Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9778 results found
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Enhancement to the UI when the user violates the limit on the number of items in the trash can that can be confirmed on the screen.
I want to improve the behavior when the user violates the limit on the number of items in the trash can that can be confirmed on the screen.
I want you to display up to the latest ○ items instead of displaying the contents at all.
If it is difficult to realize this request, please display the screen of the reason why it is not displayed and the workaround screen instead of the error screen of "The specified page does not exist" to reduce the business impact.If it disappears suddenly, you will not be able to restore or confirm it if you accidentally delete it.
In addition, there is a possibility that multiple users with a large amount of data will encounter this problem in the future, which may have a business impact, so we request improvement.【日本語】
ユーザーが画面で確認することのできるゴミ箱内のアイテムの数表示上の制限に抵触した場合の動きを改善して欲しい。全く中身表示されなくなるのではなく、直近○万件まで表示されるようにして欲しいです。
当要望の実現が難しい場合、業務影響の軽減のため「指定したページは存在しません」の
エラー画面ではなく、表示されない理由や回避方法の画面を表示して欲しい。急に表示されなくなると、誤って削除を行った際や復元、確認を行うことができなくなります。
また、データ保有規模が大きいユーザーが今後この問題に複数名遭遇する可能性もあり
業務影響も考えられるため、改善を要望します。I want to improve the behavior when the user violates the limit on the number of items in the trash can that can be confirmed on the screen.
I want you to display up to the latest ○ items instead of displaying the contents at all.
If it is difficult to realize this request, please display the screen of the reason why it is not displayed and the workaround screen instead of the error screen of "The specified page does not exist" to reduce the business impact.If it disappears suddenly, you will not be able to restore or confirm…
7 votes -
Transfer ownership of a file
I was blown away that I can't change the ownership of "files", only folders. We have a user that retired and we need to transfer ownership of all her content to other employees (not just a single employee). Transferring ownership of a "folder" is easy and straightforward.
Box has a limitation that prevents you from transferring ownership of an individual file. This user has about 40 files at their root of her account (under All Files). The only way to change ownership is to move the file into a folder and then share and change the ownership of the folder. That's ridiculous and super time consuming!!
All of these files have different permissions and can't be copied into a single folder in this case. I have to create 40 separate folders, copy each individual file into each corresponding folder, share the folder with whoever the new owner will be and then transfer ownership of the folder to the new owner.
I was blown away that I can't change the ownership of "files", only folders. We have a user that retired and we need to transfer ownership of all her content to other employees (not just a single employee). Transferring ownership of a "folder" is easy and straightforward.
Box has a limitation that prevents you from transferring ownership of an individual file. This user has about 40 files at their root of her account (under All Files). The only way to change ownership is to move the file into a folder and then share and change the ownership…
11 votes -
Improve breadcrumbs/file paths
Improve breadcrumb usability. As of now, only 1-3 file paths show before opening a folder. You have to click the btn-content button to view previous folders and/or navigate back to all files.
Decreasing the size of the text (or maybe only showing 10-12 characters) would help with this.
Loom video for this issue and another issue: https://www.loom.com/share/86eb69a45d7841b99b969438849bc253.
4 votes -
Ability to apply signing template to document uploaded to folder via relay
It would be great if a specified signature template could be applied to a document uploaded to a specified folder via relay, and use fields within the document to specify recipients. For example, uploading a document with a number of names and email addresses would automatically have a signature template applied, then use the email addresses and names within the document to assign those people to the proper signature areas, then send the document for signature.
1 vote -
Automatic actions based on alerts
We would like to be able to set automated actions based on alerts. For example if Box detects anomalous download with a risk score higher than e.g. 60 or a set threshold of number of files, the user’s account will be locked to stop further downloads.
A message should then be sent to the user and IT admin that it has been locked due to anomalous download detection. Then IT need to do a investigate and take action, or reactivate the account if it is a false positive.
The pain point of not having this option is that the current alert is very reactive. Loads of files can be downloaded before we can stop it. We can take disciplinary actions, but the information may still have been stolen or shared, which is an information security issue.
We would like to be able to set automated actions based on alerts. For example if Box detects anomalous download with a risk score higher than e.g. 60 or a set threshold of number of files, the user’s account will be locked to stop further downloads.
A message should then be sent to the user and IT admin that it has been locked due to anomalous download detection. Then IT need to do a investigate and take action, or reactivate the account if it is a false positive.
The pain point of not having this option is that the…
1 vote -
When moving a file from an external tenant, the collaboration log of the user invited to the moved file is not output.
If you perform a move operation under the following conditions, the invitation log will not be included in the collaboration report.
[External Box tenant]
Folder X User ①: Editor or higher authority
∟File Y User ②: Has access authority (regardless of authority)When user ① belonging to the company's tenant moves file Y from the above state by move operation
⇒ The log that the user ② invited to file Y was invited to the company's tenant is not listed.We heard that this behavior is by design.
When moving a file from an external Box environment, if the access authority of the user invited to the file also moves to the company's tenant, I think that it is necessary to output a report as an invitation operation.
When conducting an investigation, you should check the user activity report, not the collaboration log.
The investigation is very time-consuming, so we want it to be refurbished.(In Japanese)
下記の条件で移動操作を行った場合にコラボレーションレポートに招待のログが記載されません。[外部のBoxテナント]
フォルダX ユーザー①：編集者以上の権限
∟ファイルY ユーザー ②：アクセス権限あり(権限は問わない)上記の状態から自社テナントに所属するユーザー①が移動操作でファイルYを移動させた場合
⇒ファイルYに招待されているユーザー②が自社テナントに招待されたログが記載されません。この動作は仕様であると伺っています。
外部のBox環境からファイルを移動してきた際に、ファイルに招待されているユーザーのアクセス権限も自社テナントに移動する場合は、招待の操作としてレポート出力される必要があると思います。調査を行う際にコラボレーションログではなく、ユーザーアクティビティレポートにて確認する必要があります。
調査に非常に手間がかかるため改修を行ってほしいです。If you perform a move operation under the following conditions, the invitation log will not be included in the collaboration report.
[External Box tenant]
Folder X User ①: Editor or higher authority
∟File Y User ②: Has access authority (regardless of authority)When user ① belonging to the company's tenant moves file Y from the above state by move operation
⇒ The log that the user ② invited to file Y was invited to the company's tenant is not listed.We heard that this behavior is by design.
When moving a file from an external Box environment, if the access…
1 vote -
Bypass Box interface when signing a document via notification email
We have a client who wants to implement Box Sign, but can't do so until their senior leadership is able to bypass the Box interface as an intermediary. Senior leadership, often on the go, wants to be able to click directly from their email to sign a document.
3 votes -
Option to embed link to sign request document in an email
Instead of telling my clients to look out for an email from no-reply@box.com and dealing with spam issues, I want to be able to embed an link to the document in an email directly from me.
9 votes -
Relay Folder Workflow - add naming options
Please add an option to use the name of the "manually" created main folder(that starts the relay workflow) as a prefix/suffix for the subfolders created automatically by relay.
2 votes -
Customizable form for Box Sign
Need the ability to create a form that allows users to type in their own name, date, and enter text based on the request into a form that allows folks to sign off/provide approval based on what is in the form within Box Sign.
4 votes -
Ability to grant Metadata When Uploading Multiple Files in a File Request
Under the current Box specification (December 10, 2021), when uploading multiple files at the same time using a file request, all files are given the same metadata. To comply with the Electric Book Storage Act, I believe that when users upload multiple files using file requests in Box, metadata must be attached to each file. We strongly hope to add the ability to grant metadata to individual files to file requests.
7 votes -
Ability to sort folders/file when choosing where to upload images on Mobile app
When trying to upload multiple photos from my phone to Box, it does not allow me to SORT the folders/file in order to find the folder/file I want the photos placed in. I am forced to manually scroll through literally 100s of folders - which seem to be in order of most recently used which is not helpful - until I find it. You should be able to sort the folders, at minimum to put them in alphabetical order or by date etc so that you can find the place to upload them more easily.
1 vote -
To be able to TAG documents using keyboard shortcut
I would like to be able to assign shortcuts to functions in box both in the dashboard view and in the document review. Tagging a document takes too many steps and too many mouse clicks to do which defeats the purpose of using tags. A TAG icon on the right side menu along with the metadata icon would also be nice to have to be able to TAG documents faster.
2 votes -
Warning before deleting files or folders
Before deleting files and folders, there should be a warning, so you don't accidentally delete a file or folder you didn't mean to.
2 votes -
Restore Box Drive behavior on MacOS when it mounted as an external hard drive with on-demand file streaming
Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6
Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to use Box.
Box Product Support could not address my concern and told me to report it to Box Pulse.
When Box Drive mounted like an external hard drive, any Box file (actively edited/viewed or idle) would not ever take up local hard drive space (unlike new version 2.24.193, which forces the file to be downloaded onto local hard drive before it can be edited/viewed, then remains on the local hard drive even after quitting Box app - the local copy must remain until it is manually removed by choosing "Remove Download"); permissions of original file would be fully preserved when original file was copied onto Box drive (unlike new version 2.24.193, which forces all files to be executable by the user); original file would NOT be removed from its original local when drag-and-dropped onto Box folder (unlike new version 2.24.193 which removes the original file from its original location) - this is exactly like OneDrive and a main reason I cannot work with OneDrive.
Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6
Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to…
9 votes -
Add file count to Folder Properties
Folder properties on browser based app should display the number of files in the folder. We use Box for photoshoot asset sharing while still in production (before moving to our DAM) and it's really a pain to verify file count.
5 votes -
Make it possible to re-order outcomes in a flow
Currently it is impossible to re-order outcomes in a flow. This makes it very hard to implement changes and maintain workflows. It would be very handy to be able to change the order of outcomes in a flow the same way it is possible to change order of flows in a workflow.
11 votes -
COPY / MOVE API events to include origin file's ID, name and location
Currently there is no way to know which file was copied/moved in Box Events API. It is only possible to see the destination file name and location, and only if the file was copied/moved within one Box instance. This presents a major challenge for customers who want to build custom programs that monitor copy/move activity both inside and outside their Box instances.
39 votesWe have released this change for Copy, and the change for Move is coming in the upcoming months.
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Ability to send customized emails to different roles in Box Sign
Ability to send a customized email to each of the various roles on one Sign request. For example, we would like folks with the "Approver" or "Get a Copy" role to receive emails with customized text based on their role in the process that is different from the email text sent to the Signer.
Additionally, the current email sent to those with the "Approver" role is misleading as it indicates they need to sign something. Can improved automated text be crafted that is more clear that this person is receiving an approval task, rather than a sign task?
1 vote -
Ability to customize promotion settings
Please add a setting to not show the promotion that appears when users starts Box Drive.
That promotion can be confusing because it forces the user to see it even if the company does not allow that feature.1 vote
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