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10093 results found

  1. MFA setup as part of initial new account setup if new account is triggered by invite that requires MFA to access.

    We're having an repeating issue with external users where they sign up for Box then, to access our content, they setup MFA. After MFA is setup, they are returned to the dashboard, but the link they clicked to start the MFA setup was to our shared folder. They then upload documents to their own personal space thinking that it is the shared folder.

    MFA setup that is triggered by clicking into a shared folder that requires MFA should redirect BACK to the shared folder once complete. If new user setup is triggered by following an email that requires MFA, setting…

    1 vote

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  2. Silent and Instant Copying of Shared Links in Box Drive

    When using Box Drive via desktop sync (Mac=Finder, Windows=Explorer), selecting "Copy shared link" used to silently and instantaneously create a shared link and copy it to the user's clipboard. Since this was updated, a pop-up dialog opens in a new window and takes a few seconds to enable shared links and copy it to the clipboard. If the user navigates away from this window too quickly, the process does not complete, requiring them to start the process over. Then, upon completion, the user has to close the pop-up window.

    This has also created hurdles when using Claude to compile a…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  3. leave a note area to take note for each version of the upload

    we will update one file with different versions, found there's nowhere to leave a note for each version, what part is changed. think that is necessary to identify the change quickly between each versions based on own notes
    I can leave some notes below the version, so myself or other users can notice what is changed based on communication.

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
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  4. Probelm: my academic papers are being flagged as HIPPA violations

    Not really sure where to put this... I am a paleontology researcher so I put a lot of academic research articles on Box to keep them handy. Today, Box has started flagging these articles as containing confidential patient health information. These are research articles that have nothing to do with human subjects. I would like to report this as an inappropriate automatic tagging by Box's tools and have it removed so that I can access and download my files as normal.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Remove Pop up when sharing link

    Remove the Pop up that occurs when sharing link , this feature slows down my workload , please revert to how it was before.

    1 vote

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    0 comments  ·  New UI  ·  Admin →
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  6. Search behavior for mixed-case item names

    Description:

    Today, mixed-case names appear to be split at uppercase→lowercase boundaries when indexed. That helps for classic camelCase, but it breaks acronyms when the casing is slightly different.

    Examples of how names seem to be tokenized

    XMLParser -> XML + Parser
    XMLparser -> XM + Lparser

    Problem:

    For both forms, searching "XML" should return the item.
    It works for XMLParser, but not for XMLparser, because the acronym is not kept as a single token in the second case.

    We see other patterns, such as:

    TOPaaa → searchable with TO or TOPa, but not TOP
    WORKaaa → searchable with WOR or…

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  7. Distinguish “Content Access” and “Download” events

    In the User Activity Report (and related activity logs), “Content Access” and “Download” events currently do not clearly distinguish between:
    1) Actions explicitly initiated by an end user, and
    2) Records generated by Box internal processing (e.g., system/background processing, thumbnail generation, programmatic/chunked access, or other non-user-facing operations).
    As a result, admins cannot reliably interpret audit logs for security monitoring, compliance, and incident investigation. False positives or ambiguous records make it difficult to determine what a user actually did.
    Request:
    Please enhance the User Activity Report / activity log records for “Content Access” and “Download” so that user-initiated actions and Box-internal…

    2 votes

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  8. video watermarking

    Please add additional text size options on the customize watermark menu - the "small" sized text looks fine on an image but appears quite large and obtrusive on a video clip

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. Provide a Grid/Tile View Option for My Collections

    The redesigned My Collections page displays Collections horizontally across the top of the page rather than displaying each Collection as a tile/card as in the previous interface.

    For organizations and users with a large number of Collections, this makes navigation less efficient because only a limited number of Collections are visible and the remaining Collections are placed behind the “more” dropdown.

    In the previous tile/grid layout, users could see and select all of their Collections from a single page. This was particularly useful when Collections are being used to organize frequently accessed business content.

    Please provide a user-selectable Grid/Tile view…

    1 vote

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    0 comments  ·  Collections  ·  Admin →
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  10. Ability to export daily bandwidth usage.

    When a traffic congestion issue occurs, we would like to use the bandwidth reports per user and folder (listed below) for our investigation.
    However, since these reports are primarily available on a monthly basis and do not support daily usage exports, it is difficult to utilize them effectively for troubleshooting.
    ・Bandwidth Usage by User Report
    ・Bandwidth Usage by Files and Folders Report

    If we could generate daily reports on bandwidth usage, it would help us investigate the causes of traffic congestion, so we would appreciate it if you could implement this feature.

    トラフィックを逼迫させる事象が発生した際に、下記ユーザー・フォルダ毎の帯域幅レポートを調査で利用できるようにしたいですが、
    主に月単位での出力となり日次での使用量出力には対応していないため、調査で利用することが難しいです。
    ・ユーザーによる帯域幅の使用状況
    ・ファイルとフォルダによる帯域幅の使用状況

    日次で帯域幅の使用量を出力することができれば、トラフィック逼迫時の原因調査にも役立ちますので、本機能の実装をお願いいたします。

    1 vote

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  11. Matrix block in Box Apps

    The matrix block would allow two metadata fields to be selected and count the number of items that meet the intersecting block's criteria i.e. metadata value A and metadata value B

    1 vote

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    0 comments  ·  Box Apps  ·  Admin →
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  12. Add folder picker element to Box Forms

    We like the potential use of box forms + doc gen to create documents that share information, but a challenge for us is placing the generated documents in the right end folder. Currently, when filling out a Box Form, there is no way to target any folders in your box environment.

    If you want to use doc gen, you need to specify the final destination folder when you create the relay. Given our folder structure, this is not possible, and it limits cases where we could use this.

    Proposal: Introduce a permission-scoped UI Folder Picker element to Box Forms so…

    2 votes

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  13. Enable assignement of taxonomy metadata fields using variables in Add Metadata Outcome

    Currently, a taxonomy field in the metadata template used by a form can be completed (that is, the person completing the form can select a value from the taxonomy), but in an Automate workflow the value that is selected cannot be applied to a file using the Add Metadata outcome, because that field type does not allow value assignment via a variable.

    The only way to make this work is to use a Dropdown field in the metadata template. Those do allow the use of variables to assign values in the Add Metadata step. BUT, that creates a maintenance nightmare…

    1 vote

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    0 comments  ·  Metadata  ·  Admin →
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  14. Generated alerts from the Box.com system for data classification policies that have found sensitive data

    When a data classification is set to detect social security or credit card numbers and detects that, generate an alert email to be sent to the Admins. This was an option under the old Governance solution. That ability was lost under the new Shield Classification method. Why are third party tools required, such as a SIEM, to get notifications of sensitive data?

    1 vote

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  15. Generated alerts from the Box.com system for data classification policies that have found sensitive data

    When a data classification is set to detect social security or credit card numbers and detects that, generate an alert email to be sent to the Admins. This was an option under the old Governance solution. That ability was lost under the new Shield Classification method. Why are third party tools required, such as a SIEM, to get notifications of sensitive data?

    1 vote

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    0 comments  ·  Governance  ·  Admin →
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  16. Generated alerts from the Box.com system for data classification policies that have found sensitive data

    When a data classification is set to detect social security or credit card numbers and detects that, generate an alert email to be sent to the Admins. This was an option under the old Governance solution. That ability was lost under the new Shield Classification method. Why are third party tools required, such as a SIEM, to get notifications of sensitive data?

    1 vote

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    0 comments  ·  Governance  ·  Admin →
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  17. A feature to export Box Relay execution history for specific time periods

    We would like a feature that allows us to export the execution history of Box Relay for a specific time period.

    When a system failure or issue occurs, we need to quickly check and identify the impact across all workflows at once, which is currently very difficult when managing a large number of Box Relays and workflows. Having an export feature for specific timeframes would allow us to efficiently investigate and respond during such incidents.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  18. I want to check the remaining tokens until the daily usage limit for the Box Agent.

    Currently, a daily usage limit for the Box Agent is set for each user, but users are unable to check the limit or their current consumption status. As a result, restrictions are suddenly applied, impairing user convenience.
    We request the addition of a feature on the user interface that allows users to self-manage their AI usage by checking token consumption status and the remaining available amount until the limit.

    (日本語)
    現在、ユーザーごとに1日あたりのBox Agentの利用上限が設定されていますが、ユーザー側からは上限値や現在の消費状況が確認できない状態です。そのため、制限が突然かかってしまい、ユーザーの利便性が損なわれています。
    ユーザー自身でAI利用の自己管理ができるように、トークンの消費状況や上限までの残り利用可能量など、ユーザーインターフェース上で確認できる機能の追加を要望します。

    32 votes

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    0 comments  ·  Box AI  ·  Admin →
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  19. Tengo una cuenta particular de Box creada originalmente mediante Google. Necesito poder iniciar sesión utilizando una contraseña de Box, sin

    Tengo una cuenta particular de Box creada originalmente mediante Google. Necesito poder iniciar sesión utilizando una contraseña de Box, sin depender de Google. En Configuración de cuenta → Autenticación aparece “No se ha creado ninguna contraseña”. Al seleccionar “Crear contraseña” aparece “Se ha producido un problema al cambiar la contraseña”. Ya hice el restablecimiento de contraseña mediante el enlace de Box, pero la cuenta sigue sin reconocer una contraseña y al iniciar sesión continúa redirigiéndome a Google. Necesito que habiliten/corrijan la contraseña de Box para esta cuenta.

    1 vote

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  20. Shared Link Permissions Should Override Collaborator Permissions - or make it a setting option

    Currently, collaborator role overrides shared link permissions for logged in users. At my organization, we have several use cases for preferring the inverse.

    For example, we have a folder where documents are stored that are available to be shared externally. Everyone who has a business need to share these documents externally is a collaborator in the role of Viewer. They are in the role of Viewer to block them from moving these files out of the folder. They should only be ale to copy. We have a shared link to the folder on our intranet that is set to "People…

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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