Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9777 results found
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Request to Enable Start Time Configuration for Shared Link Validity
I would like the ability to configure the start date and time for a shared link’s validity period.
For example, a shared link would become active and accessible 60 minutes after it is created.
This feature would help prevent issues caused by misconfigured shared link permissions or sending a shared link to the wrong recipient.2 votes -
Feature Request: Increase Prompt Length Limit for AI Ask Prompt API
Hi Box Team,
We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.
Reference: https://developer.box.com/reference/post-ai-askprompt
Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.
Request: Increase the maximum prompt length
Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.
Thank you for considering this feedback.
3 votes -
Export objects from Box Canvas
It has become very convenient to be able to export the entire Box Canvas as a PNG file.
However, it would be even more useful if individual objects on the Canvas could be copied and pasted into PowerPoint as separate objects.
Box Canvas上のオブジェクトをエクスポート
Box Canvasの画面全体をPNG形式でエクスポートできるようになり大変便利になりましたが、
PowerPointに各オブジェクトとしてコピー・ペーストできると更に便利です。11 votes -
We would like the "Share" UI for web collaboration to be improved.
Currently, the options for inviting users and generating a shared link are on the same screen, which can be confusing for users.
Please separate the invitation and shared link issuance into clearly distinct screens.
Webからコラボレーションする際の「共有」のUIを改善して欲しい
招待と共有リンクが同じ画面のため、ユーザーが混乱しやすいです。
招待と共有リンクの発行をはっきりと区別した画面にして欲しいです。11 votes -
The locking feature in Box for Microsoft Office
Collaborative editing is convenient, but there is a need to prevent others from making edits while someone is making important changes. In Box for Microsoft Office, I would like a feature that allows me to explicitly lock a document while I am editing it, in order to prevent editing conflicts or unintended overwrites by other users during collaborative editing.
共同編集は便利ですが、誰かが重要な修正をしている間は他の人の編集を防ぎたいというニーズがあります。
Box for MicrosftOfficeで共同編集中に、他のユーザーによる編集競合や意図しない上書きを防ぐため、自分が編集しているときは明示的にロックできる機能が欲しいです。11 votes -
Enable Deep Research Mode for Box AI Hubs
<Current Observation>
Box AI Hubs provides fast responses, which is great. However, for complex queries, users sometimes need more comprehensive and well-rounded answers.<Suggestion>
It would be helpful to have an optional "Deep Research" mode, similar to ChatGPT's approach, where the system takes more time (even up to 30 minutes) to review all relevant files in the Hub and generate a deeper, more thorough response.
This feature would make Box AI Hubs significantly more useful for detailed research and decision-making.<タイトル>
Box AI HubsにDeep Researchモードを追加してほしい<現状の課題>
Box AI Hubsは回答生成が速く便利ですが、複雑な質問に対しては、より総合的で深い回答が求められる場合があります。<改善要望>
ChatGPTの「Deep Research」モードのように、時間がかかっても(例:30分程度)、Hub内の関連ファイルをより広く確認し、深い回答を生成するオプションがあると非常に助かります。
この機能により、Box AI Hubsは詳細な調査や意思決定において、さらに有用になると思います。4 votes -
Update Salesforce SDK Automatically using Box OpenAPI Spec
The current SDK (https://github.com/box/box-salesforce-sdk) is very outdated and not well-maintained. With Box's ability auto-gen SDKs, we would like the SDK team to evaluate adding Salesforce Apex to the list.
7 votes -
About the Box AI Agent in Copilot
When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
Nevertheless, from an administrator’s…2 votes -
The upper limit on the number of file requests that can be "bulk deleted"
Due to Box's specifications, you can delete file requests all at once using the following steps.
However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.[Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]
For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
However, currently, the only way to delete nearly 1,000 file requests…8 votes -
Cannot move files within Box when the file version is large
We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
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ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。4 votes -
Improved LFO operation stability
There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
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LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。4 votes -
Display of account name when approval task or Box Relay creator user is deleted
After an account is deleted, the user who created an approval task is displayed as "Previous Collaborator," making it impossible to verify the approval status at that time. Please change this so that the username from that time continues to be displayed even after the account is deleted.
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アカウント削除後に承認タスクを作成したユーザが「以前のコラボレータ」と表示されてしまい、当時の承認状況を確認できないため、アカウント削除後も当時のユーザ名が表示され続けるよう変更してください。4 votes -
Pop up confirmation listing content prior to moving content to Archive
Pop up confirmation listing content prior to moving content to Archive will help in confirming what should be going to Archive as a last check before the content gets moved
2 votes -
We’d like to be able to preconfigure/customize the watermark applied by access policies.
We’d like content that has a watermark applied using Box Shield classification labels to display a preconfigured custom watermark.For example, content labeled “Confidential” should display a watermark with the text “Confidential.”
Ideally, the watermark could be customized when configuring the security controls, without requiring per-item settings.Box Shieldの分類ラベルを使用して電子すかしを適用したコンテンツに対し、予めカスタマイズした電子すかしを表示して欲しいです。
たとえば、「極秘」の分類ラベルを付与したコンテンツには電子すかしで「極秘」の文字列が出るようにしたいです。
個別に設定をせずとも、セキュリティコントロールの設定時に電子すかしをカスタマイズできるのが望ましいです。9 votes -
Convert Box Drive File to Box Link when Emailing Copy of File
We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.
This is a common feature in most established DMS products, where the user is asked if they want to upload the actual…
3 votes -
Hubs permission model should be more granular
Currently in the Box Hubs Beta, all collaborators invited into a Hub receive the "Viewer" permission on files and folders linked in the Hub. This does not allow for Hub content to be view-only and block downloading of content. Alternative methods of managing this such as rolling out classification policies would not be scalable as Hubs usage grows. It would be great if Hubs collaboration could be more granular and there was an ability to invite users or groups into a Hub with other permissions such as "Previewer" so they are more restricted on what they can do after accessing…
143 votesThis feature is under consideration
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Enhanced Granular Access Controls for External Collaborators
Current Limitation:
- Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
- No ability to create differentiated access rules for trusted partners or affiliated organizationsProposed Feature:
Implement a multi-tier external collaboration access control system that allows:
1. Configurable access duration and permissions based on organizational relationship
2. Ability to create exception groups with extended or permanent access
3. Granular control to distinguish between:
- Completely external users (standard 30-day restriction)
- Trusted partners/affiliated organizations (customizable access duration)
- Specific trusted domains with distinct access rulesUse Case Example:
An organization wants…4 votes -
Request new report by file extension
While you can check rough file types from the storage in admin insights, there are many situations in operations where you need to understand capacity and file counts at the extension level. I would like to request a report that can show file sizes by extension. I also want it to support filtering by owner.
管理者インサイトのストレージから大まかなファイルタイプを確認できますが、運用では拡張子の粒度で容量や件数を把握したい場面が多くあります。拡張子ごとのファイルサイズを確認できるレポートの提供を希望します。所有者ごとのフィルタリングにも対応してほしいです。
6 votes -
Add Ability to Filter by "Status" In User Details Report
Refine User Details Report by adding user "status" as a filter
2 votes -
Change default sidebar view
Since BoxAI was released, when previewing a document from the Box Web the sidebar defaults to BoxAI. I would like the ability in my settings to pick what sidebar page presents as default. Further, it would be great to pick if the document preview opens with the sidebar opened or collapsed.
2 votes
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