9664 results found

1. Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@b

   ■ Need
   Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.

   ■ Background & Issue
   Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.

   ■ Example Use Case

   In a process where the labor union reports employee work status to company officers using Relay notifications:

   Issue: It is burdensome to ask all officers to adjust their mail filtering rules for noreply@box.com, leading to misrouting or unread notifications.

   Proposed Solution: Enabling a custom sender address (e.g. alerts@yourcompany.com) would improve deliverability, reduce operational friction, and ensure timely receipt.

   =============================
   ■ ニーズ
   Box Relay で通知メールを送信する際、送信元メールアドレス（From）をデフォルトの noreply@box.com 以外に任意のドメイン／アドレスへ変更可能にしたい。

   ■ 背景および課題
   現在、Box Relay の通知メールは全て noreply@box.com から配信されています。しかし、特定のメール運用ルールや受信側のフィルタ設定の都合から、社内関係者や取引先への通知メールを自社ドメインのアドレスで送信したいという要望が増えています。

   ■ ユースケース例

   労働組合が役員宛に社員の労働状況を報告する業務において、Relay を使った通知を実施。

   課題：受信側（役員全員）に対して自社ドメインのメール振り分け設定を依頼するハードルが高く、誤配や未読連絡が発生しやすい。

   解決策：送信元アドレスを自社ドメイン（例：alerts@yourcompany.com）に変更できれば、受信側の信頼性と開封率が向上し、運用負荷も大幅に軽減できると期待。

   ■ Need
   Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.

   ■ Background & Issue
   Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.

   ■ Example Use Case

   In a process where the labor union reports employee work status to company officers using Relay notifications:

   Issue: It is burdensome to ask all officers to adjust their… more

   2 votes

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2. A feature that suggests prompts related to search results

   We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
   We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
   but there are many cases where it is difficult to input specific prompts when asking the AI questions.
   As a result, even though we actually have enough materials to get the desired answers,
   the AI returns a message saying "No related content found,"
   which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
   Example：
   When searching on Google, suggestions appear below the search terms and related keywords are displayed on the right side of the screen. We would like something like this to be displayed.

   ＜検索結果に結びつくプロンプトをサジェスチョンしてくれる機能＞
   入力したワードに沿った、より検索結果が見つかりやすいプロンプトをサジェスチョンしてくれる機能が欲しい。
   Box HubsとAIを活用して、エンドユーザー用のFAQとして利用したいと考えていますが、
   AIに質問を行う際、具体的なプロンプトを入力することが難しい場面が多々あります。
   そうすると、実際には欲しい回答を得られるだけの資料は揃っているにも関わらず、
   AIからは、「関連するコンテンツが見つかりません」というメッセージが返されてしまうことで
   エンドユーザーは資料がないものだと勘違いしてしまい、必要な回答に辿りつけません。
   例：
   Googleで検索するとき、検索用語の下部にサジェスチョンが表示されたり、画面右側に関連キーワードが表示されますが、このようなものを表示して欲しいです。

   We want a feature that suggests prompts that make it easier to find search results based on the inputted words.
   We are considering leveraging Box Hubs and AI to use as an FAQ for end users,
   but there are many cases where it is difficult to input specific prompts when asking the AI questions.
   As a result, even though we actually have enough materials to get the desired answers,
   the AI returns a message saying "No related content found,"
   which leads end users to mistakenly believe there are no materials available, preventing them from reaching the necessary answers.
   Example：
   When… more

   2 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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3. Copy in Markdown format

   I'd like to be able to copy Box AI's answers in Markdown format.
   Especially in tables.

   2 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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4. Enhancing MIP Integration: Applying DLP Policy Controls to Box Drive Access

   We use Microsoft's MIP integration (DLP policy application).
   Currently, DLP policy controls are not applied when opening from Box Drive.
   This makes MIP integration pointless and poses security problems.
   It is desirable for DLP policy controls to be applied even when opening from Box Drive.

   ＜MIP 統合の強化: Box Drive アクセスへの DLP ポリシー制御の適用＞

   Microsoft社のMIP連携（DLPポリシー適用）を利用しています。
   現在の仕様では、Box Drive から開く場合には、DLPポリシーの制御が適用されません。
   これでは、MIP連携を利用している意味がなく、セキュリティの観点で問題があります。
   Box Drive から開く場合にも、DLPポリシーの制御が適用されるのが望ましいです。

   13 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser

   Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.

   We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
   Microsoft Office Coauthoring Basics] via a browser is also disabled.
   Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
   Errors in opening the file in the browser cause confusion for the user.
   Also, please add the following explanation to the Access Policy Settings screen for clarity until the modification.
   "For Box Web App" does not include web editing of [Microsoft Office Coauthoring Basics]

   Sheild > [Download and Print Restriction]において、”For Box Desktop”を有効化した場合、ブラウザ経由でOffice共同編集機能を利用可能とすべき

   Box Shieldのダウンロードと印刷の制限をデスクトップのみに適用するとブラウザ経由のOffice共同編集も使えなくなります。
   BoxEditでのアクセスは制限されないため同様にブラウザ経由で開くOffice共同編集機能を制限の対象外としてください。
   ブラウザで開いているのにエラーが生じることでユーザーに混乱をきたします。

   また、改修までは分かりやすくアクセスポリシーの設定画面に以下の説明を追記してください。
   「For Box Web App」には[Office共同編集機能]のWeb編集は含まれない

   Sheild > [Download and Print Restriction], if "For Box Desktop" is enabled, the Office co-editing function should be available via a browser.

   We have applied Box Shield's [Download and Print Restriction] to "For Box Desktop" and [Microsoft Office Coauthoring Basics] via browser is also disabled.
   Microsoft Office Coauthoring Basics] via a browser is also disabled.
   Similarly, Office co-editing functions that are opened via a browser should not be restricted, since access in BoxEdit is not restricted.
   Errors in opening the file in the browser cause confusion for the user.
   Also, please add the following explanation to the Access Policy… more

   30 votes

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   researching  ·  1 comment  ·  Shield  ·  Delete…  ·  Admin →
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6. Enable vertical resizing of the prompt input field (keep the default single-line view)

   Editing long prompts is cumbersome when the input area can’t expand; many of us draft in an external editor and paste the text back. Keeping the default single-line view is fine, but please allow vertical resizing of the input field as needed.

   This change would:
   • Preserve the current UI
   • Significantly improve readability and efficiency for long-prompt editing
   • Increase overall product value by boosting user satisfaction and retention

   If you agree, please show your support with an upvote (👍).

   •  

   1 vote

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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7. Customizing Sender in Ready Sign Link

   When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

   However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

   As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign Admin."

   When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

   However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

   As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign… more

   19 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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8. Ability to show or hide specific metadata templates for specific users and groups only.

   As the number of metadata templates increases, selecting metadata when creating file request links or Relay workflows can become complicated and lead to mistakes.
   By setting metadata templates that you want to use only for specific users/groups, you can reduce mistakes like this and improve the usability of Box, so We would like to see it implemented.

   メタデータテンプレート数が増加するにあたりファイルリクエストリンクやRelayワークフローの作成の際のメタデータ選択が煩雑になりミスを誘発する可能性があります 。
   特定のユーザー/グループにのみ使用させたいメタデータテンプレートを設定することでこのようなミスを削減しBoxの利便性にも繋がるため是非実現してほしいです。

   10 votes

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   1 comment  ·  Web App  ·  Delete…  ·  Admin →
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9. Tasks are visually cluttered by the bolded, capitalized document names. The task should be bolded and capitalized, not the document.

   The document from which the task arises is bolded and in all caps while the task itself is in normal, non-bolded font. This should be flip-flopped so the eye is drawn to the task, not the document.

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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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10. number of files in a folder

    It would be great if, as soon as I upload files to a folder and exit the folder, I could see the number of files I uploaded. Instead, most of the time I need to let a few minutes go by and refresh the page a few times before the number of files is displayed. In the first line of the screenshot, for example, I just uploaded 60 files, but that is not showing yet.

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    1 vote

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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11. view multiple files offline with ios and ipados

    Surely the team is aware of this: when an iPad or iPhone is offline (e.g. in airplane mode), attempting to view a file (e.g. a pdf) downlooaded via "make available offline" hangs indefinitely. If the file is opened while online, and then the device becomes offline, no problem. This means that only one file can be accessed for the duration of the offline period.

    Please raise the priority for fixing this.

    1 vote

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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12. ability to add photo to docgen doc

    Ability to add a photo uploaded to a form directly into a doc gen document instead of just separate files.

    1 vote

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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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13. limit file size for file upload

    Limit the size of a file(s) a user can upload via the file upload of a form.

    1 vote

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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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14. is there a way to auto populate a metadata attributes such as employee name from a csv list or automatically from the box users?

    It would be nice if we could populate or employee name attribute list from either a csv file of usernames or directly from the usernames in the admin console.

    2 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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15. API to execute and export Box report or notification services to receive alarts when usage is approaching or exceeding the allocated limit.

    We would like to better monitor and manage the number of chargeable API calls, but without relying on manual checks via the Insights dashboard or executing and reviewing the Platform Activity Report (PAR). Instead, we seek a more automated and efficient solution.

    Specifically, we request that Box either:

    Provide a public API to retrieve relevant usage reports, or

    Enhance the existing reporting functionality to allow administrators or designated users to receive alerts when usage is approaching or exceeding the allocated limit.

    This would help ensure appropriate and proactive API usage management.

    2 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Generating/Copying-to-clipboard multiple shared links at once through file explorer

    Egnyte, one of Box's competitors, gives users the ability to select multiple documents in file explorer to then generate their respective shared links all at once. These links (and the document titles) are then copied to the clipboard and can thus be easily distributed.

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Support Document Tabs in Google Docs.

    I am a heavy user of Document Tabs [1] to help with my productivity and organization when using Google Docs.

    However, if I create a Google Doc from Box or if I save my Google Doc from Google Drive into Box, the document tabs that I use are removed and the document tab feature is disabled. Because I don't have this feature, I am avoiding the creation of my Google Docs and storing my Google Docs in Box because it is causing a major disruption to my productivity.

    [1] https://support.google.com/docs/answer/15499791?hl=en&co=GENIE.Platform%3DDesktop

    3 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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18. Bulk Extract Metadata in WebApp

    Currently, it is only possible to use AI metadata extract on single files in a Box App. We would like to be able to extract metadata from multiple selected files instead of only one.

    2 votes

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    0 comments  ·  Metadata extraction  ·  Delete…  ·  Admin →
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19. Use file level metadata to generate a document using doc gen and relay

    Currently we can use metadata applied to a folder to populate a document using relay and doc gen. It would be much more helpful to use metadata from a file to build the document. In our use of metadata, rarely will two documents in the same folder have the same metadata throughout the entire template.

    3 votes

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    0 comments  ·  Box Doc Gen  ·  Delete…  ·  Admin →
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20. Request for API Access to Collaboration and Folder/File Reports for Admin

    Hi Box team,

    Ref case #3373797 and our recent conversation, we want to retrieve all collaboration data via the API instead of manually generating reports from the Admin Console. We understand report generation currently requires a manual trigger and no API exists for this.

    The two main reports we’re interested in are:
    - Collaborations
    - Folders & Files

    Is there any way to access these reports via API now or planned soon? If not, could you suggest any alternative for programmatic access?

    2 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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