Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10094 results found
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Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot
In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.
This feature is useful, but we would like the ability to customize these examples.
When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.
Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
表示できるとより便利です。9 votes -
Split-View Markdown Editor (Edit + Preview Side-by-Side)
I would like to request a split-view editing experience for Markdown files (.md) in Box Web. Currently, users must toggle between the editor and the HTML preview separately, which makes it difficult to verify formatting while writing. The requested feature would display the Markdown editor and the rendered preview side-by-side simultaneously — similar to the experience being introduced in OneDrive/SharePoint (rolling out April 2026).
Why this is important:
Markdown is increasingly used for technical documentation, internal wikis, and README files stored in Box. The current toggle-based experience creates friction, especially for users who frequently write or review Markdown content directly…2 votes -
Allow folder recursion of checkbox unticking of "Only folder owners and co-owners can sent collabator invites"
The behavior when unsetting the "Only folder owners and co-owners can sent collabator invites" is unpredictale. When unticking the checkbox at a high folder level, it may or may not propagate to enclosed folders in the so-called waterfall method like folder permissions do. Some folders will reflect the checkbox being unticked, while others will not. The only way to be sure currently is to manually traverse each subfolder and untick as needed.
1 vote -
Support for Pasting Multiple Email Addresses in Box Hubs and Box AI Features
When selecting “Enable for selected users and groups,” I noticed that the text area for entering email addresses does not support pasting multiple email addresses at once. Currently, it requires entering each address individually, either by typing or pasting one by one, which is time-consuming when enabling the feature for multiple users.
Would it be possible to enhance this functionality to allow pasting multiple email addresses at once, similar to how collaborators can be invited to folders?
1 vote -
Enable Cross‑Owner Folder Moves for Users with Sufficient Permissions (e.g., Editor)
[Request]
Even if a user is not an administrator or the folder owner, we would like them to be able to move folders across different owners when they have sufficient permissions (e.g., Editor) on the target folder.
To allow administrators to control this behavior, please provide a setting like the following.
Feature requested:
Add a toggle (policy) in the Admin console or folder settings to allow / disallow “folder moves that involve a change of ownership.”We believe this will significantly improve end‑user convenience and operational efficiency, while allowing flexible control in accordance with each organization’s security policy.
[Current status]…
1 vote -
Hubs Draft State/Autosave Feature
Implement a 'Draft' state for Hubs.
Example: A feature to have a Hubs 'auto save' option, once it's been generated. They have some users who may close out of the Hub before hitting 'save' and lose all of their work.
11 votes -
Batch Send Bulk Actions in Box Sign
After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.
Could you please add below features in batch send?
- Edit or cancel the entire batch in one go
- Send reminders to all recipients included in the batch simultaneously?
2 votes -
We want to easily check the initial upload date of a file
Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.
Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.
Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.
ファイルの初回アップロード日を簡単に確認したい：
現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。…3 votes -
Date and TimeStamp - Box Sign
Add date and timestamp on the signature field is currently and enterprise setting. The user would like for this to be user facing, instead of enterprise wide. So that individual users could choose to toggle on or off. Or specific users and groups
5 votes -
Right click on a piece of information displayed on an Apps view in order to be able to copy it directly
It would be extremely helpful to be able to right click and copy information directly from a Box Apps grid view.
This will help us to easily paste into an external system and also into the Box search app we have created to look for the actual documents being requested.
1 vote -
The maximum number of Platform apps that can be registered should be increased.
Currently, the maximum number of approved Platform apps is limited to 100.
If we create an app for each affiliated company within the tenant, 100 is not sufficient.
We would like the maximum number of Platform apps that can be registered to be significantly increased.(In Japanese)
現在、アプリの登録上限は100件までですが、テナント配下で組織ごとにアプリを作った場合、足りなくなる可能性があります。
登録できるPlatformアプリの数をもっと増やしてほしい1 vote -
workflow
Hi, I was wondering if we could revert the workflow for sharing folders with other users. There was a recent UI/UX update that changed my Box such that when I share a folder with someone, it doesn't auto-populate my cursor in the "Invite People" field, and after typing the name of the person I'd like to share it with, pressing enter or tab does not select the person. The old Box used to highlight the first person that matched what you typed. Once the person is added, I also have to click "Send" manually instead of being able to press…
1 vote -
File Request ID: Enhance File Request API Visibility, Documentation, and Reporting Capabilities
Summary:
Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.Problem Details:
Missing File Request ID Access
The File Request ID is not exposed in the UI.
The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
This blocks automation, integration workflows, and troubleshooting.
Incomplete API Documentation
The File Request API endpoints lack clear, end-to-end guidance.
Missing examples for common…1 vote -
Box AI on metadata
Ability to leverage AI on metadata of a file/folder, document properties - not just the content of the file
4 votes -
Allow a table in Box Forms
Allow a table in Box Forms to make entry easier for end users with copying and pasting
7 votes -
Issues with Filename Corruption and Large File Download Failures on Box
I am reaching out regarding two issues I am experiencing when using Box.
1. Filename corruption when downloading files on Windows
Files uploaded to Box from macOS are showing corrupted or unreadable filenames when I download them on a Windows PC. The file contents themselves are fine, but the filenames become garbled, making it difficult to identify or manage them.
This appears to be related to differences in filename encoding between macOS and Windows during the upload/download process.
2. Large files cannot be downloaded
Additionally, I am unable to download large files stored in Box.
When attempting to download files…1 vote -
Disable the option to open files in local apps, force online apps
My customers would like the option to disable opening files to edit in local applications, they want to force their users to open documents in online applications such as word online.
1 vote -
Retention Only Co Admin permission
Add a "Retention Only" co admin permission for retention policies and legal holds, so retention teams doesn't have access to legal holds teams
1 vote -
Support for shared links in MCP
Add a shared link resolution tool to the Box MCP server that accepts a Box shared link URL and returns the corresponding file or folder ID and metadata. Shared links are the primary way our users share content in Box, and without this capability, an agent cannot act on a shared link that a user provides directly. Users share links with colleagues as a natural part of their workflow; they should be able to share them with an AI agent the same way.
4 votesThis is on the roadmap and is on track to release by September 25th 2026.
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Searching for Folders and Moving files
Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.
I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into…
2 votes
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