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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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9958 results found

  1. Ability to sort external users on the users page by column headers

    I would like the ability to sort the External Users by column, I'm not sure what order they are listed but would love to be able to sort by name or any of the other columns

    1 vote

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  2. Show collaboration folder path for External users

    When we look at external users, now we can see a folder that they are collaborators in but we cannot see the path to it nor can we navigate to that folder. Can that functionality be added so we can more easily see what folders are shared and what is in them?

    1 vote

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  3. Quota Storage reporting

    We have implemented Storage Quotas for our users and need a way to view if users are reaching their quotas. The only current way we have of doing this is doing a Users Details report and comparing the Storage Used and Storage Allocated fields. Have a dedicated Storage Quota report that shows percentage used and even projected dates for running out of space would be nice.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  4. transfer administrator role

    As the administrator of the BOX account for the Restless Legs Foundation, and due to my departure from the board, I would like to transfer my administrator role to my successor.

    I've completed the steps outlined under role transfer, but then receive an error message during verification:

    • You do not have permission to confirm this administrator transfer.
    • You cannot confirm the administrator transfer. Log out and try again after logging in as an administrator.

    I don't understand what this means. I'm logged in with my email account and password, in the admin console, and yet this message appears.

    1 vote

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  5. .360.jpg files

    Previously, .360.jpg files could be viewed in 360° mode directly from the folder preview. After recent Box Previewer updates, they now open

    1 vote

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    0 comments  ·  Preview  ·  Admin →
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  6. locked pdf files can be overwrote from web based pdf viewer

    When you fill out a pdf form in the pdf web viewer you are able to bypass the lock and save the filled out form overtop of the locked pdf. This seems like a design flaw since it allows users to overwrite pdf templates with forms data. I would like to see the lock functionality extended to include pdf’s opened with the web app.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  7. Please make it so Box AI can compare the pixel differences between images.

    We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.

    Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  8. I'd like the trash bin status to be reverted to the previous specification.

    Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
    Please refer to the attached image for the previous state.

    12 votes

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    0 comments  ·  Governance  ·  Admin →
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  9. ChatGPT connector

    Current customer using the ChatGPT plug in with Box and need to prevent the ChatGPT API from triggering a piece of content download notification to the owner of the file or folder. Would there be a way to get the text rep without it being treated as a download, or a way to exclude certain actions from the notification stream?

    1 vote

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  10. create pdf in relay

    I'd like to be able to generate a PDF of a file when approval is complete as the final workflow step, so the pdf version can be sent to the customer.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  11. Report configuration listing in the file details or view

    Clients have continually requested the ability to see how they have configured their reports after they have run. In the current state they need to take a screenshot of what they have done in the configuration pane to refer back to

    1 vote

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  12. Masking Sensitive Fields in a Box Form

    Posting a customer feature request:

    Box to mask the field while the person is filling out the Box form. (i.e. Right after the SSN field is inputted, the Form field automatically gets masked).

    Also requesting to have the fields masked in viewing a form submission within Box.

    Ideally when building out the form, we can have a checklist next to the field indicating "mask for sensitivity" or something like that.

    3 votes

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  13. Docsend Features

    Hi Team, someone at RH brought to my attention a service from Dropbox called DocSend. It has many security features that Box already offers, but a notable highlight is the ability to track how long someone views a document and provides analytics on the time spent on specific pages.
    Can Box add a similar feature? I would like our staff to stay on a unified platform and not need to open a Dropbox account.

    1 vote

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  14. Progress rate of bulk data restoration and deletion

    I want to know if there is a feature to monitor the restoration progress from the management console when restoring data in bulk from the trash. Also, I would like a feature to track the progress of bulk data deletion from a folder from the management console.

    1 vote

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  15. Send a welcome email to external users on sharing documents with them?

    Currently, external users receive only an invitation email. We would like to send a welcome email along with the invitation.

    1 vote

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  16. Identify which files and folders a user owns within a shared Teams folder, that are not shared or collaborated with others

    We encountered a situation where certain files inside a shared drive were only visible to one user, while others couldn’t access them. This caused confusion because the files appeared to be part of the shared structure but were effectively private. A feature that highlights or filters these user-owned, non-shared items would help prevent misunderstandings and improve transparency.

    1 vote

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  17. Enable selecting files stored in Box directly in File Requests

    Currently, file request links only allow you to upload files from local folders.
    This is convenient if you use Box Drive, but users who rely solely on the browser have to download files from Box and then re-upload them via the file request link.

    I would like the file selection for file requests to allow choosing not only folders on the PC, but also files already stored in Box directly from the browser interface.

    〈ファイルリクエストでBox内ファイルを直接選択可能にしたい〉
    現在、ファイルリクエストリンクでは、ローカルフォルダ内のファイルしかアップロードできません。
    Box Drive を利用している場合は便利ですが、ブラウザのみを利用するユーザーは、いったん Box からファイルをダウンロードしてから、ファイルリクエストリンクへ再度アップロードする必要があります。

    ファイルリクエストでアップロードするファイルの選択時に、PC上のフォルダだけでなく、ブラウザ画面から Box 内に保存されているファイルも直接選べるようにしてほしいです。

    13 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Reactivate the spell checker in Box Notes

    Reactivate the spell checker in Box Notes

    1 vote

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    0 comments  ·  Box Notes  ·  Admin →
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  19. Integrated Chat Functionality (Native to Box)

    Our audience is mostly external partners, all who use disparate communication platforms like Slack, Teams, Google Chat, Zoom, etc. Integrating a single third-party chat option into our Box Hubs environment risks alienating some of our external partners who are unable to use that specific platform due to their organization’s IT guidelines. It would be beneficial to have a native, lightweight and persistent chat area within our Box Hubs environment (maybe as a side panel similar to Box AI) that would allow users to communicate immediately about content and projects and ask questions without having to leave the Box environment.

    3 votes

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    1 comment  ·  Box Hubs  ·  Admin →
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  20. Request for Improvement of the “People with the Link” Feature in Box

    Request for Improvement of the “People with the Link” Feature in Box

    We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

    At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use…

    21 votes

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    1 comment  ·  Security  ·  Admin →
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