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9665 results found

  1. Easy access the original file from the user interface after signing is completed

    We use Box Sign frequently in our work.
    In the current specifications, after signing is completed, the "Sign Completed Screen" or the "Box Sign List Screen" is displayed.

    After a file has been signed, there are many cases where additional work needs to be done in the location where the original file is stored.
    However, we find it very inconvenient that we cannot reach the folder where the original signature file is saved unless we trace it back from the top folder.

    Please prepare a link to access the original file (or the folder where the original file is saved)…

    4 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  2. Request for Partial Upgrade to Box Enterprise Advanced.

    We would like to partially upgrade to the Box Enterprise Advanced plan, rather than applying it to the entire tenant. This would allow us to conduct testing in a real environment, which could ultimately lead to a full company-wide upgrade.

    Box Enterprise Advancedのプランについてテナント全体ではなく部分的にアップグレードを可能にしたい。このことによって実際の環境での検証が可能になり、最終的に全社でのアップグレードにもつながる可能性がある。

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Request for the ability to remove from the Suppression List via API

    If a welcome message is sent before the mailbox creation is complete, it will be added to the Suppression List as an invalid email address.
    However, I don't know which email address was added to the suppression list.
    In addition, only one item can be removed from the suppression list.
    In addition, you can only remove one email address from the suppression list at a time.
    I would like to be able to remove from the suppression list via API.

    【In Japanese】
    <タイトル>
    抑制リストからの解除をAPI経由で行う機能の要望
    <本文>
    メールボックスの作成が完了する前にウェルカムメッセージが送信されると、無効なメールアドレスとして抑制リストに追加されてしまいます。
    しかし、どのメールアドレスが抑制リストに追加されたかがわかりません。
    また、抑制リストからのメールアドレスの解除は1件ずつしか実行できません。
    API経由で抑制リストからの解除が実行できるようにしてほしいです。

    4 votes

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  4. Ability to disable the ai

    Would like the ability to disable the ai thing. Everything I have ever asked the ai gives me the same result in it failing to read any document I give it. I have never found a use for this thing and I want to be able to disable it as it is way to intrusive.

    4 votes

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    0 comments  ·  Box AI  ·  Admin →
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  5. Add new formats to formatting text tags (年月日, yyyy/mm/dd)

    Please make the text tags specified in DocGen templates compatible with the date formats commonly used by Japanese customers.

    These are formats that are very commonly used in contracts and invoices.
    1. yyyy/mm/dd → 2025/06/06
    2. yyyy/m/d → 2025/6/6
    3. yyyy年mm月dd日 → 2025年06月06日
    4. yyyy年m月d日 → 2025年6月6日

    ーーーーーーーーーーーー
    DocGenテンプレートで指定するテキストタグで、日本のお客さまがよく使う日付書式に対応してほしい。

    これらは契約書や請求書でとてもよく使う書式です。
    1.yyyy/mm/dd → 2025/06/06
    2.yyyy/m/d → 2025/6/6
    3.yyyy年mm月dd日 → 2025年06月06日
    4.yyyy年m月d日 → 2025年6月6日

    4 votes

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    0 comments  ·  Box Doc Gen  ·  Admin →
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  6. Ability to Customize Styling of Box Sign Email Notifications

    Hi Box Support,

    I’d like to submit a feature request for Box Sign regarding the email notifications that are sent to recipients when requesting signatures.

    Currently, these emails appear to use a standard layout and font, with limited ability to customize the visual presentation. It would be extremely helpful to have the option to customize the email’s styling, including:

    Font size and font family

    Line spacing and paragraph formatting

    Branding options (e.g., header image, color accents)

    HTML support for enhanced formatting

    This would allow users to create a more professional, brand-consistent, and user-friendly experience for signers. Even limited template or…

    4 votes

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  7. Support for Multiple Upload Zones in Box Forms + Relay

    Summary:
    Enable the creation of multiple, distinct file upload zones within a single application or embed experience—for example, within a Box Doc Gen-powered form or workflow.

    Details:
    Today, applications built with Box’s Form capabilities typically support a single upload zone or file request area. This limits the ability to organize incoming files contextually during intake or data collection workflows.

    We’re requesting support for multiple upload zones in the same app or form—each mapped to a different folder, metadata tag, or Doc Gen trigger.

    Example Use Case – Box Doc Gen for Application Processing:
    Imagine a form that uses Box Doc…

    4 votes

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  8. Add Open Text boxes for Box Forms

    Add a text "section" to a form. The text is to expand on the instructions on the form. The character limit on the instructions is limited and the instructions apply to multiple form selections.

    4 votes

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  9. Added annotation function to the BoxNotes preview screen

    This is a request for a preview screen that appears when the BoxNotes URL is changed from "notes" to "file."
    When reviewing the text and inserted images in a created Note, the annotation function cannot be used, making it difficult to request corrections by pointing out specific parts.

    To streamline file reviews, please make the annotation feature available in BoxNotes as well.

    A good place to place the annotation function is on the text written or on the inserted image in the BoxNotes preview screen.

    BoxNotesのURLを"notes"から"file"へ変更した際に表示されるプレビュー画面の要望です。
    作成したNoteの文章・挿入画像のレビューを行う際に注釈機能が利用出来ない為、特定の箇所を明記して修正依頼をすることが難しい。
    ファイルレビュー効率化の為、BoxNotesでもアノテーション機能を利用できるように変更してください。
    アノテーション機能の位置は、BoxNotesのプレビュー画面で書かれたテキストや挿入された画像の箇所が良い。

    4 votes

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  10. Change the warning message when external users change their password.

    The new feature "Enable detection of confirmed leaked passwords" has been applied.

    If an invited external user does not meet the password criteria, they will be required to change their password.

    When entering a new password, if the password does not meet the requirements, a message will appear stating "Password was exposed in a data breach"

    This message is confusing as it misleadingly suggests that a data breach has occurred on the tenant's side.

    Therefore, please change it to something appropriate, such as "The password you entered is weak, please make it more complex."

    新機能の「漏えいが確認されたパスワードの検出を有効にする」を適用してます。 招待された外部ユーザーがパスワード条件を満たしていない場合、パスワードを変更する必要があります。
    新しいパスワードを入力したとき、条件を満たしていないパスワードを入れると、「データ侵害で漏えいが確認されたパスワードです」とメッセージが表示されます。
    このメッセージでは、テナント側でデータ侵害が発生したという誤解を生むような表現となっており、混乱します。
    よって、「入力したパスワードは脆弱なので、より複雑なものにしてください」といった適した内容に修正してください。

    4 votes

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    0 comments  ·  Web App  ·  Admin →
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  11. Folders and Files Report Filtering Settings

    Request:
    In the folders and files reports, we want to output the results filtered by the content's "Creation Date (range specified)" or "Upload Date (range specified)".

     example:
     Output a list of content that was newly uploaded (or created) within a specific time range (MM/DD to MM/DD) stored in Box

    merit:
    By carefully selecting only the minimum amount of information required to be output in a report, you can reduce the time it takes to output the report.
    In addition, since there is no need to process the output reports, work efficiency can be improved.

    要望:
    フォルダとファイルのレポートにおいて、コンテンツの「作成日(範囲指定)」や「アップロード日(範囲指定)」でフィルタした結果を出力したい。

     例:
     Box内に保存されている特定の時間範囲(〇月〇日~△月△日)に新規アップロード(もしくは、作成)されたコンテンツの一覧を出力する

    メリット:
    レポートで出力される対象の情報を必要最小限に厳選することで、レポート出力までの時間の削減になります。…

    4 votes

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  12. Accessing Box files in Office apps with passcode enabled(iOS) The Files App + Box integration does not support the app-specific password a

    Accessing Box files in Office apps with passcode enabled(iOS)

    The Files App + Box integration does not support the app-specific password at this time, so we cannot reach Box from the Office apps.
    A workaround is to disable the passcode, but this is not advisable as it reduces the security level of your device.
    Employees who do not have PCs and work outside the office cannot use the system, which is causing disruption to work.

    パスコードが有効な状態でOfficeアプリでBoxファイルにアクセスしたい(iOS)

    ファイル AppとBoxの現時点の統合ではアプリ固有のパスワードをサポートしないため、OfficeアプリからBoxにアクセスできません。
    回避策はパスコードを無効にすることですが、端末のセキュリティレベルを下げることになるため望ましくないです。
    PCを持たず社外で業務している従業員が利用できないため業務に支障をきたしています。

    https://support.box.com/hc/ja/articles/360044192093

    4 votes

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    1 comment  ·  Mobile  ·  Admin →
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  13. Generating/Copying-to-clipboard multiple shared links at once through file explorer

    Egnyte, one of Box's competitors, gives users the ability to select multiple documents in file explorer to then generate their respective shared links all at once. These links (and the document titles) are then copied to the clipboard and can thus be easily distributed.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. For the love of all that is holy. Please add the ability to pause and cancel specific offline items from syncing in the transfer window.

    On a slower wifi connection users need a way to control syncing. The ability to pause, or even cancel offline file from syncing is essential. Dropbox has this functionality. Please catch up.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Automatically add Office Online to a user's account when they attempting to open file there

    When users navigate to a file and attempt to open it via Office Online, if they don't already have the Office Online integration added, they are not prompted to manually add it (like a user is prompted to download Box Tools).

    Having a direct link to add box for office online so that users can themselves add this app like you see for Installing box tools will save users time, reduce internal IT tickets and requests for the admin to take care of, and allow for easier adoption of the integration by end users.

    4 votes

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  16. Support "Box Tools" on ARM, Snapdragon

    Support ARM, Snapdragon processors for "Box Tools" since many manufacturers are building devices using this CPU. The requirements listed in the Box Requirements article here; https://support.box.com/hc/en-us/articles/360043697634-Understanding-System-Requirements-to-Use-Box-Tools-v4
    Say nothing about the actual CPU only the OS, Browser. The Box downloads let you download the MSI installer but when you run it it gives an error..

    4 votes

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    0 comments  ·  Box Tools  ·  Admin →
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  17. Ability to save audio recorded from "Capture Media" to device

    Currently, videos and photos taken with the mobile app's "Capture Media" can also be saved to the device.
    However, there is no function to save the recorded audio on the device.

    IIf you record important data that cannot be retrieved for business purposes and the upload fails, there is no way to salvage the data.
    Due to the risk of data loss, we request that a feature be implemented as soon as possible that allows recorded audio data to be saved on the device.

    (日本語訳)
    <メディアのキャプチャから録音した音声データをデバイスに保存する機能>
    現在、モバイルアプリの「メディアのキャプチャ」で撮影された動画と写真はデバイスに保存することができます。
    しかし録音した音声についてはデバイスに保存する機能はありません。

    業務上再取得が出来ない重要なデータを録音し、アップロードに失敗した場合に、データを救済する手段がありません。
    データ消失の恐れがあるため、録音した音声データをデバイスに保存する機能の早急な実現を要望します。

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  18. Box Shield: Request to Filter Download Events Not Performed by Users in the EMM App

    Our company is doing restriction monitoring for Box Shield.
    Specifically, we are able to monitor via the Event API when operations subject to restriction by Box Shield Restrictions: “Download and Print Restrictions” are performed.
    Enterprise Event: "SHILEDOWNLOADBLOCKED"

    However, in the Box for EMM app, we have the following situation because of the following specifications.
    *The user's actual operation is not performed, and the “SHILEDOWNLOADBLOCKED” is obtained.
    *There is no way to distinguish between operations actually performed by the user and operations not actually performed by the user.

    Therefore, please improve the functionality so that download events…

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  19. Box Apps in SalesForce

    Requirement for Box Apps in the Salesforce embed experience. Use case: Bankers interact with Box via Salesforce & Drive; with a working use case of legal document management, we would require bankers to view apps dashboards via salesforce

    4 votes

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  20. Allow groups to change classification levels

    We would like to see the option of a Box group to be able to change the classifications, along with the options we already have available.

    This would allow us to create a group(s) that align with our written policies.

    4 votes

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