Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9990 results found
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We want to easily check the initial upload date of a file
Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.
Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.
Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.
ファイルの初回アップロード日を簡単に確認したい：
現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。…3 votes -
Add a normal Search Bar to Hubs
The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.3 votes -
Box Drive
When using Box Drive,the maximum file size that can be copied is limited to 50GB.I would like this restriction to be removed.
3 votes -
Request to Enable Start Time Configuration for Shared Link Validity
I would like the ability to configure the start date and time for a shared link’s validity period.
For example, a shared link would become active and accessible 60 minutes after it is created.
This feature would help prevent issues caused by misconfigured shared link permissions or sending a shared link to the wrong recipient.3 votes -
Box for Outlook - Allow Configurable Setting that will autocovert an attachment to a link when over a certain size
Sharefile's Outlook add-in allowed for you to define a size threshold for attachments. When that threshold was reached, it would automatically upload the attachments to Sharefile and then insert the link to the file(s)
This feature made it simple to share larger documents, or multiple documents that would cause bounce-back emails for trying to send an email with too large of size. This was also much quicker than taking the time to create a new folder, upload the documents, then attach the links for those documents to the email.
I understand that this would require some other types of decisions…
3 votes -
Please review the reordering of menu items and consider using a pop-up display.
Because “Hide this folder,” “Share,” and “Update folder” are arranged vertically, users are more likely to click the wrong option during operation.
In particular, a user trying to select “Share” may accidentally click “Hide,” causing the folder to disappear from the list and making it difficult to tell whether the folder was deleted by mistake or merely hidden.
In addition, because no confirmation pop-up (reconfirmation message) is shown when “Hide” is clicked, there is insufficient protection to prevent accidental actions.3 votes -
Add Ability to Filter by "Status" In User Details Report
Refine User Details Report by adding user "status" as a filter
3 votes -
Pause upload/download on Box Drive
PLEASE. PLEASE. PLEASE. I cannot describe how much this is important to me. I work on several projects that use many files simultaneously. Some of these files are large. Being unable to pause an upload/sync makes my workflow so incredibly slower.
Current life: I make some edit to a large file, my entire workflow is interrupted as said large file needs to be entirely uploaded before I can retrieve literally anything else from Box. This last part is not even Box's problem, but I have a pretty decent computer and slows down significantly during large uploads, which affects the rest…
3 votes -
I want to reuse the content entered in File Request as a task message
We are running tasks in a Relay workflow, triggered by uploads via File Request.
In Box’s current specifications, the “file description” entered by users in the File Request form is saved in the file’s description field in its properties after upload.
However, when the Relay workflow starts, the message sent to the task assignee is the one configured in Relay. This message is recorded under the file’s “Activity,” but we also need to check the description field in the file properties, which means switching views and creates extra work.
If there were a feature that allowed us to set the…
3 votes -
Suggested Prompts with Custom Agent in the Box App for iOS and Android
Currently the AI feature of the Box App for iOS and Android does not include customized suggested prompts with custom agents. I would like to have suggested prompts available on custom agents in the Box App. We've created several custom agents with unique suggested prompts. Without access to these prompts in the Box App, it limits its usefulness to us, or at least requires more effort from the end-user to retrieve what they need.
3 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Box drive should only show and sync the selected folder and left the unselected online only
Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the…3 votes -
Convert Box Drive File to Box Link when Emailing Copy of File
We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.
This is a common feature in most established DMS products, where the user is asked if they want to upload the actual…
3 votes -
Ability to change delete and transfer folder description
Currently, after a user is deleted and their content is transferred, the folder their content is transferred to has a Folder Description that reads: "This folder contains files previously owned by <user>, and were transferred to you by your enterprise administrator. If you have any questions, please contact <Name and Email Address of Enterprise Admin>."
Since many large customers don't have a single user monitoring the enterprise Admin email, it would make more sense for them to be able to edit this description to include their internal support helpdesk email alias instead of the primary admin
3 votes -
Shield - Download and Navigate to a file directly from a Malicious Content Shield Alert
For the Malicious Content rule, it should be possible to download a malicious file directly from a Shield Alert for sandboxing without having to search for it.
Also, an admin who has Content Manager access should be able to click a button within the alert and navigate to the file in the Content Manager to manage it.
3 votes -
Cannot select text in Box preview screen
When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
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ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。3 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…3 votes -
counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub
"Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"
3 votes -
Box Extract needs to be limited to run against x number of pages, not all pages.
Box Extract needs to be limited to run against x number of pages, not all pages. Customers often want to just use box extract to load documents and skip the indexing. These documents can be large, 100 pages, 500 pages, etc, but the indexing information may be only on the first 3 pages that is required. This request is to incorporate a way to limit how many pages box extract runs against per folder, or per metadata set, per Extract Agent. The key is when I upload a 1000 page document, I don't want that to eat up 1000 AI…
3 votes -
Match between Box AI for Hubs answers and reference information
The reference information displayed in the responses of Box AI for Hubs is sometimes inaccurate, and the links between the response content and the reference information may differ.
Since I went to the trouble of asking a question, if the link to the file is different, I have to search for the file within Hubs, so I want the accuracy improved so that the answer content and the reference link match.-in Japanese-
Box AI for Hubsの回答で表示される参考情報の精度が低く、回答内容と参考情報のリンクが異なっていることがあります。せっかく質問したのにファイルへのリンクが異なっているとHubsの中からファイルを探さなくてはいけないので、回答内容と参考情報のリンクが合致するように精度をあげてほしい。3 votes
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