Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9637 results found

  1. Metadata Report

    Can we get a report that lists all the metadata values entered into a template for a folder or file. I have users that need reports of the values entered in their metadata templates to validate files and folders have the correct metadata.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. metadata template report

    Can we get a report that lists all the metadata values entered into a template for a folder or file. I have users that need reports of the values entered in their metadata templates to validate files and folders have the correct metadata.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ability to act on search results

    Using filters, users are able to achieve granular search results for the files they need. Currently, the only action available on search results is to open 1 document at a time. Users need a way to select all search results and add to a collection, tag, move to folder, export, and other related actions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Change default view in folders being shared

    Box defaults to showing files via upload date, please allow the ability to select what the default view is, so that it can be set to file name (ie alphabetically).

    When sharing links to folders with clients, files being shown via upload date looks messy and unprofessional and asking the client to change the view on their side isn't an option or a solution.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ability to log and review user-entered prompts in Box AI

    After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
    This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.

    Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.

    48 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    researching  ·  0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Get metadata information values from the Relay DocGen menu

    Use the BoxRelay DocGen menu to implement a function that can obtain values from metadata information.
    We are considering document generation using DocGen, combining DocGen templates, metadata, and BoxRelay.
    (We plan to input data from Servicenow)
    In the current specification, the DocGen menu has been added to BoxRelay, but it cannot read metadata.
    (Metadata is available for other items)

    BoxRelayのDocGenメニューを利用し、メタデータ情報から値を取得できる機能を実装してください。
    DocGenテンプレートとメタデータとBoxRelayを組み合わせた、DocGenによる文書生成を検討しています。(Servicenowから入力を行うことを予定している)
    現在の仕様では、BoxRelayにDocGenメニューが追加されたが、メタデータを読むことができません。(他の項目ではメタデータを利用できる)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Subject: Connecting the Box AI Agent to File Hubs

    I can select all the authorized Box AI Agents on almost any File Hub on Box.
    However, since Box AI Agents are often created for specific purposes, I would like them to be preset only in specific folders and File Hubs.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  AI Studio  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ability to disable the ai

    Would like the ability to disable the ai thing. Everything I have ever asked the ai gives me the same result in it failing to read any document I give it. I have never found a use for this thing and I want to be able to disable it as it is way to intrusive.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Box EDR

    1) How is Box handling Endpoint Detection and Response (EDR / XDR) for its internal infrastructure?

    2) We see the "Endpoint Detection and Response Integrations" section in the "Enterprise Settings" of the Admin Console - is CrowdStrike the only integration available? Are they plans to expand to Microsoft Defender or Trellix?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Add the ability to search by uploader

    We'd like to see the ability to search for files by uploader name. Since searching by owner is basically useless if the file is uploaded by someone other than the folder owner, having the ability to search by the uploader would make it a lot easier to find files uploaded by a particular user if you don't have the file name on hand.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Search  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Display Notification for Blocked Uploads to Uploading User

    When creating your own Content Security policies for uploads it would be really helpful to be able to create a notification that would be displayed to an uploading user. The notification would be able to be configured by an admin user to explain the reason for why a file upload was prevented.

    Without these types of notifications we have users who may upload files and then needless work exists to find out which user uploaded a file type we do not accept to then notify the end user that the file type is not acceptable and then have the user…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Uploads  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. When specifying the folder where an event occurs in a Box Relay workflow, search by folder ID or folder name

    I want to search by folder ID when selecting a folder where events occur in the Box Relay workflow
    This is because there may be folders with the same name.
    When specifying folders in the user activity report, we can search by "folder name" or "folder ID".
    For improved usability, BoxRelay workflow should be made to match the same specifications as reports.

    ■Japanese
    BoxRelayのワークフローでイベントが発生するフォルダを選ぶときにフォルダIDで検索したいです。
    何故ならフォルダには同名のものがある可能性があるからです。
    ユーザーアクティビティレポートでフォルダを指定する際、「フォルダ名」または「フォルダID」で検索することができます。
    利便性向上のためBoxRelayのワークフローも同じ仕様にするべきです。

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Select multiple trigger events in the BoxRelay workflow

    I want to select multiple events as triggers in Box Relay workflows.
    There is a request to build a workflow triggered by events when files are stored in a specific folder.
    Events for when new files are stored in a folder include types such as "New Upload," "Move," and "Copy."
    With the current specifications, only one event can be selected per workflow. To create such workflows, we need to be able to select multiple trigger events.

    ■Japanese
    BoxRelayのワークフローでトリガーとなるイベントを複数選択したい。
    該当のフォルダに対してファイルが格納された場合、それらのイベントをトリガーにワークフローを構築したいというご要望があります。フォルダに新しいファイルが格納されるイベントは、「新規アップロード」、「移動」、「コピー」といった種類があります。現在の仕様では、1つのワークフローでイベントは1つしか選択できません。このようなワークフローを作成するために、トリガーのイベントを複数選択できる必要があります。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Behavior when an external collaboration allowed folder is moved to a non-allowed folder

    The "If you move a subfolder in a folder that is allowed to collaborate externally to a folder that is not allowed to collaborate externally, the subfolder will still be able to collaborate externally." behavior is a specification of Box.

    The above specification violates Box's waterfall permissions specification. When this happens, Box should alert and remove external collaborations.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Set Stamp Default Size & Date

    We would like to be able to use Box Sign to stamp engineering documents instead of DocuSign which we currently use.

    The engineering stamp size is regulated by the state and requires a date along with the stamp.

    It would be nice to be able to set a default size for the stamp when creating it so it always stamps the same size and includes a date automatically.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Add new formats to formatting text tags (年月日, yyyy/mm/dd)

    Please make the text tags specified in DocGen templates compatible with the date formats commonly used by Japanese customers.

    These are formats that are very commonly used in contracts and invoices.
    1. yyyy/mm/dd → 2025/06/06
    2. yyyy/m/d → 2025/6/6
    3. yyyy年mm月dd日 → 2025年06月06日
    4. yyyy年m月d日 → 2025年6月6日

    ーーーーーーーーーーーー
    DocGenテンプレートで指定するテキストタグで、日本のお客さまがよく使う日付書式に対応してほしい。

    これらは契約書や請求書でとてもよく使う書式です。
    1.yyyy/mm/dd → 2025/06/06
    2.yyyy/m/d → 2025/6/6
    3.yyyy年mm月dd日 → 2025年06月06日
    4.yyyy年m月d日 → 2025年6月6日

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Doc Gen  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Ability to Customize Styling of Box Sign Email Notifications

    Hi Box Support,

    I’d like to submit a feature request for Box Sign regarding the email notifications that are sent to recipients when requesting signatures.

    Currently, these emails appear to use a standard layout and font, with limited ability to customize the visual presentation. It would be extremely helpful to have the option to customize the email’s styling, including:

    Font size and font family

    Line spacing and paragraph formatting

    Branding options (e.g., header image, color accents)

    HTML support for enhanced formatting

    This would allow users to create a more professional, brand-consistent, and user-friendly experience for signers. Even limited template or…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Interval in metadata trigger

    Hi! Would it be possible to add the ability in Box Relay for the flow to be dependent on the interval between 2 values of numeric metadata?
    Now we only have options like "less than", "greater than", but it would be great if we could set the trigger dependance "from...to" like in the search filter

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Log in as “AutomationUser” from the new UI Content Manager

    Content: Currently, it is possible to log in as a proxy via the Content Manager of the old UI, but it is not possible to log in as a proxy on the new UI.
    If the user is a managed user, you can log in as a proxy from the "Users and Groups" screen, but since AutomationUser is not displayed on the "Users and Groups" screen, you will need to log in as a proxy from Content Manager.
    Since not being able to log in as an AutomationUser has a large impact on our business, we would like this functionality…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bulk grant and remove permissions to Box Hub.

    When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
    The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
    For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
    It would take too much time and effort to do all of this manually, one by one.

    [日本語訳]
    BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
    BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
    現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
    一例として、BoxHubsを活用しているテナントでは80~100程のBoxHubsを活用し管理を行っているため、
    これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base