5336 results found

1. Ability to rename the parent directory in Box Drive

   I would like to know if it is possible to rename the parent directory in Box Drive. Right now ti seems that nothing I do, even in the registry, will stop the folder being named “Box”.

   Please let me know if there is any way I can rename this folder to anything other than “Box”.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Optional functionality when creating “shared links” directly from “box drive”

   When creating a “shared link” directly from a “box drive”, there is no ability to set an expiration date or password. It would be desirable to be able to set them for the purpose of preventing the creation of open links from reducing the level of security.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Seamless login for Box Drive in non-persistent VDI environments

   Users have to log in to the Box apps (Box Drive, Box Notes, etc.) each time, as the user profile info is blown away from the non-persistent VDU environment after logoff. This results in a very poor user experience. They'd like to leverage embedded windows authentication if possible but are open to other ideas.

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  Adminrmashintchian (Product Manager, Box) responded

   This capability to persist credentials across non-persistent VDI sessions was released in v2.8 of Box Drive

4. Request to improve the behavior of files with "Download and Print Restrictions" set on Box Drive

   In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
   Depending on when you set this label classification, Box Drive may not have the limitations you expect.
   I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

   The specific steps and events are as follows.
   1. Open the file before setting the classification label in Box Drive.
   2. Edit, save and close the file.
   3. Set a classification label for the file.
   4. Open the file in Box Drive.
   5. Although I have applied "download and print restrictions," I can open and save files on Box Drive. You can also copy to a local drive.

   Shield > アクセスポリシー で、セキュリティコントロールに「ダウンロードと印刷の制限」を設定したポリシーの分類ラベルを作成しています。
   この分類ラベルを設定するタイミングによって、Box Driveで期待する制限がかからない場合があります。
   「ダウンロードと印刷の制限」が設定されたファイルは、設定された時点からBox Driveでファイルを開いたりコピーしたりできないように改善をしてもらいたいです。

   具体的な手順と事象は以下のとおりです。
   １．分類ラベル設定前のファイルをBox Driveで開く。
   ２．編集、保存してファイルを閉じる。
   ３．当該ファイルに対して分類ラベルを設定する。
   ４．当該ファイルをBox Driveで開く。
   ５．「ダウンロードと印刷の制限」を適用しているが、Box Driveでファイルが開けて、保存もできる。ローカルドライブへのコピーもできる。

   In Shield > Access Policy, we are creating a classification label for the policy that has "Restrict downloading and printing" set as the security control.
   Depending on when you set this label classification, Box Drive may not have the limitations you expect.
   I would like to see an improvement so that files with "Download and Print Restrictions" set cannot be opened or copied in Box Drive from the moment the settings are set.

   The specific steps and events are as follows.
   1. Open the file before setting the classification label in Box Drive.
   2. Edit, save and close the… more

   4 votes

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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5. Gap in deleting a file being locked between WebApp and Box Drive

   In WebApp, collaborators don't have trash menu against the locked file, meaning collaboration cannot delete it during being locked. However, they are able to remove the locked file from their drive and leave an error in problem items. This deletion can only be done within Box Drive and the file isn't actually deleted. After removing the file lock, Box Drive will make it effective on Box. This can lead the users to create a same item before removing the file lock, and edit.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Upgrade Box Drive-G Drive 100 MB Limit Size Limitation

   I have a ticket number - #2250687 that has been closed because we need a feature request. When a file is created in Google Docs via Box, most of our users at Apeel keep having issues making changes, saving, sharing or downloading files.
   What happens is Google makes edits to the file, the file grows larger than 100 MB, Google then fails to send those changes to Box. While this scenario is not desired it is technically expected; because of the Google error, Box is unable to receive new information and update the file size or content.

   Please upgrade your 100 mb limit to at least 500 mb so we can work seamlessly with Box since we rely on Box to work with other teams within our company. Thank you.

   I have a ticket number - #2250687 that has been closed because we need a feature request. When a file is created in Google Docs via Box, most of our users at Apeel keep having issues making changes, saving, sharing or downloading files.
   What happens is Google makes edits to the file, the file grows larger than 100 MB, Google then fails to send those changes to Box. While this scenario is not desired it is technically expected; because of the Google error, Box is unable to receive new information and update the file size or content.

   Please… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Box Drive Moving a Folder Off of Drive Fully Deletes it From Box for Mac FPE Users, Folder Lock API Enhancements

   For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
   However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
   For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake to make). Now this folder has been deleted from everyone's Box account. I realize my mistake and place this folder back onto Box. Now I am the owner of the folder and it isn't shared with anyone else.
   I understand that this is a limitation on the Apple side, however this is extremely painful for customers and has lead to a lot of confusion and data loss.

   Originally, I thought the the Folder Lock API could be used to put locks on large company folders so that they aren't accidentally deleted. However, upon further research the folder lock API isn't sufficient. First, the Folder Lock API doesn't waterfall down so you need to apply it to EVERY folder. Second, the Folder Lock API only locks the individual folder and not the files within. So I can still accidentally delete files within the locked folder. Last, the Folder Lock API experience on Drive differs from the Web. On Drive if I'm the folder Owner, then I cannot delete the folder. However, if I'm a folder editor then if I move the folder, it allows me to move it off of Drive and just removes me as a collaborator. On the Web, editors and co-owners don't even see the delete button as an option!

   For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
   However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
   For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my… more

   5 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Restrict Box Drive files from being viewable/accessible from Windows command prompt

   Box Drive files can actually be viewed and manipulated (to some extent) from Windows command prompt. We are concerned about the potential for malicious command line scripts that could be .run to steal information from our Box tenant

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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9. Display pop-up notification to let users know that Box Drive is able to be started

   Please display a pop-up notification to let users know that Box Drive is able to be started (or in other words, users are able to open contents).

   We own a lot of content - this makes Box Drive take a long time checking the updated contents and starting up.
   This is causing delays of Box Drive being launched.
   If a notification pops up when Box Drive is ready to start accessing contents, users would not have to check the status of Box Drive so frequently.
   Instead, they could work on other things while waiting for Box Drive to start.

   1 vote

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Add verification question when moving files in Box Drive using File Explorer

    In the web box.com environment moving folders or files is verified with a question. This is not the case using Box Drive and moiving files or folders using File Explorer.

    A similar question as in box.com and if you delete files in Files Explorer should have been added for moving files in Box Drive. By accident root folder containing hundreds of GB may be moved and hidden into subfolders causing severe problems.

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box Drive supported in Windows Server 2012
    74 votes

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    18 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Windows Server 2012 is not supported by Box as only two latest major versions (64-bit) are supported.

    https://support.box.com/hc/en-us/articles/360043696234-Understand-the-Box-Policy-For-Browser-And-OS-Support

12. Ability to Make Specific Folders Persistent in Box Drive

    In order for some of our CADD standards to work properly we have our users marking a specific folder for offline use. It would be nice if there was an admin setting to mark specific folders to be precached or persistent in Box Drive for specific users or groups.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Option to prevent Drive from launching on startup by user

    We are preparing to deploy Box Drive to our users using the Windows .msi. However we've found that after installation, the Box Drive window opens automatically for every user, every time they log into the computer. For users on a shared system who are not using Box, this means dismissing the window every login.
    We'd like an option for Box Drive installation to not have the client launch automatically for all users. Or post-installation, allow the user to tell Box Drive not to open automatically for them. If the Box Drive client needs to run at login for every user, could it at least start with an icon in the system tray and not a visible window?

    We are preparing to deploy Box Drive to our users using the Windows .msi. However we've found that after installation, the Box Drive window opens automatically for every user, every time they log into the computer. For users on a shared system who are not using Box, this means dismissing the window every login.
    We'd like an option for Box Drive installation to not have the client launch automatically for all users. Or post-installation, allow the user to tell Box Drive not to open automatically for them. If the Box Drive client needs to run at login for every… more

    8 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Box Drive client should fall back to attempt direct connection if proxy fails

    In short, if Box Drive sees a proxy and attempts to connect via the proxy but that fails, it should fall back and attempt a direct connection before failing completely.

    I experienced this on Windows. Not sure if it would apply to other OSes or not.

    The specific details...

    I'm in a Corporate environment with a laptop. When our laptops are on the corporate network, we do go through a proxy. But when off of the corporate network, like working at home, it doesn't use the proxy. We use an auto-config proxy .pac file to control the proxy on and off the network. This works for most things.

    HOWEVER, I also have some system environment variables defined on my computer, HTTPPROXY and HTTPSPROXY, that are required to make some of our cloud development tools work, like for AWS, on our corporate network.

    Box Drive apparently also sees these environment variables and attempts to use the proxy even when I'm outside our Corporate network. The environment variables appear to override the auto-config proxy .pac config. Since the corporate proxy is not accessible outside the corporate network, the Box Drive client fails to connect outside the corporate network.

    If I delete the HTTPPROXY and HTTPSPROXY environment variables, then Box Drive connects correctly outside of the corporate network.

    There may be other solutions too, but the first thing I thought of was that if a proxy connection fails, fall back to attempt a direct connection.

    In short, if Box Drive sees a proxy and attempts to connect via the proxy but that fails, it should fall back and attempt a direct connection before failing completely.

    I experienced this on Windows. Not sure if it would apply to other OSes or not.

    The specific details...

    I'm in a Corporate environment with a laptop. When our laptops are on the corporate network, we do go through a proxy. But when off of the corporate network, like working at home, it doesn't use the proxy. We use an auto-config proxy .pac file to control the proxy on and… more

    7 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. We want to restore a file by ourselves in Box Drive, when our accidentally move/delete it.

    When using Box Drive, we often move/delete file(s) by mistake!

    We want easily check the history of actions taken to moved/deleted contents, in order to easily restore it to its original location in case of a mistake.

    (in Japanese)
    【誤操作でBox Driveのファイルを移動・削除した時、自分で復元したい】

    Box Driveを使用していると、ファイルを間違って移動/削除することがよくあります！

    ミスが起きた場合に簡単に元の場所に復元するために、移動/削除されたコンテンツの履歴を簡単に確認したいと考えています。

    58 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    This capability is not planned currently but we’ll keep you updated here. Thank you for you feedback! 

16. Box Drive Install - Convert Synced Files/Folder to Marked for Offline

    After installing Box Drive, the items that were previously synchronized with Box Sync should marked for offline. It is a disincentive for my team to have to resync all these folders. Additionally, the synced link on the web interface does not seem to serve a purpose since it does not reflect the items now marked for offline.

    3 votes

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    not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Be able to move files on Box online and have it update in Box Drive without having to log out.

    When moving large folders via Box online, the folder dissapears within Box Drive. According to Box, this is intended behavior, and requires the user to log out of the software and log back in, which resets what is synced. Box Drive should be able to update folder changes without having to sign out of the account.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Box Drive should ignore files would be in a hidden folder/directory

    Box Drive should ignore files would be in a hidden folder/directory. For example, this file has a parent folder that is named ".Rproj.user" which starts with a dot.

    Box/Project plans/epigenomics/.Rproj.user/BE079F78/sources/session-2efd7e0c/lock_file

    2 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Box Drive navigation:
    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Admin-level alert notification on certain Box Drive permission errors

    Users can create folders in Box Drive at the root level. In a closed folder taxonomy, the folder does not sync and fails with permission and/or problem item errors. If a user does not address the notification (or notifications are disabled), users can continue to create content in the unsynced folders. Icon overlays are also not reliable, so this will not be discovered until the content is lost due to hardware failure or software/OS reload. Consider alerting admins of these issues via the event stream or Shield-type alerts to prevent data loss, or disabling the creation of folders this way.

    5 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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