3983 results found

1. List View of Marked For Offline Files

   It is imperative that we have a view of which folders we have Make Available Offline. We can't hunt and peck through hundreds of folders with a Green Checkmark on it to Make Available Online Only when we're finished with a big "sync". This is already a hoop we're jumping through because we can't "sync" to an external drive so we have to manually manage internal Hard Drive space. A user should be able to see what they have marked for offline at a glance so they can easily reverse the storage affect on local hard drives.

   27 votes

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   researching  ·  9 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Auto Expiration Collaborations - allowing for Editors to extend

   Similar to how an editor can extend a shared link's expiration, it would be great if that functionality worked with extending the expiration for collaborations.

   11 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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3. Department Folder Auto Provisioning and Updating

   When enterprise needs to provision and update department folders, Box Admins or each folder owners would need to manually create, configure and update folders according to the organizational structure and would need to manually invite/remove all the necessary collaborators.

   We would want to have a native feature in Box to allow such folder provisioning and updating by importing CSV file that contains folder names, structures and collaborators.

   3 votes

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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4. Box Hubs for CANVIEWPATH users

   Users with CANVIEWPATH want the capability to specify folders/files by their IDs when adding contents to Box Hubs. Currently, folders and files under the CANVIEWPATH folder are grayed out and cannot be narrowed down from the top folders.
   The only way to identify them is by searching its folder name, which contains the risk of mistaking it with the folders with similar names.
   Therefore we request to use folder ID to accuratrely identify and select the appropriate folders.

   （日本語）
   CANVIEWPATHを利用しているユーザーが、Hubにフォルダ/ファイルを掲載する際に、フォルダIDやファイルIDで指定したい。
   現在は、CANVIEWPATHフォルダ配下のフォルダやファイルはグレーアウトして上位フォルダから絞り込むことができません。
   特定するには、フォルダ名で検索しかありませんが、名称が似ているフォルダと間違う危険もあるので、フォルダＩＤを利用できるようにしてほしい。

   13 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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5. Folders accessed via Box for Salesforce do not appear in Box Drive until re-login

   We’re finding that when a user visits a folder from Box for Salesforce, they then have access to the client folder from Box.com but it does not appear in Box Drive until they log out of Box Drive and back in.

   Please fix this

   8 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  Adminkkung (Admin, Box) responded

   Salesforce folders appear in the latest version of Box Drive without requiring log out/in. If you're seeing this issue, please file a ticket with our Box Support team.

6. Single API call to delete user and transfer folders for that user

   Before deleting a user from box system we can transfer the root folder from one user account to
   another.
   Once the root folder is transferred only then delete API must be triggered.
   So in all, the delete operation will have to call two API one to transfer and another to delete.

   But as the transfer API call will return synchronously.
   For users with a large number of files and folders, this means the call could take minutes or hours to return.

   So the delete operation will be in pending state until we receive the transfer API response.

   Does box now have single API call to delete box user and also transfer the folder?

   Lets consider the use-case below;
   1. We are deleting box user - User1.
   2. We have to trigger API call to transfer files for User1.
   3. If the size of the files is too big we have to wait until the files are transferred or root folder gets empty for that user.
   4. We have to wait till the time all files gets transferred or root folder gets empty.
   5. Trigger API call to delete user once root folder is empty.

   Here we have to wait till the root folder gets empty which might hamper the performance if the file size is large.

   Before deleting a user from box system we can transfer the root folder from one user account to
   another.
   Once the root folder is transferred only then delete API must be triggered.
   So in all, the delete operation will have to call two API one to transfer and another to delete.

   But as the transfer API call will return synchronously.
   For users with a large number of files and folders, this means the call could take minutes or hours to return.

   So the delete operation will be in pending state until we receive the transfer API response.

   Does box… more

   2 votes

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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7. Support Multi-Select for Granting Folder Access to Groups (via Folder Picker on Groups Page of Admin Console)

   Admins must currently add folders to Groups in the Admin Console on a one-by-one basis, so if an admin has 10 folders to add, that's a lot of clicks.

   You could simplify this process by supporting multi-select in the folder picker that's provided when editing a Group from the Admin Console.

   4 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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   not planned  ·  katiele responded

   This suggestion is not under consideration for the current or future roadmap. We are currently focusing on improving the performance and user interface to manage users in the Users & Groups tab before we add enhancements to group bulk operations. We will provide an update in the next few quarters.

8. "Feature Request: Sort Folders by Upload Date Instead of Last Modified"

   would like a way to sort folders by the date they were actually uploaded instead of when the file was last modified

   2 votes

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   0 comments  ·  Delete…  ·  Admin →
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9. Empty (not delete) folder by Box Relay folder action

   It would be great to have a relay folder action which empties a folder. Currently folder and files can only be deleted.
   We use Box folders for mail-2-box actions, and very ofter users simply forget to remove a file from the folder. I want to achive a time-controlled trigger which empties the respective folders ever night. Many thanks.

   2 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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10. Folder Lock from Web UI

    Currently, Folder Lock can be configured only through API. We would like to be able to configure it on Web UI, e.g. Folder Settings.
    Folder Lock function is very useful, but not used widely. Probably it's because API is not very friendly for some users.

    86 votes

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    2 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Because of the downstream impacts, we will not be solving this problem as requested. We will be looking at a more holistic approach to prevent unintended consequences of file operations.

11. Groups - Customizable Permission Settings

    None of the 3 permissions options - Company, Group Members, Admins Only - are ideal. Would love to have more options or perhaps a customizable setting where we can select which options to allow.

    For example, as the primary admin, I apply groups to root folders and I want anyone shared to that folder to be able to view the group members for any group collaborating on that folder. Only way to do that now would be to set the groups' permissions to "Company". However, I do not want everyone to be able to invite any group to folders, and I particularly do not want them removing groups from folders!

    That latter issue is also a problem with the Group Members permission as a group member with Editor permissions can remove the group from the folder, thereby removing access for their entire team (this happened a few times already). So I'd like to create a new permission that allows anyone to view members but does not allow anyone but Admins to add/remove the groups from folders.

    None of the 3 permissions options - Company, Group Members, Admins Only - are ideal. Would love to have more options or perhaps a customizable setting where we can select which options to allow.

    For example, as the primary admin, I apply groups to root folders and I want anyone shared to that folder to be able to view the group members for any group collaborating on that folder. Only way to do that now would be to set the groups' permissions to "Company". However, I do not want everyone to be able to invite any group to folders,… more

    3 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. Folder level comments and tasks

    Being able to comment or assign a task on an entire folder would be easier than @mentioning a user on one file and referencing 3 or 4 other ones. It would be helpful to assign a task to someone on an entire folder (and not leave that sort of information in the folder description).

    72 votes

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    8 comments  ·  Tasks  ·  Delete…  ·  Admin →
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    not planned  ·  Adminburke (VP Product, Box) responded

    We understand the request, but unfortunately this is not on the near-term roadmap. We will be exploring improvements and enhancements to Tasks in the next 1-2 years and will take this into consideration when we do.

13. Box Drive Accidental Deletion

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    When this happens, it literally deletes all of the files and folders from Box.  For the user that made the deletion, it will also remove them as a collaborator from those files and folders the user didn't own.

    This causes a number of issues and use cases:

    1. The user realizes the mistake, stops the deletion and restores all of the data from the Trash via the Box UI. -Since the user was removed as a Collaborator, it is physically impossible to restore the shared folders and files because those physically sit in the Owner's Trash.  The Owner or an Admin has to manually restore the data.  -Depending on the timing if the restore is done versus the deletion, the user may or may not still be a collaborator on the Parent/Child folders, thus causing Orphaned Folders and Files during the restore.  In this case, all of the Orphaned Files and Folders will be restored to the user that is restoring the data without any of the previous Collaborators

    2.  The user creates a ticket with the Admin and the Admin manually restores the data; however, this can still have all of the same issues as #1 unless the data is all restored without breaking the Parent/Child relationships

    Current Admin recommended steps for resolution:
    1.  Run the Collaboration Report EVERY day
    2.  As soon as the issue is reported, run the User Activity Report for the user for the last 30 days (this will help when checking the unique ID's of deleted versus restored in Step #10), specifically selecting the "Moved to trash" (under File Management) and "Removed collaborator" (under collaboration)
    3.  Filter through the report to see what folders the user has been removed from as well as how many items were deleted and from where (specifically looking for the parent folders to not cause orphaning when restoring)
    4.  Based on that list, take the Collaboration report from #1 and filter it based off of the user that made the deletions email in column I named Collaborator Login.  This provides the list of folders and folder Owners that once the data is restored could still possibly have data in their trash
    5.  Login to the user's account or have the user that deleted the data, change the Files and Folders Per Page to 100 in Account Settings
    6.  Go to the Trash and select the "Items I Deleted Drop" down and either select the items to restore or select "Restore All" (this could restore files that truly should be deleted)
    7.  If there were no errors restoring, then run the Activity report again with the same settings from step #2 and also include "Restored from trash" (Under File Management), if there were errors skip to Step #11 otherwise go to step #8
    8.  Filter the report for "Trash" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in a new sheet
    9.  Filter the report for "Undelete" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in another new sheet
    10.  Compare those ID's, if they data sets are the same then all data has been restored.  Please note that if a "Restore all" was done on the trash this could include data deleted before that date and may have restore id  since the reports include 30 days
    11.  If the data sets don't match, then take the Collaboration report from #4 and as an Admin, log into each individual account and restore the deleted file from the Trash just like in #6 or reach out to the user's and have them do this (if files were orphaned, please check the root level for the user that restored the data)
    12.  To be 100%, the same activity report from #7 will need to be ran for every user that data was restored from but in this case only for the respective day and then compare the same way as step #10 with the existing ID's gathered in step #10
    13.  Finally, if still this doesn't line up log back into the account that deleted the data and check the root level for the possibly Orphaned files/folders

    This is the only way to be certain 100% everything has been restored

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and… more

    16 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. I want you to be able to add folders that are not owned or co-owned to Box Hubs

    Many of the folders I use have editor permissions, and the current specifications do not allow me to use Hubs
    I want you to be able to add editor permissions folders to Hubs as well.

    タイトル：
    所有者・共同所有者ではないフォルダーもBox Hubsに追加できるようにしてほしい
    本文：

    1 vote

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Unfortunately, we won't implement this as this contradicts Hubs security policy.

15. Expand Column for Files and Folders Report

    Sometimes I have users who ask for a files and folder report on a particular folder. After I receive the report I have to create an additional column for a link to the file/folder. I just use the existing information in the report, replace all F with f in the Item Type Column, and concatenate function in excel to create this. Would just like this to be a native addition for the report.

    Excel function: =CONCAT("https://box.com/",[@[Item Type]],"/",[@[Item ID]])

    2 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Allow Folder Actions on "the folder of the file that triggered the flow"

    When trying to build dynamic workflows, you currently can work with and get a handle on either:

    • Folders can triggered the flow
    • Files that triggered the flow
    • Folders/Files created/copied from previous stages

    There are workflows, however, where you have a trigger on the file(s) but you want to move that entire folder to progress the flow.

    A "the folder of the file that triggered the flow" handle would be helpful in this scenario to allow you start a workflow, either through a file action or a manual start...assign tasks to that file and then be able to get a handle on this file's parent folder to be able to perform folder actions on it (especially "move" folder). This way you can easily group files together and move them through the workflow....while at the same time set file actions on the original file that triggered the flow.

    When trying to build dynamic workflows, you currently can work with and get a handle on either:

    • Folders can triggered the flow
    • Files that triggered the flow
    • Folders/Files created/copied from previous stages

    There are workflows, however, where you have a trigger on the file(s) but you want to move that entire folder to progress the flow.

    A "the folder of the file that triggered the flow" handle would be helpful in this scenario to allow you start a workflow, either through a file action or a manual start...assign tasks to that file and then be able to get a… more

    5 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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17. Allow default sorting to "Favorites" and created "Collections" so that they appear alphabetically.

    If you have dozens or hundreds of folders in your "Favorites" and they are not sorted alphabetically, then it is nearly impossible to find your subject folder. Just make Favorites and Collections default sort alphabetically or give us the choice to set the default. Other people may want the last visited folder to be at the top, but still others may want to see it alphabetically. Please give us the option to do so as a default treatment.

    58 votes

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    12 comments  ·  Web App  ·  Delete…  ·  Admin →
    delivered  ·  Adminmichelleyip (Admin, Box) responded

    Thanks for the feedback. Favorites and collections are now sorted alphabetically in the left sidebar.

18. Improvement plans about privacy settings of folders

    Are there any improvement plans below?

    BoxNote is not available when a folder is set privacy - "Hide collaborators and their activities from non-owners" - active.

    OfficeOnline is not available when you set folder privacy - "Hide collaborators and their activities from non-owners" - active.

    I often want to refer to Boxnote and MS Office documents for the purpose of reference much data and information with our business partners.

    3 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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19. New 'Limited' Content Manager Permission - No ability to preview or download files/folders

    A new co-admin option that's more even more restrictive than the current 'View users' content' Content Manager role with the following abilities:

    --View users (like currently possible)
    --Browse user folder trees (like currently possible)
    --View file properties (uploaded, version #, modified, name, description, etc.)
    --View collaborators on folders and add new collaborators to folders
    --NO ability to preview or download files or folders (this is the critical item that's missing currently for Coke as even the 'view' Content Manager role currently allows the co-admin to preview and download files/folders)

    This could possibly also be solved by breaking up the Content Manager co-admin roles into a series of checkboxes that allow/disallow certain actions by that Co-Admin in Content Manager.

    A new co-admin option that's more even more restrictive than the current 'View users' content' Content Manager role with the following abilities:

    --View users (like currently possible)
    --Browse user folder trees (like currently possible)
    --View file properties (uploaded, version #, modified, name, description, etc.)
    --View collaborators on folders and add new collaborators to folders
    --NO ability to preview or download files or folders (this is the critical item that's missing currently for Coke as even the 'view' Content Manager role currently allows the co-admin to preview and download files/folders)

    This could possibly also be solved by breaking up… more

    4 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Product Director, or Executive, Box) responded

    We may tackle this as we look at a broader re-work of Content Manager.

20. Ability to include subfolders on User Activity Report

    There are times when we are asked to run reports for security investigations.

    A lot of these requests call for reporting on a folder and all of its child folders.

    We understand that this is currently not possible but was wondering if there was anything in the roadmap to include the ability to select a folder and possibly include another checkbox that says "include subfolders" or something along those lines.

    41 votes

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    existing feature  ·  2 comments  ·  Admin Console  ·  Delete…  ·  Admin →