9818 results found

1. Box Shield: Suspicious Location Alerts - Add details about content within 'User Activities'

   As part of triage for Box Shield Suspicious Location alerts, it would be beneficial to have details added about the content which shows up in 'User Activities'.

   For example:
   - The User ID/Email of the user who owns the folder/file interacted with
   - The File/Folder ID interacted with
   - Links to the Files, or their listings within Admin Console Content Manager, when hovering over their names.

   Also, being able to export this information would be beneficial.

   5 votes

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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2. Ready-Sign Links Start & End Dates/Times

   Would it be possible to add Start & End Dates/Times for Ready-Sign Links in the Link Settings? Our HR Dept. has a few templates that are only active during certain date/time ranges during the year, and they have requested the ability to set them up so that the link automatically actives and deactivates at certain times.

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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3. Increase Box Form fields limitation from 100 to 200

   A community & human services customer is wanting to digitize their forms into box, but are limited to 100 fields, they would like this to be increased to at least 150-200 fields.

   These are Individual fields - they need the information from each member of the household which multiples the number of fields on the form

   • 

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   under consideration  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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4. Add a parameter for Box Sign API to keep existing fields when using Box sign template

   [Background]
   We'd like to use Box Sign API to create a signature request by Sign template.
   We want to use the existing template and replace the file to another file, but if we do so by Box API, the existing signature fields would disappear.
   *This happens because there are no parameter in Box Sign API corresponding to "Keep Existing Fields" at Box Web.

   [Request]
   Please add a parameter to keep existing fields for Box Sign API when using an existing Box sign template.
   *We think it's strange that what user can do in Box web is not possible with Box Sign API.

   [Background]
   We'd like to use Box Sign API to create a signature request by Sign template.
   We want to use the existing template and replace the file to another file, but if we do so by Box API, the existing signature fields would disappear.
   *This happens because there are no parameter in Box Sign API corresponding to "Keep Existing Fields" at Box Web.

   [Request]
   Please add a parameter to keep existing fields for Box Sign API when using an existing Box sign template.
   *We think it's strange that what user can do in Box web is not possible with Box… more

   9 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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5. Ability to Sort Tables within Box Notes

   Ability to sort a table within a Box note alphabetically or asc/desc numerically.

   4 votes

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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6. View suppression list

   I should be able to view emails on my suppression list. I appreciate the ability to remove addresses from it myself, but not being able to see which email addresses you are blocking creates situations wherein I do not know someone isn't getting mail until after they have missed at least one message.

   29 votes

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   researching  ·  4 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well

   As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
   At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a risk of corporate information being taken off the device and potential data leakage. In addition, this breaks alignment with existing controls provided by Box—such as EMM management, Device Trust, and Conditional Access—impacting the overall consistency of Box’s security design.
   We use Box as a secure, enterprise-grade storage solution. Inconsistencies in security settings affect Box’s trustworthiness within our organization, so we request a prompt remedy.

   【日本語】
   管理コンソールの「モバイルWebアクセス制御」設定を現行ドメイン（box.com）にも適用可能にする

   Box社がモバイルサイトを「a.box.com」「m.box.com」から「box.com」に統合した結果、管理コンソール上の「モバイルWebアクセス制御」設定が現行ドメインに反映されていません。
   このため、管理者が制御設定を有効化しても、box.com配下のモバイルアクセスには効果が及ばない状態です。

   弊社では、Intuneポリシーにより、Boxファイルが社用iPhoneのローカルに保存されないよう制御しています。
   SafariはIntuneポリシーの適用外です。現状「モバイルWebアクセス制御」設定による制御ができないため、
   社用iPhone内SafariからBoxにアクセスし、Boxファイルをローカルに保存できてしまい、社内情報が持ち出され、情報漏洩の発生しかねない状況です。
   また、Boxが提供しているEMM管理・デバイストラスト・条件付きアクセス等の既存制御との整合性が崩れ、Box全体のセキュリティ設計の一貫性にも影響が出ます。
   弊社はBoxを安全な企業向けストレージとして利用しております。セキュリティ設定の不整合は社内におけるBoxへの信頼性にも影響しますので、いち早く改善いただきたく思います。

   As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
   At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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8. Request for Improvement of the slider for grid view image size

   Currently, we can adjust the image size in grid view by moving the slider left and right. However, even when selecting the minimum size, the images still remain large.
   We can make images smaller by changing the browser's zoom level, but this also makes text smaller, and subsequent screens remain small as well, which is inconvenient.
   Rather than relying on browser zoom, we need to enhance Box's slider functionality.

   In Japanese：
   グリッドビュー画像サイズのスライダーの改善要望

   現在、スライダーを左右に動かすことでグリッドビューの画像サイズを調整できます。しかし、最小サイズを選択しても画像は大きいままです。
   ブラウザの拡大率を変更することで画像を小さくできますが、これにより文字も小さくなり、その後の画面も小さいままになるため不便です。
   ブラウザの拡大率に頼るのではなく、Boxのスライダー機能を強化する必要があります。

   3 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. Allow Device Trust full disk encryption to specify software encryption (ie. FileVault)

   Presently, when creating a Device Trust Policy that requires full disk encryption for Mac, there is no option to require FileVault as an additional requirement for full disk encryption. As a result, existing hardware encryption using Apple Silicon or a T2 chip satisfies the encryption requirement. It would be helpful to add this functionality so we can enforce FileVault as part of our device trust requirements.

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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10. API Endpoint to Customize Collaboration Invitation Email

    Currently, when sending collaboration invites via the API you are unable to customize the message. For collaborators that do not have a Box account, it leads to the invitation message showing:

    "" - FirstName Last Name

    This is unprofessional and often confusing to the individuals receiving the invitation.

    1 vote

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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11. Enhanced Folder Naming for Signature Links

    Current Issue
    When documents are issued via Box Sign signature links, the folders created during storage are named with dates only. We would like the ability to include document-identifying codes or keywords in folder names.

    Current behavior:

    File names are preserved, but folders are subsequently named with dates only
    When signature links are sent to multiple recipients, it becomes difficult to quickly identify which document belongs to which person
    Lack of clear organization makes document management challenging
    Proposed Enhancement
    Folder naming should include:

    Signature recipient's name
    Document-identifying keywords or codes
    Customizable naming conventions
    Business Impact
    This enhancement would significantly improve document organization and retrieval efficiency, especially when managing multiple signature requests simultaneously. It would reduce time spent searching for specific signed documents and improve overall workflow management.

    Use Case
    When sending signature requests to multiple people for the same or different documents, administrators need to quickly identify and locate specific signed documents without having to open each folder to determine its contents.

    Current Issue
    When documents are issued via Box Sign signature links, the folders created during storage are named with dates only. We would like the ability to include document-identifying codes or keywords in folder names.

    Current behavior:

    File names are preserved, but folders are subsequently named with dates only
    When signature links are sent to multiple recipients, it becomes difficult to quickly identify which document belongs to which person
    Lack of clear organization makes document management challenging
    Proposed Enhancement
    Folder naming should include:

    Signature recipient's name
    Document-identifying keywords or codes
    Customizable naming conventions
    Business Impact
    This enhancement would significantly improve… more

    3 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. Add native file support for .sas file type

    please add support for .sas file types. SAS files cannot be previewed, cannot be content searched, and they do not show in the Search results at all due to being an unsupported file type. We have thousands of .sas files stored in Box; being able to locate them via the Box Search tool would remove a pain point for many of our staff.

    1 vote

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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13. Integrate Box AI into the Hub Search Box

    We’d like Box AI to be available directly from the main search box in Box Hubs. Today, users must click a separate AI button to open the AI panel, and less experienced users often overlook that button. Enabling AI from the central Hub search field would make Box AI more discoverable and easier to use as part of everyday searching.

    （日本語）
    Hubページのメイン検索窓（中央の検索ボックス）から直接Box AIを使えるようにしてほしいです。現状は上部のAIボタンを押してAIパネルを開く必要があり、慣れていないユーザーほどAIボタンに気づきにくいです。検索窓からそのままAI検索できれば、発見性が高まり日常の検索の中で自然に利用が広がると考えます。

    1 vote

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. In Doc Gen

    In Doc Gen I would like to be able to conditionally display an item in a list of items based on evaluation of an item property value or values using the standard evaluation rules. For example,

    {{tablerow contact in case.contacts}}
    {{if contact.includeContact == "Yes"}}
    Dear {{contact.firstName}} {{contact.lastName}}
    {{endIf}}
    {{endtablerow}}

    4 votes

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    0 comments  ·  Box Doc Gen  ·  Delete…  ·  Admin →
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    researching  ·  Adminbkumar (Admin, Box) responded

15. Please make it so Box AI can compare the pixel differences between images.

    We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.

    Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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16. Add further columns to Shared Links report

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report output and SHARED LINKS Report output (and USER ACTIVITY Report output) are merged to identify the Item owner login ID, the creator email address, creator ID (the ID of the user who last created the link)

    Currently the SHARED LINKS Report has the following columns:
    Item owner login
    Item ID
    Item name
    Path
    Shared item type
    Shared link status
    Shared Link Derived Status
    Shared link URL
    Custom URL
    Password set
    Created date
    Expiry
    Permissions

    To AVOID the necessity of running the USER ACTIVITY Report and BOX USERS Report, and AVOID the time-consuming task of vlookups and editing to merge the three reports, it is requested that the Shared Links Report has the following THREE additional columns:

    -Item owner login ID (the ID of the box account in which the link resides)
    -Creator email address (the email address of the LAST user to create the shared link)
    -Creator ID (the ID of the user who created the shared link most recently

    By doing so, not only can CLI Command line be used to edit/remove shared links (requires itemid, itemtype and as-user (item owner login ID), but also mailmerge to users who created the shared links can be created, together with personalised spreadsheets for each user

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report… more

    4 votes

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    1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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17. Do not display add-ins that are hidden in the Microsoft tenant settings

    Although we have set the Add-ins button to be hidden in the Microsoft 365 admin center, this setting is not reflected when opening Office Online via Box, and users are still able to add add-ins.
    If users add add-ins that administrators are not aware of, there is a possibility that we may not be able to respond to any issues or security problems that may arise as a result.
    We request either that the settings in the Microsoft 365 admin center be applied to Box, or that Box provide an option to hide the Add-ins button in Office Online.

    In Japanese：
    Microsoft365管理センターにてアドイン追加ボタンを非表示に設定しているが、BoxでOffice Onlineを開くと設定が反映されずアドインが追加できてしまいます。
    管理者側で把握していないアドイン機能をユーザーが追加することで、不具合やセキュリティ上の問題が発生した場合に対応できない可能性があります。
    Microsoft365管理センターの設定内容をBoxに反映させるか、Box側でOffice Onlineのアドイン追加ボタンを非表示にする設定の追加を要望します。

    Although we have set the Add-ins button to be hidden in the Microsoft 365 admin center, this setting is not reflected when opening Office Online via Box, and users are still able to add add-ins.
    If users add add-ins that administrators are not aware of, there is a possibility that we may not be able to respond to any issues or security problems that may arise as a result.
    We request either that the settings in the Microsoft 365 admin center be applied to Box, or that Box provide an option to hide the Add-ins button in Office Online.

    In… more

    7 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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18. Unable to add a content to a Hub site due to folder settings and Enterprise settings

    When an user who is invited as editor to contents at folder level or file level tries to choose q folder or file to add a Hub site, those files and folders are grayed out and unable to choose.
    this is due to the invite is limited at enterprise setting or folder setting as below.

    / At Enterprise settings, Box amin checks "only the admin, fokder owner and co-owers can nvite collaborators"
    or
    /At folder settings, "only folder owenrs and co-owners can send collaborators invites" is checked

    This is bit strange because the user is editor, but it seems that adding a contents to a Hub is seen as invite collaborators.
    Could you reconsider this design?
    Could you think separate adding a content to a Hub and invite collaborators?

    When an user who is invited as editor to contents at folder level or file level tries to choose q folder or file to add a Hub site, those files and folders are grayed out and unable to choose.
    this is due to the invite is limited at enterprise setting or folder setting as below.

    / At Enterprise settings, Box amin checks "only the admin, fokder owner and co-owers can nvite collaborators"
    or
    /At folder settings, "only folder owenrs and co-owners can send collaborators invites" is checked

    This is bit strange because the user is editor, but it seems that… more

    66 votes

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    under consideration  ·  4 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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19. Korea zones

    I would like to have Korea added as a new Zones country.
    There is a law passed that the content needs to be stored in Korea so we will need Korea Zones to use Box in Korea.

    6 votes

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    0 comments  ·  Zones & Multizones  ·  Delete…  ·  Admin →
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20. AI Model Name Display

    When using Box AI for Documents or Box AI for Notes, please display the name of the currently active AI model on the screen so users can see which model they are using.
    As AI models evolve, the same question may yield different answers than before. Therefore, it is important for users to always know which AI model they are currently using.

    3 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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