Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9990 results found
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Make sync actually work correctly and reliably
Box seems to have abandoned any effort to improve sync. It has the same problems that it had 5? 6? 7? years ago. It takes forever to sync. It consumes huge amounts of CPU. It gets hung up all the time. A former associate who was friends with an employee of Box once (about 5 years ago) complained to the friend about the problems with sync. The employee's response: "use sync less." That appears to be Box's strategy: they don't fix the problems with the program; rather, their advice is use the program less. That's pathetic. Fix your software.
16 votes -
Set "Tasks" area as Home Page
Users should be able to set the "Tasks" area as their Home Page.
16 votes -
Box Drive Accidental Deletion
Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.
The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive. The user then either randomly deletes select files and folder or just deletes everything within Box Drive. A solution is needed to either further alert or prevent this. One other possible solution is to create a process to fully restore all of the deletions and collaborations.
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16 votes -
Request to suppress collaborator invitation emails.
When needing to invite a single user into multiple files and subfolders within a given folder, but not into all files in that specific folder, we'd like to see a way to suppress the email notifications that are automatically sent to that user each time the collaborator invitation is sent.
Currently there is no way to choose to not have the email notifications go out and then it inundates the user's inbox.
16 votes -
Relay/task push notification on Mobile app
We are currently evaluating Relay so notifications on Mobile will be important for making Relay a viable solution (and will certainly make regular comments/tasks easier to access).
16 votes -
Add metadata to search results in web app
Currently in the "search results" view in the web app, it is difficult to identify if an item is returned in the search result due to matching metadata. By adding matching metadata which triggered a "positive" search result to the list of search results, it will help guide the user to the correct search result. Without the matching metadata in the search results view, the metadata search query matching and filter functionality is not very useful, as users cannot tell the exact context that resulted in the search result matching. This results in users having to open all search results…
16 votes -
Eliminate confirmation email for manually created or provisioned accounts
We feel that the confirmation email step should not be utilized with accounts that are manually created in the portal or that are auto provisioned from AD. When we create a new account, there is a "delay" with the new email address being propagated and established in our third-party cloud-based email security system. This causes the new email to be added to the hard bounce list at Box due to the email address not being valid (yet). We understand the need for a confirmation email when it comes to an individual user signing up, but if an account is created…
16 votes -
Make it easier to create a free account for external collaboration
free users account creation is difficult so this lead to lower the usage of external collaboration. Hence, the users are using more shadow IT
16 votesThank you for your feedback! At this time, we cannot prioritize this feature request, however, we will keep this in mind for future iterations of our account creation experience.
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Including the original path to a file that was deleted.
It would make it easier to identify what files need to be restored if the original full path of the file was included in the trash folder and that information could be used in a sort/search.
16 votes -
Enhance and support the Box Embed Widget for mobile browsers.
We outsource hosting and presenting documents to Box. We allow our users to upload documents in our app and we upload them to Box via API. Later on, when users want to view the file, we ask the Box API for an iframe URL and embed it in our app. So, in the end, no one is logged in to any box applications, because we use the API under the hood.
16 votesThank you for the submission. We are currently collecting use cases and feature requests for the Box Embed widget, and are considering it for update in a future planning cycle. We do not have a timeline for this at present, but ask you to continue to submit feedback here in the meantime.
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Have Box Notes Accessed via Drive Open in Box Notes Desktop Application
Right now, when a user opens a Box Note from Drive on their desktop, the note is opened in the webapp, rather than the Box Notes desktop app they have installed.
A better flow would be to have those notes open in the Notes desktop app instead
16 votes -
Customization of SSO login screen
Further allow branding customization and controls on login screen. We do not use "network usernames" and as such it can be confusing for users.
16 votesThank you for this suggestion. I understand the use case. However, we do not plan to accommodate that level of customization at this time.
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Ability to customize email notification text
Is it possible to customize the text of email notifications? Ideally we'd like to customize text for uploads to different folders.
16 votes -
Add Ability to 'Open with Office Online' via Box Drive
Users are not currently able to edit/open files to Office Online (Word, Excel, and PowerPoint Online) from Box Sync / Box Drive
The key use case of this is to allow users to enter into co-authoring mode when starting in Box for Desktop.
REQUEST: Add an 'open in Office Online' option in the right-click menu for Word, Excel, and PowerPoint files when in the Box for Desktop file system.
16 votesThis is currently not planned, but we will consider with additional customer demand.
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Assign task to groups
We would like to be able to assign task to specific groups. I.e. asking a whole team to acknowledge that they have seen a specific document.
16 votesThis feature is not currently planned for our roadmap in FY24.
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Email Notifications for Expiring External Collaborators
In addition to the owner of the folder receiving a notification that a collaboration is expiring, the user who initiated (invited) the collaborator, and the collaborator themselves receive notifications.
16 votesWhile we like this idea, it is not currently planned at this time.
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Saved Searches
The ability to "save" a search and be able to go back to it at any point and the latest results would be there.
16 votes -
Prompt for Folder Moves
Add a prompt when moving a folder to ensure a customer wants to perform the action before moving into a folder.
16 votes -
16 votes
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Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
15 votes
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