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9725 results found

  1. Shield - Malicious Content alerting should provide greater details

    Malicious Content alerts within Shield should provide more information on why a file is considered "malicious", to aid the process of sandboxing and investigation (such as threat type, family etc).

    11 votes

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    1 comment  ·  Shield  ·  Admin →
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  2. Past password changes included in the report.

    Currently, it is possible to check the date and time of the last password change, but we have confirmed that past password change history is not included in the report.
    Being able to check how frequently passwords are changed will also help improve security.

    現在、最後にパスワード変更した日時を確認することは可能ですがこれまでに変更された実績がレポートに載らないことを確認してます。
    どれくらいの頻度で変更されているのか確認できることでセキュリティ向上にも繋がります。

    13 votes

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  3. Ability to specify who will be notified when a password is changed.

    As part of security operational reviews, administrators may occasionally check whether passwords have been changed multiple times within the same day, when necessary.
    Currently, I believe password change notifications are sent to users with administrative privileges, including group administrators.
    For operational reasons, we would like group administrators not to receive these notifications, so we would like to be able to optionally configure the recipients of password change notifications.

    セキュリティ面の運用見直しの一環で、管理者で同日内に何度もパスワード変更していないか等を必要な時にチェック行うことがあります。
    現状、グループ管理者含めた管理者権限のあるユーザー宛にパスワード変更通知が届くと思います。
    運用上の理由からグループ管理者がこれらの通知を受け取らないようにしたいため、任意でパスワード変更通知先を設定できるようにしたいです。

    13 votes

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  4. Prevent modals (Box AI and New Collection) from closing when clicking outside

    We would like to request a change to the behavior of modal windows, specifically for Box AI and the "Create New Collection" screen. Currently, these modals close automatically if a user clicks anywhere outside the modal area. I request that they remain open unless the "Close" or "Cancel" button is explicitly clicked.

    Reasoning:
    We are using Pendo to provide in-app training and guidance to help our employees adopt Box AI and other Box features. However, the current "click-outside-to-close" behavior makes it impossible to run these guides effectively.

    When a user interacts with a Pendo guide or accidentally clicks the background,…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  5. Make the "Create New Collection" (+) button permanently visible

    I would like to request a UI change for My Collections. Currently, the "+" button to create a new collection only appears when hovering over the "Collections" section. I request that this button be made permanently visible.

    Reasoning:
    Based on our user behavior analysis using Pendo, we have found a strong correlation between My Collection usage and Box AI adoption. Users who utilize My Collections tend to become more proficient and active with Box AI.

    To improve the employee experience and drive Box AI usage, we want to provide in-app training using Pendo guides. However, because the "+" button is…

    2 votes

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    0 comments  ·  Collections  ·  Admin →
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  6. Add specific error message for managed users whose domain is owned by another tenant

    When an admin attempts to add a managed user whose email domain is already registered to another tenant, the system should display a specific error message explaining the reason.

    Currently, the error message only states “1 user cannot be added,” which provides no context and makes it difficult for admins to understand what went wrong or how to resolve the issue.

    1 vote

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    0 comments  ·  Admin Console  ·  Admin →
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  7. Request for an option to enable or disable email notifications when sharing a Hub

    When sharing a Hub, I would like to be able to choose whether or not to send an email to the person I invited.
    This is because users are not used to receiving notification emails from Box and might perceive them as spam, which would prevent unnecessary inquiries from being made to the IT department.
    The addition of the Hub will be announced separately on the portal site, so I would like the Hub to be quietly added to the Hubs menu.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  8. The ability to merge PDFs in Box

    We would like to request the ability to merge multiple PDFs in Box to achieve parity with Microsoft SharePoint Online and One Drive.

    Merge and extract PDF files: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/merge-extract-pdf?view=o365-worldwide

    3 votes

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    0 comments  ·  Web App  ·  Admin →
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  9. Shield - Download and Navigate to a file directly from a Malicious Content Shield Alert

    For the Malicious Content rule, it should be possible to download a malicious file directly from a Shield Alert for sandboxing without having to search for it.

    Also, an admin who has Content Manager access should be able to click a button within the alert and navigate to the file in the Content Manager to manage it.

    3 votes

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    0 comments  ·  Shield  ·  Admin →
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  10. Feature Request to Hide/Show Default BoxNotes Sidebar

    Content: When opening BoxNotes for the first time, the sidebar is displayed and open.
        Users who are not familiar with Box operations do not know how to hide the sidebar, which narrows the screen and makes it difficult to grasp the overall structure of the note, reducing work efficiency.
        We would like to request the implementation of a feature that allows the tenant side to set the default sidebar to show/hide.

    (日本語)
    件名:デフォルトのBoxNotesのサイドバーを非表示/表示にできる機能要望
    内容:初めてBoxNotesを開いた場合は、サイドバーが表示されて開かれます。
       Box操作に慣れていないユーザーはサイドバーを非表示にする方法がわからず、画面が狭くなるためノート全体の構造が把握しづらく作業効率が低下します。
       テナント側でデフォルトのサイドバーを表示/非表示に設定できる機能実装を希望します。

    2 votes

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    1 comment  ·  Box Notes  ·  Admin →
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  11. Capability to add shortcuts to link to an existing box file or folder

    Capability to create a shortcut/bookmark/link to an existing file or folder that works with box drive. So il will be easy to refer to a folder or file. This will ease my work a lot and many other user. This basic apability should have been possible from the start. Thank you

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  12. 2FA login security

    Rather than using texting for 2FA, please switch to using a QR code, so we can use Authenticator apps to generate codes. Thank you.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  13. Zapier "Find a File" Exact Match

    It would be great for the "Find a File" action to be restricted to exact match. We are looking to create an automation that pushes a follow-up PDF to the same folder as the original by "Finding" the original.

    Seems to work about 70% of the time, but when it fails, files could be accessed by others due to placement in the incorrect folder.

    1 vote

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  14. Support CrowdStrike integration to GovCloud

    Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.

    9 votes

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  15. Embedded images or Box Canvas Flow Charts

    It would be nice to be able to embed images directly into a Hub. Likewise it would be nice to be able to Box Canvas charts directly into a Hub instead of just a link.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  16. Utilizing Photoshop and Illustrator Files Without Box Drive

    Currently, files that use external references (links) in Photoshop and Illustrator cannot access those references when opened directly from Box. Our company handles a large number of such files, but due to security concerns, we have not enabled Box Drive, which has hindered our effective use of Box. If external references could be utilized without Box Drive—similar to how Excel handles them—it would significantly enhance our ability to leverage Box.

    1 vote

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  17. Add tag support for OSX files in Box Drive

    File color labels (tags) in OSX do not work on Box Drive.

    Competing cloud storage platforms (like Dropbox) easily handle this.

    In a MacOS team production workflow, tags are essential for production processes. Labels allow effortless communication to other team members on the status of file production. This is an industry-standard way of working which is totally broken in Box Drive.

    Please review the many MANY past requests for this feature in these forums. It is a long-standing issue that deserves attention!

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Consider making sections of a Box Hub linkable so you can share a specific section with a user’s instead of the entire hub.

    It would helpful to make specific areas of a Hub linkable to highlight specific sections. Thank you.

    1 vote

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    0 comments  ·  Box Hubs  ·  Admin →
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  19. Create a Hub Restriction for Box Shield

    Add the ability to apply a Hub restriction (e.g., prevent content from being added to a Hub) in Shield. Users would be able to apply the Hub restriction within an access policy based on a classification label or content type. This would prevent unintentional internal and external access to content in a Hub and reduce confusion for external users that may be blocked from accessing content in a Hub due to other Shield external collaboration restrictions. This would be especially helpful for highly regulated industries like public sector agencies, government contractors, and financial services.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  20. Admin-controlled AI model governance

    Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in…

    23 votes

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    0 comments  ·  Box AI  ·  Admin →
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