Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9865 results found
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Request for Improvement of BOX Drive Proxy Server Authentication Response Function
BOX Drive is not working properly in our environment.
We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
However, it seems that it is not able to respond to the authentication response of the proxy server.As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
BOX.
This method is not productive for us.As a solution, we would like to be able…
115 votes -
External Notification Support
Allow for notifications to be sent to external (non-box users) partners, vendors, submitters, etc as part of an automate workflow.
Box Forms and File Request allow for seamless ingestion of content and metadata but does not allow for an easy way to update those submitters after their document has been ingested. Many times there is a formal internal review process where a submitter would want to receive an email notification as the document or application moves through the review process inside of Box.
Example use cases: notifying an external submitter that their submission has been rejected after an internal approval…
14 votes -
Box Sign for Autodesk Integration
Build a productized, out-of-the-box Box Sign integration for Autodesk. This will allow customers to replace current eSignature integrations with Box Sign without bespoke iPaaS, custom scripting, or one-off engineering, preserving user experience and automation while reducing costs.
Request to Build a Box Sign Autodesk connector that:
- Creates Box Sign envelopes via API from Autodesk-generated documents.
- Subscribes to Box Sign webhooks for lifecycle events and updates Autodesk objects.
- Transfers signed artifacts into Autodesk commitment attachments via Autodesk APIs.
- Ensures attachments continue to sync to Box files.
- Provide a template-mapping UI in Autodesk and comprehensive admin documentation.…24 votes -
Add Ability to Duplicate an Existing Box Form
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely…
36 votes -
Admin-controlled AI model governance
Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in…
30 votes -
Add support in Box UI Elements for users to rename files before upload is completed in mobile/embedded experience
This enhancement would improve document capture workflows where meaningful filenames are needed at the point of upload for easier identification, retrieval, and downstream usability. Today, the lack of rename-during-upload support creates friction for mobile use cases, reduces efficiency when many similar files are uploaded, and can force teams to rely on custom upload logic instead of standard Box UI Elements.
Requested enhancement:
• Allow users to edit filenames before upload commit
• Ensure the experience works well on mobile form factors
• Preserve the user-defined filename in Box after upload
• Optionally support configurable naming rules or validations for admins and…10 votes -
Hub Collaboration Report
Box Hubs is a convenient feature that we use in our daily operations.
We would like to regularly perform checks to make sure there are no users who have been unintentionally invited to our Hubs.Currently, we can check this through the UI, such as the Admin Console or the [Share] screen of each relevant Hub, but there is no way to obtain a list.
If there were a function similar to the Collaboration Report that could export a report of all users invited to each Hub, our work would be much smoother.
Hubに意図せず招待されたユーザーがいないか定期的に棚卸作業を実施したいです。
現在は、管理コンソールや対象のHub画面の[共有]などUI上から確認できますが、一覧を取得する方法がありません。
コラボレーションレポートのように各Hubに招待されているユーザーをレポートで出力できる機能を実装してほしいです。21 votes -
Automatically resize input text within defined Box Sign text fields.
Allow text fields added to a Box Sign document to automatically resize the text based on inputs. When used as form fill fields for signers/approvers, text will wrap or extend outside of defined field size. Additional logic to notify users who are inputting text that their text cannot shrink/scale appropriately would also be beneficial.
13 votes -
Hubs Draft State/Autosave Feature
Implement a 'Draft' state for Hubs.
Example: A feature to have a Hubs 'auto save' option, once it's been generated. They have some users who may close out of the Hub before hitting 'save' and lose all of their work.
9 votes -
Add Table Layout and Inline Image Support in Box Hubs Content
We’re evaluating Box Hubs as a replacement for our internal SharePoint-based portal, and we’d like a few additional design capabilities.
Specifically, we’d like
(1) a table-style layout option for presenting information in a structured format.
(2) the ability to paste or insert images directly within Hub content.
These features would help us create clearer, more portal-like pages without relying on external tools.（日本語）
SharePoint上に構築している社内ポータルの代替としてHubを検討しており、デザイン面の機能追加を要望します。
具体的には、
(1)情報を整理して見せられる表形式のデザイン（レイアウト）オプション
(2)Hubのコンテンツ内に画像を直接貼り付け・挿入できる機能
これらがあると、外部ツールに頼らずポータルらしい見やすいページを作成できます。18 votes -
Displaying Tag Suggestions to Collaborators
When performing a tag-based search, content owners see tag suggestions automatically populated in the search view as they type the first few characters.
However, users who are not the content owner do not see any suggested terms, so they must already know the exact tags that have been registered.
Because there are many types of tags applied to content across the organization, it is difficult for users to always know all tags accurately.
Even for content they do not own, we would like users to see suggested tag terms during tag search for any tags that are used on content…
11 votes -
Box Shield MIP Integration with GCC High
For customers with GCC High environments (Microsoft), Purview is not currently able to be integrated using the Box Shield integration (as it can be with the commercial version of Purview) to map the MIP Sensitivity labels with Box Shield's classification labels. We would like to see Box Shield to be able to integrate with Purview when it lives in Microsoft's non-commercial environments, including GCC High and DOD.
37 votes -
Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin
For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
・Folders with online status
・Folders with downloaded status
・Files with downloaded statusOne of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.We feel that the fact that…
14 votes -
Create shared link to a nested page in a Box Hub
Our Box Hubs audience consists of mostly external partners, so we design our Box folder structure and Box Hubs with a novice user in mind. For a critical marketing campaign, I have created a nested page in our main partner shared Hub, but I don't have the ability to create a shared link for just that page that I can post in a call out on our separate partner-specific "sub Hubs." My callout includes instructions to look for the page on the left nav, but it would be nice to be able to link directly to the nested page.
32 votesHi! We are looking into this idea to define the priority
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Retrieve logs of users who uploaded files via the file request link
The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.
For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email…
17 votes -
Shield - Malicious Content alerting should provide greater details
Malicious Content alerts within Shield should provide more information on why a file is considered "malicious", to aid the process of sandboxing and investigation (such as threat type, family etc).
14 votes -
Need for User Self-Removal from the Suppression List
Currently, only Box administrators or co-admins can remove email addresses that have been added to the Suppression List.
Furthermore, users cannot tell whether they are on the Suppression List and have no choice but to contact an administrator.
To reduce the burden on administrators, it is desirable that users be able to remove themselves from the Suppression List.
(In Japanese)
現在、Suppression List に登録されたメールアドレスの解除は、Box 管理者または共同管理者にしかできません。
また、ユーザーは自分が Suppression List の対象になっているか分からず、管理者に連絡するしかありません。
管理者の負担を減らすためには、ユーザー自身が Suppression List から自分の登録を解除できることが望ましいです。10 votes -
Enable True/False Metadata Mapping for Checkboxes and Radio Buttons in Box Forms
Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where…
60 votes -
Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot
In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.
This feature is useful, but we would like the ability to customize these examples.
When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.
Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
表示できるとより便利です。8 votes -
Ability to log and review user-entered prompts in Box AI
After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.
53 votes
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