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9778 results found

  1. Expandable metadata description fields

    When adding descriptions for metadata fields (for the purposes of prompting the AI for MDE), the input field is too small, and my customer cannot see the prompts to edit in the UI. Please allow those fields to be expandable (up to the max character limit) to improve the UX for my customer.

    1 vote

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    0 comments  ·  Metadata  ·  Admin →
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  2. Hub-level Terms of Service gate (per client portal) with auditable acceptance

    Customers using Hubs as client/extranet portals need client-specific Terms of Service at the Hub level (not enterprise-wide). Many firms run multiple client portals, each with different legal terms, and they must be able to prove who accepted, when, and under what terms before granting access.

    Requested capability:
    Add a Hub/Portal-specific ToS “splash page” that requires users to Accept / Decline before viewing Hub content, with mandatory authentication and an audit trail.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  3. Hub-level Terms of Service gate (per client portal) with auditable acceptance

    Problem / Why it matters:
    • Customers using Hubs as client/extranet portals need client-specific Terms of Service at the Hub level (not enterprise-wide).
    • Many firms run multiple client portals, each with different legal terms, and they must be able to prove who accepted, when, and under what terms before granting access.

    Requested capability:
    • Add a Hub/Portal-specific ToS “splash page” that requires users to Accept / Decline before viewing Hub content, with mandatory authentication and an audit trail.

    Current State:
    • This do this with HighQ Client Portals.
    • But they’re pushing to replace HighQ Portals with Box Hubs.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  4. AI Agent model fallback

    There are times when a specific AI provider has outages or inconsistencies in service, leading to degraded Box AI Agent performance. It would be good to be able to specify a fallback model in the event of elevated errors to ensure the agent continues to function.

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  5. Hub-level Terms of Service gate (per client portal) with auditable acceptance

    PROBLEM / WHY IT MATTERS
    • Customers using Hubs as client / extranet portals need client-specific Terms of Service at the Hub level (not enterprise-wide).

    • Many firms run multiple client portals, each with different legal terms, and they must be able to prove who accepted, when, and under what terms before granting access.

    REQUESTED CAPABILITY
    • Add a Hub/Portal-specific ToS “splash page” that requires users to Accept / Decline before viewing Hub content, with mandatory authentication and an audit trail.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  6. Improve tenant-wide search function in Content Manager

    It is helpful to be able to perform a tenant-wide search where only the content name, or part of it, is known. In the old Content Manager UI, searching by content name without any additional filters yielded much better results than the new Content Manager UI. In the previous UI, a folder or file with the most keywords matching would surface to the top of the results list. In the new UI, even if the content does exist somewhere, without using additional filters to narrow the search, often times irrelevant content is surfaced. Even selecting simple things, like whether it's…

    1 vote

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  7. Need to be able to circle options

    We have many documents that require a selection to be made, rating service, etc. the text field, check box and radio options are not the best solution for our needs. I chatted with Emma at BOX support and she mentioned adding it here. Is there a way that we can have an additional feature added where, if someone was going to rate on a scale of 0-5, they could circle the option w/o having to download and manually act on the request?

    1 vote

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    not planned  ·  0 comments  ·  Box Sign  ·  Admin →
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  8. Add collaborators as viewers/uploaders

    I have created a workflow to apply to files that need signatures and approvals. If all I needed was approvals, automatically adding the assignees as viewers is fine. I need signatures as well so it would be nice to choose to add the assignees automatically as viewers/uploaders so they can also sign the document.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  9. Unmanaged User feature should be more prominent (UX tweak)

    It would be helpful if the Unmanaged Users management feature was more prominent. when trying to add a new managed user, if a matching unmanaged user already exists, an error is displayed and no other information given. I had to fumble to figure out why, partly because the feature isn't obvious. Suggestion: change the External Users tab name to External & Unmanaged Users, and add an Unmanaged Users button next to External users. Or, simply display them all but with the unmanaged users highlighted somehow. It is non-intuitive partly because external is interpreted as 'non-company domain'. So there wasn't the…

    1 vote

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  10. built-in feature to insert blank page into existing template & automatically shift remaining pages & fields while preserving exact placement

    Please add a built-in feature that lets you insert a blank page into an existing template and automatically shift all remaining pages and fields down while preserving their exact placement.

    1 vote

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    not planned  ·  0 comments  ·  Box Sign  ·  Admin →
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  11. Assign Relay attribute to service account or Box

    As Admin, I created a Relay for a specific team with less exposure and familiarity with Box. When folders are created in this Relay, and files are renamed and moved into those folders, I am listed as the user who "last updated" these folders/files. But questions arise as these are sensitive documents and the real owners are surprised to see my name associated to them.

    It would be great if I could attribute Relay actions to Box, or to a service account, so that it's clear that I personally haven't altered the documents, for audit purposes.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Online Collaboration Breaks Functionality

    If you accidentally open any file in online Microsoft office, you can no longer delete the file or open it locally because it will be forever stuck in "online collaboration mode". This is MADDENING behavior because the only apparent way to undo this is to copy the original file to another folder and delete the original folder with the original document that is now locked in document purgatory. Box should NEVER lose ownership of the file, even if its opened in online MS office.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  13. Box Drive Cloud Files: Selecting the Cache Storage

    With the release of Box Drive Cloud Files, the specification for where the Box Drive cache is stored has been changed:
    Traditional Box Drive: C:\Users<USERNAME>\AppData\Local\Box\Box\cache
    Box Drive Cloud Files: Same folder as Box Drive
    In our company, we have changed the Box Drive mount location and are operating with a reduced capacity on that mounted drive. Due to the above specification change, upload errors caused by insufficient space are occurring.
    It is not realistically possible to re-image all corporate users’ PCs and change their storage capacities. A forced migration to Box Drive Cloud Files would therefore impact all users in…

    7 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Request for an Invitation Method to Enable Collaboration for All Tenant Users

    We would like a way to invite all users in the tenant to collaborate.

    Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.

    テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
    現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  15. Retention policies should lift automatically even if disposition action is set to "none"

    Retention policies should be lifted automatically at the end of the retention period. Currently, if the disposition action is set to "none" the folder will not be released from the policy even though the folder will be able to be deleted. This is very confusing and requires manual work on the admin's part to determine if the retention period is up on a folder and if it is able to be deleted.

    https://support.box.com/hc/en-us/articles/1500007168782-Governance-Settings#:~:text=Select%20from%3A-,None,-to%20have%20nothing

    Alternately, build retention as a trigger into Relay/Workflows as mentioned in a different idea so that the Relay can automatically take the folder out of retention when…

    1 vote

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  16. Custom Shared Link Control by User Type

    Admin ability to set global shared link settings by user type - such as no ability for a managed user to set a shared link to "anyone with the link" -- but admins and/or co-admins could set a shared link to be public (in the case of surfacing documentation externally). This could look like, under "Default access for shared links" setting in Admin Console, a new dropdown to allow for an override for co-admins or above, OR the ability to add specific users to an allowlist.

    2 votes

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  17. Make it more clear to a user when they invite a company domain that does not have a Box account

    Customers have mirrored their email groups (example would be a company-all-hands@company.com email list) to Box Groups. Their users typically type in the email address itself in order to attempt to collab the group onto content, but since the email address is not associated with a user, and we can't tie an email address to a Box Group, it sends a pending invite to that email address to create an account (which won't get created and doesn't work).

    The request: I suspect linking an email address to a Box Group is a non-starter from a product standpoint. Because of that, we…

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  18. Box for Mobile - Media Auto-Player

    It would be beneficial if there was a “music player” type feature of Box that would play through a folder with music / media tracks, as opposed to having to preview and play these one-by-one.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  19. langauage

    the language display is still in japanese even though i already set it to english at login page

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  20. Enable longer retention policies (Specifically 150 yr policy option)

    At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.

    2 votes

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    0 comments  ·  Governance  ·  Admin →
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