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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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928 results found

  1. Box Drive and Time Machine

    You seriously need to work on your time machine issues. Almost all my data are gone, as in GONE, also from the trash bin that you just empty every 30 days. Thanks for hours of work that I will have to put in now to restore data from time machine. Yes, important data. Data that hold HOURS of hard work.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  2. On Mac, Box Drive has problems opening files after install of Box Tools

    I use Box Drive on my Mac. Ever since installing Box Tools, I am having problems opening files. In particular, after a file was recently opened, changed, and closed, the file seems to get "stuck" syncing back to Box. It freezes up and will no longer re-open or finish uploading unless I fully quit Box Drive and restart it. This happens even if I tell it to refresh the folder or wait for an extensive period of time.

    I'm not sure why there is no better way to report a bug, but my "idea" is for this bug to please…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Display pop-up notification to let users know that Box Drive is able to be started

    Please display a pop-up notification to let users know that Box Drive is able to be started (or in other words, users are able to open contents).

    We own a lot of content - this makes Box Drive take a long time checking the updated contents and starting up.
    This is causing delays of Box Drive being launched.
    If a notification pops up when Box Drive is ready to start accessing contents, users would not have to check the status of Box Drive so frequently.
    Instead, they could work on other things while waiting for Box Drive to start.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  4. block an upload by external user using Box Drive with smart access

    The current Shield feature only controls downloading, cannot blocks uploading/syncing and is not ransom-proof. The biggest problem is that when external users use BoxDrive and BoxSync, ransomware-infected files are uploaded/synchronized on Box.

    21 votes

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    0 comments  ·  Shield  ·  Admin →
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  5. Request to improve synchronization speed between Box Web UI and BoxDrive"

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file on the Box Drive…

    58 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Admin →
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  6. BOX Drive - Block local file/folder creation if user does not have write access

    We do not allow creation of root folder in BOX. Also certain folders are read only for select staff. When using BOX Drive if they try to add content to an area they only have read access, the content is listed and appears to the employee, that they uploaded it to BOX. There is a tiny red dot but to many this is not sufficient to let them know the data is not being protected. Please configure BOX drive to not allow a local creation of content within the local BOX path if they do not have editor rights at…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  7. You are no longer logged in. Box Drive will now quit. Please restart the app and login again.

    cannot log into box. its reports this in the App on my mac. i can log into the web fine. what do i do?

    You are no longer logged in. Box Drive will now quit. Please restart the app and login again.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Synchronize changes between Box Edit and Box Drive for Excel

    The file which is referred from external, if we edit , save download and upload, we need to save original Excel from Box Edit. The customer does not want to open Edit only for this.

    For example, there are two excel ExcelA and ExcelB. Excel B is referring the data from ExcelA.

    ExcelA was created via Box Drive and ExcelB was from Box Edit.

    If Excel A was modified, then open ExcelB, but the modification is not reflected to ExcelB.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  9. Retrieve Box shared links along with local paths from Box Drive

    I am interested in retrieving a list containing local file paths and their shared links from Box Drive. This would be useful in scenarios where I am referencing many files through Box Drive (e.g., a mail merge in Microsoft Word which references a unique shared Box link in each email). Currently each shared Box link must be retrieved manually using Box Drive’s right-click context menu.

    0 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. 7 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  11. Direct transfer tool on macOS from connected NAS to Box online, bypassing the local drive cache

    Our scenario is a NAS with 80TB worth of data on it. Mac-only environment.

    I know about the standalone transfer tool available on Windows, but this is no option for our macOS environment.

    Box Shuttle (cloud) is not an option to get this data onto Box, either as it can't connect to our NAS direclty (and it being in offline network segment).

    Uploading in 1 go from the web portal fails miserably.

    Drag'n'drop from NAS to connected Box Drive client fills up disk space beyond capacity.

    Copying files from my NAS to Box Drive requires a tedious, manual process due…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Box Reports User Details - Distinguish download to local disk vs. download using Box Drive

    Want a way to tell if the user downloaded it locally to their machine vs. just opening the doc via Box Drive/Office App/Box website. This feature would be extremely helpful to when a user is leaving the company and we want to know if they are “taking company docs”. Having “download” for simply opening and editing a doc is mis-leading. Would be super helpful to differentiate between the two.

    2 votes

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  13. Allow copy and paste function between documents in Box drive online to be able to retain the endnotes

    Allow copy and paste function between documents in Box drive online to be able to retain the endnotes that were copied and pasted.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Show in Box Drive or Reveal in Finder from Box Web

    When I am looking at file in Box on a web browser, I want a button that takes me straight to the file in Box Drive/a macOS Finder window. We can already do that in the other direction (see attached, "View on Box.com"); it would be convenient to be able to do this in both directions. I don't know what the Windows equivalent is. Thanks for your consideration.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Be able to move files on Box online and have it update in Box Drive without having to log out.

    When moving large folders via Box online, the folder dissapears within Box Drive. According to Box, this is intended behavior, and requires the user to log out of the software and log back in, which resets what is synced. Box Drive should be able to update folder changes without having to sign out of the account.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Make Box Tags visible in Box Drive (on Windows)

    We have used Tags extensively to categorise content in Box, it would be great now that we have moved to Box Drive that these are visible against the folders displayed in here too.

    0 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Visual indicator of "Problem Items" in Box Drive taskbar icon.

    Our users frequently have "Problem Items" or sync errors in Box Drive that they don't know exist. It would be incredible if the "box" icon in the task bar had a (red?) exclamation mark appear when there are persistent sync errors so that a user knows they need to check out the issues and fix them.

    Otherwise they never know there are problems unless they happen to notice a red exclamation mark in the finder/explorer window if they are in the folder with the issue.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  18. 5 votes

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    2 comments  ·  Web App  ·  Admin →
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  19. Ability to perform file operation through directory command prompt

    File operation by operating by command prompt.
    Is there any way to operate the files and metadatas from the pointed directory?
    As far as I heard from SE, the answer was "no".
    For example, extract all the metadata in each filed from the pointed filename expantion and from the pointed directory by one command.
    It will be great if we could use this Box Drive by operating like linux or command prompt.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  20. Enhancement for Box Drive Auto lock/unlock

    We would like to see the lock owner name and the duration when a user opens a locked file. Also, we would like to get a notification when the lock gets released

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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