Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
See user guide here.
9735 results found
-
Allow Device Trust full disk encryption to specify software encryption (ie. FileVault)
Presently, when creating a Device Trust Policy that requires full disk encryption for Mac, there is no option to require FileVault as an additional requirement for full disk encryption. As a result, existing hardware encryption using Apple Silicon or a T2 chip satisfies the encryption requirement. It would be helpful to add this functionality so we can enforce FileVault as part of our device trust requirements.
1 vote -
API Endpoint to Customize Collaboration Invitation Email
Currently, when sending collaboration invites via the API you are unable to customize the message. For collaborators that do not have a Box account, it leads to the invitation message showing:
"" - FirstName Last Name
This is unprofessional and often confusing to the individuals receiving the invitation.
1 vote -
Add native file support for .sas file type
please add support for .sas file types. SAS files cannot be previewed, cannot be content searched, and they do not show in the Search results at all due to being an unsupported file type. We have thousands of .sas files stored in Box; being able to locate them via the Box Search tool would remove a pain point for many of our staff.
1 vote -
Integrate Box AI into the Hub Search Box
We’d like Box AI to be available directly from the main search box in Box Hubs. Today, users must click a separate AI button to open the AI panel, and less experienced users often overlook that button. Enabling AI from the central Hub search field would make Box AI more discoverable and easier to use as part of everyday searching.
（日本語）
Hubページのメイン検索窓（中央の検索ボックス）から直接Box AIを使えるようにしてほしいです。現状は上部のAIボタンを押してAIパネルを開く必要があり、慣れていないユーザーほどAIボタンに気づきにくいです。検索窓からそのままAI検索できれば、発見性が高まり日常の検索の中で自然に利用が広がると考えます。1 vote -
Remove Platform App Change Approval Requirement & Improve SDK/API support
I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,…
1 vote -
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <
when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
she had previously had access and left and came back to the partner company.1 vote -
Export / Import annotations via API
Box is growing fast and being considered a real challenger to the rest of ECM platforms, but it still lacks important features to be fully considered when migrating from those other platforms. There's no option at all to bring over annotations from existing systems or recreate them via API. For some business units that's a MUST, so it would be perfect to have that option available.
1 vote -
Add a “comment visibility” option in Link Settings
In Link Settings, we’d like an option to control whether comments are visible.
Currently, when a shared link is set to a non-edit permission such as Can view only (or Can view and download), comments aren’t visible to viewers. Even for non-edit shared links, we want viewers to be able to view timestamped comments on videos, since this feature is extremely useful.
Use case: We publish videos on Box Hubs and share them externally using People with the link (Can view only). If viewers could see comments, we could point them to specific parts of the video more efficiently.（日本語）…
1 vote -
Allow Device Pinning for web
Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
https://support.box.com/hc/en-us/articles/360043693814-Device-PinningHowever, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
https://app.box.com/master/settings/devicesUsing sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734Notably, its replacement, Box Drive, is also not listed under Device Pinning.
1 vote -
version
Allow the option to keep the existing filename when uploading a new version. Filenames are often autogenerated by the software producing the file. After uploading to Box, I usually rename the file to a more meaningful name. When I generate a new version of the file, it will have a different name, and then upload it to Box as a new version. Box renames it to the same name as the newly uploaded file, meaning I have to rename it again. I would like the ability to keep the previous name instead of the name of the newly uploaded file.
1 vote -
Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.
The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.
This eliminates manual steps and ensures consistency in access control.
Why It’s Valuable?
Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.
Consistency: Reduces human error by ensuring the new user has identical access as the reference user.
Scalability: Ideal for large organizations where teams share common folder structures.
1 vote -
Index Lists
Suggest to add feature allowing users to download index lists of folder contents.
This feature could be permissioned, but the current protocol of requiring Box admin approval is challenging to navigate, and the produced index lists are not organized or very useful.
1 vote -
Box search results need to be sorted by "oldest first"
Box search results are currently displayed in order of "newest update date," but we have received many requests to display them in order of "oldest update date."
1 vote -
Box for MIP
Allow a single Microsoft Tenant to connect to more than one Box EID. We have two box EID's, one for "regular" content and the other for "FTI".
1 vote -
Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
The issue may be caused by one of the following:Lack of access permissions
Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.Expired or restricted shared link
The shared link may have expired or been restricted to specific users, preventing access.Incomplete multi-factor authentication (MFA) setup
In some Box environments, even if login is successful, access to files may be restricted if the…1 vote -
from Box Folder (Filtered) View - Start Box Relay
Most of solutions would need filtered data for example, to track the status of any document or request, one would need Status field to track the progress and showing user a filtered view is necessary. From same view, if relay can be initiated would be highly appreciated.
1 vote -
Form dropdown - Show big list of Values from Excel
How to manage long list of Items like Asset Number or Functional location Number into Form Drop Down?
If Drop Down functionality on the form can take Excel as Source then that can solve this issue and letting user search/filter from Drop Down to select Single/Multiple entries.
1 vote -
create a new folder while moving file
There should be the ability to create a new folder while moving a file to a new location. Right now we have to create the folder in the location we want the new file in and then return to the current location and then move it. Time consuming.
1 vote -
Prevent modals (Box AI and New Collection) from closing when clicking outside
We would like to request a change to the behavior of modal windows, specifically for Box AI and the "Create New Collection" screen. Currently, these modals close automatically if a user clicks anywhere outside the modal area. I request that they remain open unless the "Close" or "Cancel" button is explicitly clicked.
Reasoning:
We are using Pendo to provide in-app training and guidance to help our employees adopt Box AI and other Box features. However, the current "click-outside-to-close" behavior makes it impossible to run these guides effectively.When a user interacts with a Pendo guide or accidentally clicks the background,…
1 vote -
Add specific error message for managed users whose domain is owned by another tenant
When an admin attempts to add a managed user whose email domain is already registered to another tenant, the system should display a specific error message explaining the reason.
Currently, the error message only states “1 user cannot be added,” which provides no context and makes it difficult for admins to understand what went wrong or how to resolve the issue.
1 vote
- Don't see your idea?