9667 results found

1. Prepare documents for signature within the embedded signing experience

   My prospect is a software company for freight, shipping & analytics looking to revamp their doc management and eSign process. They have a high volume of docs, like rate confirmations letters, that need to be sent from brokers to carriers for signature. We have run into a technical gap that Box Platform + Box Sign do not have an API for doc prep in an iFrame. Doc Prep URL as it stands today cannot be embedded. Prospect does not want brokers to go outside of portal to a Box URL window.

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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2. Add Box AI support for MP4 and other video file formats

   Add Box AI support for MP4 and other video file formats.

   Speech-to-text can be used to "read" the audio of the video. Box AI can then answer questions bsaed on that text.

   19 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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3. Box AI window is blocking underlying document

   Box AI currently opens in a windows that covers the file I'm viewing in the browser.

   Open Box AI in a new window that I can drag to another monitor so I can still see the file I'm using and better form my prompts/questions for Box AI.

   11 votes

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   2 comments  ·  Box AI  ·  Delete…  ·  Admin →
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4. Preserving collaboration on copied folder/file

   When you copy folders/files to another location, we would like to ability to copy existing folders/file permissions when allowed to the copied folder/files.

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Locating who/when files are Moved/Removed (accidentally or on purpose)

   If a user moves/renames/removes files, the URLs shouldn't simply be dead links now. Please record information so that impacted users know When the file was moved/removed, and WHO did the action.
   I recently had Box Notes and Folders get moved or removed. And while I know who SHOULD have been the owner of the content, anyone else having problems finding the content wouldn't know who to contact.
   So if a box link was previously valid, and that content has moved or removed, leaving some breadcrumb for the user, about who to contact, when the content was moved/removed, etc, can help users to find the content again.

   UPDATE: The owner moved the content, and changed the access list. So in the end, the URL Was still correct, but my access had been removed. Either way, other people having an access issue wouldn't have known who to contact.

   If a user moves/renames/removes files, the URLs shouldn't simply be dead links now. Please record information so that impacted users know When the file was moved/removed, and WHO did the action.
   I recently had Box Notes and Folders get moved or removed. And while I know who SHOULD have been the owner of the content, anyone else having problems finding the content wouldn't know who to contact.
   So if a box link was previously valid, and that content has moved or removed, leaving some breadcrumb for the user, about who to contact, when the content was moved/removed, etc, can help… more

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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6. Enhance error messages when storage exceeded to identify which account is over storage

   When a user uploads an item to a folder that would exceed the quota, it says "Account storage limit reached." This is misleading if the folder is owned by another user. Users ask for more quota, but it's a different account that has the problem. Please identify the folder owner of the folder that's over quota in the error message.

   This applies both to Web UI and Box Drive error messages.

   5 votes

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   0 comments  ·  New UI  ·  Delete…  ·  Admin →
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7. hidden files

   We use Box Drive for Backup purposes (company policy dos not allow any other product for that purpose). Would be great to have a possibility to upload also the hidden config files which are marked with a dot in front of the filename (e.g. .abc-config) using macbook.

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Auto Classification policy does not work when folders are copied or moved

   We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

   【Details】
   Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
   For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
   In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the label "TECHNICAL INFOMATION".
   On the other hand, moving a folder containing files with a .dwg extension does not change the classification label of the files in the folder. As a result, at least once, an external user can preview or download the file.

   This may be a behavior specification rather than a defect, but it is problematic behavior for business requirements.
   We would like to see a fix that would allow the automatic classification policy to work on folder-by-folder moves and copies and automatically change the restrictions on important files within a folder.

   (I accidentally deleted a previous Pulse with the same content, so I'm reposting it. Sorry for the inconvenience.)

   We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

   【Details】
   Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
   For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
   In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the… more

   32 votes

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAiko (Admin, Box) responded

   Unfortunately classifying child items upon move/copy operations of the parent folder is not being considered at this time.

9. Accurate File Count - Script Automation or Access

   As I've discussed with the BOX support team, BOX web interface does not display an accurate count of files. We upload thousands of files per day and when the count of files displayed by BOX is not accurate, we assume there was a network glitch and attempt to re-upload the thousands of files which results in unnecessary network bandwidth and computational resources.

   The BOX support team has access to a script they run to fix errors in the file count. Until the file count is accurately displayed in the web interface, it would be nice if BOX would automatically run this script or provide the script for Users to be able to run after they performed an upload. The automated execution of the script could be run as a last step of a folder upload or it could be scheduled to run 1 or 2 times per day as in a cron job. Ultimately the file count must be accurate for us to prevent unnecessary work to identify if all files were successfully received by BOX.

   We also have API access to our BOX account, so as a last resort, giving us the ability to run the script once we finished uploading thousands of files would be an acceptable solution until the problem is fixed by BOX.

   As I've discussed with the BOX support team, BOX web interface does not display an accurate count of files. We upload thousands of files per day and when the count of files displayed by BOX is not accurate, we assume there was a network glitch and attempt to re-upload the thousands of files which results in unnecessary network bandwidth and computational resources.

   The BOX support team has access to a script they run to fix errors in the file count. Until the file count is accurately displayed in the web interface, it would be nice if BOX would automatically run… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. 【New UI】 Ability to limit authorization settings by co-administrators.

    After the change to the new UI, co-administrators are no longer able to grant or revoke co-administrator privileges to other users for security reasons.
    Some users have voiced a lack of convenience because they are no longer able to do things that were previously possible with co-administrator authority.
    We would like to see a restriction feature added to allow operation only by some co-administrators.

    新UIに変更後、セキュリティ強化の観点から共同管理者では他ユーザーに対し共同管理者権限の付与や剥奪の操作が行えなくなっています。
    これまで共同管理者権限で実施出来ていたことが出来なくなっているため利便性が欠けている声が上がっている。
    一部の共同管理者のみ操作を可能にする制限機能を追加してほしいです。

    37 votes

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    on roadmap  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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11. I want to create an excel spreadsheet with data from a completed Box Sign document.

    Automatically deposit data from completed Box Sign documents into an excel spreadsheet (mailmerge from Box Sign).

    3 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. About Comment Function

    ■request
    I would like to have reaction buttons ("Like", "Super Like", "Sad", "Laugh", etc.) for the comments in the box preview screen.

    ■background
    Since the current Box comment function does not have a reaction function, it is necessary to comment even if you agree with or accept the comment.
    We would like to have a reaction button when agreeing with a comment, as we believe this will encourage collaboration.

    【日本語】
    ■要望
    Boxのプレビュー画面でコメントを記入する欄にそのコメントに対してのリアクションボタン(「いいね」や「超いいね」、「悲しい」「笑い」等)が欲しい

    ■背景
    現状Boxコメント機能はリアクション機能がない為、コメントに対して了解したり同意する場合もコメントする必要があります。
    コメントに対して同意する意味を込める時にリアクションボタンがあるとコラボレーションを活発に行う事ができると考えている為機能実装を希望します。

    11 votes

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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13. View file that still on circular

    Example I am the second number on the workflow of five signer in BoxSign, after I sign the document and the signing process still onprogress, I cannot view or download the document unless all the signer has been signed the document.
    Could you add the feature to view the document while on signing process?

    1 vote

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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14. Actions to make documents and folders (box drive, 'Make Available Offline' ) appear in reports as Downloads - same as normal downloads

    When identifying anomolous downloads (ie potential data leakage), we utilise both Box Shield alerts and User Activity reports to establish details.

    However, User Activity reports (csv, column E 'Action') do not differentiate between those documents and folders downloaded, and those that are 'Made Available Offline'. When attempting to avoid data leakage, the difference is important. Making content available offline is a legitimate task for users. However, large quantities of normal downloads may indicate fraudulent theft of data.

    We need to be able to differentiate between the two types, as soon as possible

    Because User Activity Reports record items as 'Download' when they are in fact documents/folders made available offline in Box Drive, it is not possible to identify and exclude the 'Make Available Offline' from analysis

    When identifying anomolous downloads (ie potential data leakage), we utilise both Box Shield alerts and User Activity reports to establish details.

    However, User Activity reports (csv, column E 'Action') do not differentiate between those documents and folders downloaded, and those that are 'Made Available Offline'. When attempting to avoid data leakage, the difference is important. Making content available offline is a legitimate task for users. However, large quantities of normal downloads may indicate fraudulent theft of data.

    We need to be able to differentiate between the two types, as soon as possible

    Because User Activity Reports record items as 'Download'… more

    10 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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15. Notification that someone you assigned a Task did not complete it by the deadline you set

    Often I assign Tasks with deadlines. While the person receiving the task gets notifications that the deadline is approaching, I do not get a notification if they did not complete the Task on time.
    This would be extremely helpful to know that Tasks have not been completed so we can follow up.

    3 votes

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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16. Progress Bar when uploading and restoring

    Is there any progress bar or any visible information where we can know the progress of tasks being run? For example, I wanted to recover a 200gb folder. It took a long time to find the data that needed to be restored. This is a similar thing when uploading files onto Box onto the web app. There is a progress bar but when a user goes to a new page it disappears and it is still running in the background

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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17. Remove the cautionary message at the bottom of file request page

    At the bottom of file request link, the following message is displayed:

    "Before submitting, please make sure that you trust this site, have the rights to the data and want to share this content to the owner of this file request.
    Box Terms of Service|Box Privacy Notice"

    It does not seem professional at all. As we are paying to use the services, this should not be displayed. Okay if you want to advertise that its Box platform, leave the terms and privacy notice. If you are law firm etc, people are already cautious about sending files. the "advice" seems very heavy handed.

    I have been told there is no way to remove this.

    At the bottom of file request link, the following message is displayed:

    "Before submitting, please make sure that you trust this site, have the rights to the data and want to share this content to the owner of this file request.
    Box Terms of Service|Box Privacy Notice"

    It does not seem professional at all. As we are paying to use the services, this should not be displayed. Okay if you want to advertise that its Box platform, leave the terms and privacy notice. If you are law firm etc, people are already cautious about sending files. the "advice" seems very… more

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Recover Data

    When recovering data. It would be good to be able to go into deleted folders to see what is there rather than restoring the whole folder

    2 votes

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    0 comments  ·  Content Manager  ·  Delete…  ·  Admin →
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19. Prevent users from accessing old versions of a document, and only be able to access the current version (For eg. word document versions)
    1 vote

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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20. Sort files/folders/etc by exclusively names

    Right now can only sort files and folders by name separately ie. 04 folder, 05 folder, 01 file, 02 file, 08 link, 09 link etc. Would like them all in a row as they are steps to complete/fill out:
    01 file
    02 folder
    03 link
    04 file
    etc...

    1 vote

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    0 comments  ·  Collections  ·  Delete…  ·  Admin →
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