Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9665 results found

  1. Verify account existence before triggering password reset email

    When I tried to log in and couldn't, I requested to reset my password and received the following message:
    We've sent you an email to reset your password
    You will receive an email from us in the next few minutes. Click on the link in the email to change your password.

    After not receiving an email, I tried registering for a new account. It turns out I apparently never had an account.

    Before telling users that you are sending a password reset email, maybe CHECK to see if they actually have an account so you can provide useful information?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Ability to retain BoxDrive logs after logout/login.

    I'd like BoxDrive logs to be retained after logout/login.

    I would like to be able to get the log before I log out even if I have logged out of BoxDrive.
    If you want to investigate the logs due to unexpected movement or problems, it will be difficult to investigate afterwards if you log out of the BoxDrive once for data safety and other reasons.
    We want to prevent this from preventing us from identifying the cause of the problem.

    BoxDriveのログをログアウト/ログイン後も保持されるようにして欲しい

    BoxDriveログアウトした場合でもログアウト前のログを取得できるようにして欲しい。
    予期せぬ動きによりログを調査したい場合、データの安全などを考えてBoxDrive から一度ログアウトしてしまうとその後の調査が困難となります。
    これにより原因が特定できないことを防ぎたいです。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ability to rearrange the image files displayed on Box Drive and Box Web

    For image files (photos), such as jpg and png files, there is a Date taken item in the "Properties".
    On Box Drive and Box Web, We wants to organize the photos by descending or ascending order based on the Date taken.
    However, since [Box Drive] and [Box Web] do not have the Date taken attribute, files cannot be organized by the date and time they were taken.
    Thus, we would like you to add the Date taken attribute.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Products for which a large number of API requests are expected should not be subject to API calls.

    Products for which a large number of API requests are expected should not be subject to API calls.

    [Background]
    The API requests per user is 1000 per minute.
    In this regard, I would like to see API calls excluded for products such as Netskope, which have a clear linkage source and are likely to have a large number of API requests.
    If the API is not executed due to a violation of Box's restrictions, it will have a significant impact on business operations.

    大量のAPIリクエストが考えられる製品については、APIコールの対象外として欲しい

    [背景]
    · 1ユーザーあたりのAPIリクエストは1000件/分となっています。
     →こちらについて、Netskopeなどの連携元が明確化しており、大量のAPIリクエストが考えられる製品については、APIコールの対象外として欲しい。
      Box側での制限に抵触してAPI実行がされなくなると業務に大きな影響を及ぼします。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ability to customize the display of the root folder of [Box for Salesforce]

    About the display of the root folder of [Box for Salesforce]

    I would like to prevent the root folder of [Box for Salesforce] from being shown when I log in to [Box Web].
    The reason is that I want to refer to documents attached in [Salesforce] only in the [Salesforce] screen.
    When logging in to [Box Web], we would like to tighten the access control of documents by making it impossible to operate the target documents from [Box Web].

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add a function to extract the collaboration list for each specific folder of box by "user (editor etc.)"

    I want you to add a function to extract the collaboration list for each specific folder of BOX by "user (editor etc.)"

    Background:
    Currently, it is necessary to output the report (collaboration) by the administrator,
    but I want to output it by a user without administrator authority, not by the administrator each time.
    Not one department or company that manages all folders,

    Each small folder has a co-owner, and the co-owner grants access rights and strips them.
    Therefore, it is necessary to deal with the intrusion of many people such as personnel changes of those who have access rights to…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Enhancement to file manager in box

    I find box to be a clunky way to collaborate.

    This is a linear search for files. Its not obvious how to sort by file name or date. There has to be a better way to organize files and directories. Microsoft file manager is far superior to this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Alternative Endpoints for API calls

    In some regions, using the default endpoint box.com doesn't work or works really slowly. Therefore, box offers different endpoints for different regions. For China, this is (Box Alternate Domains redacted for privacy)
    That's great!

    However, those endpoints can only be used within the box web app.
    The only available box API to download a file is https://api.box.com/2.0/files/:file_id/content/ respectively https://api.box.com/2.0/zip_downloads/ to download multiple files as a zip, which generates a download URL starting with dl.boxcloud.com.
    As a result, the generated download URL delivers very slow downloads or does not work at all in some regions of the world.

    Therefore, I request…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Provide the ability to have multiple brands under Box

    We are a financing company that has a section of our business that operates under "Private Label Branding." This means we are the financing arm "acting" under the brand of our partners. Currently, how box operates provides a unique problem for us. If we want to utilize file sharing with the Private Label End-users, our actual company logo and information is what is seen while having them engage in either typical file sharing/collaboration, and while using the File Request link.

    It would be great to have the ability use the colors, logos, etc of our Private Label customers while still…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Templates for Comments

    When someone sends me a document I did not ask for ... I want to know three things ... what is it ... why are you sending this to me ... and what, if anything, do you want me to do with it ...? Would be nice if I could create a template for comments, like we have in notes, where someone could select a custom template (like the one I just described) and answer it in the comments section of a document.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Preview Adobe portfolio files

    It would be really helpful to be able to preview Adobe PDF Portfolios in the Box Web app.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Receive notification when a folder is renamed.

    I would like to see an email notification sent to the administrator when the title of a folder is changed.

    Just like deleting an item, deleting a folder, etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Enable me to import files into Box via the Gmail<>Box integration, rather than exclusively export files that already live inside of Box

    Enable me to import files into Box via the Gmail<>Box integration, rather than exclusively export files that already live inside of Box

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Acquire or release a competitor to CloudApp

    Record your screen an annotated image, a GIF, or as a video with your voice & face—and instantly share it as a link to get your point across.

    Compete with or acquire CloudApp: https://www.getcloudapp.com/

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Offer ability to configure shared links to expire at a specific hour, not only on a specific date

    Offer ability to configure shared links to expire at a specific hour, not only on a specific date

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Offer ability to enable SMS notifications when someone tags me in a comment

    Offer ability to enable SMS notifications when someone tags me in a comment

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Offer ability to enable SMS notifications when a task is assigned to me

    Offer ability to enable SMS notifications when a task is assigned to me

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Enhancement to the UI when the user violates the limit on the number of items in the trash can that can be confirmed on the screen.

    I want to improve the behavior when the user violates the limit on the number of items in the trash can that can be confirmed on the screen.

    I want you to display up to the latest ○ items instead of displaying the contents at all.
    If it is difficult to realize this request, please display the screen of the reason why it is not displayed and the workaround screen instead of the error screen of "The specified page does not exist" to reduce the business impact.

    If it disappears suddenly, you will not be able to restore or confirm…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Enable excalidraw on box

    minimal case: enable preview of excalidraw files. excalidraw is open source (MIT) and strongly draws attention to fast hand-drawn sketches done quickly for more and more people.

    optimal: include excalidraw capability editing online, store the file directly in box, enable inline editing similar to office documents.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Preview  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. miniOrange as IDP

    miniOrange.com wishes to list themselves as IDP just like Okta and Azure.
    We are listed on box platform: https://app.box.com/services/single_sign-on_by_miniorange/
    Would like to know the process to do so.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base