5719 results found

1. Create Linux client for Box Drive
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   159 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   Thanks for your feedback. We unfortunately don't have plans to support a Linux client for Box Drive at this time.

2. allow Box Drive to be installed on only one profile of a computer, not all by default

   I have Box Drive installed on my profile of my laptop, which causes issues when my partner logs into his profile - Box Drive tries to open and then hangs, causing delay for him to log on every time. I stopped it from opening on start-up but this change was applied to both profiles, meaning it is now slower for me to get into Drive on my profile.
   I have reported this to Box Support and was told this was the default for Box Drive, that it runs on start up for all profiles and the only way to disable this is to go into the registry.
   Please look into this and get a fix. Not all family members may want or need a Box account, so it is crazy to assume that it is needed on all profiles.

   I have Box Drive installed on my profile of my laptop, which causes issues when my partner logs into his profile - Box Drive tries to open and then hangs, causing delay for him to log on every time. I stopped it from opening on start-up but this change was applied to both profiles, meaning it is now slower for me to get into Drive on my profile.
   I have reported this to Box Support and was told this was the default for Box Drive, that it runs on start up for all profiles and the only way to… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Prevent items with restricted movement from being moved on the Box Drive display

   If "Do not allow ownership of content to be transfered to external users" is enabled in the tenant settings, content cannot be moved to external tenants by users other than the administrator.

   However, when content is moved in Box Drive, although it is not actually moved, it appears on the display as if it is stored in the destination folder, and it does not return to the original folder until the user logs out/logs back in to Box Drive.

   Content whose movement is restricted by Classification Policies will immediately return to the folder in which it was originally stored, both on the display and when content is moved in Box Drive.

   Content whose movement is restricted for security reasons should be able to determine that the setting is enabled.
   As with Classification Policies by classification labels, if you cannot move the content, make it display so that it immediately returns to the original folder.

   (日本語)
   ＜移動を制限されているアイテムが、Box Driveの表示上でも移動がされていないことを確認できる＞
   テナントの設定で『コンテンツの所有権を外部ユーザーへ移管することを制限する』が有効となっている場合、管理者以外のユーザーで外部のテナントにコンテンツを移動することはできません。

   しかしBox Driveでコンテンツを移動をすると、実際には移動はされていませんが、表示上では移動先のフォルダに格納されたように見えてしまい、Box Driveのログアウト/再ログインをするまで元の場所へ戻りません。

   分類ポリシーで移動が制限されている場合は、Box Driveでコンテンツを移動してもすぐに元々格納されていたフォルダに戻ります。

   セキュリティの観点から移動が制限されているコンテンツは、設定が有効になってるいることを判断できるようにする必要があります。
   分類ポリシーで制限されているコンテンツと同様に、移動ができない場合はすぐに元のフォルダに戻るように表示にしてください。

   If "Do not allow ownership of content to be transfered to external users" is enabled in the tenant settings, content cannot be moved to external tenants by users other than the administrator.

   However, when content is moved in Box Drive, although it is not actually moved, it appears on the display as if it is stored in the destination folder, and it does not return to the original folder until the user logs out/logs back in to Box Drive.

   Content whose movement is restricted by Classification Policies will immediately return to the folder in which it was originally… more

   4 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Box Drive search for specific folder

   Currently there is not way to search for a folder name offline. All you can search for is a file name. This can be problematic if you have multiple files with the same name, but just in different locations. Suggest being able to search for file name and then open file.

   244 votes

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   16 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  AdminAkshay Ravi (Admin, Box) responded

   The ability to search for items in a specific folder was delivered in Box Drive v2.17!

5. Ability to designate Box Drive Mark for Offline (MFO) by device

   We would like to be able to designate Box Drive Mark-for-Offline (MFO) by device.

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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6. Enhanced Locking Experience on Box Drive

   Pop-up upon double-clicking a file to ask user if they'd like to check out (lock) a file or open a read-only version. Auto-unlock upon closing the file

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   46 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  AdminAkshay Ravi (Admin, Box) responded

   This feature was launched on Windows for Office files on Box Drive v2.21.

   Additional details to enable this feature – https://support.box.com/hc/en-us/articles/360061782454-Enabling-Enhanced-Lock-Unlock-on-Box-Drive

7. Drive and Sync

   It should be impossible to have both Box Drive & Box Sync installed and working on the same machine. An install of one should automatically be impossible until the other is removed from the machine.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Seamless zoom in box web app for pictures

   In light of Box's stance for Windows Universal apps. I'm requesting improved zooming support inside the preview/webapp experience.

   Currently to zoom you must manually click the +/- button which is a loss of function compared to a native desktop app where you might be able to zoom with the mouse wheel or ctrl+mouse wheel.

   Requesting that Box add a similar functionality to the preview / webapp.

   Below is Box' current official workaround for the issue:

   Windows Store Applications (Photos, Office, etc.): Users are unable to open files from the Box Drive folder when navigating to it from within these applications. Users may also experience errors or silent failures when saving from these applications into Box Drive.
   We recommend you install the .exe or .msi version of these applications (for example, Photos or Office) instead of the Windows Store app. Otherwise, on the windows store app you'll need to save the item outside of the Box folder and then drag the item back into Box.

   In light of Box's stance for Windows Universal apps. I'm requesting improved zooming support inside the preview/webapp experience.

   Currently to zoom you must manually click the +/- button which is a loss of function compared to a native desktop app where you might be able to zoom with the mouse wheel or ctrl+mouse wheel.

   Requesting that Box add a similar functionality to the preview / webapp.

   Below is Box' current official workaround for the issue:

   Windows Store Applications (Photos, Office, etc.): Users are unable to open files from the Box Drive folder when navigating to it from within… more

   3 votes

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   1 comment  ·  Preview  ·  Delete…  ·  Admin →
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9. Search Skill card metadata from Box Drive

   Searching for skills-enabled content, a video for example, in the webapp returns results from the various skill cards such as the transcript and keywords and this is part of what makes skills so valuable and powerful. The same search from Box Drive returns nothing based on skill metadata however so users would instead have to try and search based on other information, such as the filename, etc. As skills becomes more prevalent, the search behavior should be more consistent across interfaces if/when possible.

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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10. Schedule backups to a drive

    I don't want to have to manual back up a particular box file.
    Create functionality to scheduled backups to a drive

    4 votes

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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11. Admin-level alert notification on certain Box Drive permission errors

    Users can create folders in Box Drive at the root level. In a closed folder taxonomy, the folder does not sync and fails with permission and/or problem item errors. If a user does not address the notification (or notifications are disabled), users can continue to create content in the unsynced folders. Icon overlays are also not reliable, so this will not be discovered until the content is lost due to hardware failure or software/OS reload. Consider alerting admins of these issues via the event stream or Shield-type alerts to prevent data loss, or disabling the creation of folders this way.

    5 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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12. ACCESS MULTIPLE WORKSPACES ON BOX DESKTOP DRIVE

    Hi,

    I run a small agency and more clients are asking me to work directly in their Box server. The problem is that I can't log into several different Box workspaces on the Desktop App (like you can in Slack for example). Please help! I may have to go back to Dropbox for this reason.

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Need for Retaining and Utilizing EXIF Data when Uploading Photos to box.com and Box Drive

    I have been managing my photos on my PC and I'm considering migrating them to Box for better organization and accessibility. However, I've encountered a significant obstacle - the important EXIF data associated with my photos, such as the capture date and time, is lost once the photos are saved in a Box folder. This issue persists whether I upload the photos directly from the browser or through other methods.

    I'm using Box Drive on Windows, and I've noticed that the property values also disappear in Explorer. Interestingly, when I moved the same file out of Box Drive, the property values were restored, suggesting that they are merely hidden. I'd like to request that, at the very least on Windows, property values such as EXIF are made accessible according to Windows specifications.

    The EXIF data is crucial to my workflow as I rely on it for tasks like sorting and grouping photos based on the capture date. I believe many other users could also benefit from having this information available, as it could significantly enhance the organization and searchability of photos within Box. Besides, utilizing additional EXIF information can also open up new possibilities for managing and organizing photos.

    I have attempted to create a metadata template using the EXIF property names as a workaround, but it hasn't proven to be an effective solution.

    Hence, I would like to request the Box team to consider the feature to retain and utilize EXIF data when photos are uploaded. This feature would greatly enhance the user experience and functionality of Box for those of us who manage large photo libraries.

    Thank you for considering this feature request. I look forward to any updates regarding this issue.

    I have been managing my photos on my PC and I'm considering migrating them to Box for better organization and accessibility. However, I've encountered a significant obstacle - the important EXIF data associated with my photos, such as the capture date and time, is lost once the photos are saved in a Box folder. This issue persists whether I upload the photos directly from the browser or through other methods.

    I'm using Box Drive on Windows, and I've noticed that the property values also disappear in Explorer. Interestingly, when I moved the same file out of Box Drive,… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Visual indicator of "Problem Items" in Box Drive taskbar icon.

    Our users frequently have "Problem Items" or sync errors in Box Drive that they don't know exist. It would be incredible if the "box" icon in the task bar had a (red?) exclamation mark appear when there are persistent sync errors so that a user knows they need to check out the issues and fix them.

    Otherwise they never know there are problems unless they happen to notice a red exclamation mark in the finder/explorer window if they are in the folder with the issue.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Display pop-up notification to let users know that Box Drive is able to be started

    Please display a pop-up notification to let users know that Box Drive is able to be started (or in other words, users are able to open contents).

    We own a lot of content - this makes Box Drive take a long time checking the updated contents and starting up.
    This is causing delays of Box Drive being launched.
    If a notification pops up when Box Drive is ready to start accessing contents, users would not have to check the status of Box Drive so frequently.
    Instead, they could work on other things while waiting for Box Drive to start.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Two User accounts on same Windows 10 computer

    There should be a possibility that two users on the same windows 10 computer, each user separately logging into his/her own windows account, could each log into his/her own box account and use box drive. BoxDrive is much more convenient that to go via the browser. This seems not possible now.
    Additionally it is annoying that the the box drive shows up for login when the second user enters the windows account, and if startup of box is switched off for that user, then it is also switched off for the main user (the admin user who has made the installation).

    There should be a possibility that two users on the same windows 10 computer, each user separately logging into his/her own windows account, could each log into his/her own box account and use box drive. BoxDrive is much more convenient that to go via the browser. This seems not possible now.
    Additionally it is annoying that the the box drive shows up for login when the second user enters the windows account, and if startup of box is switched off for that user, then it is also switched off for the main user (the admin user who has… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Add options to control cache size on Box Drive for mac/windows

    In particular, there should be a setting to specify the maximum cache size, or an option to have it be up to a certain percentage of free disk space (eg 30% by default, similar to the iPhone app). There should also be a screen that shows how much disk space the cache is currently using and a button to clear the cache with one click.

    7 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Block Google Drive and enable all Google Workplace files to auto roll-in to Box instead.

    Block Google Drive and enable all Google Workplace files to auto roll-in to Box instead. This gets us a step closer to the vision of Box as the single place for all content.

    Today, even though I have Box, employees can still save into Google Drive, which creates security, governance, privacy, and other risks.

    1 vote

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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19. Add Box Statuspage link to Box Drive desktop application

    Add a link and possible status information to Box Statupage (https://status.box.com/) from within the Desktop App.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Share folder as read-only/add folder to Box Drive from shared link

    Case:
    I receive the agenda and related documents for meetings within the department I work at as Shared Links to a folder in Box. I want to access these documents during the meeting directly through Box Drive on my computer. The desired access includes any documents added after I first opened the link. All related accounts are part of the same organisation/"Company" (in this case a university).

    Current situation:
    When I am signed into my Box account and open the link I can view the documents and have two options: "Save link" and "Download". The only way to get it to my Box Drive is to use "Download" and then re-upload the contents to my account. If any documents are added later I need to reopen the link and download these as well. "Save link" does not add anything to my Box Drive folder on the computer.

    What I want added:
    I would like a third button next to "Save Link" and "Download": "Add to account". Selecting this option should allow me to pick a location in my account and save the shared folder with the same permissions as when I open the link in the web interface, e.g. read-only access, but with instant updates when new documents are added.

    Case:
    I receive the agenda and related documents for meetings within the department I work at as Shared Links to a folder in Box. I want to access these documents during the meeting directly through Box Drive on my computer. The desired access includes any documents added after I first opened the link. All related accounts are part of the same organisation/"Company" (in this case a university).

    Current situation:
    When I am signed into my Box account and open the link I can view the documents and have two options: "Save link" and "Download". The only way to get… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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