Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9835 results found
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Enable branching from any point in a previous Box AI Home conversation
▼What problem could Box solve for you?
Box AI Home provides session history and allows users to view and resume previous sessions. However, when users revisit a past conversation, they need the ability to branch from a specific point in the conversation and ask a new follow-up question without overwriting or altering the original conversation flow.Today, users may have long-running Box AI conversations involving multiple files, folders, or Hubs as sources. In many business scenarios, a user may want to go back to an earlier answer or question and explore a different direction from that exact point. For example,…
4 votes -
Enable selecting files stored in Box directly in File Requests
Currently, file request links only allow you to upload files from local folders.
This is convenient if you use Box Drive, but users who rely solely on the browser have to download files from Box and then re-upload them via the file request link.I would like the file selection for file requests to allow choosing not only folders on the PC, but also files already stored in Box directly from the browser interface.
〈ファイルリクエストでBox内ファイルを直接選択可能にしたい〉
現在、ファイルリクエストリンクでは、ローカルフォルダ内のファイルしかアップロードできません。
Box Drive を利用している場合は便利ですが、ブラウザのみを利用するユーザーは、いったん Box からファイルをダウンロードしてから、ファイルリクエストリンクへ再度アップロードする必要があります。ファイルリクエストでアップロードするファイルの選択時に、PC上のフォルダだけでなく、ブラウザ画面から Box 内に保存されているファイルも直接選べるようにしてほしいです。
13 votes -
Export Metadata from Apps Views
Export Metadata from Apps Views to CSV, XLSX, PDF
38 votes -
Signer to add fields to the signature request additionally to those added by sender
When using BoxSign, there are many cases where the requester will add additional fields.
In such a situation, there are times when signers themselves would like to add new fields, but they are unable to do so, and many voices are voicing concerns about the lack of convenience across the company.
We would like to request the implementation of this feature to improve convenience.BoxSignを使用する際に署名リクエスト者がフィールドを追加するケースが多々あります。
その状況下で署名者自身でも新たなフィールドを追加したい時がありますが、追加することできず社内全体で利便性に欠けている声が多く上がっています。
利便性向上のため本機能の実装をお願いしたいです。18 votes -
Reverse Image Search
Being able to upload an image and Box browser finding it (or similar) within a specified folder. Similar idea to Google lens.
66 votes -
I'd like the trash bin status to be reverted to the previous specification.
Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
Please refer to the attached image for the previous state.12 votes -
Support CrowdStrike integration to GovCloud
Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.
9 votes -
Limit the amount of data a user can delete
There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.
〈ユーザーが削除できるデータ容量を制限する〉
Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。
30 votes -
New shortcuts to AI in Box Notes
A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
It is a small thing, but it is troublesome, so I would like you to change the specification.
Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
Idea 2: Change the shortcut to something else instead…21 votes -
Date and TimeStamp - Box Sign
Add date and timestamp on the signature field is currently and enterprise setting. The user would like for this to be user facing, instead of enterprise wide. So that individual users could choose to toggle on or off. Or specific users and groups
4 votes -
I would like to be able to customzie the content preview window side bar
Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great
46 votes -
Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御
With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
Therefore, we would like the ability to select whether to show or hide the Box access screen associated…7 votes -
No emails when a group is added to a Box Hub
I was surprised that I accidentally triggered an email to all members when adding a group as a collaborator to a Box Hub- this does not typically happen with folders. I would like an option to suppress this.
4 votes -
Resize Box AI Prompt Window
Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.
12 votes -
Exclude Specific Content from Box AI
As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.
97 votes -
Admin controls for the Solutions menu
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right…
3 votes -
Support Copilot Integration with Multiple Box Environments under a Single Microsoft Tenant
Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.＜日本語＞
Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。…4 votes -
I want to open Box Notes in view-only mode
Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.
Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.
We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.
〈Box Notesの閲覧モードで開きたい〉
現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。19 votes -
Allow scheduling of Folder Insights Reports
The ability to schedule the Folder Insights reports (Collaborations | Folder Activity | Shared Links) would open up greater reporting capability and remove manual work in generating these reports.
This is especially beneficial in enterprises where multiple agencies' content is stored, with different agencies having different reporting requirements (i.e. weekly auditing of external collaborators on their content)
6 votes -
Enhancing View Visibility with Text and Background Customization
I received feedback from a customer regarding improving visibility within views.
They specifically requested the following enhancements:
・Ability to adjust text size
・Ability to change text color
・Expanded background color palette, including darker color optionsThese improvements would allow users to better tailor the interface to their preferences and working environments (e.g., long working hours or dark mode setups).
In views with a high density of information, visibility directly impacts productivity, so we believe this would be a valuable enhancement.
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顧客からのフィードバックとして、ビューの可視性向上に関する要望をいただきました。
具体的には、以下の点の改善を希望されています：
・テキストサイズを調整できる機能
・テキストカラーを変更できる機能
・背景色のカラーパレットの拡張（特にダークカラーの追加）これらの機能により、ユーザーごとの視認性や利用シーン（例：長時間の作業やダークモード環境）に応じた柔軟な表示が可能になると考えています。
特に、情報量の多いビューにおいては視認性が業務効率に直結するため、ぜひご検討いただきたいです。
4 votes
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