Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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10097 results found
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Merge PDFs generated when uploading with Box Sign
Every time you upload a file to Box Sign, a PDF file is generated, which can make the data cluttered.
Is it possible to make it so that only the final combined data is generated as a PDF file?
-in Japanese-
Box Signでファイルをアップロードするごとにpdfファイルが生成されるのでデータが煩雑になってしまいます。最終的な結合データのみpdfファイルとして生成する仕様にできないでしょうか。19 votes -
Searching for Folders and Moving files
Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.
I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into one of the folders, it does not pop up in my search. If I go to the main folder, 30 INVOICES PAID, I can ony see the first 20 or so folders. I wait for the other folders to load and they never do. So essentially I cannot move the file to where it needs to go.
Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.
I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into…
3 votes -
Request to add output items to the Box Hubs Report
Could you please include the "Hub Settings" items in the output of the Box Hubs Report?
After a Hub is created, the creator configures access and collaboration settings for the Hub in "Hub Settings."
As Box administrators, we would like to have an overview of access and collaboration settings for each Hub.
While the settings can be checked individually in Content > Hubs by clicking into each Hub, it is necessary to open each one separately to confirm the configurations.
Therefore, it would be much more convenient if "Hub Settings" could be reviewed collectively in the report.16 votes -
Enable native Google share module for externally-shared files stored in Box
Request:
Add the ability to share files directly via Google's native share module (Google Drive sharing UI/flow) rather than requiring the Box share flow, while keeping the underlying file stored in Box.Use case:
Some of our clients use Box as their primary repository. When we need to share a file with these external clients, the current flow requires them to create a Box account to access the shared file. This is a blocker and several times it's come up that external clients will not create Box accounts just to receive a file.We still want the file itself to remain stored in Box (Box stays the system of record). We just want the sharing/access layer to go through Google's share module so recipients can access files with their existing Google credentials, without provisioning a Box account.
Proposed behavior:
File remains stored in Box (no change to storage/repository).
Sharing is initiated through the Google share module instead of the Box share flow.
External recipients access the file via Google (existing Google account), with no Box account required.Business impact:
Removes a hard friction point when collaborating with Box-primary clients, reduces onboarding barriers for external sharing, and preserves Box as the storage backend.Request:
Add the ability to share files directly via Google's native share module (Google Drive sharing UI/flow) rather than requiring the Box share flow, while keeping the underlying file stored in Box.Use case:
Some of our clients use Box as their primary repository. When we need to share a file with these external clients, the current flow requires them to create a Box account to access the shared file. This is a blocker and several times it's come up that external clients will not create Box accounts just to receive a file.We still want the file itself to…
1 vote -
tengo problemas con con notebook nueva, mensajes frecuentes de errores de carga "Uploaad Errors" en archivos PDFs
errores de carga en archivos pdf's con una notebook nueva HP
1 vote -
Allow folder navigation and expansion directly within the Box Hubs UI
Currently, when a user clicks on a folder that has been added to a Hub, the folder opens in a separate browser tab to display the list of items.
From a User Experience (UX) perspective, we believe it is critical to keep the user flow consistent. Therefore, it is highly desirable for users to be able to expand folders and navigate their contents directly within the Hubs interface, rather than being redirected to a new tab.
Request: We kindly request the implementation of a feature that allows folder expansion and navigation within the Box Hubs UI. Furthermore, it would be ideal if this feature could be configurable, allowing administrators to toggle this behavior (enable/disable in-Hub expansion) on a per-Hub basis.
Currently, when a user clicks on a folder that has been added to a Hub, the folder opens in a separate browser tab to display the list of items.
From a User Experience (UX) perspective, we believe it is critical to keep the user flow consistent. Therefore, it is highly desirable for users to be able to expand folders and navigate their contents directly within the Hubs interface, rather than being redirected to a new tab.
Request: We kindly request the implementation of a feature that allows folder expansion and navigation within the Box Hubs UI. Furthermore, it would be…
4 votes -
Have "View" functionality available when selecting "include sub-folders"
At this time, when running a report and toggling on the "include subfolders" option, the "View" option is not supported. A "No matching results found" message appears or the previewed actions don't take the selected folders into consideration.
The generated report does show the correct actions with the selected filters, but there's a need for better previewing before running the report. This will allow admins to have a clearer understanding of what will be in the final report.
2 votes -
Add per-role cap for external collaborator invitations at the enterprise and group level
Proposed solution
Add a Maximum External Collaboration Role setting in Admin Console > Enterprise Settings > Content & Sharing that:-Caps the highest role a managed user can grant to external collaborators(or internal as well).
-Removes higher roles from the invite dropdown so the limit is visible at the point of action.
-Applies globally with optional overrides per group, per user, and per folder (respecting "most restrictive wins").Why it matters
This separates "can invite" from "what they can grant", a standard pattern in enterprise content platforms and a common ask from security and compliance teams. Letting admins enable broad self-service external collaboration without the risk of over-permissioning.This would significantly reduce our administrative overhead by letting us define sharing policies up front, so end users can collaborate externally on their own without waiting on helpdesk tickets to provision access.
Proposed solution
Add a Maximum External Collaboration Role setting in Admin Console > Enterprise Settings > Content & Sharing that:-Caps the highest role a managed user can grant to external collaborators(or internal as well).
-Removes higher roles from the invite dropdown so the limit is visible at the point of action.
-Applies globally with optional overrides per group, per user, and per folder (respecting "most restrictive wins").Why it matters
This separates "can invite" from "what they can grant", a standard pattern in enterprise content platforms and a common ask from security and compliance teams. Letting admins enable broad…2 votes -
Box Drive
When using Box Drive,the maximum file size that can be copied is limited to 50GB.I would like this restriction to be removed.
3 votes -
Custom ready-sign link landing page
We use Ready-Sign Links for an Education Assistance program. It would be very helpful if we could customize the landing page when we create the template:
- Colors
- Logo
- Text to introduce what’s it aboutThe benefit is that if we could do this when creating the RSL Template, we would not need to coordinate with our IT/website owners on adapting or creating a new page where this link lives. Even simple branding items like this enhance our end users' experience and reduce confusion or hesitation.
2 votes -
Validate Form fields in Box Forms via field matching
For Bxo Forms, it would be critical for us to have form validation fields that require two fields to be matched. Simply, this can be used in scenarios where someone must enter an email twice to ensure that the email address is correct and without typos.
This would then provide greater assurance that Box Sign workflows we have set up will be sent to the right individual rather than bouncing because they had a typo.
2 votes -
Allow Azure SSO with Passkey on mobile app without losing device trust.
We are moving to Passkey Authentication using Azure AD and it is shame that I can't use passkey to login to box mobile app. The workaround provided by Box support is to turn of device trust which is not workable for us because that will increase our internal threat exposure.
We only allow access from managed devices. can you please enable support for Passkey authentication without disabling device trust for mobile app. Given that Passkey is the future I am assuming it's not just us that will have this problem.
If box wants to expand in Enterprise space they need this feature to offer the best security for enterprise clients.
We are moving to Passkey Authentication using Azure AD and it is shame that I can't use passkey to login to box mobile app. The workaround provided by Box support is to turn of device trust which is not workable for us because that will increase our internal threat exposure.
We only allow access from managed devices. can you please enable support for Passkey authentication without disabling device trust for mobile app. Given that Passkey is the future I am assuming it's not just us that will have this problem.
If box wants to expand in Enterprise space they need…
2 votes -
Malware Scan - Record Scan Status
Admins want the ability to check if a file has been scanned by Box Shield for malware
31 votesThis is on the proposed roadmap for this year.
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Security - Post Quantum Cryptography
Encryption algorithms designed to secure digital communications against future, powerful quantum computers.
1 vote -
Better manage notifications
Change the display or platform of notifications to be visible like an inbox vs having to scroll through hundreds of notifications to try to find one. I miss several on a daily basis due to the amount of times I am tagged in files and documents from my organization.
1 vote -
I would like the number of managed users to be displayed in real time.
Regarding counting managed users in Admin Console > Users & Groups, the current design has a delay of one or few hours before accurate number is reflected.
While we can use reports to see the exact number of users, it would be better to be able to see the number immediately after adding or removing users more intuitively.7 votes -
Lever
Lever (talent acquisition platform) Integration Request
1 vote -
We would like metadata to also be stored in the specified Zone.
In Box Zones settings, content can be stored in the specified zone, but metadata is always stored in the United States.
We would like metadata to be stored in the specified zone as well.Box Zonesの設定では、コンテンツは指定したZoneに保存できますが、メタデータは必ず米国に保存されます。
メタデータも指定したZoneへの保存できるようにしたいです。13 votes -
Enhance Box SSO to support metadata based certificate management
Requested Enhancement:
Support configuring a SAML Metadata URL instead of requiring static metadata uploads
Automatically retrieve and refresh metadata on a scheduled basis (at least every 24 hours)
Automatically trust both current and rollover signing certificates published in IdP metadata
Cache the last known valid metadata if the Metadata URL is temporarily unavailable
Provide administrator logging and notifications when metadata retrieval or processing failsBusiness Benefits:
Aligns with enterprise identity management best practices
Reduces manual administrative effort for certificate rotation
Minimizes the risk of authentication outages during certificate rollover
Supports compliance with increasingly shorter certificate lifecycles
Eliminates support dependency for certificate updates, especially in multi IdP environments
Improves overall operational resilience and securityRequested Enhancement:
Support configuring a SAML Metadata URL instead of requiring static metadata uploads
Automatically retrieve and refresh metadata on a scheduled basis (at least every 24 hours)
Automatically trust both current and rollover signing certificates published in IdP metadata
Cache the last known valid metadata if the Metadata URL is temporarily unavailable
Provide administrator logging and notifications when metadata retrieval or processing failsBusiness Benefits:
Aligns with enterprise identity management best practices
Reduces manual administrative effort for certificate rotation
Minimizes the risk of authentication outages during certificate rollover
Supports compliance with increasingly shorter certificate lifecycles
Eliminates support dependency for…1 vote -
Latest Mac app update on shared links : ROLLBACK please, we need to send quick share links and not add two more unnecessary clicks !
All in the title. We use it twenty times a day. Now facing 40 unnecessary clicks a day. Or at least keep it on a separate line.
1 vote
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