9990 results found

1. Update Box AI Studio configuration

   Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users

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   0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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2. Request for improvement of the event where the cell date is different when previewing an Excel file

   In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
   For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
   This event is described below.

   Introducing Box Preview – Box Support
   https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

   “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

   Editor and viewer permissions are displayed as they were entered, but previewer permissions are not the date entered.
   It seems to be caused by a bug in the library that Box Content Preview depends on, but there is no way to check the correct date because the previewer permission does not allow downloading the file.
   Therefore, we strongly request improvements.

   【In Japanese】
   ＜タイトル＞
   Excelファイルをプレビューした際にセルの日付が異なる事象の改善要望
   ＜本文＞
   Excelにおいて、表示形式がユーザー定義となっているセルに日付を入力すると、プレビューアー権限で表示した際に異なった日付が表示されます。
   例えば、『2026/1/1』と入力したセルはプレビューアー権限で確認すると『2026/10/12』と表示されます。
   この事象は下記に記載があります。

   Boxプレビューの概要 – Box Support
   https://support.box.com/hc/ja/articles/360044195013-Box%E3%83%97%E3%83%AC%E3%83%93%E3%83%A5%E3%83%BC%E3%81%AE%E6%A6%82%E8%A6%81

   カスタム形式「yyyy/m/d (aaa)」を使用した日付の値は、誤った日付を示す場合があります。 これは、Box Content Previewが依存しているライブラリのバグが原因です。 回避策として、「yyyy/m/d (ddd)」、「yyyy/m/d」のような別の形式を使用します。

   編集者権限やビューアー権限は入力時と同じものが表示されますが、プレビューアー権限では入力されている日付ではありません。
   Box Content Previewが依存しているライブラリのバグが原因のようですが、プレビューアー権限はファイルのダウンロードができないため正しい日付を確認する方法がありません。
   そのため、改善を強く要望いたします。

   In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
   For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
   This event is described below.

   Introducing Box Preview – Box Support
   https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

   “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

   … more

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3. ability to format number field in metadata display to show fixed number of decimal places and commas

   Number fields uploaded as float with 2 decimal places do not display decimals if the digit is 0. Is there a way to format numbers to display as currency format #,###.##? Please add this feature especially useful for using in Box Apps.

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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4. WithSecure

   We would like to request that WithSecure Elements EPP for Computers be added to the Device Trust supported antivirus/endpoint protection product list.

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5. Showcase thumbnail teams when a file is uploaded via Teams drag & drop

   Thumbnail previews in Microsoft Teams integration with Box are currently limited to items shared from Box (either through a shared link or the "Share from Box" content picker button), but not on the Upload from desktop functionality within Teams.
   When a file is uploaded via Teams (and a lot of our users use Drag & Drop) the thumbnail preview should be possible

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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6. Separate Auto Accept Collaboration Setting: Internal vs External invites

   Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.

   This is filed on behalf of CK Lim, from Box CSM, C.A. Smith

   •  

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Want to Restore Data Within a Specified Period

   Content: The current Box feature does not have the capability to restore data within a specified period.
   　　　　While you can check the deletion date within the trash, it takes time to verify if a large amount of content has been deleted, making immediate response difficult.
   　　　　※In the case of "Restore All," all content will be restored, which may cause locking by LFO and impact operations.
   　　　　For example, we hope for the implementation of a feature that restores content deleted within a specified period in the trash.

   (日本語)
   件名：指定した期間内のデータ復元を行いたい
   内容：現在のBox機能では指定した期間内のデータを復元できるような機能はありません。
   　　　ごみ箱内で削除された日付を確認できますが、大量のコンテンツを削除した場合に、確認に時間がかかり、即時対応が難しいです。
   　　　※「すべての復元」では全てのコンテンツが復元されるため、LFOによるロックがかかる可能性があり、業務に影響があります。
   　　　例えば、ごみ箱内で指定した期間内に削除されたコンテンツを復元するような機能実装を希望します。

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8. Enhanced Folder Naming for Signature Links

   Current Issue
   When documents are issued via Box Sign signature links, the folders created during storage are named with dates only. We would like the ability to include document-identifying codes or keywords in folder names.

   Current behavior:

   File names are preserved, but folders are subsequently named with dates only
   When signature links are sent to multiple recipients, it becomes difficult to quickly identify which document belongs to which person
   Lack of clear organization makes document management challenging
   Proposed Enhancement
   Folder naming should include:

   Signature recipient's name
   Document-identifying keywords or codes
   Customizable naming conventions
   Business Impact
   This enhancement would significantly improve document organization and retrieval efficiency, especially when managing multiple signature requests simultaneously. It would reduce time spent searching for specific signed documents and improve overall workflow management.

   Use Case
   When sending signature requests to multiple people for the same or different documents, administrators need to quickly identify and locate specific signed documents without having to open each folder to determine its contents.

   Current Issue
   When documents are issued via Box Sign signature links, the folders created during storage are named with dates only. We would like the ability to include document-identifying codes or keywords in folder names.

   Current behavior:

   File names are preserved, but folders are subsequently named with dates only
   When signature links are sent to multiple recipients, it becomes difficult to quickly identify which document belongs to which person
   Lack of clear organization makes document management challenging
   Proposed Enhancement
   Folder naming should include:

   Signature recipient's name
   Document-identifying keywords or codes
   Customizable naming conventions
   Business Impact
   This enhancement would significantly improve… more

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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9. Support IAL2/AAL2 Identity Providers as a Box Login

   Box should partner with identity providers like ID.me and Login.gov, allowing for enterprises to ensure a smooth and secure login process for managed users and external collaborators alike . Users should be able to use these credentials to access Box.

   This is especially important to reduce the risk of unverified external collaborators accessing sensitive enterprise content. Ideally, admins can enforce these IdP logins for external collaborators (similarly to how the current 2FA setting for external collaborators works). These two identity providers can require IAL2/AAL2 identity verification and authentication in accordance with NIST 800-63-3 standards.

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10. Users should know what they are exposing outside

    Is it possible to have a simple page accessible by a user, to get :
    - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
    - and old outside collaborations (with Box accounts needed)
    ?

    A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
    It is a breach of security, exposing data outside of our company without knowing it (unless we dig in Box reports which takes a long time for admins, and does not inform and responsibilize users).

    Is it possible to have a simple page accessible by a user, to get :
    - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
    - and old outside collaborations (with Box accounts needed)
    ?

    A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
    It is a breach of security, exposing data outside of our company without knowing it (unless we dig… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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11. In Doc Gen

    In Doc Gen I would like to be able to conditionally display an item in a list of items based on evaluation of an item property value or values using the standard evaluation rules. For example,

    {{tablerow contact in case.contacts}}
    {{if contact.includeContact == "Yes"}}
    Dear {{contact.firstName}} {{contact.lastName}}
    {{endIf}}
    {{endtablerow}}

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    0 comments  ·  Box Doc Gen  ·  Delete…  ·  Admin →
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    researching  ·  Adminbkumar (Admin, Box) responded

12. Flexible IP Restrictions: Require Strong IdP Auth Rather Than Immediate Block

    ■Request
    We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

    ■Specific example (use case):
    When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
    When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly deny access.

    ■Background
    Currently, Box’s IP address restriction immediately blocks access from non-allowed IPs at the front end, which prevents us from directing users to stronger authentication at the IdP (e.g., client certificates).

    There are cases where access from non-allowed IPs is needed when using Box, but requests related to IP address restrictions take several days to process, so it is not practical to submit allow/remove requests for the target IP each time. Therefore, we would like to allow the use of Box from non-allowed IPs if additional conditions (strong authentication) are satisfied.

    ■要望
    IPアドレス制限を有効化している環境で、アクセス元IPに応じてIdP（例：HENNGE）の認証方式を切り替えられるよう、Boxの条件付きアクセス機能を強化してほしい。

    ■具体例（ユースケース）：
    ・許可IPからのアクセス時：
    　通常のSSO（例：ID/パスワード）でログイン。
    ・許可外IPからのアクセス時：
    　IdPでクライアント証明書などの強固な認証を必須化することでログイン。
    　例：
    　Boxは対応する強度（AuthnContext）を要求・検証し、要求を満たした場合のみログインを許可。
    　要求が満たせない場合は明示的に拒否。

    ■背景
    現状、BoxのIPアドレス制限は、許可外IPからのアクセスをフロントで即時ブロックするため、IdPでの強固な認証（例：クライアント証明書）に誘導することができません。

    Boxの利用において、許可外IPからのアクセスが必要となるケースが存在するが、IPアドレス制限に関する申請には数日かかるため、都度、対象のIPアドレスを許可申請/削除申請することが現実的ではないと感じている。
    そこで、許可外IPからのアクセスであっても、追加の条件(強固な認証)を満たす場合にはBoxの利用を可能としたい。

    ■Request
    We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

    ■Specific example (use case):
    When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
    When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly… more

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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13. Ability to embed HTML into a Hub

    Ability to embed HTML elements into a Hub

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. "Favorites" option for applying signers to a document

    If 90% of the sign documents you generate need to be signed by a unique person, but then by two internal people, it would be nice if you could select from a "favorites" list.
    So, each sign document has a unique underlying document, but the signers are, for the most part, always the same. Rather than entering "tom smith, mary jones, john white" for each document, you could just select "AR Group" from a favorites list.

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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15. Improvement of the repeat timing for Box Relay schedule events

    When trying to set the repeat timing for a Box Relay schedule event to monthly, currently you can only choose the 1st day or the last day every few months.
    The timing of the event's start is not necessarily at the beginning or end of the month, so it is inconvenient to use.
    I would like you to add a setting that repeats monthly based on the start date, like the report scheduling feature.

    -in Japanese-
    Box Relayのスケジュールイベントを毎月に設定しようとしたとき、現在は何か月ごとの第１日目もしくは最終日しか選択できません。イベントの開始タイミングは必ずしも月初や月末ではないため使いにくいです。レポートのスケジュール設定のように、開始日を基準に毎月繰り返すような設定を追加してほしい。

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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16. Add Fixed and Descriptive CSS Tags for Easier Pendo Integration

    We use Pendo to automate and manage user guidance within Box. Pendo provides automation features that allow us to automatically trigger specific AI agents, even when many agents exist.

    However, with the current Box coding rules, it is often difficult to use Pendo’s feature tagging effectively, because it is hard to uniquely identify elements for tracking or automation.

    I would like to request that Box implements a development rule to add fixed and descriptive CSS tags (classes or IDs) to relevant elements related to AI agents. This would make it easier for Pendo users to specify and control these elements, significantly improving integration and automation workflows.

    We use Pendo to automate and manage user guidance within Box. Pendo provides automation features that allow us to automatically trigger specific AI agents, even when many agents exist.

    However, with the current Box coding rules, it is often difficult to use Pendo’s feature tagging effectively, because it is hard to uniquely identify elements for tracking or automation.

    I would like to request that Box implements a development rule to add fixed and descriptive CSS tags (classes or IDs) to relevant elements related to AI agents. This would make it easier for Pendo users to specify and control these elements,… more

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    0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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17. AI units insights

    Add enhanced reporting capabilities to the admin console that provide more granular and visual data on AI Units consumption patterns - instead of just a number on the insights. Having the just the tile with the overall number on the insights makes it difficult to track and manage my AI units efficiently.

    I would like to have:

    Graphical representation of AI Units consumed
    Daily breakdown of consumption data
    Ability to identify workflows causing usage spikes or dips
    On-demand access to usage insights

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. Box Shield: Suspicious Location Alerts - Add details about content within 'User Activities'

    As part of triage for Box Shield Suspicious Location alerts, it would be beneficial to have details added about the content which shows up in 'User Activities'.

    For example:
    - The User ID/Email of the user who owns the folder/file interacted with
    - The File/Folder ID interacted with
    - Links to the Files, or their listings within Admin Console Content Manager, when hovering over their names.

    Also, being able to export this information would be beneficial.

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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19. DOWNLOAD DELETED FILE

    Would like the option to download a deleted file instead on Restoring it. I would like to be able to download to my downloads folder instead of just restoring the file to its original location.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Create Doc Gen templates from PDF

    I have had multiple customers and partners ask for the capability to build Doc Gen templates from PDF documents (existing and non-existing). This is a capability that would help advance the adoption of our new offering.

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    0 comments  ·  Box Doc Gen  ·  Delete…  ·  Admin →
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    on roadmap  ·  Adminadarshsubramanian (Senior Product Manager, Box) responded

    Ability to generate new documents using pre-tagged/interactive PDF templates is on the roadmap.