Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10094 results found
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Change the Box Tools implementation to Native Messaging Hosts
Due to changes in Chromium’s security policy, communication with localhost is no longer trusted.
At present, the only secure way to enable communication between the web and a local environment is through Native Messaging Hosts.Using Native Messaging Hosts also eliminates the need for a constantly running background process, which helps reduce potential issues and improves stability.
For example, Dropbox adopted this approach several years ago.We strongly recommend that Box also migrate Box Tools to Native Messaging Hosts.
1 vote -
status
When deleting a file on the server, I would like to be able to see the status until the deletion is complete.
Also, when restoring a file from the Recycle Bin, I would like to be able to see the status until the restoration is complete. （ex. progress bar,,,）1 vote -
When viewed in Safari on an iPhone, the menu overlaps with the file name.
When viewed in Safari on an iPhone in portrait mode, the menu overlaps with the file name. In landscape mode, it is displayed correctly.
I’m sorry if this has already been mentioned. I can’t read English well, and this text is translated, so the wording may not be accurate.1 vote -
1 vote
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Box falsely claims a file is being edited
I need to rename a file. Box doesn't allow me to. Instead, it falsely claims the file is being edited. I have no open tabs anywhere where I am editing that file. Also, I know with certainty no one else is editing it right now.
The "idea" I have is: Box should behave and let me rename files. Gosh, some other vendors allow you to rename files while you're editing them. Unheard-of, I know. But a feature. Elsewhere.
1 vote -
Report on Auto‑Confirmation Issue During Japanese Input When Using Bulleted Lists (BoxCanvas)
I am using BoxCanvas and would like to report an issue related to text input.
After starting a bulleted or numbered list, if I type double‑byte characters and the IME enters the pre‑conversion state, the text is automatically confirmed and I cannot input it correctly（At that time, I was using Japanese input）. This behavior has already been resolved in BoxNotes.The pace of improvements to BoxCanvas, BoxNotes, and other features has been remarkable. I appreciate the Box team’s continuous efforts and look forward to future enhancements.
5 votes -
Ability for end users (non admins) to adjust metadata
As Box is evolving more into metadata driven workflows for digital asset library use cases, we need the ability for end users (non admins) to be able to adjust metadata templates specific to their use case or business unit. For example, we'd like to have a champion from Marketing be able to adjust JUST the metadata templates specific to their group, not any metadata templates related to Legal or Sales.
6 votes -
Shield alerting admins when users "download" from Box Drive
A customer is reporting difficulty using Box Shield’s Anomalous Download detection due to how downloads are currently defined when Box Drive is in use. Box Shield flags a “download” whenever a user expands or opens a folder in Box Drive. As a result, routine navigation actions are recorded as downloads, creating noise in the anomaly signals. The customer is asking whether anomalous download detection can be refined to trigger only on intentional file downloads (e.g., explicit download actions), rather than folder expansion or passive access via Box Drive.
1 vote -
Box Sign Completed Document Retention/Archive
Requesting a feature for the Box administrator to natively retain a copy of all completed Box Sign documents in an environment. The Sign event Relay function partially meets this requirement, but this Relay workflow would need to be applied to the root Box folder.
Otherwise, a Governance or Retention policy that can accomplish this would be required. A third alternative may be to add a filter for Box Sign documents, similar to spreadsheets and PDFs, within the Content search feature. This would allow an administrator viewing all user content to filter out any documents not associated with a Box Sign…
1 vote -
Box Web
Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.
Specifically, this enhancement would allow users to:
Open a file in a preview pane within the same browser window.
Seamlessly navigate between files (e.g., next / previous) without closing the preview.
Preserve folder context and file list visibility while reviewing content.
Avoid losing navigation state or opening additional windows or tabs.
Beyond general document review, this functionality would…
1 vote -
Request to add a function to select target items for output in the Shared Link Report
In the current Shared Link Report filters, it is not possible to specify the targets of the output items, such as files, folders, or Hubs.
Since all shared link information is output, there are many items, and extracting the necessary information takes a significant amount of time.To reduce operational workload when performing an inventory of Box Hub shared links, we would like the ability to limit the output items to Hubs only.
Therefore, we request the addition of a feature in the Shared Link Report filters that allows users to select the target types of items to be included…2 votes -
Prefer that it's not automatically set to "comment with time stamp" for video files
When commenting on a video file, the timestamp automatically comes on. It gets in the way. Our team don't use this feature. Can it be set to off? And when we decide to use the time stamp feature, we can toggle it on.
Sometimes we just need to comment back and forth without actually using the time stamp. Thanks!
1 vote -
Allow scheduling of Folder Insights Reports
The ability to schedule the Folder Insights reports (Collaborations | Folder Activity | Shared Links) would open up greater reporting capability and remove manual work in generating these reports.
This is especially beneficial in enterprises where multiple agencies' content is stored, with different agencies having different reporting requirements (i.e. weekly auditing of external collaborators on their content)
6 votes -
Better Reporting Experience, Especially for Clients in Highly Regulated Environments
In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.
Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files. I've…
1 vote -
Box Events API Collaboration Events don't show the same details as the user activity report
When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:
From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234When using Box Events via API we also see events for
COLLABORATION_ROLE_CHANGEandCOLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.As part of our company policy for managing collaborations, I need to be able to fetch the previous…
1 vote -
Select multiple folders as the location filter for Views in Box Apps
I would like the ability to select multiple folders as the location filter for Views in Box Apps. For example, I may have a project folder with a metadata template cascading to all subfolders, but I only want to see content from 2 out of the 3 subfolders in the View.
6 votes -
I would like you to add a feature that prohibits the creation of free accounts using company-owned domains.
Based on the following circumstances, it is desirable for system administrators to manage accounts, including license management:
① Creating free accounts using a company-owned domain requires time to integrate them with managed users.
② Since SSO is used, even if a free account is created, it cannot actually be used to access Box.以下の状況からライセンス管理を含めてシステム管理者がアカウントを管理する事が望ましい。
①会社所有ドメインでフリーアカウントを作成されると、管理対象ユーザーへの統合に時間を要する。
②SSOを採用しているので、フリーアカウントを作成しても実際にBoxを利用する事はできない。2 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Being able to combine files in a folder
Would like to be able to combine files that were loaded separately.
2 votes -
Rotate PDF files within Box Sign
There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.
6 votes
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