Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

5722 results found

  1. I would like shortcut files created on Box Drive to be reflected on Box Web as well.

    I am aware that shortcut files (.lnk) created in Box Drive (on Explorer) are ignored as a file type and cannot be synchronized.
    However, in my work, I use Box Drive a lot and sometimes create shortcuts, but I can't share them because they are not synced, and they are deleted when I log out of the system.
    I feel this kind of specification is very inconvenient.
    I would love to see you respond to make this happen.

    (Japanese)
    Box Drive(エクスプローラー上)で作成したショートカットファイル(.lnk)は、
    無視されるファイルの種類として対象となっており同期が出来ないことは認識してます。
    しかしながら業務上、Box Driveの利用が多くショートカットの作成することがありますが、
    同期されないことで共有もできず、またログアウトしたことで削除されてしまう。
    このような仕様だと大変不便に感じてます。
    実現に向けて是非対応してほしい。

    105 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  5 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Collaborator files from Box Drive not showing up on Box.com

    Ever since we updated our systems to macOS Ventura we've encountered many issues with Box Drive, now we are not seeing files from other collaborators that they report to have synced showing up on other peoples Drive or on Box.com at all. Box Drive has become unreliable lately, and users are being forced to manually upload files via desktop to ensure their files sync. Please fix!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ability to open a file in Box Drive from a shared link accessed via the web

    After opening a shared link in Web App, a user should be able to open the file directly in Box Drive.

    127 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    researching  ·  25 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Ability in Box Drive to have documents physically stored on PC or external driver

    In Box Drive it would be good that the documents are physically on our PC in offline mode, not just a memory copy (metadata).

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ability to see and access bookmarks in Box Drive

    Bookmarks: I store a lot of bookmarks in Box. This bookmarks are not visible in the folder structure on my laptop (links seems not to be stored as files). As a consequence e.g. bookmark titles are only searchable via Box browser interface but not via Windows search functionality within explorer

    240 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    50 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  Anonymous responded

    We currently do not have this planned on our roadmap. Please keep the feedback & use cases coming to help us prioritize this in the future!

  6. Restore Box Drive behavior on MacOS when it mounted as an external hard drive with on-demand file streaming

    Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

    Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Box Drive Security - Utilize MFA/ Enforce connection to specific network

    For several reasons having our staff use Box Drive to access their files is the most helpful for our office. However it would be great if some additional security features could be added to Drive such as requiring the user be connected to specific network or utilize an MFA process. We currently have a vpn requirement setup to access the Box web app through our Okta service but this doesnt work as well with Drive since it caches the user credentials.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Drag and drop web URLs to Box Drive folder in Windows File Explorer

    Posting a request to add functionality to Box Drive that will allow drag and drop URLS from web browsers directly to Box Drive folder in windows file explorer.

    Currently, it's possible to store web URLs in Drive if you save them to your desktop first. We would like the ability to skip this step and save URLs directly from Chrome for example to Box Drive.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Retrieve Box shared links along with local paths from Box Drive

    I am interested in retrieving a list containing local file paths and their shared links from Box Drive. This would be useful in scenarios where I am referencing many files through Box Drive (e.g., a mail merge in Microsoft Word which references a unique shared Box link in each email). Currently each shared Box link must be retrieved manually using Box Drive’s right-click context menu.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Moving from Box Drive now deletes instead of copies

    When moving a file from Box Drive to another volume like your computer, it now removes the file from BOX altogether. Prior to the latest update to the platform, it used to make a copy by default.

    We use BOX as a file server and this opens up the potential for accidental deletion. Making the source folders read-only doesn't work either because we have to be able to edit contents on BOX.

    Can you provide the option in a setting or elsewhere to turn on forced copy by default when dragging files from BOX to another Volume?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Change in handling of file uploads in Box Drive

    I would like Box Drive to treat an upload as an upload, not a copy, even if a file with the same hash value exists in the range to which I have access.

    【日本語】
    Box Driveでアップロードした場合に、アクセス権のある範囲に同じハッシュ値のファイルが存在していてもコピーではなく、アップロードとして扱われるようになってほしい

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add tag support for OSX files in Box Drive

    File color labels (tags) in OSX do not work on Box Drive.

    Competing cloud storage platforms (like Dropbox) easily handle this.

    In a MacOS team production workflow, tags are essential for production processes. Labels allow effortless communication to other team members on the status of file production. This is an industry-standard way of working which is totally broken in Box Drive.

    Please review the many MANY past requests for this feature in these forums. It is a long-standing issue that deserves attention!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Automatic Size All Columns to Fit for Box Drive

    It would be great if all columns in the box drive could be automatically expanded so that file names are not cut off. This feature is available in another product that we used.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. It would be good have two people collaborate when both use box drive

    Right now, the only way to collaborate is using box drive and MS 365 online-- which has a clunky interface. Would be good to have people working in Box Drive be able to jointly edit documents. Sharepoint Sync allows that to happen, but Box Drive does not.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Allow users to customise the keyboard shortcut required to launch Box Drive search

    Also allow the ability to simplify the Box Drive keyboard shortcut to launch

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Ability to whitelist applications that can access to Box Drive by using command prompt

    Whitelisting which application can access to Box Drive folder by using command prompt. Currently, customer is able to identify which application can NOT access to Box Drive. Rather, Marubeni Corporation ask Box to control which application is able to access to Box Drive folder.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add support for Integrated Windows Authentication for Box Drive login flow

    Integrated Windows Authentication (IWA) allows for the following login flow for the webapp:

    1. User logs into Windows
    2. User goes to Box and selects to use SSO to login
    3. When the user is redirected to their Identity Provider, the browser sends the user's OS credentials and the user does not need to enter credentials again
    4. User is logged into Box

    This would provide a more seamless experience for users. In our computer labs, users would sign into Windows, click one button in the Box Drive login window, and have access to their Box content natively in the OS.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Add preferences dialog to Box Drive on Mac (e.g., hide menu icon, change shortcut key)

    Most Mac apps provide a preference dialog for key settings. For Box Drive on Mac, I would expect pressing ⌘, when Box Drive's search is active to open preferences, where I could optionally hide Box Drive's menu bar icon (the icon inside Finder's sidebar is all I need to see) or change the shortcut key for searching (in case ⌃⌥⌘Space conflicted with another app) or adjust the maximum disk space used by Box Drive.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Synchronize changes between Box Edit and Box Drive for Excel

    The file which is referred from external, if we edit , save download and upload, we need to save original Excel from Box Edit. The customer does not want to open Edit only for this.

    For example, there are two excel ExcelA and ExcelB. Excel B is referring the data from ExcelA.

    ExcelA was created via Box Drive and ExcelB was from Box Edit.

    If Excel A was modified, then open ExcelB, but the modification is not reflected to ExcelB.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Install Box Drive on Lenovo Thinkpads with a Ryzen processor

    I am having trouble installing Box Drive on Lenovo ThinkPads with Ryzen processors.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?