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9665 results found

  1. 4 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  2. 1 vote

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    0 comments  ·  Collections  ·  Admin →
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  3. Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser

    Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.

    We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
    Microsoft Office Coauthoring Basics] via a browser is also disabled.
    Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
    Errors in opening the file in the browser cause confusion for the user.
    Also, please add the following explanation to the Access Policy Settings…

    30 votes

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    researching  ·  1 comment  ·  Shield  ·  Admin →
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  4. Box for Teams Content Card Support for Group Invites

    We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
    After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
    Therefore, to avoid confusion for users, we would like you to take the following action.

     【Requests】:
      1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
      2.In the future, we would like to see content cards for group invitations also be supported.

     【Target article】:
      Using Box for…

    3 votes

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  5. Push the recommended Hub

    In Box Hubs, we would like to have the ability to push high priority Hubs from the admin side.

    Currently, users have to click on the "Box Hubs" tab from the left side of the screen to get to each Hub.
    The name "Box Hubs" is not intuitive to the average user, so they almost never access it.
    This is the same as the "feeds" that were discontinued in beta.

    On the other hand, we would like to have the ability to push Hub recommendations to all managed users or specified gruop.
    Specifically, we have the following suggestions
    (1) Display…

    3 votes

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    0 comments  ·  Box Hubs  ·  Admin →
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  6. Enable Sign request to have a different name than the file name

    When uploading or renaming a file, the name of the first file becomes the name of the request.
    In some cases we want to differentiate between the two since the file can be more generic and the request can be more personal, e.g. a contract template.
    We want to separate the file's name from the request name, making sure we propagate the request name to emails and signing logs.

    2 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  7. Audit Log for Outbound Email Status

    Feature request to allow an audit log for outbound emails sent from Box (noreply@box.com).

    The problem: An external collaborator says they did not receive an email notification for an uploaded/edited file. The external collaborator has the proper Box email notification settings but did not receive an email from Box.
    Currently, there is no way for us to know with certainty that the email left Box's email server OR if there was an issue trying to send to the external collaborator (e.g. collaborator email is blacklisted due to previous bounces).

    We can't help clients with issues on receipt of…

    1 vote

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  8. Request for API Improvement (Folder Move API)

    In the folder move API, we would like you to add a function to set query parameters (force=true, etc.) to force execution.
    The intention is to be able to quickly and efficiently respond to the necessary operations in "exceptional cases" and "emergencies", ignoring the usual constraints,
    We request that it be introduced as a function in order to improve the efficiency of operational work by administrators.

    1 vote

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  9. Request for additional enterprise setting items (moving across content owners)

    In the Enterprise settings, we believe that we need to have a feature that allows us to set an option that does not warn when moving across content owners.
    If you are caught by the information barrier limitation, "Stop at the warning display"
    If not, we would like to make it "movable without warning".
    In particular, we believe that this feature is useful for Box tenants with a closed configuration, so we request that it be introduced as a feature.

    2 votes

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  10. Download and Print restriction policy and Office co-authoring

    I have Office co-editing enabled on my device.

    An error appears when I try to edit an Office file from a web browser that has the file labeled with "Download and Print Restrictions Access Policy for Box Desktop" enabled.

    It's meant to be a label to disable BoxDrive, but I'm having trouble if I can't edit it from a web browser.

    Please enable Office co-authoring from a web browser, even if the file is labeled with these restriction.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  11. Custom Columns (with sort) for Users and Groups

    Custom Columns (with sort) for Users and Groups

    The current Admin console defaults to the below columns with no way to customize for better productivity:
    Name
    Email
    User ID
    Role
    Status
    Storage Used

    This request would allow the Main admin account to customize which columns are displayed while looking at your Users and Groups page. These custom column choices can be chosen from the custom Tags (which are already a feature). Allowing important information to be seen at a glance rather than having to go into each user to get additional pertinent information.
    Some examples of custom columns may be: …

    1 vote

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  12. Setting Output Destination for Box Reports

    I want to be able to set the output destination folder name or file name for Box reports. Since it is necessary to regularly create activity logs for each team and project, I want to be able to distinguish which department or project the report belongs to by folder name or file name.

    Boxレポートの出力先フォルダ名かファイル名を設定できるようにしたい。チームや案件毎にアクティビティログを定期的に作成する必要があるため、フォルダ名やファイル名でどの部署や案件のレポートなのか区別できるようにしたい

    18 votes

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  13. Issue with displaying list of invited collaborators

    Exposing the list of users collaborating on a folder to users from other companies could lead to a personal information leak. In the future, we would like to make the collaborator list invisible to users outside the company by default. We hope that this will be improved.

    in japanese
    フォルダにコラボレーションされたユーザー一覧が他社から見えてしまうと、個人情報漏えいに繋がります。
    将来的に、コラボレータ一の一覧が社外のユーザーからデフォルトで見えないようにしてほしいです。
    改善されることを期待しております。

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  14. Super collections

    My workplace is too large to come up with reasonable startegies and Box is a bit chaotic. Collections and the My Collections view is a great way to keep my colleagues's work tidy, but it would be nice to have a hierarchy of collections and be able to have supercollections (i.e., collections of (super)collections).

    1 vote

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    0 comments  ·  Collections  ·  Admin →
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  15. Show on Desktop Contextual Menu Option

    A number of users have suggested a feature that they very much enjoyed and used with Dropbox that allowed them to seamlessly work between Desktop & Web.

    The feature is 'Open location on Desktop', this would allow the user to find something in the web interface that offer all of the filtering of the web app to locate content, but to be able to simply open the location on the desktop (either via explorer on a PC or Finder on the Mac)

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  16. About the expiration time of shared links

    I would like shared links to be processed at tenant set times.
    (For Japan: Links are processed when the date changes at 0:00)

    テナント設定時刻で共有リンクが処理されるようにしていただきたいです。
    (日本の場合:0:00の日付が変わるタイミングでリンクが処理される)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. BVE File Request Links Redirects

    File Request Links need to follow the same format as shared links, this would allow Box Verified Enterprise to be enabled without having to recreate all of the File Request Links afterwards since existing links no longer work when enabled after initial setup/when in full production.

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  18. box relay

    Box Relay Processing Delay

    Our client experienced significant delay in Box Relay Processing.
    This Relay assigns task to user after previous task was completed, but it took about 3 hous to do that after previous task was completed.
    Although Box Relay is not always processed in real time accourding to the article※1 below, 3 hours delay affects their work efficiency.
    We hope Box Relay be fixed and this problem will be improved.

    Thanks.

    ※1
    I have shared the link above.
    Please follow the link provided above.
    https://support.box.com/hc/en-us/articles/360043695134-Box-Relay-FAQ

    Box Relayの処理遅延
    弊社のクライアントは、Box Relay処理について大きい遅延がありました。
    Box Relay処理内容は、前のタスクが完了した後に、次のユーザーへタスクを割り当てるよう設定されていますが、
    今回は前のタスクが完了した後に、次回のユーザーへ割り当てるまで約3時間かかりました。
    下記のリンク※1によると、Box Relayはリアルタイムで処理されるわけではありませんが、3時間の遅延はクライアントの業務効率に影響を与えます。
    Box Relayが修正され、タスク処理の遅延問題が改善されることを願っております。

    以上、よろしくお願いいたします。

    ※1…

    4 votes

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    0 comments  ·  Workflow  ·  Admin →
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  19. Power consumption diagnosis/rehabilitation program

    The power consumption of the task manager is very high'' for theBOX'' process, and the PC is actually getting hot and the fan is running at high speed. I think it would be nice if there was a program that could diagnose and resolve the reason why the power consumption of the BOX is increasing. (You can also create and deploy a manual to reduce power consumption.)

    タスクマネージャの電力消費が’BOX’のプロセスにおいて、’非常に高い’となっており、実際にPCが高温となり、ファンも高速で回っております。BOXの電力消費が上がっている理由の診断、解消をしてくれるプログラムがあればいいなと思います。(電力消費を抑えるマニュアルの作成・展開でもよいです。)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Incorrect unsuccessful SSO sign on message.

    My company uses Okta for SSO. I went to sign on at box.com. After entering my username, Google Authenticator token, and my password, I received an error message.
    "Single sign-on authentication was unsuccessful (reference #GMSOVUES). with a partner # and a Target resource (I have a screenshot).
    I typed "box.com" into the location bar to start the sign on process again. I entered my username. Boom, I was logged in. Thus, either the error message was incorrect, or Box has larger security problems.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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