Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9778 results found
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Ability to Toggle AI Autofill on Folders via API
AI Autofill can only be enabled on folders through the Box UI. Having an API endpoint to enable AI Autofill at the folder level so it can be automated during folder provisioning would save a lot of time.
In our use case, a Salesforce Flow creates a Box folder structure, applies metadata templates, and configures cascade policies. Being able to toggle AI Autofill via API would allow the entire process to run end-to-end without manual steps and avoid maintaining custom AI Extract + metadata upload automation as a workaround.
1 vote -
About the Behavior of the iOS Version of Box for Microsoft Teams
When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.
Current behavior:
When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is…1 vote -
Allow folder navigation and expansion directly within the Box Hubs UI
Currently, when a user clicks on a folder that has been added to a Hub, the folder opens in a separate browser tab to display the list of items.
From a User Experience (UX) perspective, we believe it is critical to keep the user flow consistent. Therefore, it is highly desirable for users to be able to expand folders and navigate their contents directly within the Hubs interface, rather than being redirected to a new tab.
Request: We kindly request the implementation of a feature that allows folder expansion and navigation within the Box Hubs UI. Furthermore, it would be…
4 votes -
Metadata attribute update
As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.
Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.
Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations
1 vote -
Box AI for Hubs - available to basic Enterprise users, not just Enterprise Pro
All Enterprise levels should receive Box AI for Hubs...it makes no sense to have to pay $20 more per user per month just to get AI in Hubs.
1 vote -
Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
14 votes -
Passwordless Authentication
Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.For SMS or Authenticator app authentication,
requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to…
1 vote -
Sort files by real number in filename
In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like
1.
2.
10.On Box web files are listed incorrectly like
1.
10.
2.1 vote -
Ability to restore deleted BoxSign templates from Trash
Today you can restore files, but the BoxSign fields applied does not restore with it. It would be helpful to have the ability to restore BoxSign templates that were previously deleted.
1 vote -
Allow Forms driven dynamic destination folder in Relay Folder Action
In Box Relay, the Folder Create outcome requires selecting a fixed destination folder. While Forms data can be used for folder naming, it cannot be used to dynamically set the parent folder (for example, from a submitted Folder ID field).
Allow Relay to set “Where should the folder be created?” using a variable/token from trigger data (e.g., Box Forms field), including support for folder ID and optionally folder path.
This limitation forces teams to build custom middleware/services just to translate form input into folder creation logic. Native support would remove extra engineering overhead and enable fully no-code workflows for common…
1 vote -
Request for a Report Listing Groups and Their Members
The [Group] report has been released, and it is now more convenient since we can check the list of groups.
However, it would be even more useful for inventory/cleanup purposes if we could see a list of the members belonging to each group.
We are currently recording group member lists manually, so we are looking forward to the release of a feature that allows us to export both the list of groups and their members all at once in a report.
[グループ] レポートがリリースされ、グループの一覧が確認できて便利になりました。
ですが、実際に各グループに所属しているメンバーの一覧が確認できるともっと棚卸に活用しやすいです。
レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。
現在は手作業でグループのメンバー一覧を記録しているため、レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。7 votes -
Pause upload/download on Box Drive
PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.
Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest…
1 vote -
I want to reuse the content entered in File Request as a task message
We are running tasks in a Relay workflow, triggered by uploads via File Request.
In Box’s current specifications, the “file description” entered by users in the File Request form is saved in the file’s description field in its properties after upload.
However, when the Relay workflow starts, the message sent to the task assignee is the one configured in Relay. This message is recorded under the file’s “Activity,” but we also need to check the description field in the file properties, which means switching views and creates extra work.
If there were a feature that allowed us to set the…
3 votes -
Box Sign for Autodesk Integration
Build a productized, out-of-the-box Box Sign integration for Autodesk. This will allow customers to replace current eSignature integrations with Box Sign without bespoke iPaaS, custom scripting, or one-off engineering, preserving user experience and automation while reducing costs.
Request to Build a Box Sign Autodesk connector that:
- Creates Box Sign envelopes via API from Autodesk-generated documents.
- Subscribes to Box Sign webhooks for lifecycle events and updates Autodesk objects.
- Transfers signed artifacts into Autodesk commitment attachments via Autodesk APIs.
- Ensures attachments continue to sync to Box files.
- Provide a template-mapping UI in Autodesk and comprehensive admin documentation.…22 votes -
Suggested Prompts with Custom Agent in the Box App for iOS and Android
Currently the AI feature of the Box App for iOS and Android does not include customized suggested prompts with custom agents. I would like to have suggested prompts available on custom agents in the Box App. We've created several custom agents with unique suggested prompts. Without access to these prompts in the Box App, it limits its usefulness to us, or at least requires more effort from the end-user to retrieve what they need.
1 vote -
Notify Owners and Co-Owner on colaborators expiry
It seems that today only the colaborators are infomed prior to colaborator expiry. From my poinbt of view it would be important, that both Owners and Co-Owners receive the expiry information too. I our setup Box system users own all level 0 shared folders, so Co-Owners would be required to receive the notifications as well.
1 vote -
AI in Hubs to query text/paragraph/hyperlinks
AI in Hubs to be able to query the text within a Hub builder and links. AI as is, only references the content, not information from the Hub (builder) itself
3 votes -
Taxonomy Lists in Box Forms
We create many Box Forms with the same dropdown lists. In our case one is the list of the properties we own/manage.
Having the ability to duplicate forms would be very helpful, but for us it would be even more helpful to create a Taxonomy list for forms so that it would be easy to add the dropdown to a form. It would also allow the dropdowns to be consistent, accurate and easy to change on all forms at once.
Thank you.
1 vote -
Change the Box Tools implementation to Native Messaging Hosts
Due to changes in Chromium’s security policy, communication with localhost is no longer trusted.
At present, the only secure way to enable communication between the web and a local environment is through Native Messaging Hosts.Using Native Messaging Hosts also eliminates the need for a constantly running background process, which helps reduce potential issues and improves stability.
For example, Dropbox adopted this approach several years ago.We strongly recommend that Box also migrate Box Tools to Native Messaging Hosts.
1 vote -
status
When deleting a file on the server, I would like to be able to see the status until the deletion is complete.
Also, when restoring a file from the Recycle Bin, I would like to be able to see the status until the restoration is complete. （ex. progress bar,,,）1 vote
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