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Help shape the future of Box

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7494 results found

  1. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    109 votes

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    researching  ·  0 comments  ·  Box Drive  ·  Admin →
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  2. Folder Lock from Web UI

    Currently, Folder Lock can be configured only through API. We would like to be able to configure it on Web UI, e.g. Folder Settings.
    Folder Lock function is very useful, but not used widely. Probably it's because API is not very friendly for some users.

    59 votes

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    2 comments  ·  Web App  ·  Admin →
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    We are doing research for this feedback, and it would be really helpful to get specific use cases. Could you elaborate on what problems you are trying to solve and/or prevent?

  3. External references between Excel files saved in Box by URL.

    In Excel saved in SharePoint, the URL can be used to refer to the value of a cell in the other Excel file.
    We would like a similar functionality in Box.
    For example, if the file ID is "1234567890" and we want to refer to cell A1 of "sheet1", do the following.
    ex) ='https://****.ent.box.com/file/1234567890[sheet1]'!A1

    21 votes

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  4. Box Sign via Text

    Make it possible to send documents to be signed via text messages and other apps, such as WhatsApp, etc. Many of our clients don't have email addresses.

    25 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  5. Selecting files on the Box UI

    I recently noticed a change in Box in the while you can select files. Before, you can click on a filename or multiple filenames and it would just be a selection. Now it seems to launch the file. If you want to select the file you have to click on the ballot box to the it’s right now. Our team much prefers the previous way before it was closer to how a desktop UI behaves.

    23 votes

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    10 comments  ·  New UI  ·  Admin →
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  6. Group/User based app access control

    Ability to control access to each apps based on groups and users.

    Requesting in addition to below pulse, as Admin Console currently only allows enterprise wide setting for each app access control.
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/38377048

    57 votes

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  7. Unify move and copy behavior between BoxDrive and the Web browser.

    There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
    In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
    However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
    Since there are many users who use BoxDrive as their main application, we would like to see the…

    19 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Disable new drag and drop clouds security feature

    The new drag and drop cloud game to view a file is horrible. The reason we went with BOX was to present our materials professionally with a visually attractive preview. We can't send files with a drag and drop security game to our clients. Please provide an option to disable that.

    16 votes

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    2 comments  ·  New UI  ·  Admin →
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  9. Ability to specify the destination folder for periodic output of Box reports

    We would like to be able to output Box reports periodically by specifying a folder.
    Currently, it is possible to output reports on a regular basis, but when providing them to users, it is necessary to manually move the output results, which takes a lot of man-hours.
    We would like to be able to fully automate this process, so we are making this request.

    ■日本語
    Boxレポートの定期出力をフォルダ指定で出力できるようにしてほしい。
    現在は、レポートを定期出力することは可能ですが、ユーザーに提供する場合は手動で出力結果を移動する必要があるため工数がかかってしまいます。
    完全自動化できるようにしたいため、リクエストします。

    23 votes

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  10. block an upload by external user using Box Drive with smart access

    The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.

    18 votes

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    0 comments  ·  Shield  ·  Admin →
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  11. Please separate the colors of the icons displayed in folders and files.

    Due to the release of Box Shield's new classification indicators, the colors of the "lock icon" and "shared link icon" displayed on folders and files are all grayed out.
    In the past, the "lock icon" was red, and the "shared link icon" was blue, etc., making it easy for users to see and use.

    We believe this is a far cry from Box's goal of accessibility, which is "ease of use for all users."
    In order to provide an easy-to-use environment for all users, please restore the icon colors to the previous specifications or color code them.

    (Japanese)
    フォルダ・ファイルに表示されているアイコンの色を分けてください。

    Box…

    46 votes

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    researching  ·  0 comments  ·  Web App  ·  Admin →
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  12. PDF & PNG Export for Canvas

    When finalizing a session using visual collaboration, it's often required to export the end product to be able to share with non-Box users, and possibly to upload as attachment to other applications. A PDF (possibly PNG) export feature would be great additions.

    29 votes

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    0 comments  ·  Box Canvas  ·  Admin →
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  13. Need to have a better naming convention for signed documents

    As of right now when there are documents in the same folder or templates that are repeatably signed with the same name, Box Sign merely adds a number and () to the filename to note the different/unique files. There needs to be a better way to name the files - perhaps using metadata or usign the unique id of the sign request. And then all files - signed docs and signed log would be renamed with the same name. Otherwise it's very hard to tell files apart when they all have the same name with just a number and ()…

    10 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  14. use @mention in the Office suites of software (Words, Excel, PowerPoint)

    Currently, we are able to do commenting of the document in Box by using the @mention. But we are not able to do the same when we are editing document in the native Ms Office software eg Words, Excel & PowerPoint. The @mention does not work.

    Would like to have the same feature when we are working in the native document?

    60 votes

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  15. Box Status site improvement

    1. Adding status of each region on Box Status site(https://status.box.com/) , because currently an outage impacting only users in a specific zone/region doesn’t appear on the status site. (e.g. customers who are in Asia region are unable to download/upload/preview.)

    2. Clarifying the definition of impact. "Incident Response and Communications" article (https://support.box.com/hc/en-us/articles/360043697394-Our-Approach-to-Incident-Response-and-Communications) has the guideline of customer impact. However, definitions and examples of each category are not clear enough.

    50 votes

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    0 comments  ·  Other  ·  Admin →
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  16. I would like to see functionality added to the terminate_sessions API to delete cache information.

    When an administrator deletes BoxDrive session information, the cache remains.
    Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
    In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
    Therefore, we would like to add a function to delete cache information when the terminate
    sessions API is executed.
    In the above difficult case (because deleting the client's cache seems difficult due…

    18 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  17. Ability to select users outside the tenant in the user filter of the user activity report.

    Currently, when retrieving activities of non-tenant users, it is necessary to output all without filtering and then select the target data in Grep.
    Our tenants have a large number of users, and if all the data were to be output, it would be a huge amount of data, and the above process would take a lot of time.
    I think that selecting users outside of tenants will reduce our work time and improve convenience, so I would really like to see this happen.

    現在は、テナント外ユーザーのアクティビティを取得する場合は、フィルタをかけずにすべてを出力してからGrepで対象データを選定する必要があります。
    我々のテナントはユーザー数が多く、すべてのデータを対象として出力すると膨大なデータになり上記作業に多くの時間がかかります。
    テナント外のユーザーを選択することで、こちらの作業時間が短縮し利便性の向上に繋がると思うので是非実現してほしい。

    16 votes

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  18. Ability for users to track activity

    In the Closed configuration ,Only admins and co-admins can track activity on the files listed at the URLs below.
    Users cannot be tracked.
    If users can export reports, they can perform on themselves statistical analysis.
    As a result, it becomes possible to actively use Box.
    So I want users to be included in the targets that can be exported.

    https://support.box.com/hc/en-us/articles/360043696594-Tracking-User-Activity-on-Files#:~:text=If%20your%20admin%20enabled%20Restrict%20Content%20Creation%2C%20only%20the%20primary%20admin%20and%20co%2Dadmin%20can%20export%20Content%20Insights%20reports.

    12 votes

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  19. Box Sign - Fields filled out become metadata

    Box Sign - Fields filled out become metadata

    20 votes

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    2 comments  ·  Box Sign  ·  Admin →
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  20. Ability to see the output period of the report expanded.

    We are aware that the report can currently output information for up to the past 7 years.
    More data will remain over the next 7 years, and we know that we will have no choice but to extract the necessary reports each time.
    However, it would be very time-consuming as it is, and further expansion of the report output period would improve convenience, so we would very much like to see this addressed.

    現在、最大で過去7年分の情報をレポートで出力できることは認識してます。
    今後7年以上残るデータが増えてきますが、その都度必要なレポートを抽出する他ないことも承知してます。
    しかし、このままでは非常に手間となりレポートの出力期間をさらに広げることで利便性の向上にも繋がるので是非対応してほしい。

    12 votes

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