Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9996 results found
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Batch Send Bulk Actions in Box Sign
After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.
Could you please add below features in batch send?
- Edit or cancel the entire batch in one go
- Send reminders to all recipients included in the batch simultaneously?
2 votes -
Delete or hide Source Systems without having to delete all associated jobs
The process to delete a Shuttle Windows source is to first manually locate and delete all completed Shuttle jobs that ran under that source, then delete the source server via the trash can button when selecting a source system via the new job wizard. Box Support have confirmed this experience.
Box Shuttle admins should be able to delete, or at least hide a source system, as part of clean-up activities, without having to manually export (if needed) and delete all previously configured jobs which is a frustrating user experience that introduces a lot of extra, hard-to-justify work on the admin…
1 vote -
Improve Box Shuttle Filter to search by Source System
I'd like to be able to filter the Shuttle job list on the name of a source system.
This requirement is derived as a result of a product limitation where source systems cannot be deleted unless all completed jobs are deleted. Without this filter option, finding and deleting all jobs associated with a single source system is extremely laborious.
1 vote -
Request for improvement of the event where the cell date is different when previewing an Excel file
In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
…
5 votes -
Automatic Approval Removal When Deleting Apps
Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.
We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.
If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.
アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。4 votes -
Saved as Default: Search by Name
If you change your organization display to ‘By Name,’ it should remain consistent across all folders and be saved as the default. You can always switch back to ‘Last Updated’ if needed. Ideally, I’d like mine to stay set to ‘By Name,’ or have a navigation setting where you can choose your preferred organization as default.
1 vote -
Resize navigation pane
There should be a way to resize the width of the quick access navigation pane on left of screen. Most locations are cut off and unable to see what they actually are.
1 vote -
Regarding cross-file search within Box using the Box AI Agent for Copilot
We used Box AI Agent for Copilot to perform a cross-folder search across all folders in Box to which we have access (including subfolders) and to generate a ranking of the top file updaters. However, the search results were limited to files located directly under root-level folders, and files within subfolders were not included in the search scope. Since Copilot is able to perform cross-folder searches across all folders when searching SharePoint, we would appreciate it if a similar cross-folder search capability, including subfolders, could be implemented in Box AI Agent for Copilot.
1 vote -
Improvement of API performance and creation of guidelines for API usage
When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.
We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.
Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.
This is hindering proactive API development. Please create clear guidelines…
20 votes -
Support MS Teams Integration on GCCH
Would like to see Box to able to integrate with Microsoft Teams on a GCH environment without having to sideload Box into the environment by a system integrator to get it to work.
1 vote -
Simply MFA enablement to provide a simple SINGLE notice to collaborators that MFA was enabled for company "X"
Enabling MFA for external collaborators caused mass emails to each external collaborator for every folder they are invited to, so a collaborator invited to 100 unique folders would be sent 100 emails, and would in turn click 'accept' in those emails, causing 100 emails to be send back to the content owner that it was accepted. This appears to happen even if the collaborator has already accessed the file (Triggered by enabling MFA).
Instead of emailing for every instance of an invited collaborator email address on every folder, instead prompt them to setup MFA only when they access a file…
1 vote -
File Outcome Actions for Form Uploaded Files
Include the ability to take file actions on files uploaded from a Box Form like you can in Relay. We have several Forms and Relays that not only take text/date/dropdown input but also have file upload fields and were hoping to move them to Automate so that we could take advantage of the additional features, but are unable to since there is no option to use an Outcome to take action upon the uploaded files.
1 vote -
Setting to allow classification additions/increases but not deletions/decreases
Box Shields allows you to disable classification modifications for everyone except admins, but this is too restrictive. What we're looking for:
- Allow classification labels to be ranked by sensitivity
- Add configuration setting to allow Editors to add/increase sensitivity but not be able to delete/decrease sensitivity.
Without this, we're finding we have to choose between diffusing accountability of classification labels vs. administrative overhead of having an admin or owner manage all classification label additions.
1 vote -
Naming the photos
I have a problem. Box app names the photos with ":" marks on the time stamp and my desktop app doesn't want to download the photos with ":" -markers. This is a bad bug. I didn't find any setting to adjust the structure of the photofiles name.
1 vote -
Section to know who our buisness subscription contact is
Could there be a section within our account that shows our current point of contact (e.g. Account Manager)?
Our point of contact appears to change frequently, and we are often contacted by different people with various roles. It can be difficult to keep track of who we should contact when we need assistance.
1 vote -
Implementation of the “Keep me signed in” and “Resume from the last viewed screen” features in Personal Settings
Please keep user sessions active for a certain time even after the browser is closed.
Specifically, we would like users to be able to resume their work from the folder or screen that was open the last time they accessed Box, rather than from the home screen.
Please also allow users to select and change these options in their personal settings.
Currently, the session ends every time the browser is closed, requiring users to start from the login screen each time, which results in time loss, especially when working within deep folder hierarchies.＜個人設定の中に、「セッションの保持」と「最後に表示した画面から再開する」機能の実装＞
ブラウザを閉じた後でも、一定時間はユーザーセッションを維持してください。
具体的には、ホーム画面ではなく、ユーザーが最後にBoxにアクセスしたときに開いていたフォルダまたは画面から作業を再開できるようにしてください。
また、ユーザーが個人設定で選択・変更できるようにしてください。
現在は、ブラウザを閉じるたびにセッションが終了し、ユーザーは毎回ログイン後の画面から操作を開始する必要があるため、特に深いフォルダ階層で作業する場合に時間のロスにつながっています。1 vote -
Box AI on metadata
Ability to leverage AI on metadata of a file/folder, document properties - not just the content of the file
2 votes -
I want to reuse the content entered in File Request as a task message
We are running tasks in a Relay workflow, triggered by uploads via File Request.
In Box’s current specifications, the “file description” entered by users in the File Request form is saved in the file’s description field in its properties after upload.
However, when the Relay workflow starts, the message sent to the task assignee is the one configured in Relay. This message is recorded under the file’s “Activity,” but we also need to check the description field in the file properties, which means switching views and creates extra work.
If there were a feature that allowed us to set the…
3 votes -
Box Drive performance is terrible
I have had a personal Box subscription for about 20 years and used Box Sync on multiple devices (PC, Mac, Mobile) with barely a hiccup in all that time. Rock solid and reliable. For the past few years I have had my Cursor/VS Code project folders stored in Box and synced along with lots of other general document files and everything just worked with minimal noticeable lag. So I didn't think twice about installing Box Drive to take over from Box Sync.
Wow, what a disappointment. Before I could just tag a folder to "Sync" and know it would be…
1 vote -
Platform activity
I’d like to request access to Platform activity data extending beyond the current one‑year retention period.
1 vote
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