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9666 results found

  1. External Users Count + Quicker Updates

    1. The External User count is inconsistent between the new view and the old view. It never shows the same total number of users. Additionally, this count can also be inconsistent between our admins never showing the same total.

    2. We would like to see quicker real time updates. Data taking up to 24 hours to show here is concerning when we are managing external users in our environment.

    2 votes

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  2. Box Drive should ignore files would be in a hidden folder/directory

    Box Drive should ignore files would be in a hidden folder/directory. For example, this file has a parent folder that is named ".Rproj.user" which starts with a dot.

    Box/Project plans/epigenomics/.Rproj.user/BE079F78/sources/session-2efd7e0c/lock_file

    2 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  3. Shared Link Expiration (Exception) Settings at Folder Level

    I need to be able to control the shared link expiration rules at the folder level, especially when they are an exception from the enterprise-wise rule. We have a handful of use cases that fall outside of the top-line structure, and updating links 1-by-1 is added workflow time on the team. Changing for all assets under a folder would save time and impact when links expired by accident or stay live beyond desired timeline.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  4. Use Box Hubs and BoxAI to let me find previously crafted responses to similar questions

    I want to be able to put a series of documents (dozens or even a hundred of PowerPoints and Excel files) into a Hub and then ask Box AI to find where I've answered a previous question before, identify the file in which it found it and even tell me the location if possible, such as a slide number.

    I had hoped Box AI and Box Hubs already worked this way, but after some failures I worked with Box Support who confirmed that it does not work that way, at least not yet.

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  5. Prohibits operation of files and folders that have not been synchronized with the Box server(Boxサーバと同期が完了していないファイル・フォルダの操作禁止)

    When operating a file or folder that has not been synchronized with the Box server, the update contents may not be reflected on the Box server and may be lost. To prevent this, we would like to have an optional function that prohibits users from operating a file or folder until it has been successfully reflected to the Box server.

    (In Japanese)
    Boxサーバと同期が完了していないファイル・フォルダを操作すると、Boxサーバに更新内容が反映されず消失することがある。これを抑止するために、正常にBoxサーバに反映が完了するまではユーザの操作を禁止するオプション機能が欲しい。

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Panning in Canvas: other than mouse functions, scrollbars would help

    If you're zoomed in on a Canvas, the mouse scroll wheel is a nice way to move up and down, or left and right. But, like most applications, scroll bars would be great to have as well.

    2 votes

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    0 comments  ·  Box Canvas  ·  Admin →
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  7. Scope of Access Policy Application

    We request Shield Access Policy Settings to be applied in the external tenant.

    [background]
    The setting access policy in our tenant doesn`t apply to shared folders in external tenants.
    We consider it is a risk to move folders or files incorrectly to shared folders in external tenants.

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  8. Setting to prevent service account from creating new folder at root level

    We request a setting to prevent service account from creating new folders at the root level.

    [background]
    Service accounts are able to create new folders at the root level even when the Restrict Content Creation setting is enabled.

    2 votes

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  9. Optional functionality when creating “shared links” directly from “box drive”

    When creating a “shared link” directly from a “box drive”, there is no ability to set an expiration date or password. It would be desirable to be able to set them for the purpose of preventing the creation of open links from reducing the level of security.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Hyperlink # discarded

    The hyperlinks in the PPT cannot be parsed properly, and the parameters after # will be discarded. I hope this can be improved

    2 votes

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  11. Integrate Computer Vision into Box AI

    As far as i understand currently Box AI only works for assets which have a text representation. It would be great if you could add computer vision to Box AI (could be achieved by adding LLM tooling provided e.g. by GPT-4o-mini) in order of being able to extract text content from scanned images and ask questions about for the content.
    The generated text content could be stored as a text representation as well which would speed up subsequent Box AI calls for the same asset.

    2 votes

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    0 comments  ·  Box AI  ·  Admin →
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  12. install and syncronize box in a chosen folder

    1. I am windows user. I wanted to install box and syncronize my box files in my local D: drive, because my C: drive is full. Surprisingly, the installation process of Box app does not provide such an option (of selecting which drive to install Box to). It by default is installed on C: drive . This is very insane. Windows Users can choose to install which drive to install any app.

    2. My C: drive is full, and I want to syncronise everything both in cloud and in local computer, but i cannot do so because C: drive is full, and…

    2 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  13. Display the person who is holding the lock.(ロックを取得している人を表示)

    Since it is not displayed who is locking the file, it is unclear who has obtained the lock. Being able to identify this will allow us to request the person holding the lock to release it.

    (in Japanese)
    ファイルをロックしている人が誰かが表示できないため誰がロックを取得しているのか分かりません。
    これが分かるようになることで、ロックしている人に解除するよう求めることができるようになります。

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. When adding group members via the API, duplicate requests are added when the same request is made at almost the same time.

    The Box representative told us that this is a rare event that occurs only when there are overlapping requests at the same time, and that there are no plans to correct the current behavior.
    If multiple requests arrive within a short period of time but do not overlap in time, a 409 (Conflict) error is usually returned for all but the first request.
    Therefore, it is considered to be an event that occurs only when a request is made with very short timing.

    For example, this is expected to occur when the same command is used to add a group…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Automatic output function of shuttle job report

    Currently, to output a job report, you must click the Export button from the Job Report window.
    It would be great if the job was automatically exported to the Box Shuttle Reports folder when it was completed.
    It would be even better to receive a notification email when the job report is automatically exported.

    2 votes

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    0 comments  ·  Shuttle  ·  Admin →
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  16. Custom notification for box relay and box sign.

    Would be good to have more flexibility in selecting notifications, and have the users select which notification is essential for them. There is too much notification when using box relay and box sign, especially when the relay is used within a team.

    2 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  17. About collaborator permission settings

    When sharing data with external users on the cloud, if you try to give them editing privileges such as "download," "delete," or "rename," they will be given "editor" privileges.
    However, as an "editor" you will be able to "invite" and "set access privileges."
    This is excessive privilege to give to external users.
    On the other hand, in the "Viewer/Uploader", it is not possible to "rename" or "delete", and data uploaded by mistake cannot be deleted, and the folder cannot be edited at all, and the administrator account I need to delegate the work.

    Requests a permission setting between "Editor" and…

    2 votes

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  18. Request:Unmanaged users Behaviour

    There is a folder whose collaboration is allowed for only internal ( At folder settings, Restrict collaboratio within our company is checked )
    One unmanaged user who uses company email domain but is associated with free box account is invited the folder, he/she is successfully invited. But auto expirtation for external collaborators ( which is set on enterprise settings) is also adopted to the user. This seems unnatrual and it is not reasonable.

    This is said by design, but could you consider improvng either 1 or 2 ?
    1. if a folder is only allowed to collaborate internal, please restrict…

    2 votes

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  19. Ability to make an account READ-ONLY which includes Download restriction

    For security purposes, we need to set accounts to READ-ONLY mode. Currently, Box offers four account status options: Active, Inactive, cannotdeleteedit, and cannotdeleteedit_upload.
    Unfortunately, none of these statuses allow for a true read-only setting. The latter two statuses still permit downloading, which poses a risk of data exfiltration from Box. The Inactive status is also not suitable, as it prevents all collaborators from accessing shared content. We request the creation of a READ-ONLY status to address this need.

    2 votes

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  20. Ability to Hide Files from Users in Box Hubs

    It would be useful to have the option to hide certain files from users in Box Hubs. This would allow us to add files in formats like .csv or JSON for Box AI to process without cluttering the user interface. Often, data is organized in ways that are visually helpful for users but difficult for Box AI to interpret effectively. By hiding files, we could optimize the AI's ability to provide accurate answers while keeping the UI clean.

    For example, we use a complex PDF matrix to help staff identify key contacts for various tasks like reporting, data analysis, and…

    2 votes

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    0 comments  ·  Box Hubs  ·  Admin →
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