Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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5336 results found
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You are no longer logged in. Box Drive will now quit. Please restart the app and login again.
cannot log into box. its reports this in the App on my mac. i can log into the web fine. what do i do?
You are no longer logged in. Box Drive will now quit. Please restart the app and login again.2 votes -
ability to upload direct from a clients google drive to Box
We have found that most of our clients use google drive for storage of content for us to work with. We could really use a tool that assists us in transfers direct from google drive to our Box
Thank you
2 votes -
Clearing the Recents section of Box Drive
It's hard to believe that these 3 suggestions haven't already been made many times before.
Add option to clear recents section
Add option to choose what to remove from recents section
Add option to disable recents section completely
2 votes -
Ability to customize/configure the location of the shortcut to Box Drive folder on Windows.
We would like to have the ability to customize the location of the shortcut to Box Drive folder on Windows or to disable its creation.
Right now, the creation of the shortcut cannot be disabled or customized (just as the cache location cannot be customised), and it's always created under c:\users\username\desktop. This is not ideal for users who are not allowed access to userprofile folder.4 votes -
Add account info to Box application window
One of our users recently asked the following:
"In the Box drive alert window, the Box Drive Settings gear icon doesn't
do anything useful. Please add an actual settings window with basic
information like file space used, buttons for pause/restart syncing, etc.The Box Drive window is an alert style window that disappears anytime a
mouse is clicked or any other window is interacted with. This is the
case in Windows 7 through Windows 11. It would be better if Box Drive
had an actual application window like most other apps."I know that manual syncing isn't possible yet in …
2 votes -
We request to change Box Drive feature as to also add (1) on the tail
The current feature of duplicated file name on Box Drive is to add email address on the end of file name and on Box Edit, a number with parenthesis- (1),(2) will be added.
1 vote -
Reporting on Box Desktop Applications
Would like to have a report on managed users and the last reported version of Box Drive/Box Tools/Box for Office they are using and if they have any active sync errors to proactively help them.
2 votes -
Box Drive to notify users before logging out that files or folders not sycn up will be lost.
It will be helpful if users will be notified before logging out of Box Drive that all files or folders not sync up to Box will be lost . In this way, users will be able to check again on the problem items and save it on other location before proceeding on logging out. This will prevent loss of files.
2 votes -
0 votes
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Auto select search text upon opening Box Drive
When I Press Shft+Ctrl+Alt+B to activate the search function, the previous search text is in the search bar. It's highly unlikely I'm going the same search a 2nd time. The text should auto highlight, so I can just start typing for the next search. Currently you have to manually select the text to overwrite.
3 votes -
Be able to have the folders which are shared with other collaborators "invisible" in Drive.
In Box Drive UI, a user cannot distinguish whether the folder is collaborated with "Other company's user" or not. This may cause accidental info leak.
In order to avoid those information leaking, we want to have those folders "invisible" on Box Drive in advance.
2 votes -
Please remove the feature that hiding files/folders in Box Drive.
I work at Box's help desk. Since most users aren't fully proficient with Box, hiding files/folders causes confusion.
1 vote -
removal of the delete confirmation prompt in the Box Drive app
Hey there,
I’d like to request the removal of the delete confirmation prompt in the Box Drive app for Mac. When I delete a file, the system prompts me to confirm the action, which I find unnecessary and disruptive to my workflow. Since deleting a file requires deliberate actions—right-clicking and selecting delete—the additional confirmation step is redundant.
In my line of work, I frequently delete files, and this extra step adds unnecessary friction to my process. If a file is deleted by mistake, it can easily be restored from the Trash folder, making the confirmation prompt an unnecessary inconvenience.
I…
1 vote -
Box Online Only
Admins should be able to decide which groups of users are allowed to use Box Drive versus Box online only. Box Online only would increase security in that users would not be able to download files and would be forced to edit/view files in browser only. This helps tremendously in securing data that contractors need to access.
3 votes -
Add "disable for select users" as a Box Drive Mark for Offline option
A global Box customer is looking to disable MFO (Marking for Offline) for a selected users.
This would be a "symmetrical" counter-option to the existing "enable for select users", and also similar to how some other features can be managed within Box Admin Console, making the MFO options more consistent with broader Box experience for admins.2 votes -
Ability to search with symbols on Box Web and Box Drive
We are aware that a single search for a symbol, including ".", cannot be used with Box's search function.
Searching only for symbols will expand the search range and improve the convenience of file searches, so we would like to see this feature implemented.(Japanese)
「.」含む記号の単一検索はBoxの検索機能で使用できないと貴社より確認出来てます。
記号のみを検索することで検索範囲が広がりファイル検索の利便性が向上するため是非実現に向けて対応してほしい。1 vote -
Select folders from hard drive to sync with box
Rather than syncing to a separate Box folder on my desktop, I would an application that would make it able to flag folders and files that already exist on my hard drive. I would very much prefer to be able to open my Windows Explorer and right-click on a folder and make a selection that would automatically sync that folder from where it is in my hard drive to Box.
1 vote -
Need for Retaining and Utilizing EXIF Data when Uploading Photos to box.com and Box Drive
I have been managing my photos on my PC and I'm considering migrating them to Box for better organization and accessibility. However, I've encountered a significant obstacle - the important EXIF data associated with my photos, such as the capture date and time, is lost once the photos are saved in a Box folder. This issue persists whether I upload the photos directly from the browser or through other methods.
I'm using Box Drive on Windows, and I've noticed that the property values also disappear in Explorer. Interestingly, when I moved the same file out of Box Drive, the…
1 vote -
Consistent Search behavior between drive and webapp
Both the webapp search and Box Drive search call the same search API, but the ordering returned by the API is different, possibly because the API takes the requesting client (webapp or desktop) into account. This is a request for consistent behavior between desktop and webapp
10 votesWhile we are looking into making search improvements on Box Drive, the search results may not exactly mirror what’s in the web app
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Allow admins to block external users from using MFO in Drive
Create an option to allow enterprise admin to block Box Drive for external users, on per user basis.
We have this feature in Box Sync (for managed users only) and need this feature to be extended to external users for Box Drive, due to security reason: Compared to downloading from Box Webapp , it is very easy for external users to get a lot of our contents with MFO. It is out of our control and we cannot guarantee as well if external user’s machines are secure enough (HDD encryption, antivirus software etc.).”5 votes
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