Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9664 results found

  1. 20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  5 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  5 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Folder Level Setting to Enable Office Online

    It would be outstanding if Box could enable some intelligence around editing office documents, and/or have a switch you could set to only allow designated files to be editable via Office Online. That way no one could accidentally step on changes to a file that someone else made, or cause a conflict which has to be manually resolved. This would be a real big win. And when I say designated files, I mean in a folder not across Box for all of us certain file type.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Improve the searching capabilities within the Box webapp and Box Drive

    -Display the number of search results hits
    -Save search results (query and results)
    -Run search again and show differences since the last search (this is helpful to see what's been added or removed since the last time the search was run)
    Include all filte

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Change Unique Identifier to Something other than Email Address

    This is the grouping for the common request for Box to use a unique identifier other than email address for managed users.

    Key pain point with the fact that Box uses email address as the unique identifier: Email addresses change often in large companies, thus requiring these companies to use custom API scripting to keep emails in Box updated based on changes in AD.

    This unique identifier (whether a mapped value from the customer's user store, aka AD, or the Box unique user ID) should also be the identifier used when users authenticate to Box using SSO (via SAML).

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  katiele responded

    This feature request isn’t currently planned on the roadmap, but we are considering the notion of user attributes that can be placed on a user and then used for better context while sharing / collaborating and searching in the Admin Console.

    Please provide more use cases in the comments to help us understand the problem better.

  7. Notes Desktop App - Provide .MSI / .DMG / .PKG Installers

    REQUEST: Provide admin installers (specifically .pkg, .dmg, and .msi) so that large enterprises can take advantage of the Box Notes desktop app.

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Box Notes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I want to open Box Notes in view-only mode

    Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.

    Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.

    We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.

    〈Box Notesの閲覧モードで開きたい〉

    現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
    簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。

    Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
    また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Notes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. AI chat history should be saved

    Any AI chat history, whether on a document(s) or in a Hub, is not saved in the same way other AI platforms do (ex, ChatGPT, Google Gemini, CoPilot, Perplexity, etc.). Retaining the chat history will improve efficiency in future conversations and improve personalization. This seems to be the biggest flaw/miss in the rollout of Box AI.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bulk grant and remove permissions to Box Hub.

    When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
    The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
    For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
    It would take too much time and effort to do all of this manually, one by one.

    [日本語訳]
    BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
    BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
    現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
    一例として、BoxHubsを活用しているテナントでは80~100程のBoxHubsを活用し管理を行っているため、
    これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Do not send notifications to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.

    Currently, when you invite a group to Box Hubs, all group members receive a notification.
    However, if there are many group members, if all group members receive the email, it may violate some rules of Exchange Online.
    Therefore, I would like to see an improvement so that notifications are not sent to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.
    ーーーーーー
    <フォルダへのグループ招待時のようにHubsへのグループ招待時もグループメンバーへの通知を送信しない>
    現在Box Hubsでグループを招待すると、グループメンバー全員に通知が届きます。
    しかし、グループメンバーが多い場合、グループメンバー全員がメールを受信すると、受信するExchange Onlineの何らかのルールに抵触する可能性があります。
    そのため、フォルダへのグループ招待時のように、Hubsへのグループ招待時もグループメンバーへの通知が送信されないように改善してほしいです。

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Editing Box Hubs: Adding a description to a file or folder

    I'd like to be able to add a short description to each file and folder I add to the Hub.
    For example, a description is added just below the file or folder icon, or a speech bubble appears when you hover the cursor over the file or folder icon.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This suggestion is under consideration by the Product Team for future development, however, it is not on our roadmap. Please share additional feedback and use cases to help us understand the importance of this release. 

  13. Customizing Sender in Ready Sign Link

    When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

    However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

    As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign…

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. To terminate a document management system and manage documents only with Box.

    Currently, version control is possible only on a single file basis.

    For document management, version control is necessary to manage mulitple files as a single content.

    (in Japanese)
    【文書管理システムを廃止してBoxのみで文書管理する】

    現在バージョン管理はファイルごとでしかできません。
    複数のファイルを一つのコンテンツとして管理できるバージョン管理が必要です。

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Add Box AI support for MP4 and other video file formats

    Add Box AI support for MP4 and other video file formats.

    Speech-to-text can be used to "read" the audio of the video. Box AI can then answer questions bsaed on that text.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Doc visibility - Select which recipients receive which documents

    When sending a Box Sign request that includes more than one document there should be an option to decide which recipients can see / receive each document. So for example you could send two documents in the same request where there are signatories who have to sign both docs, but also those who would only sign one and therefore only see or receive the one they need to sign.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Sign  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I would like to see functionality added to the terminate_sessions API to delete cache information.

    When an administrator deletes BoxDrive session information, the cache remains.
    Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
    In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
    Therefore, we would like to add a function to delete cache information when the terminate
    sessions API is executed.
    In the above difficult case (because deleting the client's cache seems difficult due…

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Increase Upload File Size Limit

    Currently, the Upload File Size Limit for Enterprise Plus is 150 GB. The ask is to increase this upload limit, ideally up to 1 TB.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Uploads  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Ability to customize Box Shield Malware scan messages

    Ability to customize the email alerts that are sent for Box Shield Malware scan when detected. Would like the ability to customize the email alerts that are sent to end users when malware is detected on content uploaded.

    Use Case: Customized messaging allows the customer to provide instructions or further details on what users need to do next when they receive the alert. Customer wants to notify end users on the internal process to ensure that the proper steps are taken.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Need guest authentication by own AzureAD for external collaborators

    We can require 2-FA for external users, but it’s not enough security level to some customers. So, please add the ability to require guest authentication by own AzureAD for external collaborators.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base