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10051 results found
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Enable branching from any point in a previous Box AI Home conversation
▼What problem could Box solve for you?
Box AI Home provides session history and allows users to view and resume previous sessions. However, when users revisit a past conversation, they need the ability to branch from a specific point in the conversation and ask a new follow-up question without overwriting or altering the original conversation flow.Today, users may have long-running Box AI conversations involving multiple files, folders, or Hubs as sources. In many business scenarios, a user may want to go back to an earlier answer or question and explore a different direction from that exact point. For example, after asking Box AI to analyze a set of documents, the user may later realize that they want to ask a different follow-up question based on the third answer in the conversation rather than continuing from the latest answer.
▼Requested enhancement
Please add a feature in Box AI Home that allows users to:- Open a previous session from session history.
- Select any prior message or response in that conversation.
- Start a new question from that point.
- Automatically create a new branched conversation or new session, while preserving the original conversation unchanged.
- Clearly show that the new session was branched from the original session, ideally with a reference back to the source session and the selected branch point.
▼Business impact / use case
This would improve productivity for users who conduct complex document analysis, legal review, policy review, research, proposal creation, or multi-document summarization using Box AI Home. Users would be able to explore multiple analytical paths without losing the original conversation context.This is especially important for enterprise use cases where AI conversations are used iteratively. Without branching, users must either continue from the latest point, manually recreate context, or start from scratch. This creates unnecessary friction and increases the risk of inconsistent analysis.
▼Expected outcome
Users can safely explore different lines of questioning from earlier points in a Box AI Home conversation, while keeping the original session intact. This would make Box AI Home more useful as a persistent, auditable workspace for enterprise AI workflows.
Box AI Homeの過去の会話において、任意の箇所から分岐して新しい質問を開始できるようにしてほしい
▼Boxに解決してほしい課題
Box AI Homeでは、セッション履歴から以前のセッションを表示・再開できます。一方で、過去の会話を参照した際に、会話の最後から再開するだけでなく、会話の途中にある任意の質問・回答の時点に戻り、そこから新しい質問を行って別の会話として分岐できる機能が必要です。Box AI Homeでは、複数のファイル、フォルダ、Hubをソースとして、長い会話を通じて分析や要約を行うケースがあります。そのような場合、後から「この時点の回答を起点に別の観点で質問したい」「最新の回答からではなく、途中の回答から別ルートで検討したい」といったニーズが発生します。
▼要望内容
Box AI Homeに以下の機能を追加してほしいです。1.セッション履歴から過去の会話を開く。
2.過去会話内の任意の質問または回答を選択する。
3.その時点を起点として新しい質問を開始する。
4.元の会話を変更・上書きせず、新しい分岐会話または新しいセッションとして保存する。
5.分岐元のセッションおよび分岐した位置が分かるように表示する。▼業務上の効果・ユースケース
この機能により、Box AI Homeを利用した複雑な文書分析、法務レビュー、規程確認、調査、提案書作成、複数文書の要約といった業務の生産性が向上します。現状では、過去の会話の途中から別の検討を行いたい場合でも、最新の会話末尾から続けるか、手動で文脈を再作成するか、新しいセッションを最初から作成する必要があります。これは作業効率を下げるだけでなく、分析の一貫性を損なう可能性があります。
▼期待される結果
ユーザーは、元の会話を保持したまま、過去の任意の会話ポイントから安全に別の質問・分析ルートを開始できるようになります。これにより、Box AI HomeはエンタープライズAI業務における、より実用的で継続性のあるワークスペースになります。▼What problem could Box solve for you?
Box AI Home provides session history and allows users to view and resume previous sessions. However, when users revisit a past conversation, they need the ability to branch from a specific point in the conversation and ask a new follow-up question without overwriting or altering the original conversation flow.Today, users may have long-running Box AI conversations involving multiple files, folders, or Hubs as sources. In many business scenarios, a user may want to go back to an earlier answer or question and explore a different direction from that exact point. For example,…
4 votes -
Enable image resizing in Box Hubs
All images pasted are resized to the full width of the page - this does not work for small images. Requesting the ability to resize images to make them smaller within a block.
2 votes -
Enable selecting files stored in Box directly in File Requests
Currently, file request links only allow you to upload files from local folders.
This is convenient if you use Box Drive, but users who rely solely on the browser have to download files from Box and then re-upload them via the file request link.I would like the file selection for file requests to allow choosing not only folders on the PC, but also files already stored in Box directly from the browser interface.
〈ファイルリクエストでBox内ファイルを直接選択可能にしたい〉
現在、ファイルリクエストリンクでは、ローカルフォルダ内のファイルしかアップロードできません。
Box Drive を利用している場合は便利ですが、ブラウザのみを利用するユーザーは、いったん Box からファイルをダウンロードしてから、ファイルリクエストリンクへ再度アップロードする必要があります。ファイルリクエストでアップロードするファイルの選択時に、PC上のフォルダだけでなく、ブラウザ画面から Box 内に保存されているファイルも直接選べるようにしてほしいです。
13 votes -
I want to open Box Notes in view-only mode
Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.
Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.
We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.
〈Box Notesの閲覧モードで開きたい〉
現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。22 votes -
Enhancement of the content sorting feature in Hub
Currently, when placing multiple pieces of content in Hub, you can manually change their order, but it would be more convenient if sorting could be made easier.
We would like to be able to sort multiple pieces of content placed in Hub all at once, in ascending or descending order, by size, file name, update date, etc.
〈Hubのコンテンツ並び替えを強化してほしい〉
現在、Hubに複数コンテンツを配置するとき、手動で順番を入れかえることができますが、もっと簡単に並び替えができると便利です。Hubに配置している複数コンテンツに対しサイズやファイル名、更新日などを昇順/降順で一括で並び替えを行いたいです。
23 votes -
Per-Application Control for AI API
【Current Behavior】
The AI API setting in the Admin Console is currently a tenant-wide
toggle (ON/OFF). Once enabled, all custom applications (both
Server Authentication and OAuth 2.0 apps) under the enterprise
can invoke AI API endpoints. There is no mechanism to permit or
restrict AI API usage on a per-application basis.【Problem / Business Impact】
Because AI API consumption is billable, administrators cannot
selectively allow AI API access only for specific sanctioned
applications while blocking others. This creates the following
risks:- Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction, leading to unexpected charges.
- Blocked adoption: To avoid unintended billing, customers are forced to keep AI API disabled at the tenant level, which prevents legitimate, pre-approved applications from leveraging AI API capabilities.
- Lack of governance: Administrators have no way to audit or enforce which applications are permitted to consume AI API resources, conflicting with standard enterprise governance requirements.
As a result, customers who want to pilot AI API with a limited
scope, or who want to separate billable vs. non-billable
application usage, cannot proceed.【Requested Feature】
Introduce per-application control for AI API access. Specifically:- In the Admin Console (or Developer Console application management), allow administrators to explicitly allow or deny AI API access for each individual custom application.
- The setting should override the tenant-wide toggle, or at minimum be evaluated in addition to it, so that administrators can maintain a default-deny posture while whitelisting specific applications.
- Provide visibility (e.g., via Admin Console or reporting) into which applications are currently permitted to consume AI API.
【現状の挙動】
管理コンソールのAI API設定は、テナント単位のON/OFFトグルのみ
提供されています。有効化すると、当該エンタープライズ配下の
全てのカスタムアプリケーション（Server Authentication および
OAuth 2.0 アプリケーションの双方）がAI APIエンドポイントを
呼び出し可能となります。アプリケーション単位でAI APIの
利用可否を制御する手段は存在しません。【課題・ビジネスインパクト】
AI APIは従量課金対象であるため、管理者が承認した特定の
アプリケーションのみにAI API利用を許可し、それ以外を制限する
という運用が現状では不可能です。これにより、以下のリスクが
発生しています。- 意図しない課金の発生：AI APIスコープが有効な全ての アプリケーションが課金対象の処理を実行可能であり、 管理者が認知しないAI API課金が発生する可能性がある。
- 利用機会の喪失：意図しない課金を回避するため、テナント 単位でAI APIをOFFのまま運用せざるを得ず、本来承認済みの アプリケーションにおいてもAI API機能を活用できない。
- ガバナンスの欠如：どのアプリケーションがAI APIを利用して いるかを管理者が制御・監査する手段がなく、エンタープライズ における標準的なガバナンス要件を満たせない。
結果として、限定的なスコープでAI APIを試行したい、あるいは
課金対象アプリと非対象アプリを分離して管理したい顧客が、
AI APIの採用判断に至れない状況が発生しています。【要望機能】
AI APIアクセスをアプリケーション単位で制御する機能の実装を
要望します。具体的には以下の通りです。・管理コンソール（または開発者コンソールのアプリケーション
管理画面）において、個別のカスタムアプリケーションごとに
AI APIの利用可否を明示的に許可／拒否できるようにする。
・当該設定はテナント単位のトグルを上書きする、もしくは
併せて評価される仕様とし、管理者がデフォルト拒否を維持
しつつ特定アプリケーションをホワイトリスト化できる運用を
可能とする。
・現時点でAI API利用が許可されているアプリケーションを
管理コンソールまたはレポート機能から可視化できるように
する。【Current Behavior】
The AI API setting in the Admin Console is currently a tenant-wide
toggle (ON/OFF). Once enabled, all custom applications (both
Server Authentication and OAuth 2.0 apps) under the enterprise
can invoke AI API endpoints. There is no mechanism to permit or
restrict AI API usage on a per-application basis.【Problem / Business Impact】
Because AI API consumption is billable, administrators cannot
selectively allow AI API access only for specific sanctioned
applications while blocking others. This creates the following
risks:- Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction,…
4 votes -
Reverse Image Search
Being able to upload an image and Box browser finding it (or similar) within a specified folder. Similar idea to Google lens.
67 votes -
Enable Sharing Box Automate Workflows with User Groups
Currently, Box Automate workflows can be shared with individual users. We would like to request an enhancement that enables workflows to be shared with user groups.
This feature would reduce reliance on specific individuals and support team-based workflow management. In situations where the workflow owner leaves the company, changes roles, or becomes unavailable, other members of the group could continue to manage and maintain the workflow without disruption. This would improve operational continuity and reduce administrative overhead.2 votes -
test flow
testing flow
1 vote -
Collaboration - Asset Transformation (ability to resize assets), DAM feature
Many Digital Asset Management Solutions allow Asset transformation (the ability to dynamically resize/reformat assets without manual intervention)
Use case: I create a new design that I want launch to different marketing campaigns (instagram, tiktok, email hero image, website hero image etc). From one design, I need to automatically create different sizes for each location.
2 votes -
Send Signature Request on Behalf of Another User
Requesting the ability to act as another Box user when requesting a signature on a document. Use case is where an executive needs a doc for signature, and their admin generates that request on the exec's behalf -- the exec name holds more weight, so the ability for that admin to be granted extended Sign privileges to be able to send a request as if they were the exec. This is similar to Zoom's scheduling privileges where a user can schedule meetings as a "delegate" of another user (and the meeting invite looks as if it was coming from the user themselves, vs as the delegate).
Requesting the ability to act as another Box user when requesting a signature on a document. Use case is where an executive needs a doc for signature, and their admin generates that request on the exec's behalf -- the exec name holds more weight, so the ability for that admin to be granted extended Sign privileges to be able to send a request as if they were the exec. This is similar to Zoom's scheduling privileges where a user can schedule meetings as a "delegate" of another user (and the meeting invite looks as if it was coming from the…
2 votes -
Box AI Access to Public Internet
Ability for Box AI to search the public internet
2 votes -
Implementation of stable access to external shared links (such as app.box.com) in BVE-enabled environments (ent.box.com)
Currently, when accessing external shared links (app.box.com) from a BVE-enabled environment (ent.box.com), the browser login session is not always properly maintained, and Box may temporarily fail to recognize the user’s account.
When shared links are used regularly in business operations, having to log in again or switch browsers each time places a significant burden on users and negatively affects productivity.Please ensure that users can access external shared links (app.box.com) reliably from BVE-enabled environments without session interruptions or the need to log in again.
Additionally, please prevent errors caused by differences between app.box.com and ent.box.com.（日本語）
BVE有効環境（ent.box.com）における外部共有リンク（app.box.com など）の安定アクセス機能の実装現在、BVE有効環境（ent.box.com）から外部共有リンク（app.box.com ）にアクセスすると、 ブラウザのログイン状態（セッション）が正しく引き継がれず、一時的にBox側でアカウントが認識できなくなる場合があります。
業務上、共有リンクの利用機会が一定数ある場合、都度再ログインやブラウザの切り替えが必要になる状況は、ユーザーの負担が大きく、業務効率にも影響します。安定的にBVE有効環境でも外部共有リンク（app.box.com）アクセス時にセッションが切れず、再ログイン不要で利用できるようにしてください。
また、app.box.com / ent.box.com の差異に起因するエラーが発生しないようにしてください。Currently, when accessing external shared links (app.box.com) from a BVE-enabled environment (ent.box.com), the browser login session is not always properly maintained, and Box may temporarily fail to recognize the user’s account.
When shared links are used regularly in business operations, having to log in again or switch browsers each time places a significant burden on users and negatively affects productivity.Please ensure that users can access external shared links (app.box.com) reliably from BVE-enabled environments without session interruptions or the need to log in again.
Additionally, please prevent errors caused by differences between app.box.com and ent.box.com.（日本語）
BVE有効環境（ent.box.com）における外部共有リンク（app.box.com など）の安定アクセス機能の実装現在、BVE有効環境（ent.box.com）から外部共有リンク（app.box.com ）にアクセスすると、…
2 votes -
Enhanced Detail when an upload fails and notification of upload failure sends out.
When an email upload fails, there is no level of detail associated with the notification sent from Box. It would be extremely helpful to be notified of exactly which upload or folder location of the failure that occured.
2 votes -
Loop through folders in a folder, and other lists of IDs/strings in a Box Automate workflow
hi team. any thoughts on when we'll be able to loop through folders?
(the ability to loop over files in a folder is good, and would be even better if we could have that within a loop that loops over folders)
some use cases:
customers wanting to process files (i.e. move, rename, MDE) in folder trees, involving multiple levels of folders in the tree, and some but not all folders should be included excluded
customers wanting to bulk process folders - e.g. loop through folders in folders in folders, and then move/delete empty folders
loop through folders and validate certain metadata attributes, for example, whether the case is closed or open or ongoing, and that would then move the folder to an appropriate archive,
hi team. any thoughts on when we'll be able to loop through folders?
(the ability to loop over files in a folder is good, and would be even better if we could have that within a loop that loops over folders)
some use cases:
customers wanting to process files (i.e. move, rename, MDE) in folder trees, involving multiple levels of folders in the tree, and some but not all folders should be included excluded
customers wanting to bulk process folders - e.g. loop through folders in folders in folders, and then move/delete empty folders
loop through folders and validate certain…
3 votes -
Enable HTML Rendering in Box Mobile
Box Mobile should support HTML rendering, consistent with the Box web experience.
Without mobile rendering, users must download files, open another application, or wait until they can access a desktop browser.
Enabling HTML rendering in Box Mobile would provide a consistent cross-platform experience and allow users to securely view HTML content directly within Box.2 votes -
Reflect Web "Home Page" (Account Settings) setting in the iOS/iPadOS app
Please improve the Box app for iPhone/iPad so that the "Home Page" setting
configured under [Account Settings] > [Home Page] on the web app (e.g.
setting Collections as the landing view) is also applied when logging in
via the iOS/iPadOS app.Currently, the "All Files" view is shown by default on mobile regardless
of this setting. For users who collaborate on many folders, this makes
the first screen after login cluttered and harder to navigate, especially
compared to the web experience where a curated Home Page can be set.Aligning this behavior between web and mobile would let users land on
their preferred view (e.g. Collections) consistently across devices,
improving usability for anyone managing a large number of folders.
（日本語）
iPhone/iPadアプリからBoxを利用する際、Web版の[アカウント設定]-[ホームページ]
で設定した内容（コレクション等）が、iOS/iPadOSアプリでも反映されるよう
改善をお願いいたします。現状、モバイルアプリではこの設定に関わらず、ログイン後は常に[すべてのファイル]
が表示されます。多くのフォルダに参加しているユーザーにとっては、ログイン直後の
画面が見づらく、ホームページを柔軟に設定できるWeb版と比べて使い勝手に差が
生じています。Web版とモバイル版で挙動を揃えることで、デバイスを問わず自分の見たい画面
（コレクション等）にすぐアクセスできるようになり、多くのフォルダを扱う
ユーザーの利便性向上につながると考えます。Please improve the Box app for iPhone/iPad so that the "Home Page" setting
configured under [Account Settings] > [Home Page] on the web app (e.g.
setting Collections as the landing view) is also applied when logging in
via the iOS/iPadOS app.Currently, the "All Files" view is shown by default on mobile regardless
of this setting. For users who collaborate on many folders, this makes
the first screen after login cluttered and harder to navigate, especially
compared to the web experience where a curated Home Page can be set.Aligning this behavior between web and mobile would let users land…
2 votes -
I'd like the trash bin status to be reverted to the previous specification.
Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
Please refer to the attached image for the previous state.12 votes -
Drive Map
It would be great if Box offered drive mapping with a drive letter, similar to Google Drive.
We've reached a bottleneck in our workflow because, as a content creation company, many of the applications we use such as Autodesk Maya require assets to be referenced using local file paths or mapped drive letters. Without this functionality, integrating Box into our production pipeline is difficult and limits its use for professional content creation workflows.
2 votes -
Support CrowdStrike integration to GovCloud
Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.
9 votes
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