Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10093 results found
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Enforce Content Owner's Box AI Home Policy for External Collaborators (Prevent External Search on Owned Content)
Background & Current Behavior:
Our organization has enabled Box AI but intentionally disabled Box AI Home. However, we discovered that external collaborators who have Box AI Home enabled in their own tenant can still use Box AI Home to search for and access our content. This applies to our content they have explicit permissions for, as well as content they do not have permissions for but have a viewing history of and can preview via a shared link.Problem & Security Risk:
From a security, data privacy, and compliance perspective, if an organization restricts the use of Box AI Home,…3 votes -
List with optional Freeform
Provide users with the ability to enter free-form text into a LIST/Dropdown selection field when reviewing AI-Extract Metadata and then having that entered Text become part of the drop-down selection. See attached picture from another web-based tool with this functionality where admin can toggle on/off if they want it applied or not.
1 vote -
Case #3631047 - Feature Request: Improve Folder Sorting Persistence and Save As Navigation in Box
Hello Box Product Team,
I recently provided feedback and requested an feature enhancement in the box support case "#3631047".
Thank you for reviewing our feedback. We understand that the current behavior is working as designed and that there are currently no administrative settings or workarounds that fully address these concerns.
We would like to formally submit the following feature requests for consideration, as these enhancements could significantly improve user productivity and overall user experience.
- Persistent Alphabetical Folder Sorting Preference
Current Behavior: Users frequently need to manually reapply alphabetical sorting when navigating through folders. The system often reverts to previously used…
1 vote -
Content Manager collaborator visibility when folders hidden for collaborators
As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
Utilizing the login-as user feature is not a…1 vote -
Allow separate collaboration and shared link controls for Box Automate and AI Home
Currently, the following Enterprise Setting controls both Box Automate workflow sharing and sharing of content located in AI Home session folders.
Enterprise Settings > Content & Sharing > Additional Collaboration Configuration
Our organization would like to apply different sharing policies to Box Automate and AI Home.
Box Automate
・Allow workflows to be shared between managed users within our organization
・Prevent workflows from being shared with external users
AI Home
・Prevent collaboration on content created or uploaded in AI Home session folders, including Notes containing saved AI responses, for both internal and external users
・Prevent shared links from being created for…3 votes -
Allow Metadata Updates While a File Is Being Edited or Locked
Currently, file metadata cannot be updated when the file is being edited or locked by another user.
This behavior interferes with background systems that automatically apply or update metadata in response to events such as webhooks. For example, even when a background process only needs to update metadata and does not modify the file content itself, the metadata update fails if the file is currently locked.
We believe that restricting metadata updates simply because the file content is not writable is undesirable. Metadata updates should be treated independently from modifications to the file content.
Please provide a way to update…
1 vote -
Display folder sizes when sorting by size and support sorting by file count
In Box Web, content can be sorted by “Size,” but the Size column for folders displays the number of files rather than the folder’s storage size.
As a result, even when the contents are sorted by storage size, the screen may display file counts such as “1,000,” “20,” and “600.” This can lead users to mistakenly believe that the contents have not been sorted correctly.
We would like to request the following improvements:・Display the folder’s storage size alongside the file count in the Size column
・Allow users to sort folders by file count in addition to storage sizeThese…
7 votes -
Automatically Transfer Content when Deleting a User
Provide the ability to automatically transfer any owned content from a user, when deleting, to a consistent account (e.g., our Box Admin account), so that deprovisioning of licenses can be seamlessly done using AD groups. This will take out the scripting and automation on your customers side and ensure the security of the account.
1 vote -
Native Google File Upload
Allow users to easily upload content that lives in Google (e.g., Sheets, Docs, Slides) to Box through the UI. This would allow users to analyze, search, and expand on their Google content in Box Hubs and Box AI.
1 vote -
I want to use the form trigger variables even outside of the [Request Signature] action.
Currently, when [Form Submitted] is used as the trigger in Box Automate, the [Request Signature] action can use variables from the form trigger. However, these variables cannot be used in other actions, such as [Task Action].
If form-trigger variables could be used in other actions as well, the range of automations that can be achieved with Box Automate would expand further, making it much more convenient. We kindly ask you to consider this enhancement.（日本語）
現在、Box Automateで [フォームを送信] をトリガーとした場合、[署名をリクエスト] アクションではフォームトリガーの変数を利用できます。しかし、[タスクアクション] など、その他のアクションではこれらの変数を利用できません。
他のアクションでもフォームトリガーの変数を利用できるようになると、Box Automateで実現できる自動化の幅がさらに広がり、大変便利になると考えています。ご検討をお願いいたします。4 votes -
Redesigning Box Drive to Be More Resilient Against Ransomware Attacks
Due to the nature of Box Drive, once a ransomware attack occurs, it is easy for the damage to spread laterally, and the reality is that some companies with specific security requirements are unable to adopt it.
Of course, certain countermeasures can be implemented through the adoption of Shield Pro, the purchase of third-party products, or restoration operations. However, all of these require additional costs, and companies are often unwilling to approve them.
Please reconsider the architecture so that the native Box Drive becomes more resilient against ransomware attacks.2 votes -
I would like to add a [Block all integrations] option to the content read restrictions for integrations.
Adding [Specify content read restrictions on integrations.] under [Integration Restriction] in Shield access policies is an excellent update from a data protection perspective.
However, under the current specifications, it is not possible to block all integrations. Since the remaining risk that data may be read by even some integrations is unacceptable from a security standpoint, this ultimately hinders the enablement and adoption of AI. The download restrictions under the same [Integration Restriction] include a [Block all integrations] option, so it is puzzling that the read restrictions do not.
I would like to request the addition of a [Block all integrations]…1 vote -
"RemoveMake Primary" should be "Remove/Make Primary"
When I tried to change my billing credit card, I fould the word "RemoveMake Primary" which is linked in blue. In clicking on the word several times, I found out that there are two links one is the link to remove and the other is to make primary. I think the word should be "Remove/Make Primary" in order to make those two functions distinct.
1 vote -
Metadata-Triggered Folder Task via Automate
Allow a metadata field on a folder to trigger a Box Automation task to Box Task Owner when a select metadata is changed. Currently we are only able to trigger on files.
1 vote -
your AI bot has been a disaster for me today
I have been trying to get help for over an hour and chatting with the AI bot in your help section. I have been unable to access lost files which somehow disappeared from my account today. there was a Box reset and my computer restarted automatically over night and when i logged back in, the last ten days of data is gone! I am 100% certain the files were in Box as that is the only place i save my files and i have accessed them multiple times through Box over the last few weeks. Your BOT could not understand…
1 vote -
file request copy automate
Copy File Request action from Folder to copy to newly generated folders in an Automate flow
1 vote -
Allow retention policies to dispose content to Trash, not only permanently delete
Please allow a retention policy disposition of Delete (move to Trash), not only Permanently delete.
Background: With permanent deletion, content can be removed without anyone noticing, so we may not detect that it has been deleted.
3 votes -
activity report
In the user activity report, when the detail is “Service: Box AI Prod,” the actor is shown as anonymous and the source IP address is unknown, making it impossible to identify from the report whose operation it was or which process initiated it, and thus impossible to determine whether it was unauthorized access.
For entries where the detail is “Service: Box AI Prod,” we would like you to make it possible to identify the underlying process from the report, for example by outputting the following supplementary information:
What process triggered the activity
Who is executing that process
Whether the process…5 votes -
Real-time reporting on box STATUS
I think that the timing of updates regarding outage detection and recovery information on the status page is somewhat slow.
I understand the situation that information should be posted officially only after thorough investigation, however some social media platforms like X and third-party outage monitoring services provide faster alerts.
I would like to improvements in real-time reporting.
Once an outage occurs, I receive inquiries not only from within the company but also from external partners. As an administrator, I need to be able to access this information quickly.障害検知や復旧情報について、Statusサイトへ掲載されるタイミングやや遅いと思います色々調査したうえで公式情報として掲載されるのは理解しますが、XなどのSNSや他の障害検知サービスのほうが速報性があります。リアルタイム性をもう少し改善してほしいです。障害発生に関しては、社内だけでなく、外部からの問い合わせ（外部コラボしている取引先）も来るので、管理者として早く情報をCatchしたいです
12 votes -
Please show only collaborators in the Box Notes mention suggestions.
When mentioning someone in Box Notes, users who are not included as collaborators are also displayed in the suggestion list. This makes it difficult to select the intended user and creates a risk of accidentally selecting someone unrelated.
As with other files, please limit the users displayed in the mention suggestion list to collaborators only.（日本語）
Box Notesでメンションをする際、コラボレーションに含まれていないユーザーも候補リストに表示されてしまいます。目的のユーザーが選びにくく、かつ、誤って関係のないユーザーを選択してしまうリスクがあります。
メンションの候補リストに表示されるユーザーを、他のファイルと同様に、コラボレーターのみに制限してほしいです。1 vote
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