9736 results found

1. langauage

   the language display is still in japanese even though i already set it to english at login page

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Enable longer retention policies (Specifically 150 yr policy option)

   At USAA life Insurance we have many documents that need a longer retention policy of 150yrs and the longest you have available is 50 yrs. We have 2 million documents that we cannot apply a policy to because of this issue.

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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3. Ability to Toggle AI Autofill on Folders via API

   AI Autofill can only be enabled on folders through the Box UI. Having an API endpoint to enable AI Autofill at the folder level so it can be automated during folder provisioning would save a lot of time.

   In our use case, a Salesforce Flow creates a Box folder structure, applies metadata templates, and configures cascade policies. Being able to toggle AI Autofill via API would allow the entire process to run end-to-end without manual steps and avoid maintaining custom AI Extract + metadata upload automation as a workaround.

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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4. About the Behavior of the iOS Version of Box for Microsoft Teams

   When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.

   Current behavior:
   
   When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
   Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is already shared with the chat recipient for collaboration.

   (Regarding the above improvement request, we have contacted both Box and Microsoft as a support issue. Although both parties recognize it as a problem that should be addressed, it has not been resolved, which is why we are submitting it here.)

   <<<以下日本語>>>
   iOS版のTeamsのチャットにBoxから「ファイルをアップロード」でファイル添付しメッセージを送信した場合も、送信後のメッセージにファイルが添付されて表示されてほしい。
   現状：上記操作を行なった場合、送信後のメッセージには添付したファイルは表示されず、アップロードした側にはチャット相手がファイルのコラボレーションを承諾した旨のメール通知が来るが、チャット相手には何も通知がなく、「すべてのファイル」配下にファイルが表示される。なお、Box上ではMicrosoft Teams Chat Filesフォルダにファイルがアップロードされており、チャット相手にコラボレーションされている状態になっている。
   (上記改善提案について、Box社、Microsoft社両方に障害対応として依頼しているが、対処すべき障害と認識されていても、改善されないためこちらに送信した)

   When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.

   Current behavior:
   
   When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
   Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is… more

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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5. Expired Shared Link lookup for Admins

   Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.

   Many times, users are reaching out to Technical Support because a Shared Link is Expired.

   Key Features:
   -Provide ability to enter an Expired shared link (standard or vanity URL)
   -Information returned after searching:
   -File/folder name
   -File/folder owner
   -File/folder location (Owner -> Folder hierarchy)
   -Status (whether the file/folder has been deleted or not)
   -Admin-level 'delete' (ability for the admin to delete the file on the spot)

   CSM filing on behalf of customer

   13 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. Desktop App

   Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

   Key features
   1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
   2. Instant previews and content summaries for documents, PDFs, images, and presentations
   3. Direct file actions: move, copy, rename, delete, share, and bulk operations
   4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
   5. Permission-aware UI with activity feed and audit logs
   6. Connectors for other cloud providers and APIs for extensibility

   Business value
   1. Faster file discovery and management, lowering time-to-find
   2. Differentiates Box, supporting retention and upsell opportunities
   3. Reduces support tickets and enhances collaboration

   Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

   Key features
   1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
   2. Instant previews and content summaries for documents, PDFs, images, and presentations
   3. Direct file actions: move, copy, rename, delete, share, and bulk operations
   4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
   5. Permission-aware UI with activity feed and audit… more

   2 votes

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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7. Share Box Forms with co-owners

   Can you enable the ability to share a Box Form with another user as a co-owner or editor?

   For example, if I create a Form, and then leave the company, a co-owner could still use it or make edits.

   16 votes

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   on roadmap  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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8. Box Forms - Ability to add pictures to the checkbox options

   Please add the ability to add an image to the checkbox options. See attached image of MS Forms feature for reference.

   •  

   4 votes

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   under consideration  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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9. Display image size (width x height) on Box Drive

   I would like to see the width and height dimensions of image files on Box Drive.

   14 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Metadata attribute update

    As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.

    Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.

    Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations

    •  

    1 vote

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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11. Internal links to documents for collaboration

    We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to the actual document rather than a copy of the document? The link would follow existing permissions.

    We use Box Drive for a native experience for users to access documents. The downside is when collaborating on documents, most people tend to upload a copy of the document to an email and send it, which results in multiple versions of the document. On my prior document system, Outlook would allow users to upload a file that was actually a link to the stored document so people could collaborate on it. I know we could create/send a shared link, but this would result in alot of unnecessary links floating around. Could Box Drive/Outlook prompt to upload a link to… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Toggle for automatically opening documents in a new tab

    Either allowing Right Click on suggested search bar results or creating a toggle where clicking a document/picture/file/etc opens it in a new tab instead of on the current tab. I am SO tired of hitting the back arrow/duplicating pages when I need to open more than one document at a time

    4 votes

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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13. Box Drive built with the new architecture to not move deleted files/folders to the local Recycle Bin

    For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
    ・Folders with online status
    ・Folders with downloaded status
    ・Files with downloaded status

    One of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
    However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.

    We feel that the fact that data supposedly deleted on Box Drive in reality still remains locally (in the Recycle Bin) undermines the value of using Box Drive. We are concerned that, after opting in, this results in a state where the overall security level is effectively reduced.

    Additionally, items moved to the Recycle Bin can be restored locally (e.g., to the desktop), which results in an extremely inadequate security situation. Therefore, we would like the behavior to be the same as in environments where opt-out is disabled, so that items are not moved to the local Recycle Bin.

    新しいアーキテクチャのBox Driveでは、主に以下に該当するアイテムを削除すると、ローカルとBoxWebのごみ箱に移動する挙動を確認しています。
    ・ステータスがオンラインのフォルダ
    ・ステータスがダウンロード済みのフォルダ
    ・ステータスがダウンロード済みのファイル

    Boxを利用する顧客の理由の一つとして、セキュリティー向上（情報漏洩防止）のため「データは極力ローカルには保存しない」運用を期待する部分がありますが、ローカルのごみ箱に移動されたアイテムに対しては、Boxで設定しているごみ箱の削除ポリシーが利かなくなると思われます。
    Box Drive上で削除したはずのデータが、事実上まだローカル上に残る（ごみ箱に残る）状態は、Box Driveを利用する意味が薄くなってしまうと感じており、オプトイン後は「セキュリティーレベルが低下した」状態になってしまうという懸念があります。

    また、ごみ箱に移動したアイテムはローカル（デスクトップ等）に復元することも可能となってしまいセキュリティが極めて不十分な状況に陥っているため、オプトアウト無効の環境と同じようにローカル上のごみ箱には移動しないようにしてほしいです。

    For the new-architecture Box Drive, we have observed that deleting the following types of items primarily moves them to the local and Box Web trash.
    ・Folders with online status
    ・Folders with downloaded status
    ・Files with downloaded status

    One of the reasons customers choose Box is to improve security (prevent information leaks), and they expect to operate in a way that “data is stored locally as little as possible.”
    However, once items are moved to the local Recycle Bin, the deletion policies configured for the trash in Box are no longer applied to those items.

    We feel that the fact that… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Passwordless Authentication

    Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
    Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

    For SMS or Authenticator app authentication,
    requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

    Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to OTP. It would be preferable if this became available.
    OTP: Entering the 6-digit OTP displayed in the Authenticator app on the device you want to log in from.
    Number Matching: Entering the 2-digit number displayed on the device you want to log in from into the Authenticator app.

    Authentication using security keys (passkeys/FIDO2) has been released. I think this is a very positive step forward.
    Currently, the process requires entering your Box ID and password, followed by inputting a physical key. It would be great if security keys alone could enable passwordless authentication.

    For SMS or Authenticator app authentication,
    requiring the sequence: ID input ⇒ OTP sent/entered ⇒ Box password input would also help counter dictionary-enhanced phishing (phishing aimed at understanding user password patterns, not necessarily targeting unauthorized Box logins).

    Additionally, using the Number Matching format for Authenticator app authentication offers higher phishing resistance and convenience compared to… more

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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15. Box Hubs Inherited Permissions

    The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.

    88 votes

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    4 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    This feature is on our roadmap.

16. DOWNLOAD DELETED FILE

    Would like the option to download a deleted file instead on Restoring it. I would like to be able to download to my downloads folder instead of just restoring the file to its original location.

    5 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Is it possible to upload a document in box that has links to folders within Box

    I would like to know is it possible to create a document that has URLS that connect to other folders within my box tenant, or within my folder structure?

    2 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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18. More user-controlled settings (organizational and other)

    Allow users to set default sorting method. E.g., I can choose to have files always appear in alphabetical order.
    Furthermore, allow users any controls they would have with a regular file explorer. I genuinely don't understand why my workplace wants me to use Box: File Explorer But Worse Somehow™
    Let users control their UI. It was reality a mere decade ago and now every company tries to obscure choice beyond reason. It's frustrating. We want our controls back.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. AI Redaction

    Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.

    17 votes

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    researching  ·  3 comments  ·  Box AI  ·  Delete…  ·  Admin →
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20. Subject: Connecting the Box AI Agent to File Hubs

    I can select all the authorized Box AI Agents on almost any File Hub on Box.
    However, since Box AI Agents are often created for specific purposes, I would like them to be preset only in specific folders and File Hubs.

    8 votes

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    0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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