Help shape the future of Box
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9637 results found
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Auto Classification policy does not work when folders are copied or moved
We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.
【Details】
Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the label "TECHNICAL INFOMATION".
On the other hand, moving a folder containing files with a .dwg extension does not change the classification label of the files in the folder. As a result, at least once, an external user can preview or download the file.This may be a behavior specification rather than a defect, but it is problematic behavior for business requirements.
We would like to see a fix that would allow the automatic classification policy to work on folder-by-folder moves and copies and automatically change the restrictions on important files within a folder.(I accidentally deleted a previous Pulse with the same content, so I'm reposting it. Sorry for the inconvenience.)
We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.
【Details】
Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…32 votesUnfortunately classifying child items upon move/copy operations of the parent folder is not being considered at this time.
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Ability to preview Box shared links such as Box Notes, Box Canvas, images, and videos when pasted
I would like to see it provide similar functionality to Box Notes.
【In Japanese】
＜タイトル＞
Box Notes、Box Canvas、画像、ビデオなどのBox共有リンクを貼り付けたときにプレビューする機能
＜本文＞
Box Notesと同様の機能を提供してほしいと思います。3 votes -
Remove Box Drive path limit 260 characters in Windows
Support longer than 260 character paths in Windows for Box Drive as this not a limitation in Windows but a limitation in Box Drive
Due to Box user rights logic, we often have very long folder paths and file names. Our all workstations are Windows 10/11 workstations. Most of our users prefer the Box Drive solution over the Box.com web app.
This leads to a situation where often paths in Box Drive are longer than 260 characters.
Windows supports MAX_PATH which lifts the 260 character restriction: https://learn.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=registry
This instruction is referred in the Box instructions on this topic that state the 260 restriction
https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box
https://support.box.com/hc/en-us/articles/360043695854-Windows-Specific-Limitations-for-Box-DriveWe would request that Box Drive would support longer paths in Windows workstations.
Support longer than 260 character paths in Windows for Box Drive as this not a limitation in Windows but a limitation in Box Drive
Due to Box user rights logic, we often have very long folder paths and file names. Our all workstations are Windows 10/11 workstations. Most of our users prefer the Box Drive solution over the Box.com web app.
This leads to a situation where often paths in Box Drive are longer than 260 characters.
Windows supports MAX_PATH which lifts the 260 character restriction: https://learn.microsoft.com/en-us/windows/win32/fileio/maximum-file-path-limitation?tabs=registry
This instruction is referred in the Box instructions on this topic that state…
3 votes -
Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the
＜Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the new UI＞
In the old UI, it was possible to narrow down the search by group using the "Users and Groups" filter condition in the management console.
However, with the new UI, it is not possible to narrow down groups using filter conditions.We set expiration dates on Box accounts and delete accounts when the application deadline has passed or expired.
If there were a large number of accounts, the users to be deleted were grouped together and only that group was extracted from the filter conditions, and the accounts were deleted.
If the above functionality is removed, we will have to search and delete items one by one, which will take time and man-hours, so we would like to see the new UI add the ability to narrow down groups using filter conditions, just like the old UI.＜新UIにおける管理コンソールの「ユーザーとグループ」のフィルタ条件でグループを絞り込む機能の追加要望＞
旧UIでは管理コンソールの「ユーザーとグループ」のフィルタ条件でグループで絞り込むことができていました。
しかし新UIではフィルタ条件でグループを絞り込むことができません。私たちはBoxアカウントに利用期限を設けており、申請期日を迎えたまたは経過したかアカウントを削除しています。
件数が多い場合は、削除対象者をグループにまとめてそのグループのみをフィルタ条件から抽出し、アカウントの削除を行っていました。
上記機能がなくなると1件ずつ検索して削除することになり時間と工数がかかるため、旧UIのように新UIでもフィルタ条件でグループを絞り込める機能を追加してほしいです。＜Request for addition of a function to narrow down groups using the filter conditions of [Users and Groups] in the management console in the new UI＞
In the old UI, it was possible to narrow down the search by group using the "Users and Groups" filter condition in the management console.
However, with the new UI, it is not possible to narrow down groups using filter conditions.We set expiration dates on Box accounts and delete accounts when the application deadline has passed or expired.
If there were a large number of accounts, the users to be deleted were grouped…9 votes -
I want to share edit access to a document I uploaded into Box, but I don't have that permission in the folder.
Please add a button to contact the owner of a BOX file, requesting either permission to add people, or to list people desired to be added. Right now there is nothing I can do to get my coworker access to a collaborative file. I need to put it in a box folder that the team is using, but the whole team is not on the list of editors. I cannot add the team members, and I do not have a good way of contacting the box folder owners. I'd like a button for that purpose.
1 vote -
VS Exposure-type Ransomware
Suggestion.
Box Shield classification labels should be able to prohibit downloading via Box desktop (BoxDrive) or via linked apps, even if you are the co-owner or owner.Background Threat.
Currently, the mainstream of ransomware worldwide is not of the encryption type, but of the exposure-type or dual-threat-type.
Version control functions are not effective against exposure-type and dual-threat ransomware.
An effective countermeasure against this type of ransomware is to prohibit the downloading of confidential files that should not be disclosed on the dark web.Issue to solve.
Box Shield's no-download access policy and access policy restricting linked apps do not target co-owner and owners.
Please change the access policy to cover co-owners and owners so that even if a PC is infected with ransomware and the security product's measures are circumvented, the confidential files will still be protected.
Co-owners can intentionally change their labels, but that is completely irrelevant because what happens when a PC is infected with ransomware is a command-driven download.
Rather, the ideal control is that if you intentionally change the label, you can download, but if you don't, you can't.Suggestion.
Box Shield classification labels should be able to prohibit downloading via Box desktop (BoxDrive) or via linked apps, even if you are the co-owner or owner.Background Threat.
Currently, the mainstream of ransomware worldwide is not of the encryption type, but of the exposure-type or dual-threat-type.
Version control functions are not effective against exposure-type and dual-threat ransomware.
An effective countermeasure against this type of ransomware is to prohibit the downloading of confidential files that should not be disclosed on the dark web.Issue to solve.
Box Shield's no-download access policy and access policy restricting linked apps do not target…1 vote -
Custom URL for File Request Links
Allow Contributors to make a custom URL for File Request. This is available for Shared Links. Having a Editable File Request allows branding for URLS.
3 votes -
Exclude certified eco-solutions from Device Trust Requirements' setting
I think that when I enable the setting for "Web App & 3rd Party Apps" in the Device Trust Requirements, the certified EcoSolutions are also restricted.
We would like to exclude certified eco-solutions from Device Trust Requirements like Box’s applications, so we request specification change to allow "3rdParty Apps" to be specified in a whitelist or blacklist format.デバイストラストの設定の際、(Web App & 3rdParty Apps）を有効化した場合、認定エコソリューションについても制限されるとの認識です。
認定エコソリューションをBox社アプリと同様に制御対象外としたく、「3rdParty Apps」 をホワイトリスト or ブラックリスト形式で指定できるように仕様変更の検討をお願いします。4 votes -
Hiding your contact info
Nice touch that not only you don't offer any technical support for your customers, but you don't allow any comments that have Customer Service in the subject line. Way to go.
1 vote -
customer support
Why don't you offer any technical support? This whole website has changed, it's impossible to do tasks now that used to take me a few minutes. This company has gone Way Downhill. PLEASE POST CUSTOMER SUPPORT ACCESS CLEARLY ON YOUR OPENING PAGE OF YOUR WEBSITE. Stop hiding it.
1 vote -
why can't I move files from one box folder to another anymore?
How about you don't change the way your site operates so I don't waste an hour trying to move a file from one folder to another? I'm a longtime user and this task usually takes me 3 minutes.
1 vote -
Prevent each user from accepting invitations without their consent.
【Current status】
Currently, users can enable “Require acceptance when receiving invitations” in their account settings, but the problem is that administrators cannot enforce this.【Background】
Box allows users to easily send invitations to collaborate as long as they have an email address.
This means that you can be invited to a folder without your knowledge, and a mysterious folder can suddenly appear in your top folder.
This creates the possibility of accidentally uploading a file or downloading an unwanted file.The invitations we receive from outside parties can be restricted by a collaboration whitelist in Box Governance, but we do not want to set this up.
This is because it would mean that you would have to apply for whitelisting before receiving invitations to folders from your business partners, which is a hurdle to active collaboration.【Request (same as title)】
Instead, we want to allow each user to confirm for themselves whether or not they are the intended invitee, which is an operation that provides both security and convenience.
If we are able to enforce this acceptance setting on users, we will be able to include in our user manuals a warning on the acceptance screen when an invitation is received and a reminder to confirm that the invitation is from the appropriate party before accepting it.This is a problem common to cloud services with external collaboration functions rather than a problem unique to Box, but we hope that Box, a service suited to collaboration, will take the lead in implementing a solution.
【Current status】
Currently, users can enable “Require acceptance when receiving invitations” in their account settings, but the problem is that administrators cannot enforce this.【Background】
Box allows users to easily send invitations to collaborate as long as they have an email address.
This means that you can be invited to a folder without your knowledge, and a mysterious folder can suddenly appear in your top folder.
This creates the possibility of accidentally uploading a file or downloading an unwanted file.The invitations we receive from outside parties can be restricted by a collaboration whitelist in Box Governance, but we do…
1 vote -
Allow DES files to be synced via Box Drive
We would like for DES files to be synced to Box cloud via Box Drive. They are currently being ignored in the same way PST files are ignored. Ideally, having the ability to enable/allow exclusions would be ideal.
1 vote -
All Files External Shares
Within the All Files view it would be nice to be able to separate and collapse the External Collaborations (Grey Folders) to the internal folders. In addition, make the separation collapsible to clean up the interface and provide a better de-linearisation between internal and external content.
1 vote -
Files and folder restore requests to be able to be restored to a different path from the original path
Users can request Box Support to restore deleted files and folders identified in a User Activity Report (UAR) to a different path than the original. This allows users to review and compare folder structures for any missing files and folders, instead of having restored items appended with (1) to the original paths when they have been already recreated.
1 vote -
Bulk send resend options - have to click resend one at a time
If I do a bulk sign to 100's of people and the window for automatic reminders is passed, I want the ability to due a bulk reminder to everyone still in progress. I can filter to everyone still in progress. Just add an option to send reminder to all selected.
1 vote -
Request for improvement of Includes Subfolders feature in User Activity Report
( Japanese follows English)
The support article is as follows, but I would like to request that the Includes Subfolders feature also works and outputs the data in “View” for the following two reasons.
The report output screen does not show the fact that the feature does not work in “View”, so there is a possibility of misunderstanding.
It takes longer to complete [Run] than [View],
Warning:
When the Includes Subfolders feature is on, the View option doesn't work - it doesn't pull events in the subfolders.
https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Reportユーザーアクティビティレポートのサブフォルダを含める機能の改善依頼
サポートの記事には下記の通りとなっているが、下記の二点から[表示]でもサブフォルダを含める機能で出力されるよう要望します。
・[表示]では出力されないことがレポート出力の画面からは分からないので勘違いをする可能性がある点
・[表示]と比較して[実行]の完了までは時間が掛かる点
警告:
[サブフォルダを含める] 機能が有効になっている場合、[表示] オプションは動作せず、サブフォルダ内のイベントは取得されません。
https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report1 vote -
Direct Retrieval of BoxItem by Full Path
I would like to suggest a feature for Box SDK that allows users to directly retrieve a BoxItem (either a Folder or File) by its full path in Box, reducing the need for multiple recursive API calls. Currently, to locate an item by its path, I need to start at the root folder and iterate through each part of the path, which requires multiple API requests.
A feature that enables direct access to a BoxItem using its full path would significantly optimize applications interacting with the Box API, reduce latency, and lower the number of API requests needed to locate items, leading to better performance and scalability for developers and Box users alike.
Thank you for considering this improvement. I believe it would enhance the efficiency of applications using the Box API and contribute to an overall better user experience.
Following this question from the forum
https://community.box.com/sdks-and-tools-7/how-to-retrieve-a-boxitem-folder-file-directly-by-path-2967I would like to suggest a feature for Box SDK that allows users to directly retrieve a BoxItem (either a Folder or File) by its full path in Box, reducing the need for multiple recursive API calls. Currently, to locate an item by its path, I need to start at the root folder and iterate through each part of the path, which requires multiple API requests.
A feature that enables direct access to a BoxItem using its full path would significantly optimize applications interacting with the Box API, reduce latency, and lower the number of API requests needed to locate…
4 votes -
Move content to sub folders directly when using Box Shuttle
Currently you can only transfer content to the Root folder but we would like to transfer content to sub folders directly
2 votes -
Multiple Users to move content in Box Shuttle
We would like to have multiple users move from the same service to speed up the process of transfer to Box when using Box Shuttle.
2 votes
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