Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

5479 results found

  1. box drive for win 8.1

    Please port the product to Win 8.1! I don't want to upgrade to Win 10, but would like to use Box Drive!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Unable to move Box files to new hard drive

    I added a larger, secondary drive to my computer, and I'd like to move the Box Drive and off line files to this second drive. This is because the C-drive is 90% full while the new terabyte drive is almost empty. I need to free up space on the C-drive. I was told "customizing the Box Drive folder does not change where Box Drive stores its app data or cached files, including items marked for offline use, so customizing the folder will not save disk space if you relocate the folder to another drive".

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Make external folders more obvious in Box Drive and Box Web

    Currently internal and external folders are comingled in Box. Although collections can help organise data in the web app, for those who predominantly use Box Drive this could potentially lead to a DLP issue, particularly where the internal and external folders have nearly identical names. In both Box Drive and Box Web it would be great to be able to choose your own colour coding for these folders e.g. anything external showing red, or the ability to group all of your external folders under one main EXTERNAL folder.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Configuring the Default Box Drive Folder Location

    In the latest version of Box Drive and OS it is no longer possibly to change the file path to a shared folder. This is causing many linking issues for my team as we work within shared files. Would love for this to be reconsidered again and put it the next box update.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Box Drive should copy by default on macOS

    As described at https://support.box.com/hc/en-us/articles/4407737091219-Using-Box-Drive-on-macOS-File-Provider-Extension-FPE-mode

    a change when moving to newer Box Drive, or upgrading to Monterey, results in the serious change of drag and drop is now a move instead of a copy.

    If a user ever accidentally drags a file to their local drive, it takes it out of Box, and trashes the original, it eliminates the previous object ID for the file, it trashes all prior versions of the file.

    This simple mistake can break every link that a company may have for a particular object in documents, bookmarks,…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add Ability to 'Open with Office Online' via Box Drive

    Users are not currently able to edit/open files to Office Online (Word, Excel, and PowerPoint Online) from Box Sync / Box Drive

    The key use case of this is to allow users to enter into co-authoring mode when starting in Box for Desktop.

    REQUEST: Add an 'open in Office Online' option in the right-click menu for Word, Excel, and PowerPoint files when in the Box for Desktop file system.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  Anonymous responded

    This is currently not planned, but we will consider with additional customer demand.

  7. Box drive hide folders

    With Box Drive ALL my folders are displayed on my desktop. While I like having access to them all without having to sync them, I would like a feature which would allow me to hide the folders I am not currently using. The Box Sync environment, which only showed those folders that I was currently working in (and had synced), was a much more efficient solution.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I would like shortcut files created on Box Drive to be reflected on Box Web as well.

    I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
    However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
    I feel this kind of specification is very inconvenient.
    I would love to see you respond to make this happen.

    (Japanese)
    Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
    無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
    しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
    同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
    このような仕様だと大変不便に感じてます。
    実現に向けて是非対応してほしい。

    103 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  5 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Box Drive Login Authentication status window

    User would like to have a status window to display the authentication process of Box Drive. This would make it more visible to the more basic users since the login process only shows in the system tray icon.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Select folders from hard drive to sync with box

    Rather than syncing to a separate Box folder on my desktop, I would an application that would make it able to flag folders and files that already exist on my hard drive. I would very much prefer to be able to open my Windows Explorer and right-click on a folder and make a selection that would automatically sync that folder from where it is in my hard drive to Box.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Box Drive: Favorite View Replication for Users

    Box Drive - MFO: Favorites - allow the users to replicate their favorite view within Box Drive.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Prevent users from adding content to the root level in Box Drive

    Our enterprise is set to prevent users from being able to create folders at the root level. This functionality works great in Box cloud app. However the user is able to add content at the root level in Box Drive. This causes sync errors as Box Drive cannot sync to a root level folder in the app.

    Can you consider preventing users from doing this in Box Drive so it matches how it works in Box browser view.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Prevent Box Notes being created from Box Drive when disabled at enterprise level

    When Box Notes application is disabled at enterprise level we should not be able to create new Box Notes from within Box Drive application.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Box Drive Notification

    It would be nice to have a feature we can use to notify end users of the restriction to upload files at the root level in Box Drive. Right now we are depending on sync errors which can be easily dismissed by non technical users and I believe if a message was clearly displayed of the restriction It would cause less confusion and create a better user experience.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Box Drive should be compatible with Hibun DLP

    Customers using security products Hibun DLP (https://www.hitachi-solutions.com/hibun/sp/) may see unexpected behavior with Box Drive. And Hibun doesn't have an exclusion mechanism. Therefore Box Drive should be compatible with Hibun DLP

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    delivered  ·  0 comments  ·  Box Drive  ·  Admin →
  17. Trigger a Box error when insufficient permissions to open a file in Box Drive

    Right now, if you attempt to open a file from your Box Drive that you do not have download permissions to, it will throw a local application error and not a Box error indicating a permission issue.

    From the end user perspective, this would indicate there was something wrong with this file or Box Drive failed to open.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE

    Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
    It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Ability to force sync of Box Drive

    Currently, Drive relies on event poll for updating cached contents, and if events (updates on web) are not picked up by Drive in a timely manner, then local contents get outdated (out of sync with web). As a workaround, we want the ability to force sync of a selected folder (maybe add a right click menu to force sync/refresh cache).

    171 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Box Drive  ·  Admin →

    This feature was delivered in Box Drive v2.25!

    User can right-click on a folder in Box Drive and choose "Refresh folder" to get the latest updates made to this folder from Box on demand if they notice that some updates don't already reflect in Finder/Explorer.

  20. Show same timestamp web vs. Box drive

    To migrate from file share to use box, we initially uploaded the content from our file server via FTP. We managed to se the original timestamp of last file modification. So we get shown this timestamp at client side using box drive. But the web app shows the timestamp of uploading the file. Please make it show the same timestamp as BOX drive!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base