9665 results found

1. Comments / Tasks from Desktop (Box Drive)

   In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

   A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

   1) Bring in notifications, tasks and a comment stream into the system tray app. We have that nice search feature now which is amazing so it shouldn't be too hard to add a new tab there for tasks/comments and notifications like we have on the website. Show us a number somewhere to inform how many outstanding tasks, new/unread comments, new file uploads and/or mentions there are that need our attention. From there we could read and reply straight from the system tray

   2) Have a small indicator or number on the file icon itself in windows file explorer that let's us know how many comments/tasks are on that file and if there are any new ones.. We could right click on the right, go to the box context menu into a comments/tasks section that would bring up the discussions on that file. From there, in a popup menu or perhaps it just triggers the same system tray window discussed in the above point, we could read, reply or complete our tasks

   In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

   A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

   1) Bring in notifications, tasks and a comment stream into the system… more

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   not planned  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Improve Box Drive memory usage

   Box recommend 4GB of RAM as minimum system specifications. But 4GB of RAM is not enough since Box Drive tends to use more than 1GB memory when a user open folder which has a lot of items. Therefore the fetching function should be improved to run efficiently on 4GB of RAM

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   not planned  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Folder-Level Collaborator Reporting: Ability to run a report of which internal and external collaborators are added to an item

   Users should be able to run a report of any folder they are an owner or co-owner of to see the list of external collaborators. This would be nice so they could periodically review it and remove stale collaborations.

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   4 comments  ·  Web App  ·  Delete…  ·  Admin →
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4. Enforce parent folder collaboration restrictions on moved folders

   Make sure that folder settings apply to all the subfolders. Currently, even if you restrict collaboration to within your company through folder settings, a folder that is already collaborated to external users can be moved into that folder. Right now, we don’t have the mechanism to check if a folder that is about to be moved is collaborated to external user.

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   not planned  ·  3 comments  ·  Security  ·  Delete…  ·  Admin →
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5. Box Drive Bandwidth Throttling

   Requesting the ability to set an administrative bandwidth limit for Box Drive (with user exceptions).

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   not planned  ·  7 comments  ·  Desktop  ·  Delete…  ·  Admin →
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6. Subject Access Request reporting

   UK users need to be able to provide Subject Access Reporting (by law). Everyone is entitled to a copy of their data held in the system.

   Box needs to be able to report on that. Search (content and/or metadata) will provide the results, but we need a list of this content in a report as well as the ability to download all this content in a zip file.

   See specific GDPR requirements here: https://ico.org.uk/for-organizations/guide-to-data-protection/principle-6-rights/subject-access-request/

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   under consideration  ·  4 comments  ·  Content Manager  ·  Delete…  ·  Admin →
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7. Suffix Match on titles (a form of Wildcard Search)

   We need this feature for legal eDiscovery purposes.

   We were doing some file name search testing, and we found some odd results based on our filename searches.

   If the filename was alphaomega and we tried searching for omega the search does not pull up any results, but searching alpha does pull up the alphaomega files.

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   1 comment  ·  Search  ·  Delete…  ·  Admin →
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   not planned  ·  Adminramato (Admin, Box) responded

   Thank you for the feedback. We have noted this feature request and understand the value of this feature. Unfortunately, it is not on the current roadmap.

8. Negotiate balance between file bloat from "auto-save" in Office and legal retention
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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrbakshi (Product Manager, Box) responded

   We have considered solutions to this but its not currently on our roadmap

9. Groups cannot be collaborated via API without Manage groups scope

   Users cannot add groups to folders via the API like they can in the UI without special 'manage groups' scope, which is essentially an admin scope. One direct impact with this is that it prevents our mobile app from having invite parity with our web app,

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   not planned  ·  5 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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10. Admin-controlled AI model governance

    Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in the AI settings tab MUST include all families of LLMs This ensures deterministic, compliant AI behavior aligned to agency authorization, vendor approval, and risk management requirements, while preventing exposure to unapproved models.

    Public sector and other regulated customers need stronger admin governance over Box AI model behavior. While admins can select a primary AI model today, they cannot control what happens if that model becomes unavailable. For FedRAMP, CJIS, and procurement-constrained environments, automatic failover to an unspecified model introduces compliance and risk concerns. Box should allow admins to select a primary (default) AI model, restrict usage to an approved model list, and explicitly define fallback behavior if the primary model goes down: either fail over to an admin-approved backup model or automatically disable Box AI. That the list of AI Providers in… more

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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11. IP Address Restriction for Webapp and SELECTED API calls

    We want to enable IP address restrictions only for the web app and selected applications.
    Possible methods include submitting a list of client IDs exempt from restrictions during application, or providing a UI to specify an app list excluded from IP address restrictions.

    Currently, only the following two options are available.
    - Enable only for Webapp
    - Enable for Webapp and All API calls

    What we truly want is to apply IP address restrictions to the web app and BoxDrive. However, selecting “All APIs” renders nearly all other cloud-based integration apps unusable.
    For example, losing integrations that significantly boost productivity—like Salesforce, Zoom, or Box connectors for Zapier and n8n—is a major issue. While we could ask providers for their IP addresses and allowlist them all, maintaining a list of potentially changing IP addresses is impossible.
    Box itself recommends setting rules by domain in its firewall configuration support article, acknowledging IP addresses can change.

    The reason IP address restrictions via SSO cannot solve this is that they cannot prevent scenarios where employees authenticate internally, then take their device outside and access the company Box from an unspecified access point. Box's own IP address restrictions are powerful because they can prevent this, and it is essential to configure them to work alongside various integrations.

    We want to enable IP address restrictions only for the web app and selected applications.
    Possible methods include submitting a list of client IDs exempt from restrictions during application, or providing a UI to specify an app list excluded from IP address restrictions.

    Currently, only the following two options are available.
    - Enable only for Webapp
    - Enable for Webapp and All API calls

    What we truly want is to apply IP address restrictions to the web app and BoxDrive. However, selecting “All APIs” renders nearly all other cloud-based integration apps unusable.
    For example, losing integrations that significantly boost productivity—like… more

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    1 comment  ·  Security  ·  Delete…  ·  Admin →
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12. Automatic Box Canvas Creation Based on Instructions to Box AI

    Currently, Box Canvas provides templates, but users still need to create the content themselves each time, which can be burdensome.

    To further reduce user workload, I would like to request a feature that allows Box AI to automatically generate a Box Canvas output based on user instructions.

    Box AIへの指示でBox Canvasを自動作成：

    現在、Box Canvasにはテンプレートが用意されているが、ユーザー自身が毎回コンテンツを作成する必要があり、負担が大きいです。
    ユーザーの負担をさらに軽減するために、ユーザーの指示に基づいてBox AIが自動的にBox Canvasを出力する機能を追加してほしい。

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    0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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13. Improvement of API performance and creation of guidelines for API usage

    When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.

    We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.

    Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.

    This is hindering proactive API development. Please create clear guidelines that specify the details regarding API performance.

    (In Japanese)
    APIパフォーマンスの向上とAPI利用ガイドラインの作成：

    BoxのAPIを活用する際、1フォルダあたりのコンテンツが膨大だったり、フォルダへの招待数が多い場合、処理速度が大きく低下してしまい、処理が完了するまで多くの時間がかかり不満に思っています。
    より快適でスピーディな処理をAPIで実現したいので、API利用時のパフォーマンス向上をしてほしいです。

    また、現時点ではAPIパフォーマンスに関するガイドラインが存在しないため、検証ベースでパフォーマンス低下の可否を確認するしかありません。
    そのため、積極的なAPI開発の妨げになっています。 APIパフォーマンスに関する仕様を明確にまとめたガイドラインを作成してください。

    When utilizing Box’s API, if the amount of content per folder is enormous or the number of invitations to a folder is high, the processing speed drops significantly. As a result, it takes a long time to complete operations, which is quite frustrating.

    We would like the API to deliver a more comfortable and speedy processing experience, so I hope you will improve the performance when using the API.

    Additionally, there are currently no guidelines regarding API performance, so we have no choice but to verify performance degradation through testing.

    This is hindering proactive API development. Please create clear guidelines… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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14. We want to use "YYYY MM DD" format for Box Relay date variables

    When entering dates as variables in Box Relay, it is inconvenient that the only formats available are "MM YYYY" or "MM DD YYYY".
    We would like to be able to enter the date in the "YYYY MM DD" format.

    Box Relayの日付変数の形式に「YYYY MM DD」を使いたい

    Box Relayで日付を変数で入力する際に、「MM YYYY」や「MM DD YYYY」のなどの形式しかないのは不便です。「YYYY MM DD」の形式でも入力できるようにしてほしい。

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    3 comments  ·  Workflow  ·  Delete…  ·  Admin →
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15. Add Mac capability for BoxSign CAC/PIV

    Would like to be able to have Mac interoperability for BoxSign to utilize CAC/PIV.

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    on roadmap  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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16. About the Box Hubs home screen

    I would like to be able to change the display position of each hub and group them by category on the Box Hubs home screen.

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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17. Calculated Fields in Box Sign

    Box Sign does not currently have a way to calculate numbers that are filled out within specific fields. Examples include: setting up an order form, automatically populating contract term expiration date, and signing up forms with multiple choices.

    Here's Adobe Acrobat Sign's functionality: https://helpx.adobe.com/sign/using/calculated-fields.html

    And DocuSign's functionality: https://support.docusign.com/s/document-item?language=en_US&rsc_301=&bundleId=gbo1643332197980&topicId=crs1578456361259.html&_LANG=enus

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    1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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18. Ability to rotate multi-page TIFF files in Box Preview

    For scanning use cases, Content is typically scanned into Box as a TIFF file that can have multiple pages. For review purposes, it would be great to have the ability to rotate individual apges of the TIFF file if they were scanned incorrectly. Otherwise, end users have to download the multi-page TIFF file to rotate files. For our use case, downloading files to local disk should be avoided because of the sensitivity of the files.

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    1 comment  ·  Preview  ·  Delete…  ·  Admin →
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19. About recycle bin settings for Enterprise

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in addition to the above, we would like to see an improvement to allow full deletion by "administrator or policy".

    ■日本語
    件名：ごみ箱の完全に削除できるユーザの設定について
    内容：
    Enterprise用のごみ箱の設定をカスタマイズできるが、ごみ箱内のコンテンツを完全に削除できるのは指定したロールの以下ユーザーだけとなっている。

    すべてのユーザー (自動化とポリシーを含む)
    なし (ユーザー、ポリシーによるコンテンツ削除不可)
    ポリシーのみ (ユーザーによるコンテンツ削除不可)
    管理者のみ
    管理者および共同管理者のみ
    選択したユーザー

    リテンションポリシーに合致したアイテムが完全削除されるよう設定をしてしようしています。
    しかし、管理対象ユーザが誤ってBoxに不要なファイルをアップロードするケースが考えられる。
    その際に管理者にて対象アイテムの完全削除を行いたいです。

    そのため、上記に加えて、”管理者もしくはポリシー”による完全削除ができるように改善してほしい。

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in addition to the above,… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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20. Copy the answer from Box AI into a new file

    When getting answers from Box AI on Box AI for Documents, I would like the questions and answers to be copied into a file so I don't lose the information I got

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    1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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