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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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  1. 17 votes

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    not planned  ·  jfan responded

    Thank you for your submission. However, this does not have enough demand in order to be prioritized.

    We will reconsider with additional use cases.

  2. SSO Required to have exemptions for Admin(s)

    This actually makes a lot of sense as we have it for Device Trust, but we would like SSO Required WHILST exempting an admin or two. If the IdP is down, no one can get in and this would create a catastrophic business impact.

    17 votes

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    not planned  ·  kwarudkar responded

    This is not currently prioritized. We will reconsider with additional use cases and demand.

  3. Shared Link Details: Add 'Last Usage' Column

    The Shared Link Details report is a great report currently that provides admins a wealth of information when performing an 'inventory' or security review of all existing shared links.

    One additional column that would be very helpful to include is a 'Last Usage' column that would provide a date entry for each shared link.
    Usage is defined as the last time someone actually used that link in a browser. This is helpful to admins to be able to know if a link is still being used or not (prior to disabling it for security reasons.)

    17 votes

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  4. Restrict content creation at the user or group level

    Request: Root content creation to be set at user or group level instead of the tenant so that the majority wouldn't have to sacrifice a open folder structure for a small subset of users with constraints. Ultimately looking for a hybrid solution.

    17 votes

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  5. Make folder/file description visible again under the File/Folder name vs new details pane

    Description of file/folder has been moved to the details pane on the right side. My customer is seeing this as a regression and not as user friendly as before and would like to see description to come back under folder/file name (like in old UI) as opposed to the Details pane in New UI

    17 votes

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    1 comment  ·  Web App  ·  Admin →
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  6. Allow Excel's Shared Workbook feature to work on Box.

    Microsoft Excel has a feature called Shared Workbook that allows multiple users to edit Excel file simultaneously and still migrate each modifications into each others' Excel files.

    https://support.office.com/en-us/article/about-the-shared-workbook-feature-49b833c0-873b-48d8-8bf2-c1c59a628534

    Box doesn't support this type of feature, but Google and Dropbox supports to notify users on (Office) file modification status to provide similar feature / user experience.

    Google:
    https://gsuiteupdates.googleblog.com/2018/07/avoid-microsoft-version-conflicts-with-google-drive.html

    Dropbox:
    https://blogs.dropbox.com/dropbox/2015/10/dropbox-badge-now-available/

    17 votes

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    1 comment  ·  Desktop  ·  Admin →
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    While we won’t be building in support for the Shared Workbook feature as requested, we will be providing capabilities in the near-future that will provide more visibility when you open a file that is locked in order to prevent file editing conflicts.

  7. 17 votes

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    1 comment  ·  Desktop  ·  Admin →
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  8. 17 votes

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    not planned  ·  amin responded

    This suggestion is not under consideration for the current roadmap.

  9. Add folder/file path to usage log reports

    Currently, the usage log report only shows the most recent folder that it lives within, and not the entire path.

    17 votes

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  10. Provide a safe way to re-verify already-registered domains

    The only current self-service workaround is to delete and re-add a domain to trigger DNS verification. If the domain is already in active use, this carries a risk of operational disruption. We request a way to re-verify a registered domain without removing it, eliminating this risk.

    This would allow admins to resolve verification issues more quickly and safely, without introducing unnecessary risk into the production environment.

    (In Japanese / 日本語)
    安全に登録済ドメインのDNS検証を行う方法を提供してほしい

     現在Box社依頼なしでできる対処法は、登録済のDNSを一旦削除→再登録によるDNS検証実施だが、そのドメインが既に利用されている場合、業務影響を及ぼす可能性があります。 そのようなリスクを伴わない方法でドメインを再検証できるようにしてほしいです。

    これにより、管理者は本番環境に余計なリスクを持ち込まずに、検証上の問題をより早く安全に解消できるようになります。

    16 votes

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  11. Make it clear whether a registered domain has been DNS-verified

    Unfortunately, domains specified at the time of tenant creation are not recognized as verified domains, and therefore all unmanaged users under that corporate domain may fail to appear as unmanaged users. On top of that, admins cannot distinguish this state from the Admin Console, which leaves us continuously exposed to the risk of free accounts. This is a very serious and disappointing limitation, so we would like this state to be clearly identifiable.

    Requested enhancement:
    - Clearly distinguish initially registered domains from DNS-verified domains in the Admin Console.
    - If the required DNS verification has not been completed and unmanaged…

    16 votes

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  12. Shield - Malicious Content alerting should provide greater details

    Malicious Content alerts within Shield should provide more information on why a file is considered "malicious", to aid the process of sandboxing and investigation (such as threat type, family etc).

    16 votes

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    3 comments  ·  Shield  ·  Admin →
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  13. AI-Powered Confirmation Before Adding Collaborators/Sending Links

    I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.

    16 votes

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    researching  ·  0 comments  ·  Box AI  ·  Admin →
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  14. Display the count of all workflows from "Relay" in the management console

    It is assumed that administrators will quantitatively understand the usage of Relay within their company and develop operational policies and improvement plans. To do this, it is necessary to check the quantitative indicator of how much Box Relay is being used across the entire tenant.
    By confirming the total number of workflows and understanding Relay usage, you can strengthen the promotion of business process automation within the company.

    管理者が社内のRelay利用状況を定量的に把握して運用方針や改善計画を立てることを想定しており、そのためには、テナント全体でBox Relayがどれだけ利用されているかの定量指標として確認する必要があります。
    ワークフローの全件数を確認してRelayの利用状況を把握できることで、社内での業務プロセスの自動化推進強化に繋がります。

    16 votes

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  15. Allow separate notification messages for task assignment and completion

    Currently, when creating a general or approval task, the same notification message is sent both when the task is assigned and when it is completed.
    As a result, recipients of the message can sometimes become confused.

    I would like the ability to set different notification messages for task assignment and task completion.


    〈タスク割り当て時と完了時の通知メッセージを個別に設定したい〉
    現在、一般タスクや承認タスクを設定した際、タスクの割り当て時と完了時の両方で、
    同じ通知メッセージが送信されます。そのため、メッセージの受信者が混乱してしまうことがあります。

    タスク割り当て時用とタスク完了時用で、それぞれ異なる通知メッセージを設定できるようにしてほしいです。

    16 votes

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    0 comments  ·  Tasks  ·  Admin →
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  16. Request to add output items to the Box Hubs Report

    Could you please include the "Hub Settings" items in the output of the Box Hubs Report?

    After a Hub is created, the creator configures access and collaboration settings for the Hub in "Hub Settings."
    As Box administrators, we would like to have an overview of access and collaboration settings for each Hub.
    While the settings can be checked individually in Content > Hubs by clicking into each Hub, it is necessary to open each one separately to confirm the configurations.
    Therefore, it would be much more convenient if "Hub Settings" could be reviewed collectively in the report.

    16 votes

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  17. Increase Multi-Document Querying Limitations from 10

    The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.

    16 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
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  18. Ability to show or hide specific metadata templates for specific users and groups only.

    As the number of metadata templates increases, selecting metadata when creating file request links or Relay workflows can become complicated and lead to mistakes.
    By setting metadata templates that you want to use only for specific users/groups, you can reduce mistakes like this and improve the usability of Box, so We would like to see it implemented.

    メタデータテンプレート数が増加するにあたりファイルリクエストリンクやRelayワークフローの作成の際のメタデータ選択が煩雑になりミスを誘発する可能性があります 。
    特定のユーザー/グループにのみ使用させたいメタデータテンプレートを設定することでこのようなミスを削減しBoxの利便性にも繋がるため是非実現してほしいです。

    16 votes

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    1 comment  ·  Web App  ·  Admin →
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  19. Fix the known notification issue immediately

    Promptly fix the known issues with notifications listed in the following article

    https://support.box.com/hc/en-us/articles/4417769636371-Notifications-not-sent-or-multiple-notifications-sent

    Due to this bug, there have been frequent incidents of not receiving notifications when documents are uploaded by clients.
    This has significantly damaged the reliability of Box at our company, and there are calls for its use to be discontinued.

    16 votes

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  20. Records management certificate of destruction

    In order to support a variety of compliant content management use cases, GxP validation, and fulfill various audit requirements, Box should provide business-centric proof that a record (one to many files with versioned metadata) has been properly disposed according to a retention schedule. Business leaders engaged in a GxP audit need more visibility into records beyond what is available in technical solutions like the Event Stream API and / or Box admin-level reporting.

    16 votes

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    0 comments  ·  Governance  ·  Admin →
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