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9725 results found

  1. The upper limit on the number of file requests that can be "bulk deleted"

    Due to Box's specifications, you can delete file requests all at once using the following steps.
    However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.

     [Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]

    For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
    However, currently, the only way to delete nearly 1,000 file requests…

    8 votes

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  2. Cannot move files within Box when the file version is large

    We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
    ===
    ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。

    4 votes

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    0 comments  ·  Web App  ·  Admin →
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  3. Display of account name when approval task or Box Relay creator user is deleted

    After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
    ===
    アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。

    4 votes

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    0 comments  ·  Workflow  ·  Admin →
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  4. We’d like to be able to preconfigure/customize the watermark applied by access policies.

    We’d like content that has a watermark applied using Box Shield classification labels to display a preconfigured custom watermark.For example, content labeled “Confidential” should display a watermark with the text “Confidential.”
    Ideally, the watermark could be customized when configuring the security controls, without requiring per-item settings.

    Box Shieldの分類ラベルを使用して電子すかしを適用したコンテンツに対し、予めカスタマイズした電子すかしを表示して欲しいです。
    たとえば、「極秘」の分類ラベルを付与したコンテンツには電子すかしで「極秘」の文字列が出るようにしたいです。
    個別に設定をせずとも、セキュリティコントロールの設定時に電子すかしをカスタマイズできるのが望ましいです。

    9 votes

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    on roadmap  ·  0 comments  ·  Shield  ·  Admin →
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  5. Add Box Hubs to mobile app

    Can Box Hubs be added to the mobile app, or is that in the roadmap already?

    26 votes

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    on roadmap  ·  5 comments  ·  Box Hubs  ·  Admin →
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  6. Request new report by file extension

    While you can check rough file types from the storage in admin insights, there are many situations in operations where you need to understand capacity and file counts at the extension level. I would like to request a report that can show file sizes by extension. I also want it to support filtering by owner.

    管理者インサイトのストレージから大まかなファイルタイプを確認できますが、運用では拡張子の粒度で容量や件数を把握したい場面が多くあります。拡張子ごとのファイルサイズを確認できるレポートの提供を希望します。所有者ごとのフィルタリングにも対応してほしいです。

    6 votes

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  7. Automating Document Creation via Dynamic Table Generation with Forms & Doc Gen

    [Request]
    Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen

    [Customer Use Case]
    The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.

    [Customer Needs]
    They want to implement the following workflow as a web-based solution without custom development.

    1. Enter invoice data per subsidiary via Forms
    2. Generate the invoice with Doc Gen
    3. Send a signature request to the manager via Box Sign
    4. After the manager signs, move the document to the shared folder with the local subsidiary

    At present, this could be achieved by using…

    8 votes

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  8. Request for improvement of the event where the cell date is different when previewing an Excel file

    In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
    For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
    This event is described below.

    Introducing Box Preview – Box Support
    https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

    “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

    4 votes

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    0 comments  ·  Preview  ·  Admin →
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  9. New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Add Support for Surrogate Pair Characters (e.g. Emojis, Supplementary Kanji)

    Currently, Box has limitations in handling surrogate pair characters (such as certain emojis or supplementary Kanji) in file names and metadata.
    Other major services like Microsoft 365 already support these characters, and we would like to request similar support in Box.
    Enabling surrogate character support would significantly improve internationalization and user experience for customers working with multilingual or symbol-rich content.

    17 votes

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  11. Increase Multi-Document Querying Limitations from 10

    The current system limits the number of documents that can be reviewed in a single session, which has led some public sector users to process eligibility documents in multiple smaller batches. In practice, screenings often involve significantly more documents (70 in some cases) than the system currently supports in one batch (10 max), resulting in added workload and inefficiency.

    14 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
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  12. Automatic Approval Removal When Deleting Apps

    Since the maximum number of app approvals is limited to 100, periodic deletion of apps is required. However, at present we must request Box to perform these deletions.

    We’d like both JWT and OAuth authentication to automatically revoke authorization when an app is deleted in the developer console.

    If the service account owns any content, we would like a dialog similar to the one shown when deleting a user, allowing us to choose whether to move or delete the content.

    アプリ承認の上限数が100であるため、定期的な削除が必要ですが、現状はBoxに依頼をする必要があります。
    JWT 認証と OAuth認証の両方で、開発者コンソールでアプリを削除したときに自動的に承認を削除するようにして欲しいです。
    もしサービスアカウントがコンテンツを持っている場合は、ユーザーの削除と同様のダイアログを表示してコンテンツを移動、削除どちらかを選択させたいです。

    3 votes

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    0 comments  ·  Web App  ·  Admin →
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  13. Deleted Shared Link Lookup Tool

    In the same manner as below, we'd like the capability to search for disabled shared links as well. Currently, there's no way to locate files if the shared links have expired or become inactive.

    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35982223-shared-link-lookup-tool

    13 votes

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    1 comment  ·  Web App  ·  Admin →
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  14. Merge PDFs generated when uploading with Box Sign

    Every time you upload a file to Box Sign, a PDF file is generated, which can make the data cluttered.
    Is it possible to make it so that only the final combined data is generated as a PDF file?
    -in Japanese-
    Box Signでファイルをアップロードするごとにpdfファイルが生成されるのでデータが煩雑になってしまいます。最終的な結合データのみpdfファイルとして生成する仕様にできないでしょうか。

    11 votes

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    1 comment  ·  Box Sign  ·  Admin →
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  15. WithSecure

    We would like to request that WithSecure Elements EPP for Computers be added to the Device Trust supported antivirus/endpoint protection product list.

    5 votes

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    0 comments  ·  Security  ·  Admin →
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  16. Showcase thumbnail teams when a file is uploaded via Teams drag & drop

    Thumbnail previews in Microsoft Teams integration with Box are currently limited to items shared from Box (either through a shared link or the "Share from Box" content picker button), but not on the Upload from desktop functionality within Teams.
    When a file is uploaded via Teams (and a lot of our users use Drag & Drop) the thumbnail preview should be possible

    5 votes

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  17. We want to use "YYYY MM DD" format for Box Relay date variables

    When entering dates as variables in Box Relay, it is inconvenient that the only formats available are "MM YYYY" or "MM DD YYYY".
    We would like to be able to enter the date in the "YYYY MM DD" format.

    Box Relayの日付変数の形式に「YYYY MM DD」を使いたい

    Box Relayで日付を変数で入力する際に、「MM YYYY」や「MM DD YYYY」のなどの形式しかないのは不便です。「YYYY MM DD」の形式でも入力できるようにしてほしい。

    20 votes

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    researching  ·  3 comments  ·  Workflow  ·  Admin →
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  18. I would like the number of managed users to be displayed in real time.

    Regarding counting managed users in Admin Console > Users & Groups, the current design has a delay of one or few hours before accurate number is reflected.
    While we can use reports to see the exact number of users, it would be better to be able to see the number immediately after adding or removing users more intuitively.

    4 votes

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  19. Hubs permission model should be more granular

    Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing…

    129 votes

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    6 comments  ·  Box Hubs  ·  Admin →
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  20. We want to change the owner of a file in the trash

    There is some content that we do not want to completely erase, but we would like to change the owner due to capacity issues.
    Therefore, we would like to change the owner of the files in the Recycle Bin.

    ごみ箱内のファイルを所有者変更したい

    完全消去はしたくないコンテンツですが、容量の問題で所有者を変更したいコンテンツがあります。
    そのため、ごみ箱内のファイルについて、所有者変更がしたいです。

    18 votes

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