Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10097 results found
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Add ability to change sort order of comments
In the latest UI, comments on files are sorted in chronological order instead of reverse chronological order. I'd like the option to change my sort order so that newest comments are listed first.
18 votesAs part of the usability enhancements rolling out in the update noted here here – https://community.box.com/t5/Box-Product-Updates/Simplified-Sharing-Public-Beta/idi-p/64620 – we updated the Activity sidebar in Preview to sort comments with the latest comment at the bottom, aligning with the comment composer’s location at the bottom and to make way for future updates planned for the sidebar. As a result, we don’t plan to change sort order.
- Brad
Product Manager, Collaboration -
Allow for creation of custom permission levels (roles).
We want to share files to an external collaborator, but want to restrict the download and allow editing.
Request: Add new custom roles and assign them preview, link, edit, and they would have to use our Office 365 to modify within Box?
18 votes -
Allow conversion of documents into PDF format within Box
Convert documents (Word, PPT, txt etc.) into PDF format inside of Box without the use of 3rd party tools.
18 votes -
Ability to sort folders that appear in the "Select folders this user can access" view
The current view includes both parent and sub-folders. We would like a method for choosing Favorites or such that allows control of that window's view.
As we have a large number of folders, the current view is unmanageable and searching is cumbersome.
18 votes -
Preview of multi page illustrator file only shows the very first page
Currently, Box Preview for illustrator files only shows the very first page even the file contains multiple pages.
18 votes -
Unified/Global 'All Trash' View
In larger companies, Content Manager's organization of trash (by Owner) and searching through Usage Logs are both overly cumbersome when looking for a file that a user has 'lost' (aka that's been deleted).
To ease this pain, please build a unified/consolidated/global 'All Trash' view added somewhere in the Admin Console -- likely in Content Manager.
From that view, an admin would be able to see:
1. File/folder name
2. Date deleted
3. Owner
4. Deleted by (user)
5. Option to permanently delete or restore18 votesThis is not planned at this time.
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Periodic replication of Sandbox environment with Production settings/folder structure
As we become more complex with usage of Box, we maintain Sandbox environments and are using it to test Governance Policies, integrations, and more.
Other SaaS providers (e.g., Workday) will push a replication of Configuration Settings (with an option for the customer to not replicate) from the Production to Sandbox environment. This helps keep the two in sync.
It would also be enormously beneficial if the folder structure and dummy users (not content) could be replicated into the sandbox environment for a better sense of how changes will affect Production.
18 votesWe are planning to bring gradually mirroring of Production/Parent EID setting, content and metadata templates to Sandboxes. This is planned as a incremental development across FY27 and FY28.
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Ability to set email notifications at each folder level
Allow the ability to change email notifications at each different folder level. Effectively, break waterfall notifications settings.
18 votes -
Automated Email Notifications Based on Metadata Values
Provide the ability to set automated email notifications based on values entered into folder/file metadata.
For example, 'send a reminder email to X people X days prior to the date entered in the 'lease expiration' metadata field on a file.
18 votesDue to competing priorities, we have not planned to work on this feature on our immediate timeline.
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More specific error messages when uploads fail
When manually uploading a new version of a file, I received a "Some Uploads Fail" message. Only later did I see it was because there was another file of the same name in the folder. The error message should be more specific to this problem.
18 votes -
Ability to change default collaborator level globally
Customer is requesting the ability to change the default collaborator level upon adding a new collaborator. The default level is now Editor, but the customer wants to set the default to Viewer Uploader or something else to protect against provisioning too much access to users.
Additionally, the customer wants to collaborate with many customers (external users) and would like to provision appropriate access to those users (preferably not Editor).
18 votes -
Open Shared Link Controls: Prevent Open Shared Folder Links without Disabling Company Folder Shared Links
Right now you can't disable Open folder links without disabling Company folder links. The native Box setting for this is too restrictive (prevents sharing folders internally other than via collaboration).
18 votesWe are currently focussed on bulk operations with managing Shared links.
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Search - Add Microsoft Visio Files (.vsd, .vsdx, etc.) to the 'Full Text Search' Index
Box already has in-file search ('full text search') on other Office file types (Word Docs, PowerPoint files, and Excel spreadsheets), so users expect that Visio files (which are part of the Office suite) would also be indexed by Box.
REQUEST: Include contents of Visio files (.vsd, .vsdx, etc.) in Box's search index.
Context - here's the externally-documented list of file types supported by Box's in-file ('full text search') feature: https://community.box.com/t5/Managing-Your-Content/Search-Overview-and-FAQs/ta-p/354#search_hdsiw
18 votesThanks for the feedback! We have and added this to our backlog. Due to low customer demand for these types, they are currently not prioritized on the roadmap.
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The ability to add an auto-expiration on specific external collaborators access to a specified file or folder.
I would like an Expiration option date picker to be added to the Collaboration Invite window. This will allow our company to let a user privilege expire without us being forced to expire by auto-deleting a folder, or sharing a link that expires but can also be shared with others in the meantime.
18 votesUnfortunately this is not planned in the near-term, but please do keep adding use cases so we can consider this request for the future.
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18 votes
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Personal Folder Auto-Creation
Similar to the Okta feature (https://support.okta.com/help/articles/Knowledge_Article/36802318-Configuring-Box-to-Create-a-Personal-Shared-Folder), this request is for a native option in Box to automatically provision a 'personal folder' for each user upon provisioning (whether provisioned manually, via Bulk Add, or via auto-provisioning).
Key Requests for this feature:
--Ability to customize the name of the folder that's created (such as choosing the user's name + 'Personal Folder' or other custom strings of text)
--The user's personal folder will be created in their own account and they'll be the owner of it, with no other users in it (even if restrict content creation is turned on)18 votes -
Inactive State: Do Not Hide Owned Folders for Managed User Collaborators (still hide for External Collaborators)
Currently the 'Inactive' User Status not only prevents the user from accessing their account, it also hides ALL owned folders for all collaborators.
Meaning if John Smith is changed to 'Inactive', all of the collaborators that are in his owned folders will no longer see those folders in their accounts.
REQUEST: Change this status to only prevent the user from accessing their account, while keeping their owned content visible for Managed User collaborators (keeping today's behavior of hiding for External Collaborators).
18 votesWe are currently re-designing our managed users page for performance and usability updates which will be released at the end of this year. We will revisit newer features to user management after we release our new UI. In the meantime, please add your use cases in the comments so we can have this feedback when we decide to pick this up.
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I want to hide [Download Box Drive] from the account icon menu.
When users click the account icon, an item labeled “Download Box Drive” is displayed.
Our company prohibits the use of Box Drive in order to promote the use of the Box web application, so having this item displayed causes significant inconvenience. It also results in an increase in inquiries to our support desk.
We would like the Admin Console to provide an option to show or hide “Download Box Drive.”（日本語）
ユーザーがアカウントアイコンをクリックすると [Box Driveをダウンロード] という項目が表示されます。
当社ではBox Webアプリの利用を推進するため、Box Driveの利用を禁止しており、この項目が表示されると非常に困ります。結果として、サポート窓口への問い合わせ増加にもつながっています。
管理コンソールから、[Box Driveをダウンロード] の表示／非表示を切り替えられるようにしてほしいです。17 votes -
We would like to obtain access logs for Box Hubs.
I would like information about users accessing Hubs to be visible in the Activity Report.
Currently, the only Hub-related information that can be obtained in the Activity Report is the history of using Box AI for Hubs and records of Hub admins inviting users.
It would be very helpful if the Activity Report could display which user accessed which Hub and when.
誰が、いつ、どの Hubにアクセスしたかをアクティビティレポートで表示したいです。
現在は、アクティビティレポートにログを残すにはBox AI for HubでAIの機能を利用したり、Hubの管理者がコラボレータを招待したりした時でないとレポートに記録されません。17 votes -
AI-Powered Confirmation Before Adding Collaborators/Sending Links
I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.
17 votes
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