Help shape the future of Box
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9835 results found
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Increased Character Limit - Box Forms
Please increase character limit to 1000 for Box Forms long text. We have questions in surveys that we are looking to send out via Box Forms that exceed the current, 100-character limit.
13 votes -
Using public Beta for Folder Insights with Editor permissions
Most users who need Folder Insights are editors.
Also, invitations are often restricted for security reasons.
I would like to see Folder Insights and reports downloadable even for invite-restricted editors.-in Japanese-
フォルダインサイトを必要としているユーザーの多くは編集者権限であり、
またセキュリティ上の理由から招待を制限されていることが多い。
招待制限されている編集者権限でもフォルダインサイトの閲覧とレポートのダウンロードができるようにしてほしい。34 votes -
We want to easily check the initial upload date of a file
Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.
Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.
Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.
ファイルの初回アップロード日を簡単に確認したい：
現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。
「更新日」は変更があるたびに変わるため、ファイルの「初回アップロード日」を確認するにはバージョン履歴を遡り、一番最初にアップロードされたVer1の日付を確認するしかなく手間がかかります。
そこで、ファイルプロパティに「初回アップロード日」という項目を新たに追加してほしいです。Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.
Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.
Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.
ファイルの初回アップロード日を簡単に確認したい：
現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。…2 votes -
Request for improvement of the event where the cell date is different when previewing an Excel file
In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
Editor and viewer permissions are displayed as they were entered, but previewer permissions are not the date entered.
It seems to be caused by a bug in the library that Box Content Preview depends on, but there is no way to check the correct date because the previewer permission does not allow downloading the file.
Therefore, we strongly request improvements.【In Japanese】
＜タイトル＞
Excelファイルをプレビューした際にセルの日付が異なる事象の改善要望
＜本文＞
Excelにおいて、表示形式がユーザー定義となっているセルに日付を入力すると、プレビューアー権限で表示した際に異なった日付が表示されます。
例えば、『2026/1/1』と入力したセルはプレビューアー権限で確認すると『2026/10/12』と表示されます。
この事象は下記に記載があります。Boxプレビューの概要 – Box Support
https://support.box.com/hc/ja/articles/360044195013-Box%E3%83%97%E3%83%AC%E3%83%93%E3%83%A5%E3%83%BC%E3%81%AE%E6%A6%82%E8%A6%81カスタム形式「yyyy/m/d (aaa)」を使用した日付の値は、誤った日付を示す場合があります。 これは、Box Content Previewが依存しているライブラリのバグが原因です。 回避策として、「yyyy/m/d (ddd)」、「yyyy/m/d」のような別の形式を使用します。
編集者権限やビューアー権限は入力時と同じものが表示されますが、プレビューアー権限では入力されている日付ではありません。
Box Content Previewが依存しているライブラリのバグが原因のようですが、プレビューアー権限はファイルのダウンロードができないため正しい日付を確認する方法がありません。
そのため、改善を強く要望いたします。In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
This event is described below.Introducing Box Preview – Box Support
https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview“Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”
…
5 votes -
Automatic Approval Removal When Deleting Apps
Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.
We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.
If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.
アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。4 votes -
Improvement of API performance and creation of guidelines for API usage
When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.
We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.
Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.
This is hindering proactive API development. Please create clear guidelines that specify the details regarding API performance.
(In Japanese)
APIパフォーマンスの向上とAPI利用ガイドラインの作成：BoxのAPIを活用する際、1フォルダあたりのコンテンツが膨大だったり、フォルダへの招待数が多い場合、処理速度が大きく低下してしまい、処理が完了するまで多くの時間がかかり不満に思っています。
より快適でスピーディな処理をAPIで実現したいので、API利用時のパフォーマンス向上をしてほしいです。また、現時点ではAPIパフォーマンスに関するガイドラインが存在しないため、検証ベースでパフォーマンス低下の可否を確認するしかありません。
そのため、積極的なAPI開発の妨げになっています。 APIパフォーマンスに関する仕様を明確にまとめたガイドラインを作成してください。When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.
We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.
Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.
This is hindering proactive API development. Please create clear guidelines…
20 votes -
No emails when a group is added to a Box Hub
I was surprised that I accidentally triggered an email to all members when adding a group as a collaborator to a Box Hub- this does not typically happen with folders. I would like an option to suppress this.
2 votes -
Box AI on metadata
Ability to leverage AI on metadata of a file/folder, document properties - not just the content of the file
2 votes -
I want to reuse the content entered in File Request as a task message
We are running tasks in a Relay workflow, triggered by uploads via File Request.
In Box’s current specifications, the “file description” entered by users in the File Request form is saved in the file’s description field in its properties after upload.
However, when the Relay workflow starts, the message sent to the task assignee is the one configured in Relay. This message is recorded under the file’s “Activity,” but we also need to check the description field in the file properties, which means switching views and creates extra work.
If there were a feature that allowed us to set the content entered in the File Request as the Relay task message, we would be able to use that instead of the current operational workaround.
ファイルリクエストからのアップロードをトリガーにRelayワークフローでタスクを動かしています。
現状Boxの仕様では、ファイルリクエストフォームでユーザーが入力した「ファイルの説明」はアップロード後、ファイルのプロパティの説明欄に保存されます。
しかし、Relayワークフローがスタートした時、タスク担当者に送信されるのはRelayで設定したメッセージです。このメッセージはファイルの「アクティビティ」に残りますが、ファイルのプロパティの説明欄も確認する必要があり、切り替えが手間となっています。ファイルリクエストで入力した内容をタスクメッセージに転用できるようする機能実装をしてほしいです。
We are running tasks in a Relay workflow, triggered by uploads via File Request.
In Box’s current specifications, the “file description” entered by users in the File Request form is saved in the file’s description field in its properties after upload.
However, when the Relay workflow starts, the message sent to the task assignee is the one configured in Relay. This message is recorded under the file’s “Activity,” but we also need to check the description field in the file properties, which means switching views and creates extra work.
If there were a feature that allowed us to set the…
3 votes -
Support for shared links in MCP
Add a shared link resolution tool to the Box MCP server that accepts a Box shared link URL and returns the corresponding file or folder ID and metadata. Shared links are the primary way our users share content in Box, and without this capability, an agent cannot act on a shared link that a user provides directly. Users share links with colleagues as a natural part of their workflow; they should be able to share them with an AI agent the same way.
2 votesHappy to share that we'll be adding Shared links support in the upcoming weeks.
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AI in Hubs to query text/paragraph/hyperlinks
AI in Hubs to be able to query the text within a Hub builder and links. AI as is, only references the content, not information from the Hub (builder) itself
3 votes -
API Endpoint to Manage Custom Apps
There are not currently any API endpoints to call for custom apps - ideally there would be the ability to manage scopes, disable/deauthorzie + enable/authorize, delete apps (both server and user auth)
7 votes -
Automating Document Creation via Dynamic Table Generation with Forms & Doc Gen
[Request]
Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen[Customer Use Case]
The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.[Customer Needs]
They want to implement the following workflow as a web-based solution without custom development.- Enter invoice data per subsidiary via Forms
- Generate the invoice with Doc Gen
- Send a signature request to the manager via Box Sign
- After the manager signs, move the document to the shared folder with the local subsidiary
At present, this could be achieved by using the Doc Gen API, but that would require application development, which is a significant hurdle for the customer.
If the above can be done on the web without custom development, they believe it could be reused in other scenarios and accelerate broader business process automation.
=====================================================
[要望]
Forms + Doc Gen でドキュメント生成する際に動的なテーブルを生成できるようにしてほしい。［顧客のユースケース］
本社 IT 部門が、グループ内の現地法人に対してシステム利用料の請求書を毎月発行する作業を自動化したい。［顧客のニーズ］
以下の業務プロセスをカスタム開発なしの Web ベースのワークフローとして実現したい。- Forms で法人ごとに請求書データを入力
- Doc Gen で請求書を生成
- Box Sign で上司に署名リクエストを送信
- 上司の署名完了後、現地法人との共有フォルダにドキュメントを移動
現状、Doc Gen API を使えば実現可能だが、アプリケーション開発が必要になり、顧客にとってハードルが高い。
上記が Web ベースで実現できれば、他の業務シーンにも横展開でき、顧客の業務自動化を加速できると考えている。[Request]
Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen[Customer Use Case]
The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.[Customer Needs]
They want to implement the following workflow as a web-based solution without custom development.- Enter invoice data per subsidiary via Forms
- Generate the invoice with Doc Gen
- Send a signature request to the manager via Box Sign
- After the manager signs, move the document to the shared folder with the local subsidiary
At present, this could be achieved by using…
9 votes -
Redundant Shield alerts
Box Shield should be able to recognize when the same file or file set appears in multiple locations and treat it as a single item, rather than generating duplicate alerts across each instance. This would allow users to acknowledge (or dismiss) an alert globally—once for all occurrences—rather than having to clear it separately for every flagged file.
8 votes -
The ability to merge PDFs in Box
We would like to request the ability to merge multiple PDFs in Box to achieve parity with Microsoft SharePoint Online and One Drive.
Merge and extract PDF files: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/merge-extract-pdf?view=o365-worldwide
4 votes -
Ability to Reassign Group Admin Permissions En Masse
Via the GUI, it would be great to be able to reassign group admin permissions to a user for multiple groups in bulk. Use case is one user is admin for many internal groups, they leave the org, and their admin role requires replacement.
6 votes -
Image Crop in Box Canvas
Enable image cropping in box canvas.
Be really useful when creating mood boards to crop the images and screenshots in box canvas rather than doing this before uploading
2 votes -
Request to Enable Start Time Configuration for Shared Link Validity
I would like the ability to configure the start date and time for a shared link’s validity period.
For example, a shared link would become active and accessible 60 minutes after it is created.
This feature would help prevent issues caused by misconfigured shared link permissions or sending a shared link to the wrong recipient.2 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Export objects from Box Canvas
It has become very convenient to be able to export the entire Box Canvas as a PNG file.
However, it would be even more useful if individual objects on the Canvas could be copied and pasted into PowerPoint as separate objects.
Box Canvas上のオブジェクトをエクスポート
Box Canvasの画面全体をPNG形式でエクスポートできるようになり大変便利になりましたが、
PowerPointに各オブジェクトとしてコピー・ペーストできると更に便利です。11 votes
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