5479 results found

1. Visual indicator of "Problem Items" in Box Drive taskbar icon.

   Our users frequently have "Problem Items" or sync errors in Box Drive that they don't know exist. It would be incredible if the "box" icon in the task bar had a (red?) exclamation mark appear when there are persistent sync errors so that a user knows they need to check out the issues and fix them.

   Otherwise they never know there are problems unless they happen to notice a red exclamation mark in the finder/explorer window if they are in the folder with the issue.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Seamless zoom in box web app for pictures

   In light of Box's stance for Windows Universal apps. I'm requesting improved zooming support inside the preview/webapp experience.

   Currently to zoom you must manually click the +/- button which is a loss of function compared to a native desktop app where you might be able to zoom with the mouse wheel or ctrl+mouse wheel.

   Requesting that Box add a similar functionality to the preview / webapp.

   Below is Box' current official workaround for the issue:

   Windows Store Applications (Photos, Office, etc.): Users are unable to open files from the Box Drive folder when navigating to it from within these applications. Users may also experience errors or silent failures when saving from these applications into Box Drive.
   We recommend you install the .exe or .msi version of these applications (for example, Photos or Office) instead of the Windows Store app. Otherwise, on the windows store app you'll need to save the item outside of the Box folder and then drag the item back into Box.

   In light of Box's stance for Windows Universal apps. I'm requesting improved zooming support inside the preview/webapp experience.

   Currently to zoom you must manually click the +/- button which is a loss of function compared to a native desktop app where you might be able to zoom with the mouse wheel or ctrl+mouse wheel.

   Requesting that Box add a similar functionality to the preview / webapp.

   Below is Box' current official workaround for the issue:

   Windows Store Applications (Photos, Office, etc.): Users are unable to open files from the Box Drive folder when navigating to it from within… more

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   1 comment  ·  Preview  ·  Delete…  ·  Admin →
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3. Please make it possible to choose both .msi and .exe installers for Box Drive.

   The reason is that administrator privileges are required during uninstallation, and end users cannot reinstall Box Drive when issues occur.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. BOX Drive - Block local file/folder creation if user does not have write access

   We do not allow creation of root folder in BOX. Also certain folders are read only for select staff. When using BOX Drive if they try to add content to an area they only have read access, the content is listed and appears to the employee, that they uploaded it to BOX. There is a tiny red dot but to many this is not sufficient to let them know the data is not being protected. Please configure BOX drive to not allow a local creation of content within the local BOX path if they do not have editor rights at that level.

   We do not allow creation of root folder in BOX. Also certain folders are read only for select staff. When using BOX Drive if they try to add content to an area they only have read access, the content is listed and appears to the employee, that they uploaded it to BOX. There is a tiny red dot but to many this is not sufficient to let them know the data is not being protected. Please configure BOX drive to not allow a local creation of content within the local BOX path if they do not have editor… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Add Box Statuspage link to Box Drive desktop application

   Add a link and possible status information to Box Statupage (https://status.box.com/) from within the Desktop App.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Need for Retaining and Utilizing EXIF Data when Uploading Photos to box.com and Box Drive

   I have been managing my photos on my PC and I'm considering migrating them to Box for better organization and accessibility. However, I've encountered a significant obstacle - the important EXIF data associated with my photos, such as the capture date and time, is lost once the photos are saved in a Box folder. This issue persists whether I upload the photos directly from the browser or through other methods.

   I'm using Box Drive on Windows, and I've noticed that the property values also disappear in Explorer. Interestingly, when I moved the same file out of Box Drive, the property values were restored, suggesting that they are merely hidden. I'd like to request that, at the very least on Windows, property values such as EXIF are made accessible according to Windows specifications.

   The EXIF data is crucial to my workflow as I rely on it for tasks like sorting and grouping photos based on the capture date. I believe many other users could also benefit from having this information available, as it could significantly enhance the organization and searchability of photos within Box. Besides, utilizing additional EXIF information can also open up new possibilities for managing and organizing photos.

   I have attempted to create a metadata template using the EXIF property names as a workaround, but it hasn't proven to be an effective solution.

   Hence, I would like to request the Box team to consider the feature to retain and utilize EXIF data when photos are uploaded. This feature would greatly enhance the user experience and functionality of Box for those of us who manage large photo libraries.

   Thank you for considering this feature request. I look forward to any updates regarding this issue.

   I have been managing my photos on my PC and I'm considering migrating them to Box for better organization and accessibility. However, I've encountered a significant obstacle - the important EXIF data associated with my photos, such as the capture date and time, is lost once the photos are saved in a Box folder. This issue persists whether I upload the photos directly from the browser or through other methods.

   I'm using Box Drive on Windows, and I've noticed that the property values also disappear in Explorer. Interestingly, when I moved the same file out of Box Drive,… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Two User accounts on same Windows 10 computer

   There should be a possibility that two users on the same windows 10 computer, each user separately logging into his/her own windows account, could each log into his/her own box account and use box drive. BoxDrive is much more convenient that to go via the browser. This seems not possible now.
   Additionally it is annoying that the the box drive shows up for login when the second user enters the windows account, and if startup of box is switched off for that user, then it is also switched off for the main user (the admin user who has made the installation).

   There should be a possibility that two users on the same windows 10 computer, each user separately logging into his/her own windows account, could each log into his/her own box account and use box drive. BoxDrive is much more convenient that to go via the browser. This seems not possible now.
   Additionally it is annoying that the the box drive shows up for login when the second user enters the windows account, and if startup of box is switched off for that user, then it is also switched off for the main user (the admin user who has… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Not delete data flagged as "make available offline" when Box Drive is closed/logged out

   Currently if data is generated and saved locally on a machine into the Box Drive folder, exiting or logging out of the Box Drive application will delete the local data on the machine, even if the folder it is saved into is marked to "make available offline".

   We are a small physics research laboratory currently trying to migrate our data collection and storage from Dropbox to Box. We were disheartened to discover that if data is generated on a local machine, by collecting and saving it directly into the Box Drive folder, say, and Box Drive is logged out (by an errant user perhaps) the local copy of the data is not preserved. This seems to present a great deal of risk as if a set of files, just collected, were not yet synced and an inadvertent closure/logout of box drive occurred the data would be lost. Or, more likely a large repository of data which must both be kept on a local machine and backed up to the cloud service would have to be inconveniently re-downloaded after any logout. A setting to prevent this behavior would be greatly appreciated.

   Currently if data is generated and saved locally on a machine into the Box Drive folder, exiting or logging out of the Box Drive application will delete the local data on the machine, even if the folder it is saved into is marked to "make available offline".

   We are a small physics research laboratory currently trying to migrate our data collection and storage from Dropbox to Box. We were disheartened to discover that if data is generated on a local machine, by collecting and saving it directly into the Box Drive folder, say, and Box Drive is logged… more

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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9. Share folder as read-only/add folder to Box Drive from shared link

   Case:
   I receive the agenda and related documents for meetings within the department I work at as Shared Links to a folder in Box. I want to access these documents during the meeting directly through Box Drive on my computer. The desired access includes any documents added after I first opened the link. All related accounts are part of the same organisation/"Company" (in this case a university).

   Current situation:
   When I am signed into my Box account and open the link I can view the documents and have two options: "Save link" and "Download". The only way to get it to my Box Drive is to use "Download" and then re-upload the contents to my account. If any documents are added later I need to reopen the link and download these as well. "Save link" does not add anything to my Box Drive folder on the computer.

   What I want added:
   I would like a third button next to "Save Link" and "Download": "Add to account". Selecting this option should allow me to pick a location in my account and save the shared folder with the same permissions as when I open the link in the web interface, e.g. read-only access, but with instant updates when new documents are added.

   Case:
   I receive the agenda and related documents for meetings within the department I work at as Shared Links to a folder in Box. I want to access these documents during the meeting directly through Box Drive on my computer. The desired access includes any documents added after I first opened the link. All related accounts are part of the same organisation/"Company" (in this case a university).

   Current situation:
   When I am signed into my Box account and open the link I can view the documents and have two options: "Save link" and "Download". The only way to get… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Improve UI to address scroll issues on the Box drive for Mac OS

    Improve UI to address scroll issues on the Box drive when using MacBook Air, the user cannot scroll up and down to choose the file

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Reconcile behavior between Edit and Drive after a conflict

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

    Box Edit
    1. User A opens and edits file X without lock via Box Edit.
    2. User B opens and edits file X without lock via Box Edit.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (number).
    5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box… more

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Box Drive activity should show up in the recents section of the webapp

    Would be great if the recents section showed in the web app showed all content recently used and not just content in accessed in the web app. When I am using Box Drive the webapp recents section does not pick up that content.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Ability for Box sync to desktop - create folders on the Windows 10 Desktop

    Box sync to desktop, doesn't create the folders on the Windows 10 Desktop. Is this being fixed?

    2 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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14. Keep third party's login token or credentials when logging out from Box Drive

    Users need to log in to a web gateway before logging in to Box Drive.

    If they log out, they need to login to the gateway again.

    In WebApp, they don’t need to re-login the gateway after logging out from Box.

    Therefore, Box should have any way to prevent this.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. I would like to have the ability to display folders fixed on Box Drive search.

    We are aware that the search function of the Box Drive requires a search to be performed each time.
    Since it is time-consuming to search each time, we would like a setting function that allows the desired folder to be displayed (arbitrarily selected) when the Box Drive search screen is launched so that folders can be easily checked.

    (Japanese)
    Box Driveの検索機能は、都度検索をかける必要があるのは認識しています。
    毎回検索をすると手間であるため、フォルダの確認がしやすいようにBox Drive検索画面立ち上げ時に希望のフォルダを表示(任意選択)可能な設定機能が欲しい。

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Allow administrators the ability to change the timing threshold of the Box Drive Authentication Token

    It would be helpful for admins to be able to change the timeframe for which the Box Drive authentication token lasts. We have users who have a hard time renewing their passwords in a timely manner and this is the biggest avenue they have to keep them working because the token doesn't seem to expire in a more timely manner. Or have a way to remotely sign a user out of all box applications on their devices when needed.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Box available as Service on iOS Shortcuts app

    Currently in iOS Shortcuts app, iCloud Drive and Dropbox are available, Box should be there too. Will help in automating copying files to Box using Shortcuts on iOS.

    11 votes

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    2 comments  ·  Mobile  ·  Delete…  ·  Admin →
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18. Linux version of Box Sync

    I'd really like to have help keeping files synchronized between my Linux and Windows workstations. Linux Box Sync would be great.

    16 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Add Windows Server OS to be supported for Box Drive
    2 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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20. Pictures inserted into a word doc often "can't display image" when using Box drive.

    Pictures inserted into a word doc often "can't display image" when using Box drive. It would be great to fix this without having to use office online.

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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