switching to the Hand tool, breaking the editing flow on large canvases.
This has been raised in a related request (Explain navigation mode https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/46235944-explain-navigation-mode), but the core behaviour gap deserves its own focused…
1 vote -
Object-level comments on Canvas items
Box Canvas doesn't support commenting directly on individual objects - sticky notes, shapes, frames, etc. Every other major canvas tool (Miro, FigJoy, Lucidspark) offers this as standard.
Without it, collaborators are forced to describe where something is rather than what they mean - "the green sticky in the top-right frame" instead of just tagging the object and leaving the instruction. This adds ambiguity, slows async collaboration, and creates unnecessary back-and-forth.
The ask:
Allow users to anchor comments directly to canvas objects, so feedback and instructions are always tied to the right context - regardless of who's viewing the canvas or…1 vote -
When selecting multiple files to move or copy, the delete icon is too close to the move/copy icon.
When users select multiple files to move or copy, the delete icon is positioned too close to the move/copy icon, which may lead to accidental clicks. Please consider moving the delete button to a more appropriate location or making it visually distinct, such as changing only the delete button to red.
複数のファイルを選択して移動/コピーをする際、削除アイコンが移動/コピーアイコンに近すぎます。
複数のファイルを選択して移動/コピーする場合、削除アイコンが移動/コピーに近すぎるため、誤ってクリックしてしまう可能性があります。削除ボタンを他の適切な場所に移すか、削除ボタンだけ赤にするなど違いを明確にしてほしいです。
1 vote -
Box MCP Connector: Add Binary File Upload Support (.xlsx, .pptx, .docx)
The Problem
The Box MCP (Model Context Protocol) connector, used to integrate Box with AI platforms like Claude (Anthropic), currently supports only plain-text file uploads. The uploadfile and uploadfileversion tools accept text-only content and support a limited set of extensions: txt, md, csv, html, json, and a few others.
Binary file formats — specifically .xlsx, .pptx, and .docx — cannot be uploaded through the MCP connector. The connector's own documentation references a getupload_url path for binary uploads, but that method is not exposed as a callable tool in the current implementation.Why This Matters
AI-assisted workflows…1 vote -
AI Units Usage Reporting
When AI activity is included in a User Activity report, the number of AI units consumed should also be included. Another idea is to add an AI Units report that lists all activity that consumes AL Units.
1 vote -
Enable Metadata Cascading when using the Add Metadata outcome
Description
Allow users to enable metadata cascading when applying the Add Metadata outcome to a folder. This should be a user-selectable option in the workflow builder (for example, a simple "Enable metadata cascading" checkbox for this outcome).
Business Value
Many document-centric processes follow the same pattern:
- A user submits a request through a form.
- A workflow automatically creates a dedicated folder for that request.
- Documents related to the request are uploaded into that folder over time by multiple users.
While workflows can already create the folder and assign metadata to it, there is currently no way to enable metadata cascading…
7 votes -
Add file and folder move operations to the Box integration for ChatGPT/OpenAI
Subject: Add file and folder move operations to the Box integration for ChatGPT/OpenAI
Hello Box Support,
I am using the official Box integration within ChatGPT. The integration can currently list my files, create folders, upload files, rename items, and inspect permissions. However, it does not provide an action for moving an existing file or folder to another Box folder.
For example, I asked ChatGPT to:
- Create a folder named
! - Move the files and folders in my Box root directory into that folder
ChatGPT successfully created the folder, but it could not move the existing items because the Box integration…
1 vote - Create a folder named
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Large Folder Operation proactive notification and approval request
Provide a notification to a user should they be attempting to perform a Large Folder Operation and request admin approval for the action for an audit trail
1 vote -
Default agent for hub
I want to be able to create a custom agent and set it as the default agent for a hub. The idea is that if I want a hub to return a consistent result every time someone searches it, I can build an agent that provides that experience and have that agent automatically selected as the hub’s default. I do not want users to have to choose which agent to use.
1 vote -
Invite Box Groups from Another Tenant
Currently, when inviting users who belong to a different tenant to our tenant, each user must be invited individually. This process is time-consuming and inefficient.
We would like the ability to invite users from another tenant by group, rather than having to invite them one by one.(InJapanese)
別テナントからBoxグループを招待したい現状別テナントに所属しているユーザを弊社テナントへ招待する場合、1ユーザずつ招待する必要があり、対応に時間がかかり非効率です。
ユーザーを1人ずつ招待するのではなく、別テナントのユーザをグループ単位で招待できる機能を希望します。3 votes -
Real-time visibility of whether a user has external collaborations ユーザーが外部コラボレーションを行っているかをリアルタイムで確認する機能
・Problem Statement / 課題
In the legacy Content Manager, an admin could see — in real time — that a managed user had a folder collaborated with an external party, along with the owner name. This was used as a pre-check before deleting/offboarding the user. The new Content Manager no longer surfaces external folders, so this real-time check is no longer possible through the UI.
レガシーContent Managerでは、管理者は対象ユーザーが外部とコラボレーションしているフォルダの存在と所有者名を、リアルタイムで確認できました。これはユーザーの削除/オフボーディング前の事前チェックとして使われていました。新Content Managerでは外部フォルダが表示されなくなったため、このリアルタイム確認がUI上で行えなくなっています。
Note: This request is not specifically about Content Manager. The legacy CM simply happened to be where this was possible. We are requesting the capability (real-time admin-side visibility of a user's external…1 vote -
Delete User App Authorization
It would be nice to delete User App Authorization from the Admin Console. While Server App Authorization can be deleted by contacting support, User App Auth cannot.
Disabling auth is a good temporary workaround, but when there are many user app auths it can get cluttered and difficult to manage.
1 vote -
Report on file insights for all files
Currently you can only view file insights on an individual file, from the file details. I need the ability to view file insights for all files, in a single report.
Add a reporting feature in the admin console for file insights, where fields can be selected to be included in the report or not: People, Previews, Views, Downloads, Comments, Edits, Last Viewed Date, etc. And a File insights report is generated for ALL files in Box.
Having insights on individual files only makes it unfeasible to measure file utilization across the repo, at scale. How can we measure which files…1 vote -
Request to Make Service Accounts Created During Box Automate Use Easier to Identify
When a workflow is created and saved in Box Automate, a service account is created (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com).
However, at present, it is difficult to determine whether this account was created as part of using Box Automate, making it hard to distinguish it from a suspicious user that may have been created maliciously.
Therefore, we would like the service account (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) to be made more easily identifiable as an account created for the use of Box Automate.
For example, after a workflow is created in Box Automate, we would like a pop-up to be…2 votes -
Restrict Hub Shared Link Creation to Admins Only
Many users can access a Hub via its shared link.
However, because there is currently no way to identify or control users who access via shared links, we would like to only invite required users directly to the Hub and eliminate the risk of anyone else viewing it.
Under the current behavior, even with the strictest settings, Hub co-owners can still create shared links.
It would be very helpful to have a stronger restriction so that even Hub co-owners cannot create shared links for Hubs, and only admins (or a similarly restricted role) can do so.
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Hubは共有リンク経由で多くのユーザーがアクセスできます。
しかし、共有リンクからアクセスしたユーザーを確認し制御する方法が現状ないため、Hubには必要なユーザーを招待してそれ以外の人が見るリスクをなくしたいと考えています。
現状の仕様では、どんなに強い制限にしてもHubの共同所有者は共有リンクを発行できてしまいます。…1 vote -
Bring back "Open Containing Folder" to the top of the Box Note menu (or allow customization)
Hi Box Team,
I would like to share some feedback regarding the user interface of Box Notes.
Previously, the option to open the folder containing the current Box Note was located right at the top of the hamburger menu. This was incredibly convenient. However, with recent updates, this option has been pushed further and further down the list.
To be honest, actions like viewing comments or inserting images are rarely used in my daily workflow compared to navigating back to the source folder. Having to scroll down every single time just to open the folder has made the user experience…
1 vote
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