864 results found

1. Box for Slack integration does not trigger a notification for uploads

   Box for Slack integration currently does not notify when files are uploaded to a folder. Please add this functionality to allow users to be notified whenever a file is uploaded.

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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2. Regarding the file display when changing the BoxNotes URL from "note" to "file" BoxNotesのURLを"note"から"file"にした際のファイル表示について

   After sharing a Box Note, we want to set the shared URL to "file" instead of "note" to prevent editors from unintentionally modifying the content.
   However, the "file" view breaks the layout (the width becomes narrow), so currently, it cannot be used for sharing purposes.

   We request the ability to either select the display method after changing to "file" or to be able to expand it to full-width display.

   Our company uses Box Notes as a medium for sharing TIPS company-wide, but distributing the Box Note URL as "note" results in unintentional edits.
   Therefore, we request an improvement to the display state of the read-only function in Box Notes.

   ■An example of changing "note" to "file" in the URL.
   Legacy Box Note URL：
   https://example.app.box.com/"notes"/00000000000

   The URL when the URL is changed to "file"：
   https://example.app.box.com/"file"/00000000000

   [和訳]
   BoxNoteを公開後、編集者が意図せず内容を修正しないよう、公開URLを「note」ではなく「file」にしたい。
   しかし「file」表示ではレイアウトが崩れ（横幅が狭くなる）ため、現状では公開用途として使用できない。
   「file」に変更した後も表示方法を選択できる状態を維持する、または全幅表示で展開できるようにしてほしい。
   当社ではBox Notesを全社向けTIPS紹介の媒体として利用しているが、BoxNoteのURLを「note」のまま全社展開すると意図しない編集が発生してしまう。
   そのため、BoxNoteの読み取り専用機能における表示状態を改善してほしい。

   ■URL内の「note」を「file」に変更した際の例
   従来のBoxNoteのURL：
   https://example.app.box.com/"notes"/00000000000

   URLを「file」に変更した際のURL：
   https://example.app.box.com/"file"/00000000000

   After sharing a Box Note, we want to set the shared URL to "file" instead of "note" to prevent editors from unintentionally modifying the content.
   However, the "file" view breaks the layout (the width becomes narrow), so currently, it cannot be used for sharing purposes.

   We request the ability to either select the display method after changing to "file" or to be able to expand it to full-width display.

   Our company uses Box Notes as a medium for sharing TIPS company-wide, but distributing the Box Note URL as "note" results in unintentional edits.
   Therefore, we request an improvement to the… more

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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3. Box Updates Daily Report

   The idea is, instead of getting a flood of emails or notifications throughout the day to rather get a summary of everything that was changed in the day or "A Daily Report." This could also be a weekly report for users who do not want updates throughout the week flooding the email.

   This makes it so all the notifications can still be received by each individual without causing issues of too many emails.

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   1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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4. offline files and selective sync

   I would like to see the ability to mark files and folders for local or offline storage. Currently box drive allows for only the folder to be marked offline or downloaded locally. When I don't need to have a file downloaded anymore there is not a way for me to mark them offline. I have tried marking the folder offline but that doesn't work to make the files I want offline. Additionally, this would cause all files that I do want locally to become offline. Dropbox currently has the ability to selectively sync the files and or folders that I would like to see. Like box drive, I can choose to have all files and folders visible and in offline mode. However, unlike box drive, Dropbox is allowing the files or folders to be worked on and afterwards, either marked as offline only or made invisible by using their selective sync technology which keeps the data online but not visible locally on the computer. Personally I keep most of my data online in their file structures and download/upload work that I need to open on the computer programs. The box drive software doesn't work as intended and needs these features to make it better.

   I would like to see the ability to mark files and folders for local or offline storage. Currently box drive allows for only the folder to be marked offline or downloaded locally. When I don't need to have a file downloaded anymore there is not a way for me to mark them offline. I have tried marking the folder offline but that doesn't work to make the files I want offline. Additionally, this would cause all files that I do want locally to become offline. Dropbox currently has the ability to selectively sync the files and or folders that… more

   6 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Ability to Dismiss Error Messages Not Just Retry

   Error messages show up every morning and there is no way to clear them other than to Retry them. They are legitimate errors where the solution was to do something different, which I did, and my initial issue was resolved. However, these error messages persist, and retrying them will always produce the same error. There is no “dismiss” option. Since retrying them will will always produce the same error, there is no way to get rid of these errors.

   Box Support documentation gives no other option but to Retry. There is nothing listed about clearing messages that cannot be resolved by retrying.

   Add a Dismiss option to the errors notification box in addition to the Retry option.

   Error messages show up every morning and there is no way to clear them other than to Retry them. They are legitimate errors where the solution was to do something different, which I did, and my initial issue was resolved. However, these error messages persist, and retrying them will always produce the same error. There is no “dismiss” option. Since retrying them will will always produce the same error, there is no way to get rid of these errors.

   Box Support documentation gives no other option but to Retry. There is nothing listed about clearing messages that cannot be resolved… more

   5 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Ability to manage all notifications settings at the user level

   Our team would love to only receive Box notifications via Teams.

   Currently, you cannot turn off some notifications to go to your email, like when someone tags you in a comment.

   We would like the ability to disable this manually. Some users would like to have both options.

   4 votes

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   1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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7. Expired Shared Link Notification to Owner

   Today, if I click on an expired shared link I cannot access the file. Ideally, I'd like the content owner to be notified if I click on the expired shared link so that they know that I'm trying to access it/can make it available to me.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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8. Canvas feature improvements

   After trying Canvas it looks like in order to get more use out of this compared to other open white board on the market it really does need allow more flexibility and improvements such as:

   1. Ability to allow GIF's for presentations.
   2. Allow links/ bookmark to files within box within a text box.
   3. Allow preview box of a video or crop a video within box to show a snippet of the video for presentation.
   4. Allow a preview link/ bookmark to Audio file to play.
   5. Currently drawn notes or shapes only allow corners to expand, it would help to add in side anchor points to adjust size on the edges as well.
   6. Allow links from anything made within canvas to link/ bookmark to any box file type.
   7. Have notifications notify all users added to the Canvas or invited to let them know if a user is updating the Canvas.
   8. Improve the bottom left overview map to be able to click on the zone to jump to that location.
   9. Ability to save your own templates and access them in the templates button and reuse them for future use.
   10. Allow a user name/ time/ date stamp to add to each object added by a user so other users know who added the object and when.
   11. Allow comment box or note box to be added to each object within canvas OR provide a link to that object within the comments pane on the right hand side for users to be able to link what they have done.
   12. Add in animations for more flare and general interesting improvements to the look of the canvas. Example : animated note outlines/ animated flow arrows linking objects
   13. Ability to add and create basic tables with links/ bookmarks within them from the text.
   14. Ability to add in zoom in animation for presentations to move seamlessly to each zone specified or specific object.
   15. Ability to produce presentations with an active popup/ media pane that has a back/ forward/ play function.
   16. Ability to select multiple objects and group them together
   17. Ability to link text box or whole group to a box task
   18. Ability to import links to other features Example: Box note/ word/ google docs... etc etc
   19. Add a 'Help' popup window that shows a list of shortcuts that the user can use. Right now after testing it a little i know i can use on a mac: Copy, paste, duplicate. I am unsure what else i can do.

   I really appreciate the idea of having Canvas for box.com this is a great addition so i really hope features like these get added in as you see these features in allot of whiteboards online. Thank you for Canvas so far its a nice addition i look forward to seeing what comes next.

   After trying Canvas it looks like in order to get more use out of this compared to other open white board on the market it really does need allow more flexibility and improvements such as:

   1. Ability to allow GIF's for presentations.
   2. Allow links/ bookmark to files within box within a text box.
   3. Allow preview box of a video or crop a video within box to show a snippet of the video for presentation.
   4. Allow a preview link/ bookmark to Audio file to play.
   5. Currently drawn notes or shapes only allow corners to expand, it would help to add in side… more
   36 votes

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   not planned  ·  3 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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9. Adds the ability to hide the notifications that appear when you open an auto-locked file on a box drive for all tenant users.

   Tenants that automatically lock files in Box Drive will be notified that when another user opens a file that is already open from Box Drive, the file will be locked and opened in read-only mode.
   Add the ability to hide this notification for the entire tenant.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Send a notification sent to user's when their password is about to expire.

    We use read only sync as a primary use case. Because users do not log into the webapp, they are not aware when their password expires and files are not being synced.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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    not planned  ·  kwarudkar responded

    Thank you for this request!

    We will review this with additional demand.

11. clear notifications

    We need a notifications dashboard, similar to the task dashboard, where we can select all and mark complete. PLEASE!!! I have a ton of notifications that I've addressed but are still showing up in my "notifications" alert. I don't have time to go through them one-by-one to close them out. Please address issue ASAP.

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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12. Comments / Tasks from Desktop (Box Drive)

    In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

    A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

    1) Bring in notifications, tasks and a comment stream into the system tray app. We have that nice search feature now which is amazing so it shouldn't be too hard to add a new tab there for tasks/comments and notifications like we have on the website. Show us a number somewhere to inform how many outstanding tasks, new/unread comments, new file uploads and/or mentions there are that need our attention. From there we could read and reply straight from the system tray

    2) Have a small indicator or number on the file icon itself in windows file explorer that let's us know how many comments/tasks are on that file and if there are any new ones.. We could right click on the right, go to the box context menu into a comments/tasks section that would bring up the discussions on that file. From there, in a popup menu or perhaps it just triggers the same system tray window discussed in the above point, we could read, reply or complete our tasks

    In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

    A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

    1) Bring in notifications, tasks and a comment stream into the… more

    21 votes

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    not planned  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Make inactive users their own category vs. remaining as licensed users

    Inactive users shouldn't be regarded as licensed users; we need to maintain user history so we never delete users.

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    1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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14. UPGRADE PLAN: chat box needed when paying out, in case of questions or problem

    chat box needed at upgrade for any inquiries. i was going to upgrade storage from free to starter plan at the special offer of $5 though underneath in italics noted $180 billed annual which does not sum up. Amounts are deterring and confusing. Any help is appreciated.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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15. Notification to BOX Folder Co-Owner(s) when Owner has been removed/deleted

    The current behavior in BOX when a Folder owner is removed / deleted from the system is the Folder is no longer available.
    The process, in my experience, to recover the folder is not obvious, quick nor easy.
    I propose the BOX system notify all Folder Co-owners of a pending Folder removal / deletion and allow 2 weeks for the co-owner(s) to determine whether the Folder should be removed from BOX and if the decision is to keep the Folder active to determine the new Owner as well.

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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16. Secondary Task Assignees

    The ability to set primary assignees and secondary assignees on tasks that have different notification levels.

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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17. Out of office notice

    Hi,
    it would be nice if we received messages about out of office notes or e-mail errors (wrong address) for invitations and, for example, workflows. At the moment I don't know if someone just didn't respond or didn't receive the invitation / task.
    Best regards

    13 votes

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    1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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18. Request for improvement of mobile app features

    I would like to request improvements to the following features of the mobile app:

    1.Regarding the ‘biometric authentication’ when the security option ‘Require passcode’ is enabled, biometric authentication cannot be used on Android tablets equipped with facial recognition. I would like it to be modified so that it can be used.

    2.Regarding the selection of passcode timeout time, there is an ‘immediate’ option on iOS, but not on Android. I would like it to be modified so that ‘immediate’ can be selected on Android as well.

    1 vote

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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19. Google Workspace Add-on - Remove Collaborators

    When a customer uses the Google Workspace Add-on (either clicking the Box icon in Google Drive to move a Google document to Box OR using the Gmail integration) and that document has Collaborators who were added in Google, then Box will emails all those Collaborators invites to the new Box folder. Multiple customers have complained about this.

    For my customer, Coursera, their main content storage solution is Google. Only the Legal Team uses Box for retention. When the Legal Team moves a file from GDrive to Box, it then sends Collaboration requests to all Google Collaborators on the file (many of whom don't have Box accounts). They moved a file over to Box on Monday, 50 people were alerted to join Box and our customer was really embarrassed. Plus their IT team assumed that our customer's email was hacked.

    Customer is requesting that they have the ability to turn off the Google Collaborators and simply copy the file to Box.

    When a customer uses the Google Workspace Add-on (either clicking the Box icon in Google Drive to move a Google document to Box OR using the Gmail integration) and that document has Collaborators who were added in Google, then Box will emails all those Collaborators invites to the new Box folder. Multiple customers have complained about this.

    For my customer, Coursera, their main content storage solution is Google. Only the Legal Team uses Box for retention. When the Legal Team moves a file from GDrive to Box, it then sends Collaboration requests to all Google Collaborators on the file (many… more

    4 votes

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    1 comment  ·  Partner Integrations  ·  Delete…  ·  Admin →
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20. Add tag support for OSX files in Box Drive

    File color labels (tags) in OSX do not work on Box Drive.

    Competing cloud storage platforms (like Dropbox) easily handle this.

    In a MacOS team production workflow, tags are essential for production processes. Labels allow effortless communication to other team members on the status of file production. This is an industry-standard way of working which is totally broken in Box Drive.

    Please review the many MANY past requests for this feature in these forums. It is a long-standing issue that deserves attention!

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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