9997 results found

1. Enable True/False Metadata Mapping for Checkboxes and Radio Buttons in Box Forms

   Description:
   Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.

   Feature Request:
   Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:

   If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”

   For yes/no radio button questions, allow mapping directly to true/false metadata fields.

   Impact & Value:

   Streamlines workflow automation with Box Relay (e.g., trigger based on form input).

   Enables metadata-driven views (e.g., show only records where “Sensitive Data” = true).

   Reduces reliance on workarounds to parse and apply Boolean logic from form responses.

   Supports regulated and high-volume environments with binary decision routing needs.

   Example Use Case:
   In a procurement request form, checking a box labeled “Over $10,000?” would automatically set metadata to “true” and trigger an approval chain through Box Relay.

   Description:
   Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.

   Feature Request:
   Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:

   If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”

   For yes/no radio button questions, allow mapping directly to true/false metadata fields.

   Impact & Value:

   Streamlines workflow automation with Box Relay (e.g., trigger based on form input).

   Enables metadata-driven views (e.g., show only records where… more

   61 votes

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   not planned  ·  2 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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2. Automate: Request for Copy Feature for Approval Tasks

   When defining Outcomes in Box Automate, the copy function is useful for cases where similar outcomes need to be set up repeatedly within the same flow, for example when creating a flow that requires multiple rounds of approval, where there is likely to be considerable demand for this capability.
   Currently, however, this option is not available for Approval Tasks, as the copy icon does not appear when the outcome type is an Approval Task.
   It would be helpful if Approval Tasks could also support the same copy functionality as other outcome types.

   (日本語)
   Box Automateで結果を定義する際、同じフロー内で類似の結果を繰り返し設定する必要がある場合にコピー機能が便利です。例えば、複数回の承認が必要なフローを作成する場合、この機能の需要はかなり高いと考えられます。

   しかし現時点では、結果が承認タスクの場合はコピーアイコンが表示されないため、コピー機能を利用できません。

   承認タスクについてもほかの結果と同様にコピー機能がサポートされると、とても助かります。

   6 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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3. We want to apply classification labels using Automate without granting Editors permission to change labels

   In Relay, we had a workflow where users would manually trigger a workflow, assign an approval task, and upon approval, automatically change or assign a classification label. This was done to assign a label indicating that the content is ready for public release, enabling external sharing.

   However, this cannot be achieved with Automate workflows. Upon checking the specifications, we found that unless the Admin Console allows Editors to modify classification labels, Automate workflows cannot assign labels. In our organization, we have only permitted Co-owners and Owners to change labels. If we allow Editors to change labels, general employees would be able to change labels freely, which we want to avoid.
   Since this was achievable in Relay, please make Automate have the same specifications as Relay.

   Japanese follows
   Relayを使い、ユーザーが手動でワークフローを起動し、承認タスクを付与し、承認されたら自動的に分類ラベルを変更する、または付与するという運用をしていた。承認を経て公開可能なラベルを付与して、社外公開を可能にするためです。しかし、Automateのワークフローではそれが実現できません。仕様を確認したところ、管理コンソールで、分類ラベルの変更をEditorに対して許可していないと、Automateのワークフローではラベルを付与できないとのこと。共同所有者＆所有者のみラベル変更を弊社では許可しています。編集者にラベル変更を許可すると、一般の社員も勝手にラベル変更ができてしまうため、それは行いたくないです。従来Relayで実現できていたので、AutomateもRelayと同じような仕様にしてください

   In Relay, we had a workflow where users would manually trigger a workflow, assign an approval task, and upon approval, automatically change or assign a classification label. This was done to assign a label indicating that the content is ready for public release, enabling external sharing.

   However, this cannot be achieved with Automate workflows. Upon checking the specifications, we found that unless the Admin Console allows Editors to modify classification labels, Automate workflows cannot assign labels. In our organization, we have only permitted Co-owners and Owners to change labels. If we allow Editors to change labels, general employees would be… more

   6 votes

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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4. Dynamic approving

   Customer has a workflow which requires 2 out of 3 stakeholders to approve a document before it progresses. Asking the product team to provide dynamic approval so, for example, when one stakeholder approves a document, the the workflow progresses to require one of the remaining assignees to approve the document.

   6 votes

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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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5. Add VTT (transcript) file support to Box AI

   Request:
   Enable Box AI (Ask, Extract, Hubs, Agents) to ingest and analyze VTT (.vtt / WebVTT) files.

   Reasons:
   VTT is the default transcript format for Zoom and Microsoft Teams, so a massive volume of VTT files is already stored in Box.
   Transcripts contain high-value data (decisions, action items, customer voice, Q&A), but Box AI currently cannot read them at all.
   Leaving this data unusable is a major lost opportunity for Box AI's value.

   Nice to have:
   VTT preview support in Box Preview.

   ---

   要望：
   Box AI（Ask / Extract / Hubs / Agents）で VTT（.vtt / WebVTT）ファイルを取り込み・分析できるようにしてほしい。

   理由：
   VTT は Zoom と Microsoft Teams のデフォルトのトランスクリプト形式であり、すでに大量の VTT ファイルが Box に蓄積されている。
   トランスクリプトには意思決定・アクションアイテム・顧客の声・Q&A など価値の高い情報が含まれるが、現状 Box AI は一切読み込めない。
   このデータを活用できないことは、Box AI の価値にとって大きな機会損失。

   あると嬉しい：
   Box Preview での VTT 表示対応。

   Request:
   Enable Box AI (Ask, Extract, Hubs, Agents) to ingest and analyze VTT (.vtt / WebVTT) files.

   Reasons:
   VTT is the default transcript format for Zoom and Microsoft Teams, so a massive volume of VTT files is already stored in Box.
   Transcripts contain high-value data (decisions, action items, customer voice, Q&A), but Box AI currently cannot read them at all.
   Leaving this data unusable is a major lost opportunity for Box AI's value.

   Nice to have:
   VTT preview support in Box Preview.

   ---

   要望：
   Box AI（Ask / Extract / Hubs / Agents）で VTT（.vtt / WebVTT）ファイルを取り込み・分析できるようにしてほしい。

   理由：
   VTT は Zoom と Microsoft… more

   5 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Request for Flexible Report Output Naming and Folder Configuration

   We would like to request enhanced flexibility in report output management.
   Specifically:

   1.The ability to assign arbitrary names to report output files
   2.Support for adding dynamic variables (e.g., date) to file names
   3.The ability to specify separate output folders for each report definition

   These enhancements would improve usability and enable more efficient organization and management of report outputs.

   5 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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7. Request to Add Genspark to Eco Solutions

   We would like to request the addition of Genspark to the Eco Solutions portfolio.

   5 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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8. Request for Customizable Example Prompts in Box AI Agent for Microsoft 365 Copilot

   In Box AI Agent for Microsoft 365 Copilot, example prompts are displayed below the chat input field.

   This feature is useful, but we would like the ability to customize these examples.

   When rolling out the feature to users, it would be even more convenient if we could display prompts configured by our own company so that users can make better use of the tool.

   Box AI Agent for Microsoft 365 Copilotで、チャット欄の下にプロンプトの例が表示されています。
   この部分は便利に活用できますが、この例をカスタマイズできるようにして欲しいです。
   ユーザーに機能を展開する上で、ユーザーが活用しやすいように自社で設定したものを
   表示できるとより便利です。

   8 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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9. Movable preview screen toolbar

   When the preview screen is opened, a toolbar appears at the bottom of the screen showing the zoom factor and page number, but since it is fixed at the bottom of the page, the preview screen is partially hidden in some documents, making it difficult to see.
   If this toolbar could be temporarily hidden or moved, it would make the preview screen easier to see.

   （日本語）
   プレビュー画面を開くと、画面下に拡大率やページ数が表示されているツールバーが表示されるかと思いますが、
   ページの下に固定されているため、ドキュメントによってはプレビュー画面が一部隠れてしまい、見づらいです。
   このツールバーを一時的に隠したり、移動できるようにすれば、
   プレビュー画面がより見やすくなると思うので、改善を希望します。

   48 votes

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   researching  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Request for Improvement of the “People with the Link” Feature in Box

    Request for Improvement of the “People with the Link” Feature in Box

    We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

    At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use of this feature due to concerns over security management.

    Furthermore, when compared with other file transfer services, the People with the link option provides somewhat limited functionality for securely sharing files with users or organisations that do not have a Box subscription. Consequently, some organisations opt to use existing external file transfer services instead of relying on the People with the link feature.

    For these reasons, we would like to propose the implementation of the following enhancements.

    1. Enable password protection for the “People with the link” option. 　※No further action should be required from the user.
    2. The generated “People with the link” URL can then be sent to the recipient via email or other means.
    3. When the recipient accesses the link, they are prompted to enter their email address in order to receive the password.
    4. The recipient receives the password notification via email and enters it on the access page.
    5. After entering the password, the recipient is granted permission to view and download the file.

    By providing the above functionality, it would become possible—through administrative console activity logs—to identify, via email address, who accessed or downloaded files shared through the “People with the link” option and when.

    This would enable organisations to verify that files have not been downloaded by unintended recipients, thereby strengthening overall information security management.

    ＜日本語＞
    共有リンク機能にて「リンクを知っている全員」を設定し、パスワード設定を有効化した場合の機能改善を提案します。

    本来、「リンクを知っている全員」はBoxのアカウント持たない組織または人達にファイル送信する際に利用され、ファイル転送サービスの代替方法として活用を提案するものです。

    しかしながら、「リンクを知っている全員」のパスワード設定は、共有リンクを作成した本人がパスワードを任意で設定する必要がありとても操作が煩雑です。

    また、パスワードを設定したとしても別のメールで連絡をしなくてはなりません。
    更に、送信した相手が本当に参照したのか、ダウンロードをしたのか知る方法もないためセキュリティの観点から、ファイル転送サービスを利用した方が安全にファイル送信できると判断し、利用を禁止している組織も多いはずです。

    そのため以下のような機能を提供するのが良いと考えています。

    １．「リンクを知っている全員」を設定。パスワードの有効化を設定。
    　　※ユーザーの操作はここまで

    ２．上記で生成された共有リンクのURLをメール等で相手に送信

    ３．メール受信者は、共有リンクにアクセスするとパスワードを送信するためメールアドレスの入力が求められる。

    ４．メールアドレスを入力すると、入力したメールアドレスにパスワードが送信される。

    ５．受信したパスワードを入力するとファイルを参照またはダウンロードできるようになる。

    上記の機能を提供することで、「リンクで知っている全員」でファイルを送信したとしても、入力されたメールアドレスをログで確認できるようにすることで、いつ誰がファイルを参照しダウンロードしたのか管理コンソールのレポート機能で確認できるようにすることで、意図しない相手がダウンロードしていないかチェックすることも可能となり、組織全体のセキュリティ強化に繋がると考えます。

    Request for Improvement of the “People with the Link” Feature in Box

    We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

    At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use… more

    21 votes

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    1 comment  ·  Security  ·  Delete…  ·  Admin →
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11. Ability to log and review user-entered prompts in Box AI

    After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
    This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.

    Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.

    53 votes

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    researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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12. Feature Request: Add Folder Tree View with Result Count Display in Box Search

    Currently, Box's search results page does not provide a folder tree view, making it impossible for users to visually understand how search results are distributed across the folder hierarchy. Users need the ability to exclude irrelevant department folders from their search results, but there is currently no way to get an overview of the folder structure within search results. We request the addition of a folder tree view in the search results page that displays the number of hits per folder and subfolder. This would allow users to drill down into the most relevant folders and refine their searches more effectively.

    Currently, Box's search results page does not provide a folder tree view, making it impossible for users to visually understand how search results are distributed across the folder hierarchy. Users need the ability to exclude irrelevant department folders from their search results, but there is currently no way to get an overview of the folder structure within search results. We request the addition of a folder tree view in the search results page that displays the number of hits per folder and subfolder. This would allow users to drill down into the most relevant folders and refine their searches more… more

    3 votes

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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13. Controlling the Visibility of External Collaboration Folders in Box Drive via Admin Settings

    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin Console.

    [Background]
    When using Box Drive, the following security risks exist:
    ・Risk of data leakage due to user error: Files or folders may be accidentally dragged and dropped into external collaboration folders.
    ・Risk of ransomware spreading to external tenants: If a user falls victim to ransomware, the encryption attack may also affect external collaboration folders belonging to other companies.

    [Details]
    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin Console. Rather than users configuring this themselves, we want administrators to be able to enforce the hiding of external collaboration folders through Admin settings.
    ・Control scope: the enterprise level and the group level.
    ・Target: External Folders
    ・Control details: Toggle display/hide on Box Drive (access remains available via the web app)
    ・Configuration permissions: Only administrators can change settings (end users cannot make changes)
    ・Scope of application: All users at once, or on a per-user or per-group basis

    [How it works when implemented]
    ・When an administrator enables “Hide External Folders,” only internal company folders will be displayed in the end user’s Box Drive.
    ・Access to external collaboration folders remains possible via the Box web app (ensuring business continuity).

    Please note that the content of this previously published article allows users to choose whether to show or hide external folders, which fails to eliminate security risks;
    therefore, this request is different from that one.
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36186751-hide-folders-from-box-drive
    Furthermore, it appears that the votes for the feature I am requesting in this request have likely been diverted to this existing article.

    following is Japanese

    Box Driveにおける外部コラボレーションフォルダの表示/非表示を管理者制御する機能

    [背景]
    Box Drive利用時、以下のセキュリティリスクがある。
    ・誤操作による情報漏洩リスク： ファイルやフォルダを誤って外部コラボフォルダへドラッグ＆ドロップしてしまう
    ・ランサムウェア被害時の他社テナントへの波及リスク：ユーザーがランサムウェア被害にあった際に、外部コラボされている他社フォルダについても暗号化被害が出てしまう。

    [詳細]
    Admin Consoleから、Box Driveに表示するフォルダの種別を制御できる。ユーザーでの操作ではなく、管理者側における設定で、外部コラボフォルダの非表示を強制することができる。
    ・制御単位：企業（Enterprise）単位、および、グループ単位で設定できる。
    ・制御対象：外部フォルダ
    ・制御内容：Box Drive上での表示・非表示の切り替え（一方、Webアプリ上では引き続きアクセス可能）
    ・設定権限：管理者のみが設定変更可能（エンドユーザーは変更不可）
    ・適用範囲：全ユーザー一括、または、ユーザー単位、グループ単位

    [実装された場合の動作イメージ]
    ・管理者が「外部フォルダ非表示」を有効化すると、エンドユーザーのBox Driveには自社内フォルダのみが表示される
    ・外部コラボフォルダへのアクセスはBox Webアプリ経由では引き続き可能（業務継続性を担保）

    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin Console.

    [Background]
    When using Box Drive, the following security risks exist:
    ・Risk of data leakage due to user error: Files or folders may be accidentally dragged and dropped into external collaboration folders.
    ・Risk of ransomware spreading to external tenants: If a user falls victim to ransomware, the encryption attack may also affect external collaboration folders belonging to other companies.

    [Details]
    We would like administrators to be able to control the visibility of external folders in Box Drive via the Admin… more

    4 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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14. I want to define multiple AI classification policies.

    Only one AI classification policy can be defined in "Classification Policy". Since the policies that I want to apply to each folder are different, I want to be able to define multiple AI classification policies.

    [In Japanese]
    「分類ポリシー」に、AI分類ポリシーを一つしか定義できない。フォルダごとに適用したいポリシーが異なる為、複数のAI分類ポリシーを定義できるようにしたい。

    5 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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15. The ability to search by creator when searching workflows in the “Relay” section of the management console

    The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
    Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
    Searching by workflow creator improves work efficiency.

    管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
    現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
    ワークフローの作成者単位で検索できることで作業の効率化が上がります。

    19 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. Share screen when clicking "Copy Link" is redundant and annoying

    Having the share screen pop up when I copy the link of a file in finder is redundant and annoying. If I want to share the file via invitation I will click the share option right above it. I am choosing to copy the link for a reason.

    3 votes

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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17. More flexible permission settings: control external Sign sending

    When Box Sign is enabled for a user, he/she can send sign requests, check the contents of requests shared with them, and view their inbox.
    However, there are users for whom I do not want to allow sending sign requests, but I do want them to be able to check their inbox.

    For example, our executives who frequently approve or sign documents in Box Sign but do not need to send signature requests by themselves.
    I believe it is a potential security risk to give users the authority to send signature requests even though they do not need it.

    Currently, Box Sign does not have a function to control external Sign sending. It would be great if we could have more granular control, such as allowing users to view the Sign inbox but not send requests.

    After signing, users can download and review the signed document and signature log via the sign completion email.
    But searching through the email inbox for them is inconvenient, so I would like to be able to complete everything within Box. So want to allow users to check the past signed document in Box via inbox of Box sign.

    I understand that with Shield access policies it is possible to restrict Box Sign request sending both internally and externally. However, since Box Sign may also be used for internal approval processes, I think making it completely impossible to send is too much.

    When Box Sign is enabled for a user, he/she can send sign requests, check the contents of requests shared with them, and view their inbox.
    However, there are users for whom I do not want to allow sending sign requests, but I do want them to be able to check their inbox.

    For example, our executives who frequently approve or sign documents in Box Sign but do not need to send signature requests by themselves.
    I believe it is a potential security risk to give users the authority to send signature requests even though they do not need it.

    Currently,… more

    31 votes

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    not planned  ·  1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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18. GET RID OF THE DIALOGUE BOX THAT POPS UP WHEN YOU COPY AND SHARE A LINK

    This is the biggest waste of time and has inhibited my workflow. Not only is it adding extra work, the fact that there is no way to turn it off is unimaginable. Fix this asap.

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Past password changes included in the report.

    Currently, it is possible to check the date and time of the last password change, but we have confirmed that past password change history is not included in the report.
    Being able to check how frequently passwords are changed will also help improve security.

    現在、最後にパスワード変更した日時を確認することは可能ですがこれまでに変更された実績がレポートに載らないことを確認してます。
    どれくらいの頻度で変更されているのか確認できることでセキュリティ向上にも繋がります。

    14 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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20. Box for MIP

    Allow a single Microsoft Tenant to connect to more than one Box EID. We have two box EID's, one for "regular" content and the other for "FTI".

    13 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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