Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10051 results found
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Reference loop variables in a conditional branch within the loop in Box Automate workflow
In a Box Automate workflow, when looping through files, we need to be able to run conditional checks on values/properties of the file within that loop.
Potential use case: a user may want the workflow to ignore certain file types, or to only run Box AI Agent operations on certain files.
Currently, many variables can be referenced within the "conditional split" element within a "loop" element, but not the loop variables themselves.
5 votes -
Allow admins to control which Prompt Library items are visible at the tenant level
▼What problem could Box solve for you?
Box AI Home provides access to the Prompt Library, which helps users start with predefined prompts. However, in enterprise environments, not every prompt or prompt library is appropriate for every tenant, department, or business process.Administrators need the ability to control which prompt libraries are shown or hidden for their organization. Without this control, users may see prompts that are not relevant to their business, not aligned with internal policies, or not suitable for their industry-specific workflows.
▼Requested enhancement
Please add tenant-level administrative controls for the Prompt Library, allowing admins to:- View all…
6 votes -
Allow automate to apply to multiple folders
I would like for the ability to create one Automate workflow and apply it to multiple folders I choose. Currently, I have to create a separate Automation workflow for each folder and if I need to update the workflow I would need to go back and update all of them which could lead to mistakes.
3 votes -
Box Drive Cloud Files: Selecting the Cache Storage
With the release of Box Drive Cloud Files, the specification for where the Box Drive cache is stored has been changed:
Traditional Box Drive: C:\Users<USERNAME>\AppData\Local\Box\Box\cache
Box Drive Cloud Files: Same folder as Box Drive
In our company, we have changed the Box Drive mount location and are operating with a reduced capacity on that mounted drive. Due to the above specification change, upload errors caused by insufficient space are occurring.
It is not realistically possible to re-image all corporate users’ PCs and change their storage capacities. A forced migration to Box Drive Cloud Files would therefore impact all users in…9 votes -
AI-Powered Confirmation Before Adding Collaborators/Sending Links
I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.
16 votes -
Multilingual support for BoxStatus
Hello Box Team,
I would like to suggest an improvement for the Box Status page.
As Box is a global service, it would be ideal if the Status page itself could support multiple languages and provide a more localized experience for customers around the world.
However, even if full localization is not currently planned, I would greatly appreciate an improvement to the way timestamps are displayed.
At present, incident updates and maintenance notifications are shown only in PDT/PST. For customers outside North America, this requires manual time conversion every time we review a status update. For example, users in Japan…
3 votes -
Allow a table in Box Forms
Allow a table in Box Forms to make entry easier for end users with copying and pasting
7 votes -
Ability to specify who will be notified when a password is changed.
As part of security operational reviews, administrators may occasionally check whether passwords have been changed multiple times within the same day, when necessary.
Currently, I believe password change notifications are sent to users with administrative privileges, including group administrators.
For operational reasons, we would like group administrators not to receive these notifications, so we would like to be able to optionally configure the recipients of password change notifications.セキュリティ面の運用見直しの一環で、管理者で同日内に何度もパスワード変更していないか等を必要な時にチェック行うことがあります。
現状、グループ管理者含めた管理者権限のあるユーザー宛にパスワード変更通知が届くと思います。
運用上の理由からグループ管理者がこれらの通知を受け取らないようにしたいため、任意でパスワード変更通知先を設定できるようにしたいです。13 votes -
Automate Failure Notifications
Allow Admins/Co-Admins to set up automatic alerting or notifications if an Automate workflow has failed at any step. Currently, the only way to check this is to go to the Tracking page. Tracking needs notification events that can be enabled for better monitoring.
2 votes -
I want to embed information from other sites into Hubs.
I would like to embed and display content from other sites within Box Hubs using an iframe.
For example, I want to display an app created with Microsoft Power Apps inside Hubs.
You might suggest using SharePoint for this, though.2 votes -
Display the count of all workflows from "Relay" in the management console
It is assumed that administrators will quantitatively understand the usage of Relay within their company and develop operational policies and improvement plans. To do this, it is necessary to check the quantitative indicator of how much Box Relay is being used across the entire tenant.
By confirming the total number of workflows and understanding Relay usage, you can strengthen the promotion of business process automation within the company.管理者が社内のRelay利用状況を定量的に把握して運用方針や改善計画を立てることを想定しており、そのためには、テナント全体でBox Relayがどれだけ利用されているかの定量指標として確認する必要があります。
ワークフローの全件数を確認してRelayの利用状況を把握できることで、社内での業務プロセスの自動化推進強化に繋がります。16 votes -
Invite Box Groups from Another Tenant
Currently, when inviting users who belong to a different tenant to our tenant, each user must be invited individually. This process is time-consuming and inefficient.
We would like the ability to invite users from another tenant by group, rather than having to invite them one by one.（InJapanese）
別テナントからBoxグループを招待したい現状別テナントに所属しているユーザを弊社テナントへ招待する場合、1ユーザずつ招待する必要があり、対応に時間がかかり非効率です。
ユーザーを1人ずつ招待するのではなく、別テナントのユーザをグループ単位で招待できる機能を希望します。4 votes -
Box automate email notifications to non box emails
Box Automate should allow emails to be sent to addresses outside the company, especially when those addresses are pulled from a form field and used as a trigger value — allowing these workflows to reach external users
2 votes -
Request for a Report Listing Groups and Their Members
The [Group] report has been released, and it is now more convenient since we can check the list of groups.
However, it would be even more useful for inventory/cleanup purposes if we could see a list of the members belonging to each group.
We are currently recording group member lists manually, so we are looking forward to the release of a feature that allows us to export both the list of groups and their members all at once in a report.
[グループ] レポートがリリースされ、グループの一覧が確認できて便利になりました。
ですが、実際に各グループに所属しているメンバーの一覧が確認できるともっと棚卸に活用しやすいです。
レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。
現在は手作業でグループのメンバー一覧を記録しているため、レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。9 votes -
Allow separate collaboration and shared link controls for Box Automate and AI Home
Currently, the following Enterprise Setting controls both Box Automate workflow sharing and sharing of content located in AI Home session folders.
Enterprise Settings > Content & Sharing > Additional Collaboration Configuration
Our organization would like to apply different sharing policies to Box Automate and AI Home.
Box Automate
・Allow workflows to be shared between managed users within our organization
・Prevent workflows from being shared with external users
AI Home
・Prevent collaboration on content created or uploaded in AI Home session folders, including Notes containing saved AI responses, for both internal and external users
・Prevent shared links from being created for…2 votes -
Regarding the time it takes for scheduled reports to be generated
Content: The Box support site mentions that report generation can take up to 12 hours.
Most reports are usually generated within a few minutes to a few tens of minutes, but scheduled reports often take about 12 hours to be output.
Although it is within the expected range, waiting half a day for the output affects business operations, so we request a functional improvement to shorten the time it takes for reports to be generated.(日本語)
件名：スケジュールされたレポートが出力されるまでの時間について
内容：Boxサポートサイトにレポートの生成には最大で12時間かかる場合があると記載されております。
ほどんどのレポートは数分から数十分程で出力されることが多いですが、スケジュールされたレポートの場合出力されるまでに12時間程かかることがとても多いです。
範囲内ですが、出力までに半日かかるのは業務に影響がある為、レポート出力されるまでの時間帯を短縮されるよう機能改善要望をします。30 votes -
I want to use the form trigger variables even outside of the [Request Signature] action.
Currently, when [Form Submitted] is used as the trigger in Box Automate, the [Request Signature] action can use variables from the form trigger. However, these variables cannot be used in other actions, such as [Task Action].
If form-trigger variables could be used in other actions as well, the range of automations that can be achieved with Box Automate would expand further, making it much more convenient. We kindly ask you to consider this enhancement.（日本語）
現在、Box Automateで [フォームを送信] をトリガーとした場合、[署名をリクエスト] アクションではフォームトリガーの変数を利用できます。しかし、[タスクアクション] など、その他のアクションではこれらの変数を利用できません。
他のアクションでもフォームトリガーの変数を利用できるようになると、Box Automateで実現できる自動化の幅がさらに広がり、大変便利になると考えています。ご検討をお願いいたします。2 votes -
Redesigning Box Drive to Be More Resilient Against Ransomware Attacks
Due to the nature of Box Drive, once a ransomware attack occurs, it is easy for the damage to spread laterally, and the reality is that some companies with specific security requirements are unable to adopt it.
Of course, certain countermeasures can be implemented through the adoption of Shield Pro, the purchase of third-party products, or restoration operations. However, all of these require additional costs, and companies are often unwilling to approve them.
Please reconsider the architecture so that the native Box Drive becomes more resilient against ransomware attacks.2 votes -
Admin controls for the Solutions menu
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right…
5 votes -
AI restriction in shield access policy
Shield Access Policy Settings to include the possibility to restrict the use of AI on content. That would prevent using AI on files containing PII, or other files including sensitive content in particular when using Box AI in Box Hubs.
19 votes
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