9776 results found

1. Allow Excel to open "Export Users" report (csv) without worrying about garbled characters

   Admin Console > Users&Groups > Managed Users > Export Users
   ​
   Please change "Export Users" report to the format of the UTF8 csv file with BOM
   ​
   The format of the "Export Users" report has been changed to csv.
   Therefore, when you import it into Excel as it is, the characters will be garbled.

   ​The workaround now:
   We change it to csv file with UTF8 BOM in a text editor now before importing it into Excel.

   However, this workaround would required few extra steps before importing it into Excel.

   7 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. New Files take 10 minutes to appear in the search (Content Explorer)

   It takes ~10 minutes for a newly added file to appear in the search of the Content Explorer UI Element. In the meantime, if you attempt to search for that file based on the name, it displays no results, making it look like a bug. It can take even longer if the servers are busy (it took ~20 minutes for a file I uploaded to appear in a search one time)

   Please look for ways to reduce the turnaround on this. A suggestion: the file should be available to search by name right away, if it takes ~10 minutes to search by the content, so be it but the name should be instantaneous.

   It takes ~10 minutes for a newly added file to appear in the search of the Content Explorer UI Element. In the meantime, if you attempt to search for that file based on the name, it displays no results, making it look like a bug. It can take even longer if the servers are busy (it took ~20 minutes for a file I uploaded to appear in a search one time)

   Please look for ways to reduce the turnaround on this. A suggestion: the file should be available to search by name right away, if it takes ~10 minutes to… more

   5 votes

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   1 comment  ·  Search  ·  Delete…  ·  Admin →
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3. lock reservation function

   Currently, we cannot make a reservation to lock the file.
   Customer wants lock reservation function.

   Example : If folder owner select lock date to 1/2, User can edit its file until 1/1. After 1/2, user will be not able to edit it.

   Use case :If this function was implemented, user can create deadline to editing file.

   3 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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4. Provide the ability to allow co-owners to manage trashed items in Item I Own

   Currently only owner's can manage item trashed by others under folders they own, we would like co-owners of items have the same ability as owners to be able to manage trashed items under Items I Own or add another filter Items I Co-Own. There are two scenarios that will be very help pull, one when the folder structures are configured such that owners are system accounts and real users are co-owners and others and the other scenario is if owner is not available for some reason then co-owners can take their tasks. This will allow co-owners to view items trashed by other collaborators and recover if a business scenario demands it to be.

   Currently only owner's can manage item trashed by others under folders they own, we would like co-owners of items have the same ability as owners to be able to manage trashed items under Items I Own or add another filter Items I Co-Own. There are two scenarios that will be very help pull, one when the folder structures are configured such that owners are system accounts and real users are co-owners and others and the other scenario is if owner is not available for some reason then co-owners can take their tasks. This will allow co-owners to view items trashed… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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5. Quit with the Box Mobile popups.

   I know it's there. I will get it if I want it. But interrupting my work every 10 minutes with a popup I need to close is about enough to make me cancel my subscription.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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6. Opening links from PPTs in Box

   Currently I can nicely preview files created with Microsoft Powerpoint. Also these days I can click links in the PPT and those open up. With the exception of links containing a hashtag. Then only the part of the URL before the hashtag character is opened up. I believe this is a real live bug in the way links are handled.

   e.g. I have this URL linked in my PPT
   https://www.mycompany.com/#/offering/8EEB4F8F
   If I try to click this link through Box I'm getting sent to https://www.mycompany.com/

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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7. Add verification question when moving files in Box Drive using File Explorer

   In the web box.com environment moving folders or files is verified with a question. This is not the case using Box Drive and moiving files or folders using File Explorer.

   A similar question as in box.com and if you delete files in Files Explorer should have been added for moving files in Box Drive. By accident root folder containing hundreds of GB may be moved and hidden into subfolders causing severe problems.

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. We want you to improve the speed of the process./プロセスの速度向上をしてほしい

   Please improve the speed of each process, including the copy process.
   If the speed is slow when moving, copying, or deleting large amounts of data
   If the speed is slow, it will interfere with business.

   (In Japanese)
   コピー処理を含めた各プロセスの速度向上をしてほしい。
   大量の移動、コピー、削除処理などを行った際に速度が遅いと
   業務に支障が出る。

   2 votes

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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9. Collections Page as My Homepage

   So as designed, I think "My Collections page" is underutilized. Sure here is the only place you can edit/delete your collections and their titles...but this would be a wonderful place to drive users too as their homepage. Obviously, you all thought of that as well since it can be selected as "My Homepage" but right now I think a lot of folks won't want to because there isn't enough useful information on the basic page.

   Please allow the user to better configure this page or at least have the collections unfurled/unnested. So that each time they go to this page and login, they see all the content they want to access without having to further click into more pages just to see what is in the collection. The fact they are auto-nested and can't be unnested without diving into the collection boggles my brain :)

   So as designed, I think "My Collections page" is underutilized. Sure here is the only place you can edit/delete your collections and their titles...but this would be a wonderful place to drive users too as their homepage. Obviously, you all thought of that as well since it can be selected as "My Homepage" but right now I think a lot of folks won't want to because there isn't enough useful information on the basic page.

   Please allow the user to better configure this page or at least have the collections unfurled/unnested. So that each time they go to this page… more

   4 votes

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   1 comment  ·  Collections  ·  Delete…  ·  Admin →
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10. I would like to be able to take wide lens photos in Box Capture for iOS.

    I work in the real estate business and used to take a lot of photos with Box Capture for iOS. But, apparently Box Capture only uses the standard lens of my iPhone 11 Pro. Is there a possibility that with an upgrade we will be able to use the wide lens and tele lens also?
    Thanks in advance for your response.

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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11. Box Drive Warning When File Path is too Long

    There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will prevent them from opening the file on the desktop. The update and solution should be to warn the user that upon copying that if they paste the file it will exceed the character limits. Possibly even add that this will prevent opening the document on the desktop, but still can within the browser. This will give the user notice and the ability to cancel the request for good, or go back and change the name before they copy the file so it's within legal limits.

    https://community.box.com/t5/Archived-Articles/Couldn-t-Find-Folder-Path-in-Microsoft-Excel-When-Using-Box/ta-p/51651

    There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will… more

    29 votes

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    not planned  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Root folders report

    It would be very beneficial and time saving if there was a filter on the Box side that will give you a list of all root level folders in the entire enterprise

    4 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Notification if content is screenshot

    We have secure content that we send to vendors as "non downloadable" but we also need to know if they take screenshots of that content. We would like functionality that notifies us if a user takes a screenshot of our content.

    4 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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14. 2FA enabled Report

    report that would show a list of users who currently have 2fa enabled.

    5 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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15. Smart Access Behavior/スマートアクセスの挙動について

    Smart Access Behavior

    [Restrict managed users] > [Restrict all users except owner/co-owner] is selected, editors and viewers will not be able to move and copy operations.

    Restrict managed users > Restrict all users except owner/co-owner and editors is selected, you will not be able to copy the viewer.

    When using the above Box classification and Shield features (access policy), the settings will be applied to files but not to folders, even if they are set.

    When a user with editor privileges copies a folder, all copies are made.
    I can copy and move folders, but I can't download the files contained in them.
    However, if a folder can be copied or moved, even if it is only previewed, I am concerned that confidential information may be leaked to the outside world.

    (In Japanese)
    スマートアクセスの挙動について

    [管理対象ユーザーを制限する] > [所有者/共同所有者を除くすべてのユーザーを制限する] が選択されている場合は、編集者とビューアーの移動およびコピー操作ができなくなります。

    [管理対象ユーザーを制限する] > [所有者/共同所有者と編集者を除くすべてのユーザーを制限する] が選択されている場合は、ビューアーのコピー操作ができなくなります。

    上記のBoxの分類及びShieldの機能（アクセスポリシー）を利用した場合、設定をしていても、ファイルには適用されるが、フォルダには適用されない。

    編集者権限のユーザーがフォルダのコピーを行うと、全てコピーが出来てしまう。
    フォルダのコピーや移動はできても、その中に含まれるファイルをダウンロードすることはできないが、
    フォルダ単位でコピーや移動が出来てしまう場合にプレビューされてしまうだけでも機密事項などが外部に漏れてしまう事を危惧している。

    Smart Access Behavior

    [Restrict managed users] > [Restrict all users except owner/co-owner] is selected, editors and viewers will not be able to move and copy operations.

    Restrict managed users > Restrict all users except owner/co-owner and editors is selected, you will not be able to copy the viewer.

    When using the above Box classification and Shield features (access policy), the settings will be applied to files but not to folders, even if they are set.

    When a user with editor privileges copies a folder, all copies are made.
    I can copy and move folders, but I can't download the files… more

    1 vote

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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16. Ignore invitations to folders / files if there is already a release via a group, unless higher rights are assigned
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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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17. Enable different folders to sync on different PC's

    I want to sync a different subset on folders on a different PC. It appears that is not possible. You can only select one set for syncing... and that's it.

    4 votes

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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18. File request: add the ability to pre-populate fields

    It would be great if there would be a way to pre-populate the fields of a file request with "known-information" if available.

    This would allow us to reuse a single file request in a portal, but set the metadata on the uploaded documents, based on the current user's context. Content can then be routed in the Box system based on the metadata set.

    4 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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    not planned  ·  Adminadarshsubramanian (Senior Product Manager, Box) responded

    While we continue to track this idea on our roadmap, we don't have a current plan to introduce this capability in the short/medium term.

19. It would be great to have the ability to "brand" the splash page that is presented to users when they click on a "File Request" link

    It would be great to have the ability to customize the splash page that is presented to users when they click on a "File Request" link

    11 votes

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    2 comments  ·  Tasks  ·  Delete…  ·  Admin →
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20. using upload folder events to update metadata field value

    when our suppliers upload a document under a folder, the metadata field- status field should be set as Submitted.

    2 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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