5722 results found

1. Add history to box drive search box as it is ussual in all good software!

   There is no history in box drive search box! Viewed/edited files are even missing in the last open files in word or excel! Why I must enter search criteria again and again? Hire an UX specialist to tell you what to do!

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Allowing BOX to mount a mapped network drive on local system

   The Vast majority of competitors of BOX allow for a mounted virtual drive . BOX would be more useful if you can assign certain BOX folders to a mapped network drive

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Change the icon for Box Drive in the Windows System Tray to the regular Blue box and then Box Edit could be another color.

   Change the icon for Box Drive in the Windows System Tray to the regular Blue box and then Box Edit could be another color.

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Increase the start-up speed of Box Drive. It is SOOO slow to start!

   Every time I have to restart my computer it takes Box Drive a good 5-10 minutes to start. This is unacceptable for such a large enterprise like this. Even accessing my offline files cannot be done until Box Drive completely starts.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. On Mac, Box Drive has problems opening files after install of Box Tools

   I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

   I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please be fixed :)

   I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

   I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Ability to manually update a Box Drive version (menu option)

   I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

   Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
   In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
   Therefore, I would like to see version update added to the right-click menu of the app so that I can manually update it when a new version is released.

   【日本語】
   BoxDriveの最新バージョンがリリースされた時に手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

   現在、Box Edit、Box Driveは自動でバージョン更新する仕様となっているが、ユーザにより実施タイミングが遅れる場合や、自動更新されないケースが発生します。
   対応としてツールをアンインストールし、再インストールする必要が出ており、非常に不便です。
   そのため、新しいバージョンがリリースされたら、手動で更新できるようにアプリの右クリックメニューにバージョン更新を追加して欲しい。

   I would like to see version update added to the right-click menu of the app so that I can manually update when the latest version of BoxDrive is released.

   Currently, Box Edit and Box Drive are designed to automatically update their versions, but depending on the user, the timing of implementation may be delayed or there may be cases where the version is not automatically updated.
   In order to deal with this, we have to uninstall and reinstall the tool, which is very inconvenient.
   Therefore, I would like to see version update added to the right-click menu of the… more

   8 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Search Skill card metadata from Box Drive

   Searching for skills-enabled content, a video for example, in the webapp returns results from the various skill cards such as the transcript and keywords and this is part of what makes skills so valuable and powerful. The same search from Box Drive returns nothing based on skill metadata however so users would instead have to try and search based on other information, such as the filename, etc. As skills becomes more prevalent, the search behavior should be more consistent across interfaces if/when possible.

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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8. Seamless login for Box Drive in non-persistent VDI environments

   Users have to log in to the Box apps (Box Drive, Box Notes, etc.) each time, as the user profile info is blown away from the non-persistent VDU environment after logoff. This results in a very poor user experience. They'd like to leverage embedded windows authentication if possible but are open to other ideas.

   9 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  Adminrmashintchian (Product Manager, Box) responded

   This capability to persist credentials across non-persistent VDI sessions was released in v2.8 of Box Drive

9. Drive: Search for offline files when disconnected from internet

   Box Drive should have search functionality when offline and for items that are marked for offline.

   57 votes

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   delivered  ·  9 comments  ·  Desktop  ·  Delete…  ·  Admin →

10. Box Drive folders should automatically refresh when you open them.

    When you open a folder in Box Drive, it should automatically refresh that folder. There's no scenario where you're opening a folder and you WANT an older version of it. If you're opening it, you intend to interact with it somehow, and in order to do so effectively you must have the most up to date version of its contents. Manually refreshing is tedious.

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. "Enable Search for Offline Box Drive Folders in Native OS Tools"

    Make Box Drive folders/files that are marked for offline, searchable through OS's native search tools.

    3 votes

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    0 comments  ·  Delete…  ·  Admin →
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12. Allow Users to 'Remove' all files from their BOX Drive as a right-click command

    It would be nice, instead of logging out of BOX Drive on my personal computer to 'remove' all files on my personal device (so anything that was cached or downloaded). Instead of having to 'log out' of the BOX drive app.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Improve online Permissions integrations with Box Drive to local Applications (Excel)

    If a user is a "View only" collaborator in a folder on Box and they attempt to open a file with a program like Excel through Box Drive, they will receive an error message from Box Drive about not having permissions to save changes. This happens even if no changes are made, and the user is left with 'unsynced' files they must reconcile.

    In a similar experience on a "real NTFS" volume, Excel would display "Read-Only" beside the title of the file. No errors would be displayed unless the user attempted to actually save to the directory.

    Excel is not being made aware of the permissions in place ON Box and only sees the R/W permissions for the Users' local drive.
    This might affect other applications, but Excel is where we ran into it.

    If a user is a "View only" collaborator in a folder on Box and they attempt to open a file with a program like Excel through Box Drive, they will receive an error message from Box Drive about not having permissions to save changes. This happens even if no changes are made, and the user is left with 'unsynced' files they must reconcile.

    In a similar experience on a "real NTFS" volume, Excel would display "Read-Only" beside the title of the file. No errors would be displayed unless the user attempted to actually save to the directory.

    Excel is… more

    2 votes

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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14. Requests for additional features in Box Drive v2.33

    We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
    We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

    ■Additional features that were an issue
    Saving unsynchronized files upon logout
    When logging out, users will be able to save files that have not been uploaded to Box.

    ■Functionality Improvement Requests
    Therefore, we would like to see any of the following realized for the ability to save unsaved files to the desktop upon logout.
    Proposal 1: Change the save location from the desktop to another location by changing the registry settings, etc.
    Proposal 2: Change the registry settings so that it is possible to return to the previous specification where files are not saved.
    Proposal 3: The default value of "Keep files that have not been uploaded to Box" can be unchecked by changing the registry settings, etc.

    【日本語】
    Boxにコンテンツを集約しており、PCのユーザー領域は容量を削減しており、殆ど容量が存在しません。
    また、出来る限りデスクトップに何も置かないように運用をしているため、今回追加されたBox Drive v2.33の新機能は求めていない結果となりました。

    ■課題となった追加機能
    ログアウト時に同期されていないファイルの保存
    ログアウトする際、ユーザーはBoxにアップロードしていないファイルを保存できるようになります。

    ■機能改善要望
    そのため、ログアウト時に保存していないファイルをデスクトップに保存する機能につき、下記の何れかを実現して欲しいです。
    案１：レジストリ設定の変更等で保存場所をデスクトップから別の場所に変更する
    案２：レジストリ設定の変更等で従来の保存されない仕様に戻すことが出来るようにする
    案３：レジストリ設定の変更等で「Boxにアップロードされていないファイルを保持する」のチェックをデフォルト値は外すことが出来るようにする

    We have consolidated our content in Box, and have reduced the amount of space in the user area of our PCs to the point where almost no space exists.
    We also try to keep as little space on the desktop as possible, so the new features in Box Drive v2.33 are not required.

    ■Additional features that were an issue
    Saving unsynchronized files upon logout
    When logging out, users will be able to save files that have not been uploaded to Box.

    ■Functionality Improvement Requests
    Therefore, we would like to see any of the following realized for the ability… more

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Sharing File paths with others in my organization on box drive

    Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

    With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since the recipient is on their own computer, the path breaks.

    We also all are using box drive to work locally rather than in a browser.

    I know we can copy or email a shared link to people, but that takes you to view it in a browser.

    What would be AMAZING if at all possible, would be for box to either be able to detect if a user has box drive installed and when they click the shared link, it instinctively knew you had it installed and throw a popup that says, "Would you like to open this link in box drive on your computer?" (or something similar) or if the browser view could identify that the viewer has box drive installed and include a button in the browser view that says something along the lines of "reveal in box drive"

    I know that Zoom can do something like this. when you click a zoom link to join a meeting, it takes you to your browser and shows a popup "Do you want to allow this page to open “zoom.us.app”?" and you can click Allow and it launches zoom.

    Before my company switched to box we had a mac server. When directing people to files on this server we used a utility called PathSnagger where it copied the file path which you could then email to someone and it would become a clickable hyperlink. When you click it, it took you directly to that location on the server. It was great to be able to do this.

    With box, we cannot do that any longer with this utility because it copies the fully qualified path to your local computer. file:///Users/[username]/Library/CloudStorage/Box/[folder name]/[file or folder name] and since… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

    In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
    Depending on when you set this label classification, Box Drive may not have the limitations you expect.
    I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

    The specific steps and events are as follows.
    1. Open the file before setting the classification label in Box Drive.
    2. Edit, save and close the file.
    3. Set a classification label for the file.
    4. Open the file in Box Drive.
    5. Although I have applied "download and print restrictions," I can open and save files on Box Drive. You can also copy to a local drive.

    Shield > アクセスポリシー で、セキュリティコントロールに「ダウンロードと印刷の制限」を設定したポリシーの分類ラベルを作成しています。
    この分類ラベルを設定するタイミングによって、Box Driveで期待する制限がかからない場合があります。
    「ダウンロードと印刷の制限」が設定されたファイルは、設定された時点からBox Driveでファイルを開いたりコピーしたりできないように改善をしてもらいたいです。

    具体的な手順と事象は以下のとおりです。
    １．分類ラベル設定前のファイルをBox Driveで開く。
    ２．編集、保存してファイルを閉じる。
    ３．当該ファイルに対して分類ラベルを設定する。
    ４．当該ファイルをBox Driveで開く。
    ５．「ダウンロードと印刷の制限」を適用しているが、Box Driveでファイルが開けて、保存もできる。ローカルドライブへのコピーもできる。

    In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
    Depending on when you set this label classification, Box Drive may not have the limitations you expect.
    I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

    The specific steps and events are as follows.
    1. Open the file before setting the classification label in Box Drive.
    2. Edit, save and close the… more

    4 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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17. Box Drive Conflict Handling: Save Edits to Conflict Copies Instead of Overwriting

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

    Behavior we want:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy 'file X (email address).

    Request to change the behavior when conflict happens on Box Drive. Since Box Edit is currently uploading to a conflict copy after conflict occur. This will likely make you a bit confusion.

    Current behavior:

    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email… more
    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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18. Drag and Drop behavior to and from Box Drive

    The current behavior of dragging and dropping content between Box Drive and the local desktop is a "move" action on Windows, and a "copy" action on Mac. A "copy" action may be more intuitive, and will be similar to the behavior when dragging to and from the web app.

    Performing a "copy" action would also be better for retaining the original file in case of any issues.

    11 votes

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    delivered  ·  1 comment  ·  Desktop  ·  Delete…  ·  Admin →

19. Optional functionality when creating “shared links” directly from “box drive”

    When creating a “shared link” directly from a “box drive”, there is no ability to set an expiration date or password. It would be desirable to be able to set them for the purpose of preventing the creation of open links from reducing the level of security.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Start Box Drive on windows startup instead of user login

    We have a PC that share Box content on our LAN but it's incredible that when the PC restarts Box Drive does not start until a user does login to the pc. For us it mandatory that Box Drive starts on windows startup instead of user login. We tried to schedule the action but Box process fail with an error that windows is not started in interactive mode.

    0 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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