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9990 results found

  1. Multilingual support for BoxStatus

    Hello Box Team,

    I would like to suggest an improvement for the Box Status page.

    As Box is a global service, it would be ideal if the Status page itself could support multiple languages and provide a more localized experience for customers around the world.

    However, even if full localization is not currently planned, I would greatly appreciate an improvement to the way timestamps are displayed.

    At present, incident updates and maintenance notifications are shown only in PDT/PST. For customers outside North America, this requires manual time conversion every time we review a status update. For example, users in Japan…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Allow admins to set AI Home as a homepage for all users

    Allow administrators to configure AI Home as the default landing page for all users at enterprise level.

    By making AI Home available immediately after users sign in, organizations can improve usability, increase AI feature adoption, and reduce the need for users to navigate to AI Home manually.

    管理者が、ユーザーのサインイン後のデフォルトのランディングページとしてAI Homeをエンタープライズレベルで設定できるようにしてほしいです。

    これにより、ユーザーはサインイン後すぐにAI Homeを利用できるため、ユーザーエクスペリエンスが向上します。また、ユーザーがAI Homeへ移動する手間がなくなり、AI機能をより簡単に見つけて活用できるようになるため、AI機能の利用促進にもつながります。

    3 votes

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    0 comments  ·  Box AI  ·  Admin →
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  3. If there is only one app which can open a file, let the “open” button call that app.

    Having to click the “open” button to hit the “open” button is infuriating. Perhaps, consider just opening the file when I click on it from the list and skipping this entire step all together? Skipping this page would be especially helpful when the preview does not reflect the current state of the document.

    3 votes

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    0 comments  ·  Desktop  ·  Admin →
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  4. We want users to easily obtain a list of file IDs

    We need a way for users to bulk obtain the ID information of files located in folders for which they have permissions.

    Currently, when users want to check a list of file IDs, they have to contact the Box administrator, who then exports a “Folders and Files Report” and shares it with them. Since there are many such requests, handling them is burdensome.

    Could you add the “Folders and Files Report” to the reports that can be obtained from the Folder Insights screen?

    --
    ユーザーが、アクセス権限を持つフォルダ内にあるファイルのID情報を一括で取得できる方法が必要です。

    現在、ユーザーがファイルIDの一覧を確認したい場合、Box管理者に連絡し、管理者が「フォルダとファイルレポート」をエクスポートして共有してもらう必要があります。このような依頼が多数あるため、その対応に手間がかかっています。

    フォルダとファイルレポートを、フォルダインサイト画面から取得できるレポートの種類として追加していただけませんか。

    3 votes

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  5. Streamline process of adding collaborators to content

    Our users often create their own personal folders and then attempt to share them with their colleagues via shared links. If their colleague has not been added to the file/folder as a collaborator, they will hit a page that says "This shared file or folder has been removed or is unavailable to you." They will then email/message the content owner to request access and/or ask if they have the wrong link. This creates a lot of ad-hoc messages and emails.

    It would be great if there was some kind of real-time notification process wherein the content owner was prompted to…

    3 votes

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  6. Schedule Retention Policy Disposition Report

    There are several common reporting capabilities which appear to be missing from Retention / Disposition reports:

    1. Ability to name & save a report configuration for future re-use

    2. Ability to schedule a report to be run regularly - Seems like a no-brainer for topics like disposition, which inherently continuously needs review as content falls out of retention

    3. Ability to collaborate individuals on a report so that business stakeholders can review regularly scheduled reports without needing an admin

    3 votes

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  7. Invite Box Groups from Another Tenant

    Currently, when inviting users who belong to a different tenant to our tenant, each user must be invited individually. This process is time-consuming and inefficient.
    We would like the ability to invite users from another tenant by group, rather than having to invite them one by one.

    (InJapanese)
    別テナントからBoxグループを招待したい

    現状別テナントに所属しているユーザを弊社テナントへ招待する場合、1ユーザずつ招待する必要があり、対応に時間がかかり非効率です。
    ユーザーを1人ずつ招待するのではなく、別テナントのユーザをグループ単位で招待できる機能を希望します。

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Workflow Management Report

    The new Automate features are much more powerful than the previous Relay, and I’m excited to start using them going forward. After enabling Automate, I expect many users will create workflows, so the number of workflows in a tenant will increase significantly.

    Currently, I can visually check the workflows created in a tenant from the admin console, but as the number of workflows grows, it becomes difficult to review them all and properly manage them.

    It would be very helpful to have a way to export or list all workflows that exist in a tenant.

    Example fields:
    Workflow name
    Creator…

    3 votes

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  9. Don't cancel Box Sync!

    I have used Box Sync for many years, and it does exactly what I need it to do, which includes syncing all the files that I keep there and allowing them to download to my computers. Other key features are:

    • on my MAC, I can search the files on the entire Mac INCLUDING the Box Sync files

    • I want to have ALL the Box Sync files downloaded on both my computers.

    Apparently neither of these is possible with Box Drive, which will make it useless for me (and certainly not better, as all the emails claim).

    KEEP BOX SYNC!

    3 votes

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    0 comments  ·  Box Sync  ·  Admin →
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  10. Provide a Command/API to Log Out from Box Drive

    Background:
    There is currently no command or API available to log out from Box Drive programmatically.

    Request:
    We would like to request the addition of a command or API that allows users to log out from Box Drive remotely. This would be particularly valuable for enterprise IT administrators who need to immediately terminate Box Drive sessions and clear local cache in the event of a device theft.

    Use Case:
    - Remote logout of Box Drive when a PC is stolen, to prevent unauthorized access to corporate data stored in Box
    - Clearing the local Box Drive cache remotely to ensure…

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  11. Loop through folders in a folder, and other lists of IDs/strings in a Box Automate workflow

    hi team. any thoughts on when we'll be able to loop through folders?

    (the ability to loop over files in a folder is good, and would be even better if we could have that within a loop that loops over folders)

    some use cases:

    • customers wanting to process files (i.e. move, rename, MDE) in folder trees, involving multiple levels of folders in the tree, and some but not all folders should be included excluded

    • customers wanting to bulk process folders - e.g. loop through folders in folders in folders, and then move/delete empty folders

    • loop through folders and validate certain…

    3 votes

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  12. More visibility of 'find and replace' feature

    Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
    The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.

    Reference:
    https://support.box.com/hc/en-us/articles/50982800174355-New-Box-Note-features-more-updates-to-tables-navigation-and-more

    3 votes

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    0 comments  ·  Box Notes  ·  Admin →
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  13. Request to Change Message Sending Shortcut in Box AI

    I would like Box AI to use the Enter key for line breaks and Ctrl+Enter for sending messages.

    Currently, in Box AI, pressing Enter immediately sends the message, which sometimes causes messages to be sent unintentionally while still being written.

    Please make it possible to configure sending with Ctrl+Enter, either as an optional setting or as the default behavior

    【日本語】
    Box AIで、Enterキーで改行し、Ctrl+Enterで送信できるようにしてほしい。

    現在のBox AIでは、Enterキーを押すとメッセージが送信されてしまうため、文章の途中で意図せず送信してしまうことがある。

    Ctrl+Enterで送信するように、オプション設定またはデフォルト設定として選択できるようにしてほしい。

    3 votes

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    0 comments  ·  Box AI  ·  Admin →
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  14. Sync Box to an external hard drive

    This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all…

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Delete developer app authorization in the Admin Console

    It would be helpful to add the ability to delete (server) App Authorization without being required to contact support. Currently when in the Admin Console > Integrations > Platform Apps Manager > View > Delete App, it will pull up a message requiring Box Support to be contacted to remove the App Authorization. It would be nice to be able to do this without all the extra steps.

    3 votes

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  16. 3 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  17. Make folder retention policies non-removable (or always visible) to Editors

    Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.

    This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.

    Feature request
    Please provide one or more of…

    3 votes

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    0 comments  ·  Metadata  ·  Admin →
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  18. Make Folder Auto-Delete Retry Past-Due Items

    Please improve Folder Automatic Actions so that folders with a deletion date in the past are also included in later auto-delete runs.
    Currently, if deletion fails on the scheduled date for any reason, the folder remains undeleted afterward.
    Requested change:
    configured deletion date = processing date
    → configured deletion date <= processing date
    This would make auto-delete more reliable even when processing is missed due to maintenance or a temporary issue.

    【In Japanese】
    <タイトル>
    フォルダの自動削除で期限超過分も再処理されるよう改善してほしい

    <本文>
    フォルダの自動削除機能について、削除予定日を過ぎたフォルダも後続の自動削除処理の対象になるよう改善を希望します。
    現状は、指定日の削除処理が何らかの理由で失敗した場合、その後も削除されず残ります。
    要望する変更内容:
    設定された削除日 = 処理日
    → 設定された削除日 <= 処理日
    これにより、メンテナンスや一時的な問題で当日の処理が実行できなかった場合でも、後続処理で削除できるようになり、自動削除の信頼性が向上します。

    3 votes

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  19. Make login box for SSO configurable

    When a Box environment switches to SSO Test Mode, the login dialog box changes so that it has two buttons: "Continue" and "Not part of <org name>." This is confusing to users - they may not know IT is testing SSO, and not know what to do to access Box at that time.

    If those two buttons' labels were configurable, admins could replace that text with something clearer to their users, such as "Click her to log in with Microsoft credentials" and "Click here to log in with Box username and password."

    3 votes

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  20. Display full file name on mouseover

    We have very long file names where file prefix can be 40 characters the same. In Box Web GRID view it's impossible to differentiate between the files without opening them. In list list view it's almost as bad. The file naming is set by customer policy and we cannot affect that.

    Add a mouse over popup for files to show the whole file name for Box Web.

    3 votes

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    0 comments  ·  Web App  ·  Admin →
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