Right now in order to not have issues with client applications, we are setting the ConnectionTimeout=60 seconds, and ReadTimeout = 60 seconds.

In our applications we are uploading/downloading files, and doing Searches. So we need the higher readtimeout for those operations as it will take some time for the API's to respond, especially in the afternoons EST.

We would like to be able to set the readtimeouts depending on the exact API being called.

ie BoxFile.getInfo() should have a much lower readtimeout than BoxFile.download()

A new feature has been added to Relay called "Invite Contact as Viewer" which will send invitation notifications to users who have already been invited to a group.

We are getting invitation notifications every time we approve something, which is causing confusion.
Please stop the invitation notifications.

「担当者をビューアーとして招待する」という新機能がRelayに追加されましたが、この機能によりグループですでに招待されているユーザーに招待通知が送信されます。

承認時に毎回招待通知が届いてしまい混乱を招いています。
そのため招待通知を止めるようにしてほしいです。

In the current version of Box Relay, you can set a deadline when assigning a task.
However, after setting a deadline for approval, it would be nice if there was a function to send a reminder X days before the specified deadline so that the approval is not overlooked.
Please add a function to send a reminder at a specified date and time before the specified deadline to prevent the approval from being overlooked.

現在のBox Relayでは、タスクを割り当てるときに期限を設けることが出来ます。
しかしながら承認期限を設定した後に、指定された期限のX日前にリマインダーを送る機能があれば、承認を見落とすことがないかと思います。
見落としによる承認未実施を防ぐためにも、指定した期限前に指定した日時でリマインダーを送る設定機能を追加ください。

Currently, there is no function to enter comments when executing approval tasks using Box Relay.
We are currently using email and the Mention function, but this is inconvenient, so we would like to have the ability to enter comments at the time of approval or rejection.
Having a comment when approving or rejecting a task will help us communicate with users, so we would appreciate it if you could add this as a feature.

現在Box Relayを利用した承認タスク実施時に、コメントを記載する機能がありません。
メールやメンション機能を現在は利用しておりますが、不便なため、承認時または却下時にコメントを入力する機能が欲しいです。
承認時や却下時にコメントがあることで、ユーザーへの意思疎通ができますので、機能として追加をいただけますと幸いです。

For example when a managed user Shares to an external user (who happens to use the same email domain but is not a part of our organization) I would like the email link that they are sent to prompt them to create a FREE Box account NOT be added to our Enterprise automatically.

There should be a setting in our Enterprise that allows me to toggle on or off the custom sign in/sign up link that is presented to the recipient of a Share email.

Not everyone with the same domain is part of the same organization.

I was told by someone on your Twitter team to send my feedback here. Essentially on the row of each file or folder in box there are two icons in which you can click to access the link for that file or folder if you have created a share link. One of them should merely copy the link to the clipboard instead of bringing up that window where are you can invite people etc. Ideally the icon in the middle to the left of the date.

Want a way to tell if the user downloaded it locally to their machine vs. just opening the doc via Box Drive/Office App/Box website. This feature would be extremely helpful to when a user is leaving the company and we want to know if they are “taking company docs”. Having “download” for simply opening and editing a doc is mis-leading. Would be super helpful to differentiate between the two.

As a administrator, I would like the ability to turn off certain Access Control Restrictions across all collaborators vs. limiting it to specific collaborator roles.

Example:
Download / Print Restrictions.

we would still like users to leverage the app but, not allow them to download/print to their mobile device. Yes, the app function can be disable enterprise-wide but, we want to limit it to a specific function within the mobile app regardless of their collaborator role.

I have a small business with 6 employees and we all share using box drive. I have spent about 3-5 hours over the past 2 weeks in the "chat" and email support world trying to solve a problem. I need phone support. and I need box to remotely control my desktop to solve problems. I do not have an IT department.

Ability to search for and handle data subject requests for compliance purposes

Build eDiscovery features (expanded search capabilities across all content in the enterprise, export files from search results, put content on legal hold flow) in Box

This request specifically impacts all Higher Ed accounts with student users. Universities are specifically concerned about students having the ability to send e-signature requests on behalf of the University or using University letterhead and have requested a way to have Sign mass-disabled for student accounts. The easiest way for now would be to include the ability to enable/disable by group on the Configure Sign modal.

Within Salesforce, we have the ability to lock a record from being updated. So even though users may still have edit permissions to these records, they cannot make changes to the record while it is locked. This does not translate to box. Box content associated with that record can still be modified. I'd like to see an integration where when a record is locked, users with access to the box content can only view that content and not modify it.

As a user of BOX I would like to be able to have one consolidated lists of all the action items that arise during meetings and I capture in the agenda template provided by Box. This way I can keep track of these action items in one place rather than having to open each agenda/meeting minutes document to list these in another location for tracking purposes.

This is when you are adding approval tasks to a document. If you forget to check this, it can lead to everyone in a group having to go in and approve the document before it can be completed.

OCR cannot recognize Japanese language in Android devices.
https://support.box.com/hc/en-us/articles/1500000212121-Using-Document-Scanning

It would be very helpful if mobile app can recognize Japanese language when using Document Scanning.

Allow users to choose to lock or not lock the read-only configuration file instead of automatically locking it.

It also prevents the read-only attribute from being automatically released when auto-unlocked.

Hey!

I keep frequently used document templates in my collections, and it would be great to drag them from the left sidebar and drop them into the current folder I am viewing.

If I want to copy a document template that is in my collections sidebar to a folder, I have to click into the document and then navigate to copy/move and then find the folder I was just in and select copy.

I hope this makes sense, but happy to discuss it further.