Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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906 results found
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Localized Box Drive UI
Users are happy with localized web UI. Many are expecting the same for Box desktop tools, especially Box Drive
2 votesBox Drive for Windows was localized and released with version 2.1 in November 2018.
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Box Drive and Microsoft Apps like Photos to be able to "save as" back to Box drive.
Users get a low memory error when attempting to "Save As" back to Box Drive. This is a Box Support known issue. Currently users are saving to the desktop and then moving back into Box Drive.
2 votes -
Box Drive should copy by default on macOS
As described at https://support.box.com/hc/en-us/articles/4407737091219-Using-Box-Drive-on-macOS-File-Provider-Extension-FPE-mode
a change when moving to newer Box Drive, or upgrading to Monterey, results in the serious change of drag and drop is now a move instead of a copy.
If a user ever accidentally drags a file to their local drive, it takes it out of Box, and trashes the original, it eliminates the previous object ID for the file, it trashes all prior versions of the file.
This simple mistake can break every link that a company may have for a particular object in documents, bookmarks, etc. Or, if the user doesn't realize they'd moved…
7 votes -
Remove Box Drive path limit 260 characters in Windows
Support longer than 260 character paths in Windows for Box Drive as this not a limitation in Windows but a limitation in Box Drive
Due to Box user rights logic, we often have very long folder paths and file names. Our all workstations are Windows 10/11 workstations. Most of our users prefer the Box Drive solution over the Box.com web app.
This leads to a situation where often paths in Box Drive are longer than 260 characters.
Windows supports MAX_PATH which lifts the 260 character restriction: https://learn.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=registry
This instruction is referred in the Box instructions on this topic that state…
3 votes -
Enforce Box Drive naming limitations in WebApp
It would be great to be able to enforce Box Drive file naming conventions in the webapp. This would prevent users from naming files with unsupported characters or . at the end of the file name. This would limit the number of Box Drive errors.
2 votes -
Reconcile behavior between Edit and Drive after a conflict
There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.
Actual Behavior at this moment:
Box Drive
1. User A opens and edits file X without lock via Box Drive.
2. User B opens and edits file X without lock via Box Drive.
3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
4. User A saves the file X via Box Drive. Conflict happened.…4 votes -
Share files externally Box Drive
Allow the 'People with the link' option to be available directly in Box Drive when sharing files externally, so users don't need to switch to the Box Web App.
2 votes -
Migration of files larger than 10MB from Google Drive
As it stands, we are unable to migrate content from Google Drive due with there being a HARD limit of 10MB as the max file size.
Google have a workaround which is outlined here - (1) https://stackoverflow.com/questions/55274737/is-there-any-way-download-bigger-than-10mb-documents-using-google-drive-api#:~:text=1-,This%20is%20answered,-in%20this%20question and here (2) https://developers.google.com/drive/api/v3/reference/files/getThis would mean changing the Shuttle tooling so that Instead of using the Drive API Files:Export method, you can use Files: get (2) with fields = exportLinks.
3 votesThe limit on exporting Google files larger than 10MB is imposed by Google. We have reviewed the various available APIs and workarounds, but none of them produced a viable result. They all have other limitations that make them unsuitable for migration.
We will continue to monitor as Google continues to evolve and adapt its platform, and will look to increase this when or if it becomes viable.
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Open the linked file in the notification email in Box Drive.
When we receive a notification about a folder or file, click on the link in the email and we will be redirected to your browser.
For users who mainly use Box Drive, being able to transition only to the Web is an added hassle.
We would like to be able to open files linked to in the notification email in Box Drive as well.(日本語)
通知メール内のリンク先のファイルをBox Driveで開くフォルダやファイルに関する通知を受け取った場合、メール内にあるリンクをクリックするとブラウザに遷移されます。
Box Driveを主に使っているユーザーにとってはWebにしか遷移できないないのは手間が増えます。
通知メール内のリンク先のファイルをBox Driveでも開けるようにしてください。5 votes -
Autosave in Box Drive
I don't understand why this isn't already happening, but please create an Autosave function for Box Drive that saves content every few minutes automatically. This way, when your computer crashes and you were working on a file in Box Drive, you won't lose 6 hours of work just because you didn't hit the save button. Same as OneDrive- your competitor. Please see if you can make this update soon. Thank you.
1 vote -
Warning/Prompt before deleting items in Box Drive
This is to avoid users accidentally deleting content in Box Drive. Users sometimes delete items unintentionally and it's too late for them when they receive email notifications.
4 votes -
Persistent Box Drive login for non-persistent virtual environments
Persistent Box Drive login for non-persistent virtual environments. Currently, our employees working in Citrix have to login to Box Drive every day, but they do not need to re-login to other Box tools, such as Box for Office.
4 votes -
Folder Setting Limitations - Box Drive
We have folders for each office where they store their active and archived (old) jobs. These folders can can contain many hundreds of job folders (sub folders to the parent folder) representing hundreds of GB and even over TB in some cases of data. It is way too easy for users to simply check ‘mark for offline’ in Box drive or attempt to sync the folder in Box Sync.
When that happens we have custody of data issue for a ton of files. Further it allows people to easily steal data in bulk. Just in the past week we have…
3 votes -
Feature Request – Enable "Favorites" Feature on Box Drive
The 'Favorites' feature in Box allows users to quickly access frequently used files and folders by marking them as favorites. However, adding folders to 'Favorites' is only available through the Box web app and is not supported on Box Drive, the desktop application.
5 votes -
Box Drive Sign Select "Sign Myself"
I would like to select "Sign Myself" when I open Box Sign from Box Drive
1 vote -
Add preferences dialog to Box Drive on Mac (e.g., hide menu icon, change shortcut key)
Most Mac apps provide a preference dialog for key settings. For Box Drive on Mac, I would expect pressing ⌘, when Box Drive's search is active to open preferences, where I could optionally hide Box Drive's menu bar icon (the icon inside Finder's sidebar is all I need to see) or change the shortcut key for searching (in case ⌃⌥⌘Space conflicted with another app) or adjust the maximum disk space used by Box Drive.
10 votes -
Prevent users from adding content to the root level in Box Drive
Our enterprise is set to prevent users from being able to create folders at the root level. This functionality works great in Box cloud app. However the user is able to add content at the root level in Box Drive. This causes sync errors as Box Drive cannot sync to a root level folder in the app.
Can you consider preventing users from doing this in Box Drive so it matches how it works in Box browser view.
5 votes -
Box drive sync problem items path
Please add paths to problem items. In the Problem items box, which shows which folders could not be updated, folders are listed without the paths. So, when multiple folders are named the same thing in different trees, it is impossible to locate which folders are having the problem. I am using the most recent version of Box Drive on Mac.
4 votes -
Add Ability to 'Open with Office Online' via Box Drive
Users are not currently able to edit/open files to Office Online (Word, Excel, and PowerPoint Online) from Box Sync / Box Drive
The key use case of this is to allow users to enter into co-authoring mode when starting in Box for Desktop.
REQUEST: Add an 'open in Office Online' option in the right-click menu for Word, Excel, and PowerPoint files when in the Box for Desktop file system.
14 votesThis is currently not planned, but we will consider with additional customer demand.
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Box Drive support for Tags (Windows)
We would like to be able to use tags in Box Drive in order to better sort/filter/search for specific information that is used company-wide (either the tags field in MS Office files or a Box-specific tag). I see several requests for this feature from Mac users, but not much reference for Windows users.
Thanks...
4 votes
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