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10051 results found

  1. Retrieve logs of users who uploaded files via the file request link

    The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.

    For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email…

    19 votes

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  2. In the "Folders and Files" report, I want to get the number of contents for each folder.

    When copying or moving content, the process tends to become unstable or more prone to errors as the number of contents in the target folder increases. Therefore, as a countermeasure, there are cases where content is divided into smaller parts and copied/moved multiple times. However, currently, the number of contents per folder, which serves as a basis for this judgment, cannot be obtained from the report.
    It would be very helpful if the "Folders and Files" report could also retrieve the number of contents in each folder.
    This allows you to identify folders with a large number of items in…

    6 votes

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  3. Enable Metadata Cascading when using the Add Metadata outcome

    Description

    Allow users to enable metadata cascading when applying the Add Metadata outcome to a folder. This should be a user-selectable option in the workflow builder (for example, a simple "Enable metadata cascading" checkbox for this outcome).

    Business Value

    Many document-centric processes follow the same pattern:

    • A user submits a request through a form.
    • A workflow automatically creates a dedicated folder for that request.
    • Documents related to the request are uploaded into that folder over time by multiple users.

    While workflows can already create the folder and assign metadata to it, there is currently no way to enable metadata cascading…

    7 votes

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  4. Need for User Self-Removal from the Suppression List

    Currently, only Box administrators or co-admins can remove email addresses that have been added to the Suppression List.

    Furthermore, users cannot tell whether they are on the Suppression List and have no choice but to contact an administrator.

    To reduce the burden on administrators, it is desirable that users be able to remove themselves from the Suppression List.

    (In Japanese)
    現在、Suppression List に登録されたメールアドレスの解除は、Box 管理者または共同管理者にしかできません。
    また、ユーザーは自分が Suppression List の対象になっているか分からず、管理者に連絡するしかありません。
    管理者の負担を減らすためには、ユーザー自身が Suppression List から自分の登録を解除できることが望ましいです。

    12 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Controlling the Visibility of External Collaboration Folders in Box Drive via Admin Settings

    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin Console.

    [Background]
    When using Box Drive, the following security risks exist:
    ・Risk of data leakage due to user error: Files or folders may be accidentally dragged and dropped into external collaboration folders.
    ・Risk of ransomware spreading to external tenants: If a user falls victim to ransomware, the encryption attack may also affect external collaboration folders belonging to other companies.

    [Details]
    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin…

    5 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  6. Shield - Malicious Content alerting should provide greater details

    Malicious Content alerts within Shield should provide more information on why a file is considered "malicious", to aid the process of sandboxing and investigation (such as threat type, family etc).

    16 votes

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    3 comments  ·  Shield  ·  Admin →
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  7. Sign Template Recovery

    If a file used for a Sign template is accidentally deleted and restored, the sign template is not restored even though the file is. The sign template should be restored along with the file instead of having to redo the entire template.

    4 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  8. Request to Add Genspark to Eco Solutions

    We would like to request the addition of Genspark to the Eco Solutions portfolio.

    6 votes

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  9. Enable Device Trust for Co-Administrators as Well

    Under the current specification, device trust is not applied to administrators and co-administrators to prevent them from being accidentally locked out of the management console.
    Because co-administrators have higher privileges than regular users, they can freely access the console from personal PCs and other unmanaged devices, which raises concerns about the risk of information leakage.
    From a security perspective, we would like to request the implementation of a feature that allows administrators to choose whether to apply device trust to co-administrators (“enable” or “disable”).

    件名:共同管理者に対してもデバイストラストを適用可能にする
    内容:現状の仕様は、管理者・共同管理者は誤って管理コンソールからロックアウトされないために、デバイストラストが適用されません。

    共同管理者は一般ユーザーより強い権限を持つため、私物PCなどから自由にアクセスできる状態となっており、情報漏えいリスクを懸念があります。

    セキュリティの観点から、デバイストラストを共同管理者にも適用を"する" or "しない" の選択可能となる機能の実装を要望します。

    4 votes

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  10. We'd like Box Agent to reference not only the files but also the text information within the Hub site

    Before Box AI Home was released, when we asked the AI a question, it would reference not only the files linked within the Hub but also the text information on the site. However, after enabling AI Home and asking questions to the Box Agent in Hub, it now only references the content linked to the Hub. I would also like it to reference the text information (such as the descriptions written on the Hub site).

    4 votes

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    0 comments  ·  Box AI  ·  Admin →
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  11. Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot

    In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.

    This feature is useful, but we would like the ability to customize these examples.

    When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.

    Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
    この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
    ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
    表示できるとより便利です。

    9 votes

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    0 comments  ·  Box AI  ·  Admin →
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  12. Support mapping a single Microsoft Entra ID tenant to multiple Box enterprises (MPIP–Box Shield label integration)

    Request: Allow a single Microsoft Entra ID tenant to be connected to multiple Box enterprises, so that MPIP sensitivity labels can be mapped to Box Shield classifications in each of them.

    Background:Currently, the MPIP sensitivity label to Box Shield classification integration can only be established between one Microsoft Entra ID tenant and one Box enterprise (1:1).

    However, many organizations operate a single Entra ID tenant while maintaining multiple separate Box enterprises — for example, group companies whose subsidiaries keep their content stores separated but share a single corporate identity provider and a single Purview governance policy.

    Under the current 1:1…

    4 votes

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    0 comments  ·  Shield  ·  Admin →
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  13. Enhanced Hide Function for Drive Folders/Files

    Starting with Box Drive v2.48, it has become possible to hide folders and files. This is a very welcome feature.

    However, when the “Show hidden files” setting is enabled in File Explorer, even if you use the folder hide function in Box Drive, the target folder is only grayed out on the screen and not completely hidden.

    Users would be pleased if a more complete hide function were implemented.

    エクスプローラーで「隠しファイル」の表示設定を行っているとき、Box Driveでフォルダ非表示機能を利用しても、画面上で対象のフォルダがグレーアウトするだけで完全には隠れないため、より完全な非表示機能が実装してほしい。

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. We Want to Easily Obtain the File ID

    Currently, in order to obtain a file ID, we have to access the folder where the file is stored and open the file.

    If there were a way to easily get the file ID from the screen without opening the file, it would reduce stress and improve work efficiency.

    For example, if the file ID could be displayed in the file’s properties section, users would no longer need to open the file’s preview screen each time. Instead, by selecting the target file in the folder view, the file ID would be shown on the right side of the screen, allowing…

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Network Connectivity Insights in Admin Console

    As an Admin, it would be useful to have network/connectivity insights available in the Admin Console for the identification of slow speeds / network issues across the tenant.

    This would allow the proactive investigation into network issues such as slow uploads/downloads and office-specific issues.

    4 votes

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  16. Resolve the inconsistency in logo display between PC and mobile (responsive) views for the sidebar/header, and add a customization option fo

    [Title]
    Resolve the inconsistency in logo display between PC and mobile (responsive) views for the sidebar/header, and add a customization option for the mobile logo

    [Body]
    We would like to request an improvement to the logo display specifications in Box, as there is currently an inconsistency between the PC and mobile (responsive) views.

    Current situation:
    In the PC view, the Box logo is always fixed and displayed in the sidebar.
    In the mobile (responsive) view, the logo shown in the header switches from the Box logo to the company’s custom logo, resulting in an inconsistency in display and preventing the…

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Audit log for changes to Hub settings.

    I would like changes to the “Hubs Global Presets” or “Hub Settings” to be recorded in the security log.
    Even if we apply restrictions on collaboration and shared links, there is currently no way to trace what happened when those restrictions are somehow removed. From a security and compliance standpoint, not being able to review an audit trail of these operations poses a significant risk.

    (日本語)
    「Hubs全体のプリセット」もしくは「Hubsの設定」を変更した際、セキュリティログに記録してほしいです。
    コラボレーションや共有リンクに制限をかけていても、何らかの理由でその制限が外れてしまった場合、現状では経緯を追跡する手段がありません。セキュリティやコンプライアンスの観点から、これらの操作履歴を確認できないことは、非常に大きなリスクです。

    8 votes

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  18. Enable Box AI API for Specific Users or Groups

    Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.

    However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.

    Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or…

    29 votes

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    researching  ·  1 comment  ·  Box AI  ·  Admin →
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  19. Metadata attribute update

    As the increased use of metadata becomes popular, it would be great to have updates attributes in the metadata templates automatically update in the file requests/ forms or metadata options where they are being used.

    Currently, in files requests and forms the metadata templates needs to be manually updated in the designated forms, which can be hard to track.

    Request: metadata updates to attributes to be dynamically updated in their embedded/ functionality locations

    12 votes

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    0 comments  ·  Metadata  ·  Admin →
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  20. Enable True/False Metadata Mapping for Checkboxes and Radio Buttons in Box Forms

    Description:
    Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.

    Feature Request:
    Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:

    If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”

    For yes/no radio button questions, allow mapping directly to true/false metadata fields.

    Impact & Value:

    Streamlines workflow automation with Box Relay (e.g., trigger based on form input).

    Enables metadata-driven views (e.g., show only records where…

    61 votes

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